Volunteers of America Family – Family Counseling Center

5 Post Office Square
Taunton, MA 02780

About Volunteers of America Family – Family Counseling Center

Volunteers of America Family – Family Counseling Center, located in Taunton, Massachusetts is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Volunteers of America Family – Family Counseling Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Volunteers of America Family – Family Counseling Center has received accreditations from CARF.

Latest Reviews

DawnMarie Langston
1 year ago on Google
1
The AC in the waiting room needs to be fixed in the Taunton office. Patient's shouldn't have to sit in a HOT waiting room, with just a fan blowing hot air around. You should be ashamed of how you treat your patient's and their family member's who are waiting for them. Absolutely insane how hot it is out there and then to have staff come out wrapped in blankets. One staff member tried to help by leaving the door open but was informed by the front desk staff that it was not allowed. Bend the rules a little to help out the sweaty people in your waiting room. I don't know her name but thank you for trying.
Errol Myers
1 year ago on Google
1
Kristin Baker
2 years ago on Google
1
Only unlicensed therapist in their 20's work there. I was told this by a third woman, Pam, after spending over an hour on the phone talking to 2 different intake women. They also do not have any therapist with Borderline Personality Disorder, or BPD, experience!I specifically told the women I had spoken with that I needed a therapist with BPD experience (I've been diagnosed) and that I didn't want some 20 year old either. I am 51 years old and would feel uncomfortable sharing and getting feedback from someone who couldn't possibly relate to me. I am so angry that I spent all that time for NOTHING, except for frustration and more despair. I wouldn't recommend that place to anyone. I feel cheated.

Location

Accepted Insurance

Volunteers of America Family – Family Counseling Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Commonwealth Care Alliance (CCA)
ConnectiCare
Managed Health Network (MHN)
Mass General Brigham Health Plan
MassHealth
WellSense

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (508) 822-4027
Building icon

5 Post Office Square
Taunton, MA 02780

Reviews of Volunteers of America Family – Family Counseling Center

2.3/5 (7 reviews)
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Reviews

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Google Reviews

2.3 (7 reviews)
DawnMarie Langston
1 year ago
1

The AC in the waiting room needs to be fixed in the Taunton office. Patient's shouldn't have to sit in a HOT waiting room, with just a fan blowing hot air around. You should be ashamed of how you treat your patient's and their family member's who are waiting for them. Absolutely insane how hot it is out there and then to have staff come out wrapped in blankets. One staff member tried to help by leaving the door open but was informed by the front desk staff that it was not allowed. Bend the rules a little to help out the sweaty people in your waiting room. I don't know her name but thank you for trying.

Errol Myers
1 year ago
1

Kristin Baker
2 years ago
1

Only unlicensed therapist in their 20's work there. I was told this by a third woman, Pam, after spending over an hour on the phone talking to 2 different intake women. They also do not have any therapist with Borderline Personality Disorder, or BPD, experience!I specifically told the women I had spoken with that I needed a therapist with BPD experience (I've been diagnosed) and that I didn't want some 20 year old either. I am 51 years old and would feel uncomfortable sharing and getting feedback from someone who couldn't possibly relate to me. I am so angry that I spent all that time for NOTHING, except for frustration and more despair. I wouldn't recommend that place to anyone. I feel cheated.

Monika Johnson
2 years ago
5

Outstanding caring staff, they work in a demanding environment. Thank you for all you do.

KaylaElizabeth Magoon
5 years ago
2

Location, clientele, music in the waiting room was too loud to be able to hear receptionist, and felt unsafe while waiting outside for a ride.

Annmarie Mccann
5 years ago
5

Kevin Westgate
8 years ago
1

This place sucks for service to the public not returning calls doctors that will not talk to you and fix the problems at hand

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