Vantage Point Behavioral Health Hospital

Fayetteville, Arkansas

4253 North Crossover Road
Fayetteville, AR 72703

(877) 512-0755

About Vantage Point Behavioral Health Hospital

Vantage Point Behavioral Health Hospital is located in Fayetteville, AR, and provides mental health services for all ages and drug rehab services for adults through inpatient and outpatient care. This facility has a specialized program for seniors. Clients served here receive comprehensive care with many navigating treatment for a dual diagnosis or drug, alcohol, or chemical dependence.

Children have age-specific inpatient programs that focus on short-term stabilization and includes individual, group, and play therapies. Adults can access medical detox, inpatient treatment, and an intensive outpatient program (IOP).

Adult services include individual and group therapy, medication management, medical care, and family therapy. Clients also receive detailed discharge planning to help them transition from inpatient or IOP care to the next stage of their long-term recovery.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.

inpatient iconInpatient Rehab

Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

military-hat iconMilitary program

House check icon Settings & Amenities

  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Vantage Point Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

If you participate in couples therapy, your therapist may use one or more methods to help you improve communication and resolve conflict. These techniques can include emotionally focused therapy, psychodynamic couple's therapy, and cognitive behavioral therapy.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

recreational-therapy iconRecreational Therapy

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 841

Phone icon Contact

Phone icon (877) 512-0755
Building icon

4253 North Crossover Road
Fayetteville, AR 72703

Call Now - Help is Available
Get Help Now - 501-575-0717
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Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Anna Spooner

Reviews

2.69 (216 reviews)
Rehab.com icon Rehab.com (7)
Google icon Google (209)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
2.5

I went in Vantage Point because I live in chronic, severe pain that has not been treated appropriately from pain management, which leaves me in a walker and wheelchair throughout the day. The pain is usually a 9 or 10 each day with periods between a 6 and 8 when sitting afte ... Read More

Reviewed on 9/11/2019
1

Was not impressed with the communication at all and her counselor had nothing to say, I was told one thing and another thing was done, nurse Lana was nice but Pam counselor was awful, I could not get any info from her

Reviewed on 7/30/2019
3

There were a lot of fights staff didn't have control over patients and dudnt make patients feel safe

Reviewed on 4/6/2019
Overall Experience
Date Submitted

Google Rating

2.7 (209 reviews)
Atomic rose
1 month ago
1

I honestly don t know how I feel about this place. My child is in there and for only seven days. During this length of time he has had one therapy session. Absolutely no group therapy sessions. My child also expresses concerns about the other kids who have to live with him in there. Special treatment to certain children. Apparently one child received a special drink at dinner time even after the child had pitched a fit numerous times, yet my child could only have water .There s so much confusion and being spun around in circles with this place. Can t understand the lady that is on my child s floor and personally, she sounds like she is too bothered to talk to you. I have received no word as of right now on what my child s game plan may be. Like, nobody has called. I can t seem to get around to the right people. We were initially told five days that he would be in there and I called today, which would make his fifth day (because once again, I haven t heard a word), to see if he was getting discharged or what? The lady on the phone said that she would have his nurse call me back. Once again, waited a few hours, no call back. So I called again, and the lady up in his unit said Oh yeah. I ve spoken with them. Okay? And you couldn t call? All that time I was just trying to get ahold of his nurse or his therapist or someone. Nothing.On top of all of this incompetence, my child has expressed that he has been physically hurt by one of these kids that he is forced to live with. I get that they are kids but I did not want my child entering a place where he would be physically harmed daily.My child expresses that he absolutely hates that place. He says that he feels like it is making him worse, and he is only ten years old. Ten years old and knows that when he was put in there, he was told he would be getting help . How do you give help to a child with mental health issues by sitting them in a room all day and rely only on medication? No group therapy (which I was under the assumption would be going on) and no one on one with his therapist. What is the benefit of even keeping my child for an extra two days if he isn t getting the proper help he deserves? Honestly, someone really needs to look further into this business because I could have given him the same type of help by sitting him at home.We are the parents. You have an obligation to communicate.

Response from the owner1 month ago
We thank you for providing this feedback, though it is concerning to read. Our goal is to deliver the highest standard of care, and we want to learn more about this review. Please reach out to us at Feedback@VantagePointNWA.com so that we can discuss this in greater detail.
Les ONeal
1 month ago
1

The main phone number is 479-521-5731 I challenge everyone to call this number and request medical records, Business office, Patient Advocate I promise you no one will answer the phone leave a message no one will call you back. Solid advice do not go there if you have any other choice.

Johnny Huddleston
1 month ago
1

I have called to check in my wife all morning ever 30min. I have left 3 voicemails and want to know when she can call and talk to me. We have a little daughter at home and just want to check in on her and support her. I have been given zero information on what number to call or anything about her.

Response from the owner1 month ago
Thank you for your feedback; it is invaluable to us. We aim to provide high-quality care, and we want to better understand what you ve described. If you are willing to share further details, please send an email to Feedback@VantagePointNWA.com. Thank you.
Jordan Harvey
1 month ago
5

They been good to my daughter! Call me when there's a change or she needs something! Really help my kid get on the right track! Great place to help her n me to get her mentally healthy

Response from the owner1 month ago
We re grateful that you thought to share this with us. Your feedback matters, and we appreciate you taking the time to post this. Thank you!
Ranae Byrd
1 month ago
1

Terrible place never send your child to this place. It is not safe for adolescents. Very unprofessional and degrading for its clients.

Response from the owner1 month ago
We appreciate you taking the time to share this feedback with us. Your review raises concerns, and having an opportunity to gather more information would be very helpful. Please get in touch with us directly at Feedback@VantagePointNWA.com so that we can have an in-depth conversation.
Jacob Crosby
2 months ago
2

Abigail Miller
3 months ago
1

I called to see if I could get admitted for my mental health issues and I don t have insurance and they lady rudely asked what issues I had and told me if I didn t have insurance to go the ER and when I called back to talk to someone else they told me something completely different do not go here they do not care about you and your mental health.

09kams
4 months ago
5

Look. Nobody wants to be here. However. Some of us end up here. I for one, feel like I received the care and medications I needed. I ve been out for 48 hours. But. I am in a much more positive place than I have been in a very long time. The staff is great. THEY NEED RAISES. They have to deal with all the crazies, including myself, and they make as much as dominos workers. Sad. I was in adult 2. The sad unit. But I found it a net positive experience. I can honestly say that if you need help, and know you need help? You should come here.I would give 4.5 because of a bed bug scare. But I never personally saw any or had a bite. And they sprayed 3 times in my unit during my week stay, with plans to tent the unit asap. But in a facility like this, things like this are bound to happen.

Response from the owner4 months ago
Thanks so much for taking time out of your day to share this! We appreciate any feedback as we continue to provide superior services and compassionate care.
Carol Ray
4 months ago
1

The detox/ rehab program has done more harm to my mental health than helped with my rehabilitation. Having lost my mother less than 3 months prior to admission I was told this was the best program in Arkansas to help me. When I first arrived I had already detoxed, they placed me on the wrong unit then refused to take me off detox to start rehabilitation. When I got depressed because of mother's day they told me to go to my room and scream, throw things, and punch the furniture( I didn't) but I closed my room door so I could try to calm myself down they kept opening it. Two mornings later I again closed my door to change my clothes and a male staff member opened it.( I'm female, with PTSD) I started screaming and getting upset and told another staff member what I was told to do, I wasn't believed, so I started yelling some more and tried to get them to understand I was trying to collect my thoughts and calm down but they weren't listening. I finally said screw this if they don't know who my therapist is, have no where to vent that is healthy, and they want me to detox off something I quit taking all my psych meds. Less than 24 hours later they kicked me out of the program because I was "non compliant".If you or someone you love is needing to detox GO SOMEWHERE ELSE. They don't care about their patients, it's just money in their pockets.

Zenoluvswof
5 months ago
2

My friend went here and was not treated well. Two stars because they said that two of the staff (Ms. Jessica and Ms. DeWana) were very helpful and kind, but if it wasn't for them then this place would get 1 star.

Damien
5 months ago
2

The tech didn't seem to care about me, the nurses were nice and helpful, and my therapist was amazing. Ms. Jessica made me feel heard, and she treated me like a person. Only one tech person helped me one time when I was scratching at my face. He took me out of the classroom, and simply walked away after a few seconds. The place IS mostly clean(besides some cards everywhere), and I did feel safe. With the tech, they just came over and asked where my beacon was, then walked away.

Dylan J (Soulvale88)
6 months ago
3

I was part of the intensive outpatient program for around 3 months during one of the most difficult periods of my life, while I can not speak to the quality of the in patient care. My experiences while in group were extremely helpful and I appreciated the perspective it gave me.The people that lead those classes care and do want to help you and if you are needing to take time from work to focus on your mental health they are very helpful when it comes to getting any paperwork you need taken care of so you can go back to work when you are ready.As for negatives, they do have a pretty strict attendance policy and will remove you from your program and you have to be willing to put some work in yourself.If you have absolutely zero self motivation to get better you may be better seeking help elsewhere but if you just need some people in your corner to help you get back up after life knocks you down give this place a try.

Response from the owner6 months ago
Thanks for sharing your thoughts! We appreciate the chance to understand your perspective and will continue to do our utmost to provide the highest-quality care with genuine compassion.
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