The Renfrew Center First in Eating Disorders

7700 Renfrew Lane Coconut Creek, FL 33073
Inpatient
The Renfrew Center of Florida FL 33073

About The Renfrew Center First in Eating Disorders

The Renfrew Center First in Eating Disorders Center offers residential and outpatient treatment programs that address specialty needs associated with eating disorders, including substance use. Eating disorders and substance abuse may occur together, which is called dual diagnosis.

Both symptoms serve the same function of managing distress by avoiding or changing difficult emotions. They recognized the importance of addressing both issues simultaneously to achieve the best rate of success.

Their specialized substance use programming is designed to use an evidence based, transdiagnostic approach that addresses the core underlying issues of both conditions. You have access to individual and group therapies that are designed to help motivate you and educate you about the complex connections in your disorders. You also develop the skills necessary to achieve recovery. The customized approach is based on a comprehensive assessment of your addiction, the substances you use, and the severity of the substance abuse.

The program is not centered around a 12-step model but they recognize that working the steps can help some individuals and therefore support participation in AA-based groups depending on your preference. They accept more than 400 insurance providers from throughout the country and verify your insurance coverage before you get started in treatment.

Latest Reviews

gibby
1 month ago on Google
4
I just recently left the Renfrew center and I wanted to write about my experience. I have ARFID making it hard for me to eat without the fear of throwing up and a lot of anxiety enforces that. It was my first time in treatment and I was so down and hopeless. The staff here were so patient and supportive throughout my journey and were always there to comfort me through my hard times. Shoutout to Laura, my therapist for being my biggest supporter. You really understood me in ways I never thought possible. As for the community, I began to feel really involved and even made some really close friends that I stay in contact with. Although Renfrew might not be perfect, they still do their best to make sure that the community has a say and address the problems that concern us. I ll miss the staff and my friends there but I m so glad to have them apart of my recovery!
Response from the owner1 month ago
Thank you for sharing your thoughtful review and for allowing Renfrew to be part of your recovery journey. We're so glad to hear you felt connected with our staff and community. Wishing you all the best as you continue on your path!
Maria Llamas
1 month ago on Google
1
The whole treatment was a joke. I was fortunate enough to have experienced other legitimate treatment centers 12 years before to be able to compare!This one was real loosie-goosie.I had one incident that nearly killed me!Shortly before lunch my blood sugar tested at 55! I knew I d be eating in a few minutes and that s the day the lunch monitor decides to test our strength to resist and so she had us sit for 1/2 hour staring at our food in front of us! I felt my life slipping in front of me! So spoke up to tell her about my level which must have been below 30 by then and she told me to shut up and shamed me in front of all the others. I must have blanked out because I came to but did not remember how I did! All I know is I did not complain to the staff as I needed to stay in the program and I knew I would be unjustly kicked out I was so intimidated otherwise I would have been way more assertive! This was about 20 years ago
Response from the owner3 weeks ago
Thank you for sharing your experience with us. We understand that residential treatment can be a challenging and emotional journey, with many ups and downs. We're sorry to hear that your experience with us was not as positive as it should have been. Since your time with us nearly 20 years ago, we have since implemented our current evidence-based treatment model, backed by industry experts, and we have greatly improved our services due to the research and data regarding eating disorders emerging year after year. As a family-owned organization, we are committed to making decisions with our patients' best interests at heart, and we strive to ensure the Renfrew treatment experience is inclusive and supportive for individuals of all identities, backgrounds, and conditions. We sincerely wish you the best on your continued journey.
Catherine Hodge
2 months ago on Google
5
Renfrew saved my life. I cannot put it any more plainly than that. Not everyone is ready for treatment and it is not easy. But if it were easy, would we need residential help in first place?I found the permanent staff to be remarkable. It is true that nearing your discharge date can be scary. But that is what the staff is there to do - to help you navigate "real life".If you want to see the negative, that's all you will see. If you want to heal, then it may take time but YOU CAN HEAL!I highly recommend stepdown tratment as it was key for my personal success. It has been just over a year since I discharged from stepdown after a couple months of in-patient. I am proud to say I have maintained my weight but know I still have healing ahead of me. That's okay. I am alive. I am healthy. And honestly... I CAN THINK! You have no idea how much brain fog you have until it is gone!The night before I checked in, I read reviews like crazy - questioning my decision. That was fear looking for a reason to bail. If you are ready to choose LIFE - YOUR LIFE - I cannot recommend Renfrew enough. Go in with eyes wide open, be prepared to be uncomfortable, even miserable sometimes. But you HAVE to work through the junk to find peace and love of self on the other side.I made life-long friends at Renfrew. The community fluctuates, but your tribe is there. You don't know it yet, but they absolutely get you. Concern yourself with your own journey and let others have theirs. Do not compare, and do not pay attention to that freaking movie reference every time someone wants to complain about treatment. Trust and believe that "documentary" was absoutely a biased prospective. Treatment is what YOU make of it.YOU CAN DO THIS! SAY YES!
Response from the owner1 month ago
Hi Catherine Thank you for taking the time to leave us a 5-star rating and for allowing Renfrew to be a part of your journey. Wishing you continued success.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact Information

Phone icon (866) 265-2206
Building icon

7700 Renfrew Lane
Coconut Creek, FL 33073

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Reviews of The Renfrew Center First in Eating Disorders

2.6/5 (69 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.6 (69 reviews)
gibby
1 month ago
4

I just recently left the Renfrew center and I wanted to write about my experience. I have ARFID making it hard for me to eat without the fear of throwing up and a lot of anxiety enforces that. It was my first time in treatment and I was so down and hopeless. The staff here were so patient and supportive throughout my journey and were always there to comfort me through my hard times. Shoutout to Laura, my therapist for being my biggest supporter. You really understood me in ways I never thought possible. As for the community, I began to feel really involved and even made some really close friends that I stay in contact with. Although Renfrew might not be perfect, they still do their best to make sure that the community has a say and address the problems that concern us. I ll miss the staff and my friends there but I m so glad to have them apart of my recovery!

Response from the owner1 month ago
Thank you for sharing your thoughtful review and for allowing Renfrew to be part of your recovery journey. We're so glad to hear you felt connected with our staff and community. Wishing you all the best as you continue on your path!
Maria Llamas
1 month ago
1

The whole treatment was a joke. I was fortunate enough to have experienced other legitimate treatment centers 12 years before to be able to compare!This one was real loosie-goosie.I had one incident that nearly killed me!Shortly before lunch my blood sugar tested at 55! I knew I d be eating in a few minutes and that s the day the lunch monitor decides to test our strength to resist and so she had us sit for 1/2 hour staring at our food in front of us! I felt my life slipping in front of me! So spoke up to tell her about my level which must have been below 30 by then and she told me to shut up and shamed me in front of all the others. I must have blanked out because I came to but did not remember how I did! All I know is I did not complain to the staff as I needed to stay in the program and I knew I would be unjustly kicked out I was so intimidated otherwise I would have been way more assertive! This was about 20 years ago

Response from the owner1 month ago
Thank you for sharing your experience with us. We understand that residential treatment can be a challenging and emotional journey, with many ups and downs. We're sorry to hear that your experience with us was not as positive as it should have been. Since your time with us nearly 20 years ago, we have since implemented our current evidence-based treatment model, backed by industry experts, and we have greatly improved our services due to the research and data regarding eating disorders emerging year after year. As a family-owned organization, we are committed to making decisions with our patients' best interests at heart, and we strive to ensure the Renfrew treatment experience is inclusive and supportive for individuals of all identities, backgrounds, and conditions. We sincerely wish you the best on your continued journey.
Catherine Hodge
2 months ago
5

Renfrew saved my life. I cannot put it any more plainly than that. Not everyone is ready for treatment and it is not easy. But if it were easy, would we need residential help in first place?I found the permanent staff to be remarkable. It is true that nearing your discharge date can be scary. But that is what the staff is there to do - to help you navigate "real life".If you want to see the negative, that's all you will see. If you want to heal, then it may take time but YOU CAN HEAL!I highly recommend stepdown tratment as it was key for my personal success. It has been just over a year since I discharged from stepdown after a couple months of in-patient. I am proud to say I have maintained my weight but know I still have healing ahead of me. That's okay. I am alive. I am healthy. And honestly... I CAN THINK! You have no idea how much brain fog you have until it is gone!The night before I checked in, I read reviews like crazy - questioning my decision. That was fear looking for a reason to bail. If you are ready to choose LIFE - YOUR LIFE - I cannot recommend Renfrew enough. Go in with eyes wide open, be prepared to be uncomfortable, even miserable sometimes. But you HAVE to work through the junk to find peace and love of self on the other side.I made life-long friends at Renfrew. The community fluctuates, but your tribe is there. You don't know it yet, but they absolutely get you. Concern yourself with your own journey and let others have theirs. Do not compare, and do not pay attention to that freaking movie reference every time someone wants to complain about treatment. Trust and believe that "documentary" was absoutely a biased prospective. Treatment is what YOU make of it.YOU CAN DO THIS! SAY YES!

Response from the owner1 year ago
Hi Catherine Thank you for taking the time to leave us a 5-star rating and for allowing Renfrew to be a part of your journey. Wishing you continued success.
Blue Gabel
3 months ago
4

i felt very cared for during my stay here. i had been to other facilities and was afraid that it would be similar, but it wasn t. Coconut Creek was the best decision i made for myself. it is by no means a perfect machine but i could feel how much all of the staff loved their jobs. thank you so much.

Response from the owner3 months ago
Thank you for your thoughtful review of your time at Renfrew. We're glad to hear you felt cared for and connected with our staff. Wishing you ongoing success in your recovery journey!
Kyoko Biscuits
3 months ago
1

Seems sketchy. My loved one isn t getting half the mail we are sending her and not much phone call time. Ridiculous restrictions.

Response from the owner3 months ago
Hi, this should not be the case, please connect with your loved one s primary therapist as they can support you.
simple sun
4 months ago
5

This place has helped me soso much. I think it s more of having an open mind. while some staff aren t the best it isn t the worst option. treatment is hard but it helped me so much. i needed help and this gave me the help i needed. best decision of my life.

Response from the owner4 months ago
Hi, thank you for taking the time to leave us a 5-star review. We wish you continued success in your recovery journey.
isabella sforza
4 months ago
1

Response from the owner4 months ago
We're sorry to see you gave us a 1-star review. We strive to create a welcoming environment where our patient community can safely heal, and we welcome all opportunities to improve; feedback can be sent to alumni@renfrewcenter.com.
sami taylor
4 months ago
1

This was the worst experience of my life. I was told many things at admissions about how my treatment plan would go as well as meal time and none of it was true. This place is about individualized care but absolutely nothing was individual about it. They clearly had favorites as certain patients were allowed to say whatever they wanted or go where they wanted and other patients like me got in trouble for burping or laughing. Most of the staff is just college kids on an internship that have no real knowledge of how to handle any type of ED behaviors or mental health issues. If i cried because I was homesick I was told to stop crying and start eating. I cried a lot there and was always brushed off and told that I was an adult now and needed to learn to be independent. Many of them told me it s hard now but you ll thank us later . I ve never been somewhere this unprofessional and I absolutely would never recommend anybody to go here. I m shocked this place is still considering an ED facility when they never talk about food, other patients and staff would get mad if you talked about food, and they never knew what to actually say to help you. The most advice and support I got during meal times was them telling me to pick up the fork.

Response from the owner4 months ago
Hi Sami We recognize that residential treatment can be a challenging and emotional experience, and our goal is to foster an environment where patients feel safe and supported in their healing journey. While we do have pre-doctoral interns on staff, the majority of our team consists of diverse, highly trained clinicians who specialize in treating eating disorders. We carefully hire staff for their expertise, professionalism and dedication to helping our patients make the journey back to health. We are surprised by this account as it does not sound typical of our staff and will look into it further. We are always striving to create a welcoming environment where our patient community can heal safely, and we appreciate any feedback. Please feel free to share your thoughts with us at alumni@renfrewcenter.com.
Emily Morris
5 months ago
3

I have waited months to write a review because I do feel very conflicted about my experience here. On one hand I do feel like Renfrew helped me eat again on the other hand there was a lot of negligance that really hurt me and my fellow patients recovery. For example Ive seen staff members such as Caroline shame patients, call minors hideous names, try to force people to eat alone, physically grab items out of patients hands, make comments on patients bodies, laugh at patients having panic attacks, etc. On the otherhand Ive seen amazing staff members such as Kat, Terry Tiffany and Kayla go out of their way to welcome and empathize with patients. I do feel as though the kitchen staff has also done a great job and is also super hardworking, nursing too. However, as great as some of the nurses are others would openly mock other patients behind their back, accidentally take people off blind weights, make unhelpful comments such as "Your cured" or "Lets see how much weight youve gained" or even discussing their own weight gain since being hired here. The staff seemed very uncompassionate when it came to bathroom breaks during groups I understand it can be disruptive but we shouldnt be shamed for being human. On the topic of shaming the staff loves to encourage patients to "call other patients in" aka set up a formal time to publically bully the patients who are struggling the most. Overall, I am so torn on my experience here because some staff members provided me with life chaning love and support while others provided us with shame and trauma. And any time we tried to address our concerns we would get in trouble for "staff-bashing". Overall, I do feel like renfrew helped me and changed my life for the better but they do have major issues regarding their treatment of patients that need to be seriously addressed. Thank you to the staff members who provided us with love and support and to the other staff members mentioned please for future patients do better.

Response from the owner4 months ago
Hi Emily, Thank you for choosing Renfrew and allowing us to play a role in your recovery. We are thrilled to have helped change your life for the better! At the same time, we re surprised and saddened to read some of these accusations. We carefully hire staff for their expertise, professionalism, and dedication in helping our patients on their journey back to health. The love and support you felt from members of the Clinical, Nursing, and Food Service Teams is expected from all team members, and we will strive to do better. We wish you continued good health and happiness.
Rosa Negra
5 months ago
3

I haven't actually been to your facility and will probably delete this later, but I'm interested to know if since 2006 have you received any frequent questions or comments about the documentary "Thin"? I myself was left with my doubts as a result of it and I see that many people before being admitted to Renfrew had also seen that documentary before!

Response from the owner5 months ago
Hi Rosa, Thanks for reaching out. Choosing to seek treatment is a courageous decision. We participated in the documentary Thin with the aim of creating a greater awareness about eating disorders and helping the public better understand this complex and often misunderstood disease. However, while the film has its merits, it does not fully and accurately portray the scope of Renfrew s treatment processes. At Renfrew, we know that recovery is possible and does happen, as it has for many of the 100,000 patients we have treated over the past 35 years. If you have questions about the documentary or would like to discuss your treatment options further, please feel free to contact us at 1-800-RENFREW or email us at info@renfrewcenter.com.
Idelle Feltman
5 months ago
5

This will be our second time with Renfrew specifically with Sara O Boyle. Our daughter struggled when she was home several months ago but reaching out to Sara there was no hesitation Kylee came back. Kylee regain her support began working harder and now she will be leaving. This time around not only is Kylee ready but our family has got to be stronger . We can't thank you enough Sara, you are an amazing therapist but an even better human. Your guidance will be embedded in our brain and like Kelly says "Food is Fuel"". We will think of you everyday and please thank everyone who was involved with Kylees treatment. We are so blessed to have you in our livesIdelle FeltmanKelly Wright

Response from the owner5 months ago
Hi Idelle, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your daughter's recovery journey. Wishing you and your family continued success!
Erin Radisi
6 months ago
5

I went to Renfrew for two months back in 2012. The re-feeding process was insanely uncomfortable and I hated it, but it was necessary to save my life. Recovery isn t always sunshine and rainbows, and it s up to us to choose recovery. I relapsed after I got home, because I put a thought into my head during treatment that I was never vocal about. Relapse starts with a thought before you even act on it. I can hardly remember most of my time in treatment as I think all of the trauma I ve gone through in life has severely affected my memory, but I do know this place saved my life, taught me valuable skills that I had to hold myself accountable for using, and I was lucky to have spent a lot of time with everyone s fav counselor Erin. She was so sweet and loved and is missed by many. I made a lot of lifelong friends here.Yes, this place has rules, and from what I recall, they were very strict (even more strict than drug and alcohol rehab) but that s necessary. I ve been in recovery for years now, and I do owe me being alive to Renfrew. It wasn t always perfect, it wasn t always fun, it wasn t always easy, but recovery doesn t come easy.

Response from the owner6 months ago
Hi Erin, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your recovery journey. Wishing you continued success!
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