Alsana

Alsana

Ballwin, Missouri

1260 st. Paul Rd.
Ballwin, MO 63021

About Alsana

Alsana, located in Ballwin, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Additional levels of care offered include partial hospitalization and intensive outpatient.

Specialty rehab programs at Alsana include tailored care focusing on women's specific needs and experiences.

Patients at Alsana will find the luxury accommodations provide comfort and serenity to enhance focus on recovery and well-being. The natural setting lets patients get immersed in nature to reduce stress and begin their healing process in a holistic manner. For recreation, patients can unwind in the rec room after a lengthy day of therapy.

Alsana has received accreditations from The Joint Commission.

Payment Options

Private insurance
Self-pay options

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Programs

Adult program

Program for women

Young adult program

Settings & Amenities

Wilderness setting
Mountain Views
Luxury accommodations
Recreation room

Insurance

Our Policy: Alsana works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Carelon Behavioral Health

ComPsych

Managed Health Network (MHN)

Optum

Treatment

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(866) 460-3606

1260 st. Paul Rd.
Ballwin, MO 63021

Call Now - Help is Available

Get Help Now - 314-384-4223

Lakeland Behavioral Health System

Lakeland Behavioral Health System is a private rehab located in Springfield,... read more.

Bolivar, MO (417) 777-8970

Correction Services

Correction Services is an outpatient clinic that provides substance abuse tr... read more.

Kansas City, MO (816) 404-1000

University Health Truman Medical Center

Truman Medical Centers is a hospital located in Kansas City, MO. Truman Medi... read more.

Reviews

3 (53 reviews)

Google Rating

Theo Kronemer

2 months ago

Every Ed place has its issues but my team was amazing and helped me with Arfid

Not Playing

7 months ago

Lolly Wool is dangerous and should not be a therapist, let alone a regional director of any kind. She abandons clients, refuses to listen to them, and does not support clients in any way shape or form. She crossed several boundaries with and made me feel physically unsafe. Formal complaints are being filed with the state and she is being reported to the licensing board.

Barbra Beasley

10 months ago

Alsana only cares about money, not their patients. I spent 7 weeks here in IOP to start then PHP for most of it. I left worse than when I went in. When I arrived at Alsana I was taking diet pills regularly and Alsana didn t care and let me continue to take the pills despite the fact that I was open and honest with my treatment team. Alsana kept pushing to have me stepped up to residential while others who were struggling just as much, if not more than me, we re being stepped down. This tells me that they were trying to milk everything they could out of my insurance (one downside of having good insurance coverage). After 6 weeks in treatment my bank account was drained and forced me to have to return to work. I asked Alsana to step me down so I could continue with treatment while returning to work. Alsana refused. They would rather try to bully you into a higher level of care. Apparently it s better to force a person to leave AMA as opposed to ensuring they can receive some treatment. They knew that I had exhausted all other available options. I agreed to stay a short while longer because they convinced me that they would give me extra support in preparation for leaving treatment (don t forget I was being forced to leave AMA due to the fact they refused to step me down). I failed to receive the said extra support they promised. I literally left Alsana worse off than when I arrived. My first instinct is to tell those reading this to use extreme caution before placing yourself or a loved one in their care. However, keep in mind that this was my experience. There were others there, that appeared to respond and had positive things to say about the overall care they received. Treatment centers are not cookie cutter and what works for one may be traumatic for others. My time at Alsana did feel traumatic, but others did not have the same experience. Just something to keep in mind while reading reviews during your research.

Ashley Alderson

11 months ago

My experience at Alsana Residential was absolutely amazing! The staff there genuinely cared about me and my recovery. They didn't just do their job they went above and beyond! I am so grateful to my care team there and the DC's that put in the extra effort. There was only one there that I felt cared more about their title than they did about genuinely helping and being a part of the community. I also met some of the best people. I will never forget you all. Thank you for being a safe place for me , for helping me to see that the apple fell far from the tree, and for showing me that I am human too and deserve the same rights as every other human on this planet! To Tracy, Jojo, Mae, Katrina, Jordan, and Karlie: I am a better person for knowing each of you and you have all touched my soul! I will never forget any of you and what you did for me! You each went out of your way to help me and are amazing people! Thank you for everything you have done! With Love, Ashley Alderson

Hayden Wilson

Jessica Johnson

Lydia Crigger

1 year ago

My experience at Alsana Hawthorne house in St. Louis was traumatic and I left after 10days. The nurses got my medicine wrong the first 3 days. They wanted me to take a medication that would interact with another medicine I am taking and cause serious heart issues. They pushed me to take it despite my objections. Two clients ran away. Another two were sent to the psych ward. One of the clients was my roommate. When she returned, it was clear she had some mental issues that she really needed to be in a higher level of care that was not offered. She really needed to be hospitalized in the psych ward long term. We were locked in the dining room with no explanation one night. The majority of direct care staff were power tripping and unsupportive. The direct care staff was very fake as well and micro managed clients. The cookie cutter meal plan was an overwhelming amount of food and they did not really accommodate for my diagnosis of gastroparesis. They pushed you to eat past uncomfortably full and pushed me so hard, that I was getting sick and vomiting. They did not really monitor for refeeding syndrome. They only allow you to have visitors and family 2 hours a week outside on the grounds or in a cramped office/waiting room. Initially the admission staff told me that I d receive day passes to see my family. That was not true. Also, the staff is extremely inconsistent in procedures and expectations. They make you sit in front of your food for20-45 minutes, which felt like a punishment. The therapist I had was gaslighting me. They wouldn t let me go on an outing because I lost weight due to being pushed to eating too much to the point I threw up on several occasions. My therapist was very tough and broke me down that I questioned my feelings and I m normally very confident. The therapy groups that direct staff were a complete waste of time. They read off a worksheet and most people slept through it. Please consider another treatment center instead of Alsana.

Jen Summers

They ve got another lawsuit coming. I was admitted in 2022 and assured they were different since they changed their name from castlewood and had a staff turnover. I was also assured the past trauma I had experienced as a client at castlewood would be handled appropriately given the high risk for retraumitization.It was clear none of the clinicians knew what they were doing related to my care. Table talk was not redirected. I witnessed a HIPAA violation and wxperineced multiple medication errors on a daily basis. I expressed my concerns multiple times to staff and they were not addressed appropriately. Staffing was so short that we had multiple medical issues and witnesses other clients have medical emergencies without proper care from staff. One client was given another clients medicine and was overdosed. A third client who was an EMT by profession is the only one who noticed this clients overdose symptoms and provided resuscitation. Alsana waited two yo three day to take that client to the hospital for care and then administratively discharged them because they weren t able to attain medical stability following alsanas medication error. Another client fell and broke their collar bone to to staff negligence and then was accused of using drugs. When they returned from the hospital staff made the client move from a second floor to a first floor room without assistance and without an elevator. They also refused to allow one patient to have their service dog and put them on the second floor even though they have a heart condition causing sudden loss of consciousness and falls. The dog is the only way this person knows they are going to faint. Alsana placed this patient at huge risk making them admit to treatment without their service dog something that is documented as being allowed in their policies.Alsana also violated my patient rights to continue to see external providers. As a result my care was compromised in a number of ways.They failed to do regular staff checks and often went hours overnight without checking patients who were on obs. I was suicidal and they knew it and they did not do appropriate follow up. They often left bathrooms unlocked overnight. Clients could easily get away with any behaviors they wanted at this facility.They also violated their own covid protocols putting staff and clients at risk when we had multiple clients in isoltatuon with covid. They only had one person on their cleaning staff and there were piles of dirty linens in the halls and laundry room.Direct care staff were adequately trained in eati by disorders and often didn t know clients meal plans or obs.they let clients stop eating and do nothing until insurance says they need to go inpatient or they have to be escalated to medical hospital. I left this facility so traumatized I won t seek help again. This was my first experience in treatment after being in solid recovery for almost a decade and they did nothing but perpetuate a relapse that had only just started when I admitted and made my ptsd more severe than I ve ever endured.Stay away from this place.

Response from the owner1 year ago

We are very sorry to hear this. We take these allegations very seriously, and we encourage you to please reach out to us directly so that we may address this together. You can contact us at alsanacomplianceteam@alsana.com. We would like to assure you that our program is committed to providing compassionate, high-quality care to all of our clients. We maintain rigorous standards and are continuously striving to improve our practices and outcomes.

Eli Gray

2 years ago

They told me they were going to transfer me facilities to get more help then ghosted me and offered 0 support when I was in active crisis

Patrick Tuttle

Before Alsana, my daughter was so deep in her eating disorder and co-occurring mental health issues that functioning without these things felt next to impossible. She seemed entrenched in this disorder, and I didn t know how to get her out. Each time we took her Alsana, they ve helped pull her out of some of the darkest points of her life so it seemed at the time. The staff and philosophy of Alsana guided me through the ups and downs of early recovery, never giving up when she would stumble. I felt like everyone I met truly cared for her and her recovery. Now, after Alsana, she is living a life of freedom from the grips of this life sucking eating disorder. SHe feels stronger, more capable of dealing with triggers, and more compassionate towards others in a similar spot than ever before. Thank you for giving me my daughter back.

Chesa Watson

I have zero complaints. I recently went to in person PHP and virtual PHP and IOP programming, happy to say that I finished entirely without AMA paperwork. This Place changed my life, the programming is so honest and raw. It really gave me a sense of connection and support. The staff over virtual and In Person have impacted my life for the better. There was not one time that the staff didn t show up for me, they held me down, reminded me of who I was at times, were incredibly cooperative with me, attentive, made sure to check on me, let me unload the heaviest things, helped me find answers, and still encouraged me that I can do hard things. I discharged today, an entirely different person. This place is a GIFT. Everyone who works here is incredible. I d do it all over again, Thank You Alsana <3

Graysen Villasenor

My treatment stay with Alsana in PHP and IOP was extremely helpful in my recovery. I had a team that I really enjoyed working with in both levels and all in all liked the program.It s not without it s issues, as most treatment centers are, and there were some things leadership did that I disagreed with. While I stayed there a two different lawsuits went on and how the leadership chose to communicate information about the situation was not speedy or transparent.That is my main personal complaint. But. Overall going to treatment with Alsana saved my life and I am over a month back in outpatient and doing quite well.Very grateful for the people I got to work with.

Load More Reviews