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Vantage Point Behavioral Health Hospital

4253 North Crossover Road Fayetteville, AR 72703
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The facilities at Vantage Point Behavioral Health Hospital in Fayetteville, AR 1

About Vantage Point Behavioral Health Hospital

You’ll find the Vantage Point Behavioral Health Hospital in Fayetteville, Arkansas. They offer a range of inpatient and outpatient programs for mental health and substance use disorders. They can also treat dual diagnosis patients.

They accept multiple insurance plans, including Medicaid for those under 21 years old, Medicare, Blue Cross Blue Shield and more.

Experiential Care to Complement Traditional Treatment

Vantage Point largely offers traditional evidence based addiction treatment, such as individual and group therapy using CBT. They also have medication assisted treatment. However, there are also holistic treatment options, such as expressive therapy and recreational activities.

These different approaches can help you express yourself in a way that talk therapy may not. They can also help you find new interests and hobbies while keeping your mind and body healthy.

Ongoing Care for Long Term Recovery in Fayetteville

Vantage Point realizes that graduating treatment isn’t the end of the process; it’s the beginning of a new life. As a result they offer continuing care and treatment planning for your next steps.

For example, they can connect you to sober living homes, transfer you to lower level outpatient care or ensure you get support from community resources. This helps you establish long term sobriety.

Facility Overview

Bed icon 114
Number of Available Beds

Latest Reviews

Matt Stroh
1 month ago on Google
1
Please do yourself a favor and find somewhere else to get the mental health services that you need. Anywhere else. I cannot emphasize that enough. The staff here will attempt to put you on an involuntary hold without you ever having been evaluated by a doctor. Let that sink in for a second. They can hold you here against your will without a doctor even being in the building. Ask to see a doctor. The answer is no. Ask to talk to a doctor on the phone. Still no. During a recent visit the overnight staff tried to use the threat of a 72 hour involuntary hold to try to get us to voluntarily admit someone. If you refuse to voluntarily admit yourself, they can still keep you against your will. AND....they get to send you a bill for it. Refuse their services and they can involuntary keep you and charge you for it. They are absolutely monetarily incentivized to keep you there. Make no mistake, the staff here do not care about you. Please get the mental help that you need for yourself or a loved one, but do it somewhere else.
Grace Stroh
1 month ago on Google
1
If I could give a zero, it would be too generous. This was by far the most unprofessional and ridiculous attempt at mental health care. I wouldn't send my worst enemy here. Their views on mental health philosophy here is archaic at best.
David Rose
1 month ago on Google
1
I was a patient here twice in the adult unit. The first time was last year just before Christmas. The second time was in April of this year. The first visit was pretty bad and incredibly frustrating. The second visit was much worse. During my most recent visit I witnessed an assault on a woman by a violent man who was just brought in. Another patient picked up a plastic chair and hurled it down the hallway. The person who was admitted and was to be my roommate was very violent and started punching the wall and destroying the room. I had to move to another room. There are no security guards. They literally have the nurses at the desk trying to handle out of control patients. The place is filthy. When I switched rooms they handed me sheets to put on my bed. They couldn't even make the bed, it was like a work program in a prison. I had to ask to have the bed wiped down with disinfectant. I later found out there was a COVID outbreak a few weeks earlier. There was also a Bible sitting in the TV room that someone used to wipe their butt with. I also had to demand to have my meds and side effects explained to me. I finally told them that I would refuse meds until then. I finally had to give the ultimatum and told them I was going home that same day and they could agree to discharge me or I could do it the hard way and call the police and an attorney. They decided to discharge me and about an hour after all of the drama I walked out the door.
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Rehab Score

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7.1 / 10

Location

Accepted Insurance

Vantage Point Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you participate in couples therapy, your therapist may use one or more methods to help you improve communication and resolve conflict. These techniques can include emotionally focused therapy, psychodynamic couple's therapy, and cognitive behavioral therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Megan Wedgworth, MHA

Chief Executive Officer

Ben Winbery, MBA

Chief Financial officer

Amanda Stubblefield

Chief Nursing Officer

Emily Hedrick

Director of Clinical Services

Rose Woods, RN, BSN

Director of Risk Management

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 841

Contact Information

Building icon

4253 North Crossover Road
Fayetteville, AR 72703

Fact checked and written by:
Anna Spooner
Edited by:
Anna Spooner

Rehab in Cities Near Fayetteville

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Reviews of Vantage Point Behavioral Health Hospital

2.39/5 (107 reviews)
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Reviews

2.5

I went in Vantage Point because I live in chronic, severe pain that has not been treated appropriately from pain management, which leaves me in a walker and wheelchair throughout the day. The pain is usually a 9 or 10 each day with periods between a 6 and 8 when sitting afte ... Read More

Reviewed on 9/11/2019
1

Was not impressed with the communication at all and her counselor had nothing to say, I was told one thing and another thing was done, nurse Lana was nice but Pam counselor was awful, I could not get any info from her

Reviewed on 7/30/2019
3

There were a lot of fights staff didn't have control over patients and dudnt make patients feel safe

Reviewed on 4/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (100 reviews)
Matt Stroh
1 month ago
1

Please do yourself a favor and find somewhere else to get the mental health services that you need. Anywhere else. I cannot emphasize that enough. The staff here will attempt to put you on an involuntary hold without you ever having been evaluated by a doctor. Let that sink in for a second. They can hold you here against your will without a doctor even being in the building. Ask to see a doctor. The answer is no. Ask to talk to a doctor on the phone. Still no. During a recent visit the overnight staff tried to use the threat of a 72 hour involuntary hold to try to get us to voluntarily admit someone. If you refuse to voluntarily admit yourself, they can still keep you against your will. AND....they get to send you a bill for it. Refuse their services and they can involuntary keep you and charge you for it. They are absolutely monetarily incentivized to keep you there. Make no mistake, the staff here do not care about you. Please get the mental help that you need for yourself or a loved one, but do it somewhere else.

Grace Stroh
1 month ago
1

If I could give a zero, it would be too generous. This was by far the most unprofessional and ridiculous attempt at mental health care. I wouldn't send my worst enemy here. Their views on mental health philosophy here is archaic at best.

David Rose
1 month ago
1

I was a patient here twice in the adult unit. The first time was last year just before Christmas. The second time was in April of this year. The first visit was pretty bad and incredibly frustrating. The second visit was much worse. During my most recent visit I witnessed an assault on a woman by a violent man who was just brought in. Another patient picked up a plastic chair and hurled it down the hallway. The person who was admitted and was to be my roommate was very violent and started punching the wall and destroying the room. I had to move to another room. There are no security guards. They literally have the nurses at the desk trying to handle out of control patients. The place is filthy. When I switched rooms they handed me sheets to put on my bed. They couldn't even make the bed, it was like a work program in a prison. I had to ask to have the bed wiped down with disinfectant. I later found out there was a COVID outbreak a few weeks earlier. There was also a Bible sitting in the TV room that someone used to wipe their butt with. I also had to demand to have my meds and side effects explained to me. I finally told them that I would refuse meds until then. I finally had to give the ultimatum and told them I was going home that same day and they could agree to discharge me or I could do it the hard way and call the police and an attorney. They decided to discharge me and about an hour after all of the drama I walked out the door.

Epic kinda
1 month ago
1

I hope this place rots for what it did to me in 2017 I was 15

Paul Olkiwski
2 months ago
1

I am 71. This is the most unprofessional company I have ever had dealings with!!! Inexperienced agents, disrespectful, lack of knowledge, no knowledge OF PTSD, patience privacy, does follow company policies........ Do not get involved with this company!!!!! I would send my dog to them!

Jack Post
2 months ago
2

The nurse tried to steal my soul. Her cold eyes almost froze me solid. The clam chowder was delicious though. 😋

Felix Lopez
3 months ago
4

I loved it here! I came here when I was 11 and I made some friends, I loved Mr Jackson and Ms Sarah, I had to stay for 1 week. It distracted me from suicidal thoughts even though there was this 1 girl named Mia who was OUTRAGEOUS and I like how they put your preferred name on your room tag, I was roommates with Mia but I told the staff that I was uncomfortable being in the same room with Mia because her anger is terrifying and that we used to date and broke up so it was akward. The cafeteria didn't smell the best and you had to finish eating your food or you couldn't get desert. I liked going outside to hang out with my friends Khloe, Jaylen and Aiden, and the privacy was neutral, our room doors had to be slightly open and we had shower magnet doors to cover us up, but since our WHOLE bathroom floor was wet, my jeans would get wet, in the day room I would mostly draw with my friends and that was really nice! we'd have some staff come out and give us fun activities to do, despite there was SO MUCH DRAMA I believe its a decent place to be, like previously mentioned it made a huge distraction from my suicidal thoughts and there was only a few times I'd get upset but then something fun happens afterwards :)

Crafty Blunder
3 months ago
1

They lost my child's belongings and when attempting to replace the item they've sent it postage due. Enraging.

Response from the ownerInvalid relative date format:
We are grateful for your willingness to share this review with us. We value your feedback, and we are dedicated to understanding these circumstances more thoroughly. For an in-depth discussion, please contact us directly at Feedback@VantagePointNWA.com. Thank you.
Suzette Cochran
3 months ago
1

It's been over a week that my minor child has been out of this facility and I still haven't heard from the staff about my child's missing belongings. I have no faith that I ever will hear back from anyone there, and the belongings that are missing were *very* essential for my child's mental health. If you choose this place, know there is minimal communication and a lack of oversight. The only time they seem to want to talk is when your review is a one star. Edit March 12th - We received a notice that the belongings they've attempted to replace have come with 6.00 postage due. Enraging.

Response from the ownerInvalid relative date format:
We thank you for providing this feedback, though it is concerning to read. Our goal is to deliver the highest standard of care, and we want to learn more about this review. Please reach out to us at Feedback@VantagePointNWA.com so that we can discuss this in greater detail.
Emily Capps
4 months ago
3

Lisa D
4 months ago
1

Understaffed, filthy, it was 2 days before a "provider" (nurse practioner) evaluated my grandma. There are no doctors. I don't think any therapy was done during her 2 days there. Then she fell on their watch and had to go back to WRMC. The staff walks by trash laying on the common room floor.

Response from the ownerInvalid relative date format:
Thank you for your feedback; it is invaluable to us. We aim to provide high-quality care, and we want to better understand what you’ve described. If you are willing to share further details, please send an email to Feedback@VantagePointNWA.com. Thank you.
Mark Shriber
4 months ago
1

My grandson was put in there due to some problems he was having and they are supposed to be taking care by the staff well apparently the roommate got mad at something he was dealing with and ended up punching my grandson in the face for no reason and they didn't punish the child just put him in timeout. In my eye this isn't good because the child isn't gonna learn being put in timeout. There should have been more consequences done something twice before you have your child put in there cuz apparently you will not know what will happen they'll be safe.

Response from the ownerInvalid relative date format:
We appreciate you taking the time to share this feedback with us. Your review raises concerns, and having an opportunity to gather more information would be very helpful. Please get in touch with us directly at Feedback@VantagePointNWA.com so that we can have an in-depth conversation.
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