Vantage Point Behavioral Health Hospital

4253 North Crossover Road
Fayetteville, AR 72703

The facilities at Vantage Point Behavioral Health Hospital in Fayetteville, AR 1

About Vantage Point Behavioral Health Hospital

Vantage Point Behavioral Health Hospital is located in Fayetteville, AR, and provides mental health services for all ages and drug rehab services for adults through inpatient and outpatient care. This facility has a specialized program for seniors. Clients served here receive comprehensive care with many navigating treatment for a dual diagnosis or drug, alcohol, or chemical dependence.

Children have age-specific inpatient programs that focus on short-term stabilization and includes individual, group, and play therapies. Adults can access medical detox, inpatient treatment, and an intensive outpatient program (IOP).

Adult services include individual and group therapy, medication management, medical care, and family therapy. Clients also receive detailed discharge planning to help them transition from inpatient or IOP care to the next stage of their long-term recovery.

Latest Reviews

Russell Reeves
1 month ago on Google
1
Don't have anything to do with this place. They have a nice flowery intro about how compassionate they are and how much they care. Make no mistake all they care about is $$$$$$$$$$$$$. I relapsed after years of sobriety and needed a safe place to detox and was told (after a second call 3 hrs later) that unless I had three grand I should just go to the ER....they didn't even ask if I could pay it off over a little time. This place isn't what they advertise, all they want is your money. After posting this review I see an attachment telling me my review concerns them and to contact them.....took right back to the web site and their was no place on it to express my concerns..like I said it's about $$$$$$ not you. Read the 5 star reviews....gotta be staff members
Response from the owner3 weeks ago
We thank you for providing this feedback, though it is concerning to read. Our goal is to deliver the highest standard of care, and we want to learn more about this review. Please reach out to us at Feedback@VantagePointNWA.com so that we can discuss this in greater detail.
Ed Vaughn
1 month ago on Google
1
very depressing for the family and patients,patients dressed like they were brought in off the stree,nothing to make them smile
Response from the owner3 weeks ago
This feedback is troubling, but we are thankful that you ve taken the time to share it. Gathering additional details would help us gain more insight into these circumstances. If you are open to discussing this further, we kindly ask you to email us at Feedback@VantagePointNWA.com. Thank you.
Taylor King
1 month ago on Google
1

Location

Accepted Insurance

Vantage Point Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you participate in couples therapy, your therapist may use one or more methods to help you improve communication and resolve conflict. These techniques can include emotionally focused therapy, psychodynamic couple's therapy, and cognitive behavioral therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 841

Contact Information

Phone icon (877) 512-0755
Building icon

4253 North Crossover Road
Fayetteville, AR 72703

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Anna Spooner

Reviews of Vantage Point Behavioral Health Hospital

2.69/5 (216 reviews)
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Reviews

2.5

I went in Vantage Point because I live in chronic, severe pain that has not been treated appropriately from pain management, which leaves me in a walker and wheelchair throughout the day. The pain is usually a 9 or 10 each day with periods between a 6 and 8 when sitting afte ... Read More

Reviewed on 9/11/2019
1

Was not impressed with the communication at all and her counselor had nothing to say, I was told one thing and another thing was done, nurse Lana was nice but Pam counselor was awful, I could not get any info from her

Reviewed on 7/30/2019
3

There were a lot of fights staff didn't have control over patients and dudnt make patients feel safe

Reviewed on 4/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (209 reviews)
Russell Reeves
1 month ago
1

Don't have anything to do with this place. They have a nice flowery intro about how compassionate they are and how much they care. Make no mistake all they care about is $$$$$$$$$$$$$. I relapsed after years of sobriety and needed a safe place to detox and was told (after a second call 3 hrs later) that unless I had three grand I should just go to the ER....they didn't even ask if I could pay it off over a little time. This place isn't what they advertise, all they want is your money. After posting this review I see an attachment telling me my review concerns them and to contact them.....took right back to the web site and their was no place on it to express my concerns..like I said it's about $$$$$$ not you. Read the 5 star reviews....gotta be staff members

Response from the owner1 month ago
We thank you for providing this feedback, though it is concerning to read. Our goal is to deliver the highest standard of care, and we want to learn more about this review. Please reach out to us at Feedback@VantagePointNWA.com so that we can discuss this in greater detail.
Ed Vaughn
1 month ago
1

very depressing for the family and patients,patients dressed like they were brought in off the stree,nothing to make them smile

Response from the owner1 month ago
This feedback is troubling, but we are thankful that you ve taken the time to share it. Gathering additional details would help us gain more insight into these circumstances. If you are open to discussing this further, we kindly ask you to email us at Feedback@VantagePointNWA.com. Thank you.
Taylor King
1 month ago
1

Katie Michelle
1 month ago
1

I would give my full review, but instead I'm in contact with an attorney over this place and WILL be filing a law suit! DO NOT SEND YOUR CHILD HERE!!! They are horrible and they lie. There is zero communication. They do not help your child with their issues, they make them worse.

Response from the owner1 month ago
We are grateful for your willingness to share this review with us. We value your feedback, and we are dedicated to understanding these circumstances more thoroughly. For an in-depth discussion, please contact us directly at Feedback@VantagePointNWA.com. Thank you.
Guin Ryan
1 month ago
1

Our child,was admitted,after a crisis, after she came from the local ER,under the EoD orders,She got there, no phone call,from hospital to say she got there, we had to call, to ask,Then she was attacked by a patient, overnight we were told,to pick her,back up,When we got there, there was 2 adults,in the lobby, awaiting to be admitted, we requested a office to discuss our case,it was refused, what the hell?This hospital, should be shut down, they lied, about our time there, they didn't even address ,our conversation on video,They broke the law by, talking about our child welfare,In a public place,We're looking at requesting a copy of this video,Do not trust this hospital to treat your child, on any levelTrust your own provider !!!!!

Response from the owner1 month ago
We are grateful for your willingness to share this review with us. We value your feedback, and we are dedicated to understanding these circumstances more thoroughly. For an in-depth discussion, please contact us directly at Feedback@VantagePointNWA.com. Thank you.
Atomic rose
1 month ago
1

I honestly don t know how I feel about this place. My child is in there and for only seven days. During this length of time he has had one therapy session. Absolutely no group therapy sessions. My child also expresses concerns about the other kids who have to live with him in there. Special treatment to certain children. Apparently one child received a special drink at dinner time even after the child had pitched a fit numerous times, yet my child could only have water .There s so much confusion and being spun around in circles with this place. Can t understand the lady that is on my child s floor and personally, she sounds like she is too bothered to talk to you. I have received no word as of right now on what my child s game plan may be. Like, nobody has called. I can t seem to get around to the right people. We were initially told five days that he would be in there and I called today, which would make his fifth day (because once again, I haven t heard a word), to see if he was getting discharged or what? The lady on the phone said that she would have his nurse call me back. Once again, waited a few hours, no call back. So I called again, and the lady up in his unit said Oh yeah. I ve spoken with them. Okay? And you couldn t call? All that time I was just trying to get ahold of his nurse or his therapist or someone. Nothing.On top of all of this incompetence, my child has expressed that he has been physically hurt by one of these kids that he is forced to live with. I get that they are kids but I did not want my child entering a place where he would be physically harmed daily.My child expresses that he absolutely hates that place. He says that he feels like it is making him worse, and he is only ten years old. Ten years old and knows that when he was put in there, he was told he would be getting help . How do you give help to a child with mental health issues by sitting them in a room all day and rely only on medication? No group therapy (which I was under the assumption would be going on) and no one on one with his therapist. What is the benefit of even keeping my child for an extra two days if he isn t getting the proper help he deserves? Honestly, someone really needs to look further into this business because I could have given him the same type of help by sitting him at home.We are the parents. You have an obligation to communicate.

Response from the owner1 month ago
We thank you for providing this feedback, though it is concerning to read. Our goal is to deliver the highest standard of care, and we want to learn more about this review. Please reach out to us at Feedback@VantagePointNWA.com so that we can discuss this in greater detail.
Les ONeal
1 month ago
1

The main phone number is 479-521-5731 I challenge everyone to call this number and request medical records, Business office, Patient Advocate I promise you no one will answer the phone leave a message no one will call you back. Solid advice do not go there if you have any other choice.

Johnny Huddleston
1 month ago
1

I have called to check in my wife all morning ever 30min. I have left 3 voicemails and want to know when she can call and talk to me. We have a little daughter at home and just want to check in on her and support her. I have been given zero information on what number to call or anything about her.

Response from the owner1 month ago
Thank you for your feedback; it is invaluable to us. We aim to provide high-quality care, and we want to better understand what you ve described. If you are willing to share further details, please send an email to Feedback@VantagePointNWA.com. Thank you.
Jordan Harvey
1 month ago
5

They been good to my daughter! Call me when there's a change or she needs something! Really help my kid get on the right track! Great place to help her n me to get her mentally healthy

Response from the owner1 month ago
We re grateful that you thought to share this with us. Your feedback matters, and we appreciate you taking the time to post this. Thank you!
Ranae Byrd
1 month ago
1

Terrible place never send your child to this place. It is not safe for adolescents. Very unprofessional and degrading for its clients.

Response from the owner1 month ago
We appreciate you taking the time to share this feedback with us. Your review raises concerns, and having an opportunity to gather more information would be very helpful. Please get in touch with us directly at Feedback@VantagePointNWA.com so that we can have an in-depth conversation.
Jacob Crosby
2 months ago
2

Abigail Miller
3 months ago
1

I called to see if I could get admitted for my mental health issues and I don t have insurance and they lady rudely asked what issues I had and told me if I didn t have insurance to go the ER and when I called back to talk to someone else they told me something completely different do not go here they do not care about you and your mental health.

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