ARS of New Castle

263 Quigley Boulevard, Suite 1A New Castle, DE 19720
DetoxInpatientOutpatient
Addiction Recovery Systems DE 19720

About ARS of New Castle

Addiction Recovery Systems provides Medication Assisted Treatment, Outpatient Treatment, and Assessments. Addiction Recovery Systems is located in New Castle, Delaware.

Their team believes that persons with addictive diseases should be treated with dignity and respect in a professional environment. ARS provides a multidisciplinary person-centered culture and tailors recovery plans for each individual based on his/her personalized healthcare needs.

Some of the services offered by Addiction Recovery Systems include DUI evaluations, screening and assessments, individual and group counseling, family counseling, medical management, rehabilitation services, case management, treatment planning, emergency on-call, and community education.

Latest Reviews

Kevin Gnau
4 months ago on Google
1
If you want to wait an entire year for 1 week of take homes you've found the right place. I came here for help but instead I was told I sounded intoxicated on the phone when I work overnights and had several clean tests the last few months. I had been going there for 5 months and only get an extra day od take-homes when other clinics you can be dirty for a million different things and still get a week+ of take homes..I never should have let them waste as much time of mine as they did and you better believe now only will they be losing me as a customer but several others as well.. Absolutely unbelievable and they should be ashamed of themselves thinking their phony degree gives them even a tenth of the knowledge of someone whose actually lived through addiction and wants to turn their life around for the better. I will guarantee not only will you lose me as a customer life but many many others as well I'll make sure of it. Have a great day
Response from the owner3 months ago
Hi Kevin, I am sorry to hear about your experience. I would appreciate any opportunity to speak with you further about your experience. Your feedback allows for us to make necessary changes. My name is Cindy, I am the executive director and can be reached at 302-323-9400, you can ask for Cindy. Thank you
Joshua
6 months ago on Google
5
Most efficient maintanance clinic I have ever attended. Staff are outgoing and show they care a lot for the clients. You have a client ID number (used to track who is next to be seen), but you will not be treated as just another number.
Response from the owner6 months ago
Thank you, Joshua for taking the time to provide feedback. We greatly appreciate it!
Brandon Hanrahan
1 year ago on Google
5
Great staff, friendly and always in a positive mood. People that go here for treatment are nice as well. Everyone minds their business. Does what they need to do and leave. A great place to find wellness.
Response from the owner1 day ago
Thank you for taking the time to provide a rating! We greatly appreciate it
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
9.4 / 10

Location

Accepted Insurance

ARS of New Castle works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Traditional outpatient counseling requires attendance once a week while “intensive outpatient programs” require attendance of three or four times per week.
inpatient iconInpatient
Inpatient rehabs offer the structure and support that clients exiting detox, those in early recovery, and those in crisis often need. They provide housing and meals, enable clients to escape home and workplace stressors and focus solely on recovery. Clients engage in intensive psychotherapy, which may include group and family counseling. Inpatient treatment is also designed to prepare clients for outpatient care, which typically involves recovery-focused life skills training. Holistic therapies are widely available.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have typically completed detox or an inpatient treatment program. Aftercare programs provide customized, wraparound care to support recovery as a life-long process. Case managers, the recovery care team, and the client work together to identify and access services the client needs in order to support sustained sobriety.
12-step icon12-Step
The 12 step program model has become standard in addiction recovery programs around the country. It combines peer coaching with spiritual development to address the root causes of addiction while providing those in recovery with robust, judgment-free support. Participants self-select a sponsor to guide them through their recovery journey, engage in regular group meetings, and "work the steps" to achieve healing emotional, psychological, and spiritual growth. Though 12 step recovery is spiritually-focused, religious affiliation is not required.
sober-living iconSober Living Homes
There are many benefits that come with choosing a sober living home in Delaware. Also referred to as a halfway house, this form of transitional housing offers accountability, structure, 12-step programs, and sober fellowship. Residents have the opportunity to develop positive friendships that encourage them to abstain from substances. These relationships provide crucial support when individuals have completed inpatient rehab treatment and are preparing to return to normal day-to-day living.
heart-hands iconIntervention Services
It's appropriate to organize a drug intervention in Delaware when a person cannot stop using drugs or alcohol or when their substance abuse is causing physical harm. Intervention services can provide a professional who helps the individual understand the damage they are doing to themselves and their loved ones. This expert can explain how treatment works from the clinical perspective and help the individual see how rehab could be beneficial.
24-hour icon24-Hour Clinical Care
Round-the-clock medical care is provided during medically supervised detox. This 24-hour clinical care in Delaware serves three main purposes. First, medical staff provide treatment to curb the effects of withdrawal, which range from uncomfortable to life-threatening. Second, the detox process minimizes substance dependence by clearing the body of addictive substances. Third, this supervised process prepares the individual for further rehab treatment.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Recovery is possible for those who complete drug rehab in Delaware. These programs specialize in providing an environment that encourages sobriety and a professional staff that provides the tools to overcome addiction. Participants receive a customized treatment plan tailored to their needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Therapists who apply dialectical behavior therapy methods help their clients understand and accept their emotions and behaviors while also seeking to change negative behaviors. This form of treatment occurs in weekly individual and group sessions and typically lasts six to 12 months.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy typically involves five strategies. The therapist will get to know you, help you both identify your feelings, explore the past, find solutions to relationship issues, and teach you skills to deal with issues now and in the future.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 222758

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Delaware

Contact Information

Phone icon (302) 323-9400
Building icon

263 Quigley Boulevard
Suite 1A
New Castle, DE 19720

Reviews of ARS of New Castle

4.42/5 (34 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
24
4
6
3
0
2
1
1
3

Reviews

5

It is a very good place, with very spacious and clean facilities. I like the way they treat their patients, always with kindness.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (33 reviews)
Jessica Fournier
5 days ago
5

Response from the owner4 days ago
Hi, Jessica. Thank you for taking the time to rate us! Thanks, ARS
Kevin Gnau
4 months ago
1

If you want to wait an entire year for 1 week of take homes you've found the right place. I came here for help but instead I was told I sounded intoxicated on the phone when I work overnights and had several clean tests the last few months. I had been going there for 5 months and only get an extra day od take-homes when other clinics you can be dirty for a million different things and still get a week+ of take homes..I never should have let them waste as much time of mine as they did and you better believe now only will they be losing me as a customer but several others as well.. Absolutely unbelievable and they should be ashamed of themselves thinking their phony degree gives them even a tenth of the knowledge of someone whose actually lived through addiction and wants to turn their life around for the better. I will guarantee not only will you lose me as a customer life but many many others as well I'll make sure of it. Have a great day

Response from the owner4 months ago
Hi Kevin, I am sorry to hear about your experience. I would appreciate any opportunity to speak with you further about your experience. Your feedback allows for us to make necessary changes. My name is Cindy, I am the executive director and can be reached at 302-323-9400, you can ask for Cindy. Thank you
Joshua
6 months ago
5

Most efficient maintanance clinic I have ever attended. Staff are outgoing and show they care a lot for the clients. You have a client ID number (used to track who is next to be seen), but you will not be treated as just another number.

Response from the owner7 months ago
Thank you, Joshua for taking the time to provide feedback. We greatly appreciate it!
Jacqueline JacQue Carden-Marshall
7 months ago
4

Response from the owner8 months ago
Hi, Jacqueline. Thank you for taking the time to rate us! Thanks, ARS
Brandon Hanrahan
1 year ago
5

Great staff, friendly and always in a positive mood. People that go here for treatment are nice as well. Everyone minds their business. Does what they need to do and leave. A great place to find wellness.

Response from the owner1 year ago
Thank you for taking the time to provide a rating! We greatly appreciate it
Bejay Lindell
1 year ago
5

This place saved my life! The staff is so friendly and nice. They are always trying to make it easier for you and not harder. That hasn t always been my experience with other clinics in Delaware. Especially Coras behavioral health connections I think half of the people at ARS are transfers from Coras. I was always use to an attitude from all the nurses and my counselor. Not at ARS! They have done nothing but help me the entire time I have been there! And that is how your clinic should make you feel. If they aren t then go somewheres else where they are going to help you and not make it more difficult on you to continue to stay healthy and sober. And if they had a 6th star I would give them 6 stars. It use to be a cash clinic but not anymore. You can still pay cash or they accept insurance. And it is easier to do intake at ARS then other clinics it seems as well. They don t just do intake once a week. I believe it s Monday-Friday but call to make sure.

Response from the owner1 year ago
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Have a great day! Sincerely, ARS of New Castle
Heather Anne Cole
1 year ago
4

Response from the owner1 year ago
Hi, Heather. Thank you for your rating! We're happy to hear that your experience with us has been positive. Thanks, ARS
Christopher Mathewson
1 year ago
5

I've been on methadone for 23 yrs, ever since 3-5-2000. I started at BCI and have been to 6 clinics, from Florida. Maryland and Delaware and ARS of New Castle is BY FAR THEE BEST AND Nicest clinic I've ever went to. The whole staff, from the nursing staff, to the counselors and everyone else is the nicest. They are very professional and mostly importantly, empathetic to our struggles. They aren't condescending at all, they treat us like human beings and they are always ready to help me when I need something. Im disabled and the nurses help me without me even asking, like getting me water, bringing my medicine and box to me after they're done making up my takehomes and they always have a smile for me. Theres alot more they do but I'd have a small book written if I kept going lol. Keep up the awesome work you guys do for us and thank you for treating me like a friend and not an addict.

Response from the owner1 year ago
Thank you for taking the time to provide open and honest feedback. It is greatly appreciated! We take pride in our work and the individuals we serve and are happy to hear of the positive experience.
William Swanson
2 years ago
5

This is the best place ever!! The staff there is absolutely amazing and truly beautiful souls that care about recovery!!! Highly recommended

Response from the owner2 years ago
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Sincerely, ARS of New Castle
Troy Allison
2 years ago
5

Great staff , hardly any wait time !

Response from the owner2 years ago
Thank you for taking the time to provide your feedback. We appreciate it!
Kendra Devine
2 years ago
5

Response from the owner2 years ago
Kendra, thank you for the 5-star rating! We appreciate your feedback! Thanks, ARS
Jaime Torello
2 years ago
5

I had to post this under my wife name but, I'm Anthony Torello they got me in quick took my information and, had me dosed in under in hour wow they were very kind and, I was very sick but, they had me done in total an hour hat's off to the staff there definitely recommend it to anyone going through withdrawal fentenal is definitely an epidemic and, the world needs more places like this!!!!!!

Response from the owner2 years ago
Thank you for the kind words! We greatly appreciate your feedback. We hope you continue to have a positive experience.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for ARS of New Castle

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Brandywine Counseling & Community Services (BCCS) | Lancaster Avenue
Wilmington, DE (302) 656-2348

Brandywine Counseling & Community Services (BCCS) | Lancaster Avenue

Brandywine Counseling and Community Services - Lancaster Avenue is a welcomi... read more.
Chimes – Holcomb Behavioral Health Systems
Wilmington, DE (302) 629-7900

Chimes – Holcomb Behavioral Health Systems

Chimes - Holcomb Behavioral Health Systems provides services for children an... read more.
Catholic Charities
Dover, DE (302) 674-1600

Catholic Charities

Catholic Charities offers outpatient treatment for individuals needing behav... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?