The front office staff is very rude and inconsiderate considering I’m there for anxiety and depression. Every time I have gone there they have not been welcoming. I am considering leaving just because of how awful they make me feel. However, Dr. Wayne is very kind and pat ...
About A New Leaf | West Valley Family Care Clinic
A New Leaf provides mental health treatment, health and wellness services, educational classes, financial empowerment, sexual violence services, and housing for individuals in Glendale, Arizona. Their substance use disorder treatment is offered through traditional therapy.
A New Leaf provides outpatient mental health therapy.
Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.
Outpatient treatment programming is a more flexible approach to addiction treatment that is a step down from partial hospitalization programs and intensive outpatient programs. This service provides continued support for addiction recovery through individual therapy, group therapy, and educational classes on addiction and recovery. Medications may be managed and for those in need, trauma support may also be offered. The goal is to continue to move toward a life of recovery and a suitable aftercare treatment plan that allows for reintegration back into society. Referrals may need to be made to a substance use disorder treatment center.
Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver mental health support. These services can be administered in an inpatient setting, within an outpatient setting, or at a clinical office.
Latest Reviews
They treated us with the worst hospitality ever and even refused to give us our stuff even after we left. Safe to say find another place to stay.
Response from the owner2 months ago
De'Quarie, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
I have been with New Leaf for 10 years! The medical team great! Therapy side not at all. I have had three different therapist in the past six months. My therapist was late for our first meeting. And now it s been 20 min I am waiting for her to join our second session.
Response from the owner6 months ago
Aryanna, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
I called the West Valley location to schedule an appointment as a new patient. I was inquiring about mental health services, if they had inpatient options, if they accepted insurance. Without asking any questions on why I was seeking treatment or what type of treatment would be best, the lady who I spoke with told me insurance would only cover medications and I'd be better off seeking therapy services directly through my insurance provider.I've been in counseling for over 5 months and have still been struggling with severe depression and trauma related to domestic violence. In past years I have worked with A New Leaf as a donor, financially and with clothing and necessities. They were my first choice to seek additional help related to DV because I'm familiar with their work. Inquiring about their services on a personal level was met with extreme disappointment and a lack of interest and empathy by the intake staff. It's unfortunate as a woman seeking help to be so easily dismissed by the intake staff.
Response from the owner2 weeks ago
Hello Erika, we are sorry to hear you seem to have had a negative experience. We will pass your comments along to management, it is always important for our intake staff to assist clients to the best of their abilities. It is true that some folks are better served by other organizations based on their insurance, but we want everyone to feel welcome and safe at A New Leaf. Please reach out to us at 480-464-4648 if you would like to share any more feedback on your experience. Location
Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(623) 934-1991 
8581 North 61st Avenue
Suite A
Glendale, AZ 85302
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
