Wyoming County Community Health System

400 North Main Street
Warsaw, NY 14569

Wyoming County Community Hospital - Behavioral Health Unit NY 14569

About Wyoming County Community Health System

The Wyoming County Community Hospital is in Warsaw, New York. They offer a full range of outpatient, inpatient and emergency care for mental health and behavioral health issues. This includes an inpatient unit with 10 beds for adults over 18 years of age, case management through primary care services, forensic mobile treatment teams, crisis outreach, and an emergency psychiatric evaluation team available 24 hours a day 7 days a week.

Solution-focused evidence-based therapy is the central source of treatment available here. This includes most treatment plans using cognitive and dialectical behavioral therapy models with an emphasis on person-centered care with compassion and respect.
Board certified psychiatrists, mental health nurses, social workers, occupational and physical therapists, nutritionists, and support staff will work in conjunction with you to meet therapy and life goals in order to improve your quality of life.
No one is ever turned away from mental health services and psychiatric treatment due to inability to pay. Most major health insurance plans are accepted, and there are other funding sources available for those without proper insurance. Be sure to check with your personal health insurance provider to verify the coverage available to you.

Latest Reviews

Mr Tc Cats
1 month ago on Google
1
It's 50/50 if you'll get good service or not. Some of the Doctors really shouldn't be allowed to practice. Like foe example the MRI operator. On call, but refuse to come in so you're forced to go all the way to strong. Genuinely so stupid.I also have heard of a few of my friends being sent home over & over again to only find out theirs a major problem when they go somewhere else. Honestly, the state should investigate this place sometime.
gamer for life
1 month ago on Google
5
Wonderful compassionate people
P T
1 month ago on Google
1
A family member had an emergency Behavioral Health issue. We were staying at Letchworth St. Park so we had no cell service.Upon leaving we finally received cell service. We had faith that our family member was being taken care of. Well, they discharged him without speaking to his family due to not meeting criteria for admission.The nurse said to us ,"If this was my family member I would have contacted the hospital for an update." She knew we didn't have cell service however that remark was very unprofessional. Here we are in a Mental Health crisis and she has shown us no empathy. I hope she isn't like that with everyone. No understanding of what the family goes through!BY The Way...he met the criteria for admission at ECMC!

Location

Accepted Insurance

Wyoming County Community Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Excellus Health
MVP Health Care
Fidelis Care
Martin's Point
Univera Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (585) 786-2233
Building icon

400 North Main Street
Warsaw, NY 14569

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of Wyoming County Community Health System

3.12/5 (85 reviews)
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Reviews

5

Was able to figure out meds so that I could sleep through the night.

Reviewed on 7/2/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (84 reviews)
Mr Tc Cats
1 month ago
1

It's 50/50 if you'll get good service or not. Some of the Doctors really shouldn't be allowed to practice. Like foe example the MRI operator. On call, but refuse to come in so you're forced to go all the way to strong. Genuinely so stupid.I also have heard of a few of my friends being sent home over & over again to only find out theirs a major problem when they go somewhere else. Honestly, the state should investigate this place sometime.

gamer for life
1 month ago
5

Wonderful compassionate people

P T
1 month ago
1

A family member had an emergency Behavioral Health issue. We were staying at Letchworth St. Park so we had no cell service.Upon leaving we finally received cell service. We had faith that our family member was being taken care of. Well, they discharged him without speaking to his family due to not meeting criteria for admission.The nurse said to us ,"If this was my family member I would have contacted the hospital for an update." She knew we didn't have cell service however that remark was very unprofessional. Here we are in a Mental Health crisis and she has shown us no empathy. I hope she isn't like that with everyone. No understanding of what the family goes through!BY The Way...he met the criteria for admission at ECMC!

Ashley Premo
2 months ago
1

Took my son to the e.r, the doctor was rude, said hospital was equipped to handle an emergency. Why have an e.r, avoid at all cost.

Dwvid Premo
2 months ago
1

The night staff is a joke, the doctor said they could do a thing for me gave me Tylenol and sent me away

guy rombie
2 months ago
1

Terrible place, wouldnt give you a bandage if you were bleeding to death. I'm not joking when I say this place is a joke. Took a 7 year old with a massive infection in only to be told they were fine and that if they weren't to go somewhere else

Maximus Camaj
2 months ago
1

These guys suck! They are scamming, no good, wannabe conartists who will drain your bank account dry. I was taken to them against my will for "mental health concerns" and they would not let me go, forced me to sign their contracts, made me extremely uncomfortable, were rude to me, and on top of that they expected me to pay them when i did not need to be there in the first place. literal scum of the earth. i refuse to pay them and will see them in court if they insist i owe them anything!

Jennifer R
2 months ago
5

The team that works with my Uncle is fantastic there he is on the blue floor and Nichole the head nurse always works hard to make him feel safe and comfortable. They are all a wonderful team.

Austin Hoffman
5 months ago
3

jae hill
7 months ago
1

whoever was on shift around 10:30pm-12:00am on 03/20/24 with blonde hair in a pony tail a mask and hot pink jacket was absurdly rude in an extremely traumatic situation. i am appalled that these nurses acted the way they did. i have never liked wyoming county community hospital but this really pushes me past my limits. how could you be so cold and ungodly rude to a family who is going through a traumatic situation? i thought nurses were supposed to be kind and supportive but no, a traumatic situation happens and these warsaw hospitals nurses first reactions are to be cold and rude.

Amanda K
7 months ago
1

Which ever provider was serving the patients on the morning of 3/15/24 needs to be investigated. A quality provider takes the time to explore a cause for distress in a patient. A poor provider will rush a patient out the door without a single test and slap a generic illness on their chart. Find a job that better suits you if you re not interested in truly helping people.

Ashlee Stewart
8 months ago
2

Don t know who the receptionist was down there today to answer the phone, but she was very rude And she hung up the phone before I could ask her anything else.

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