UMMC Midtown Campus

827 Linden Ave Baltimore, MD 21201
InpatientOutpatient
University of Maryland Medical Center - Linden Avenue MD 21201

About UMMC Midtown Campus

The University of Maryland Medical Center - Linden Avenue has an extensive behavior and addiction treatment department which helps individuals deal with any medical and psychological impacts of addiction. They help individuals deal with the symptoms of withdrawal through medication assisted treatment (MAT) programs using medications such as Vivitrol, methadone, and buprenorphine. They were the first hospital in Maryland to have an MAT program, and it is still running strong and helping hundreds of patients every year for more than 50 years now.

Along with MAT they offer psychological assessments, case management and individual and group therapy. Their services also include community and employment support, addiction and mental health treatment, detox services and overdose survivor groups. Additionally, they’ve been providing deaf addiction services for almost 20 years.

There are several different addiction and substance abuse treatment programs available through both the UMMC downtown and midtown facilities. This makes it easier and more convenient for those who need help to be able to access it. Having multiple programs also ensures that individuals can get the support and resources they need for their particular situation.

There are also many mental health services above and beyond addiction treatment. They have psychiatric and mental health programs for all ages. Children and adolescents can receive inpatient or community psychiatric and mental health services. They are offered at multiple campuses. There is an adult psychiatric day program at UMMC Midtown campus, inpatient units, women’s mental health programs, and services for the elderly who are living with mental health or dementia diagnoses.

The University of Maryland Medical Center accepts all forms of health insurance. Be sure to check with your personal health insurance provider to verify what services are covered and what benefits are available to you.

Facility Overview

Bed icon 200
Number of Available Beds

Latest Reviews

Anna
2 weeks ago on Google
1
My husband. Was rushed here from having a seizure, and omg the care was so bad I literally did not leave his bed side for the 4days he was there, the compassion, empathy,professionalism,and regard for someone's life is non existent ,one hand did not know what the other is doing and that is really bad when dealing with life or death matters, their were two individuals that stuck out like a sore thumb because of their professionalism the Food server Ebony(give her the biggest raise there is) and the chef the food was amazing! and the RN Natarsha Nelson.that speaks volumes when we encountered at least 25 ppl from the emergency room, ICU & Floor 3S(that floor staff was horrible)not to mention the doctor who sent my husband's prescriptions over wasn't in network and when we called who ever answered the phone said what do you want us to do call your primary! I wouldn't take my fish to this place
Response from the owner1 week ago
Hi Anna, We are sorry to hear about your husband's experience during his visit and would like to learn more about what happened, if you are willing. Please contact us at 443-552-2870 and leave a message for a patient advocate who will call you back so we can learn how we can better serve our community.
John Kenya
1 month ago on Google
2
This hospital stinks. Now my mother was at the wound care clinic. She was referred to the plastic surgery department. Now a dmDr. Asko (sp), who is the only plastic surgeon on staff, was supposed to do a consultation to see my mother's wombs. We were told this would be a face to face, yet this ended up being a telephone call, not a video call but a telephone call. How to cut the story short, this was back in October more than 30 days ago. We were told that this physician did not look at her notes. Ridiculous. My mother will be going to another location for assistance with her wounds and plastic surgery.
Response from the owner1 week ago
John, We're sorry your mother had this experience with us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 443-552-2870 and leave a message for an advocate who will call you back so that we can resolve your concern and improve for the future.
Nugmana Chudhary
1 month ago on Google
5
I had a great experience at UMBC Hospital! The staff showed a lot of care and dedication. Most of the people I interacted with were incredibly nice and helpful, though there were a few exceptions. Overall, the hospital staff and environment made me feel supported, and I really appreciate the excellent care they provide.
Response from the owner1 week ago
That's wonderful, Nugmana Chudhary! Thank you so much for sharing your experience during your visit!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

UMMC Midtown Campus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab enables clients to focus exclusively on their recovery while living in a highly structured and supportive environment. Inpatient treatment is typically designed for clients who have just completed detox, are in early recovery, and/or are at an elevated risk of relapse. Their treatment generally involves intensive addiction counseling, including individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and/or holistic therapies, such as yoga, massage, and meditation.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Rebecca A. Altman, RN, MBA

Senior VP, Chief Administrative Officer

Ronald V. Cummins, Jr., MBA

Senior VP, COO

Heather Culp, D

Senior VP of Philanthropy & Chief Philanthropy Officer

Karen E. Doyle, DNP, MBA, RN, NEA-BC, FAAN

Senior VP of Patient Care Services & Chief Nursing Officer

George Sprinkel

Senior VP & CFO

Kevin Stierer, Sr., MD, MMM, CPE

Senior VP of Perioperative & Procedural Services

Contact Information

Phone icon (410) 225-8000
Building icon

827 Linden Ave
Baltimore, MD 21201

Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Reviews of UMMC Midtown Campus

3.28/5 (142 reviews)
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Reviews

1

This place is a tragedy. It should be shut down; all the staff has an attitude and are incredibly rude to all the patients. Dreadful!

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (141 reviews)
Anna
2 weeks ago
1

My husband. Was rushed here from having a seizure, and omg the care was so bad I literally did not leave his bed side for the 4days he was there, the compassion, empathy,professionalism,and regard for someone's life is non existent ,one hand did not know what the other is doing and that is really bad when dealing with life or death matters, their were two individuals that stuck out like a sore thumb because of their professionalism the Food server Ebony(give her the biggest raise there is) and the chef the food was amazing! and the RN Natarsha Nelson.that speaks volumes when we encountered at least 25 ppl from the emergency room, ICU & Floor 3S(that floor staff was horrible)not to mention the doctor who sent my husband's prescriptions over wasn't in network and when we called who ever answered the phone said what do you want us to do call your primary! I wouldn't take my fish to this place

Response from the owner2 weeks ago
Hi Anna, We are sorry to hear about your husband's experience during his visit and would like to learn more about what happened, if you are willing. Please contact us at 443-552-2870 and leave a message for a patient advocate who will call you back so we can learn how we can better serve our community.
John Kenya
1 month ago
2

This hospital stinks. Now my mother was at the wound care clinic. She was referred to the plastic surgery department. Now a dmDr. Asko (sp), who is the only plastic surgeon on staff, was supposed to do a consultation to see my mother's wombs. We were told this would be a face to face, yet this ended up being a telephone call, not a video call but a telephone call. How to cut the story short, this was back in October more than 30 days ago. We were told that this physician did not look at her notes. Ridiculous. My mother will be going to another location for assistance with her wounds and plastic surgery.

Response from the owner4 weeks ago
John, We're sorry your mother had this experience with us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 443-552-2870 and leave a message for an advocate who will call you back so that we can resolve your concern and improve for the future.
Nugmana Chudhary
1 month ago
5

I had a great experience at UMBC Hospital! The staff showed a lot of care and dedication. Most of the people I interacted with were incredibly nice and helpful, though there were a few exceptions. Overall, the hospital staff and environment made me feel supported, and I really appreciate the excellent care they provide.

Response from the owner1 month ago
That's wonderful, Nugmana Chudhary! Thank you so much for sharing your experience during your visit!
Stephan Gladden
1 month ago
3

Response from the owner1 month ago
Hi Stephan Gladden, We are always looking for ways to improve, so we would like to hear more about what happened during your visit. Please contact our patient advocacy team at 443-552-2870 and leave a message for an advocate who will call you back so we can talk with you more.
Georgette Wilson
1 month ago
1

Emergency 3 north the most unfriendly staff you re want to meet ( Socail worker and case manager) They hardly ever answer the phone on this unit. They don t want to work !!! I took my mother in law for a suicide attempt.. they want to do an unsafe discharge. They didn t even do a psychiatry evaluation I had to ask for that!! There just rude long story short I had to call the QIO and file to discharge appeals .. I even had one employee tell me they weren t baby sitters .. pleas take your love one some place else!!

Response from the owner1 month ago
Dear Georgette, Thank you for sharing your experience with us. We deeply regret hearing about these challenges you and your mother faced during your visit to our Emergency Department. The well-being and care of our patients and their families are of utmost importance to us. We take your feedback seriously and will be reviewing the issues you mentioned regarding communication and the discharge process. Your comments will be shared with the relevant departments to ensure that we address these concerns and improve our services. If you would like to discuss your experience further, please feel free to reach out to our Patient Advocacy Team at 443-552-2870. We are committed to providing compassionate and comprehensive care to all our patients and their families.
Vickie Delaney
1 month ago
1

My mother was here several years ago. I have never in my life seen such laziness. Mom had bed sores and feces under her fingernails. It was unbelievably hot in her room. The person/nurse that sat in her room, mom was a fall risk, just sat there and was on her phone. I will never suggest this hospital to anyone!

Response from the owner1 month ago
Vickie Delaney, Thank you for taking the time to let us know about your mother's stay. We are very sorry to hear it was a negative experience and would like to try to address your concerns. Please contact the patient advocacy team at 443-552-2870 and leave a message for a patient advocate who will call you back so we can learn how to better serve our patients.
Eryn Ainsley
2 months ago
5

Great services.

Response from the owner2 months ago
Eryn Ainsley, we're so happy you had a great experience with us. Thanks for sharing!
Jerome Vines Sr
2 months ago
4

Not overly crowded and friendly people.

Response from the owner2 months ago
Jerome Vines Sr, we're so happy you had a great experience with us. Thanks for sharing!
Doris Duerson
3 months ago
5

Response from the owner3 months ago
Hi Doris, Thank you for your feedback. So happy to hear you had a good experience with us!
Maria Park
3 months ago
5

My husband went to the UMMC-Gastroenterology Center to establish a relationship with a good doctor. Dr. Jennifer Moon was helpful, thorough and had read all of his past history. She recommended a series of tests and checked ahead of time which ones his insurance company would accept. As his previous provider had not bothered to get prior authorization, we were impressed. She sent him home with a good set of marching orders, all intended to help him feel better. We will be returning to the UMMC-Gastroenterology Center.

Response from the owner3 months ago
Hi Maria, Thank you for taking the time to leave us such a kind review! We are so happy to hear about your family's experience with us and will pass this along to the gastroenterology team.
Derek Richardson
3 months ago
1

If not thee worst hospital in Baltimore Md.Stroke victim had to wait over 11 hours in waiting area not to be seen.I asked what was the protocol for stroke victims and they said they was understaffed and crowded.No medical attention was given while in the waiting room. All others with low injuries were triaged and waited over 7hrs. Dried blood on the floor not being cleaned. Patients vomiting in the regular garbage cans that has been sitting for hours. No sanitation what so ever to help aide any viruses that can come about.

Response from the owner3 months ago
Hi Derek, We are sorry to hear about your experience during your visit to our ER and would like to learn more about what happened, if you are willing. Please contact us at 443-552-2870 and leave a message for a patient advocate who will call you back so we can learn how we can better serve our community.
Crystal Williams
4 months ago
2

Wait time is horrible here it use to not be this bad within the last 2 months wait time have been well OVER 3 hrs just sitting no updates nobody tells you anything Triage Alone is a hour wait this use to be my go to hospital I m over this place now

Response from the owner4 months ago
Hi Crystal, We're sorry this was part of your experience during your visit with us and appreciate you letting us know. We would like to hear more, so please contact our patient advocacy team at 443-552-2870 at your earliest convenience.
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