The Renfrew Center First in Eating Disorders

Coconut Creek, Florida

7700 Renfrew Lane
Coconut Creek, FL 33073

About The Renfrew Center First in Eating Disorders

The Renfrew Center First in Eating Disorders Center offers residential and outpatient treatment programs that address specialty needs associated with eating disorders, including substance use. Eating disorders and substance abuse may occur together, which is called dual diagnosis.

Both symptoms serve the same function of managing distress by avoiding or changing difficult emotions. They recognized the importance of addressing both issues simultaneously to achieve the best rate of success.

Their specialized substance use programming is designed to use an evidence based, transdiagnostic approach that addresses the core underlying issues of both conditions. You have access to individual and group therapies that are designed to help motivate you and educate you about the complex connections in your disorders. You also develop the skills necessary to achieve recovery. The customized approach is based on a comprehensive assessment of your addiction, the substances you use, and the severity of the substance abuse.

The program is not centered around a 12-step model but they recognize that working the steps can help some individuals and therefore support participation in AA-based groups depending on your preference. They accept more than 400 insurance providers from throughout the country and verify your insurance coverage before you get started in treatment.

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatment

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact

(866) 265-2206

7700 Renfrew Lane
Coconut Creek, FL 33073

Call Now - Help is Available

Get Help Now - 850-706-9934

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Reviews

2.7 (64 reviews)

Google Rating

Blue Gabel

1 month ago

i felt very cared for during my stay here. i had been to other facilities and was afraid that it would be similar, but it wasn t. Coconut Creek was the best decision i made for myself. it is by no means a perfect machine but i could feel how much all of the staff loved their jobs. thank you so much.

Response from the owner1 month ago

Thank you for your thoughtful review of your time at Renfrew. We're glad to hear you felt cared for and connected with our staff. Wishing you ongoing success in your recovery journey!

Kyoko Biscuits

Seems sketchy. My loved one isn t getting half the mail we are sending her and not much phone call time. Ridiculous restrictions.

Hi, this should not be the case, please connect with your loved one s primary therapist as they can support you.

simple sun

2 months ago

This place has helped me soso much. I think it s more of having an open mind. while some staff aren t the best it isn t the worst option. treatment is hard but it helped me so much. i needed help and this gave me the help i needed. best decision of my life.

Response from the owner2 months ago

Hi, thank you for taking the time to leave us a 5-star review. We wish you continued success in your recovery journey.

isabella sforza

We're sorry to see you gave us a 1-star review. We strive to create a welcoming environment where our patient community can safely heal, and we welcome all opportunities to improve; feedback can be sent to alumni@renfrewcenter.com.

sami taylor

This was the worst experience of my life. I was told many things at admissions about how my treatment plan would go as well as meal time and none of it was true. This place is about individualized care but absolutely nothing was individual about it. They clearly had favorites as certain patients were allowed to say whatever they wanted or go where they wanted and other patients like me got in trouble for burping or laughing. Most of the staff is just college kids on an internship that have no real knowledge of how to handle any type of ED behaviors or mental health issues. If i cried because I was homesick I was told to stop crying and start eating. I cried a lot there and was always brushed off and told that I was an adult now and needed to learn to be independent. Many of them told me it s hard now but you ll thank us later . I ve never been somewhere this unprofessional and I absolutely would never recommend anybody to go here. I m shocked this place is still considering an ED facility when they never talk about food, other patients and staff would get mad if you talked about food, and they never knew what to actually say to help you. The most advice and support I got during meal times was them telling me to pick up the fork.

Hi Sami We recognize that residential treatment can be a challenging and emotional experience, and our goal is to foster an environment where patients feel safe and supported in their healing journey. While we do have pre-doctoral interns on staff, the majority of our team consists of diverse, highly trained clinicians who specialize in treating eating disorders. We carefully hire staff for their expertise, professionalism and dedication to helping our patients make the journey back to health. We are surprised by this account as it does not sound typical of our staff and will look into it further. We are always striving to create a welcoming environment where our patient community can heal safely, and we appreciate any feedback. Please feel free to share your thoughts with us at alumni@renfrewcenter.com.

Emily Morris

I have waited months to write a review because I do feel very conflicted about my experience here. On one hand I do feel like Renfrew helped me eat again on the other hand there was a lot of negligance that really hurt me and my fellow patients recovery. For example Ive seen staff members such as Caroline shame patients, call minors hideous names, try to force people to eat alone, physically grab items out of patients hands, make comments on patients bodies, laugh at patients having panic attacks, etc. On the otherhand Ive seen amazing staff members such as Kat, Terry Tiffany and Kayla go out of their way to welcome and empathize with patients. I do feel as though the kitchen staff has also done a great job and is also super hardworking, nursing too. However, as great as some of the nurses are others would openly mock other patients behind their back, accidentally take people off blind weights, make unhelpful comments such as "Your cured" or "Lets see how much weight youve gained" or even discussing their own weight gain since being hired here. The staff seemed very uncompassionate when it came to bathroom breaks during groups I understand it can be disruptive but we shouldnt be shamed for being human. On the topic of shaming the staff loves to encourage patients to "call other patients in" aka set up a formal time to publically bully the patients who are struggling the most. Overall, I am so torn on my experience here because some staff members provided me with life chaning love and support while others provided us with shame and trauma. And any time we tried to address our concerns we would get in trouble for "staff-bashing". Overall, I do feel like renfrew helped me and changed my life for the better but they do have major issues regarding their treatment of patients that need to be seriously addressed. Thank you to the staff members who provided us with love and support and to the other staff members mentioned please for future patients do better.

Hi Emily, Thank you for choosing Renfrew and allowing us to play a role in your recovery. We are thrilled to have helped change your life for the better! At the same time, we re surprised and saddened to read some of these accusations. We carefully hire staff for their expertise, professionalism, and dedication in helping our patients on their journey back to health. The love and support you felt from members of the Clinical, Nursing, and Food Service Teams is expected from all team members, and we will strive to do better. We wish you continued good health and happiness.

Rosa Negra

3 months ago

I haven't actually been to your facility and will probably delete this later, but I'm interested to know if since 2006 have you received any frequent questions or comments about the documentary "Thin"? I myself was left with my doubts as a result of it and I see that many people before being admitted to Renfrew had also seen that documentary before!

Response from the owner3 months ago

Hi Rosa, Thanks for reaching out. Choosing to seek treatment is a courageous decision. We participated in the documentary Thin with the aim of creating a greater awareness about eating disorders and helping the public better understand this complex and often misunderstood disease. However, while the film has its merits, it does not fully and accurately portray the scope of Renfrew s treatment processes. At Renfrew, we know that recovery is possible and does happen, as it has for many of the 100,000 patients we have treated over the past 35 years. If you have questions about the documentary or would like to discuss your treatment options further, please feel free to contact us at 1-800-RENFREW or email us at info@renfrewcenter.com.

Idelle Feltman

This will be our second time with Renfrew specifically with Sara O Boyle. Our daughter struggled when she was home several months ago but reaching out to Sara there was no hesitation Kylee came back. Kylee regain her support began working harder and now she will be leaving. This time around not only is Kylee ready but our family has got to be stronger . We can't thank you enough Sara, you are an amazing therapist but an even better human. Your guidance will be embedded in our brain and like Kelly says "Food is Fuel"". We will think of you everyday and please thank everyone who was involved with Kylees treatment. We are so blessed to have you in our livesIdelle FeltmanKelly Wright

Hi Idelle, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your daughter's recovery journey. Wishing you and your family continued success!

Erin Radisi

4 months ago

I went to Renfrew for two months back in 2012. The re-feeding process was insanely uncomfortable and I hated it, but it was necessary to save my life. Recovery isn t always sunshine and rainbows, and it s up to us to choose recovery. I relapsed after I got home, because I put a thought into my head during treatment that I was never vocal about. Relapse starts with a thought before you even act on it. I can hardly remember most of my time in treatment as I think all of the trauma I ve gone through in life has severely affected my memory, but I do know this place saved my life, taught me valuable skills that I had to hold myself accountable for using, and I was lucky to have spent a lot of time with everyone s fav counselor Erin. She was so sweet and loved and is missed by many. I made a lot of lifelong friends here.Yes, this place has rules, and from what I recall, they were very strict (even more strict than drug and alcohol rehab) but that s necessary. I ve been in recovery for years now, and I do owe me being alive to Renfrew. It wasn t always perfect, it wasn t always fun, it wasn t always easy, but recovery doesn t come easy.

Hi Erin, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your recovery journey. Wishing you continued success!

Madeline Weislogel

7 months ago

honestly the worst facility of its type. I have been wanting to write a review but have been wanting to draft a thorough coherent one. I went to renfrew for residential treatment in December of 2023, as an adult, traveling all the way from the PNW to the Florida location for treatment. I have CELIAC disease and had issues with the previous treatment center I had been in cross contaminating my food and making me VERY VERY SICK. I was guaranteed repeatedly by the intake coordinator that their staff was very knowledgeable about celiac disease and I would be in safe hands, this is especially important because I have other chronic health issues that can be triggered by my celiac. I was put in unsafe situations by other patients (and not prevented or solved by staff), I was yelled at by nursing (triggering my extreme PTSD), my medication instructions were ignored by staffing (was supposed to have my hrt taken every time a medication was administered and it was done ONCE in the week I was there, I take it 3x daily!), the office staff refused to give me messages from calls my outside therapist had made trying to get a hold of me (EIGHT CALLS),she had my client code and no reason to block her calls. I was cross contaminated and plated gluten and finally on my last day THEY SERVED ME REGULAR PIZZA that I did not clock until I had swallowed three whole bites (more gluten than I have collectively consumed in years) I was violently vomiting all the way to the airport and flight home. During this horror week I had multiple meetings with my treatment team to discuss the issues that I was having, I expressed concern that I had been very sick unable to keep food down because of being cross contaminated and they acted as though that wasn t possible, despite my weight dropping every day I was there. They continued to brush off the allergen protocol complaints until I finally decided enough was enough. I felt so unsafe with other patients openly showing off self harm wounds and being cornered by another patient with a lighter trying to harm herself in front of me!!! They did more damage to my recovery in a week here than I could have imagined possible. They knew they were in the wrong and let me do the step down process instead of leaving against treatment advice which I was grateful for as I was so traumatized I couldn t imagine going into another residential facility. I am so disappointed because I had read so many reviews and felt I vetted what facility I was going to go to but renfrew Florida is all smoke in mirrors, most of the women I was there with had been there multiple times (something isn t working) do better renfrew !!!

Response from the owner7 months ago

Hi Madeline, we understand residential treatment can be a challenging, emotional time with many ups and downs. Your experience with us does sound atypical and we re sorry for that. Our top priorities have always been, and continue to be, to provide the highest quality of care and keep our patients safe. We work with each individual, making accommodations for those with medical conditions like celiac disease, allowing them to be a part of the checks and balances system and to review food labels for added reassurance. We welcome constructive feedback be sent to alumni@renfrewcenter.com. We wish you all the very best.

Corinne McDonnell

8 months ago

I went to Renfrew 12 years ago for about six months. Here I was able to learn about nutrition and create a diet that I could actually follow so I could eat without overwhelming guilt. I learned so much about numerous forms of eating disorders. Our schedule for the day consisted of groups that were catered to our individual needs. The majority of the groups were extremely beneficial. My relationship with my therapist was very rewarding and felt genuine. After discharge my therapist heard that I was struggling with behavioral issues and checked in with my family. The rules for the facility were clear and strictly enforced, which for me, was needed. If there weren t repercussions I would have never followed any of the rules. Our meals were monitored to ensure there were no triggering conversations, we had rules to prevent practicing in food rituals, our weight was monitored regularly and any weight loss resulted in additional boosts or movement restriction if you were caught abusing the stairs etc. With that being said, the patients in the outpatient program were able to bring in certain items and interact with the residential patients, which did cause a few of us to be exposed to certain things-for example, I got my first stick and poke tattoo here. I feel like the adults and minors should have been better separated but I personally did not have any issues with the adults. Overall I would recommend this place to anyone truly struggling with any form of an eating disorder.

Response from the owner8 months ago

Hi Corinne, thank you for taking the time to leave us a positive review and for allowing The Renfrew Center to be a part of your recovery journey. We wish you continued success!

Rosalind Posada Gillis

This treatment facility is behind about 10-15 years. They try their best with shame based punitive treatments which now research clearly shows does not work. It only works temporarily. Any eating disorder is rooted in trauma and shame. They have a disease that needs to be met with compassion and understanding above all else. Structure is effective of course but not with shame in where these girls are being punished for acting out. It runs much more like a prison and they know that their model relies on repeat offenders. Are they trying? Yes. Do they care? Im sure they do however, heir model is antiquated and outdated. They also need to hire specialist who have first hand personal knowledge of such a complicated multi layered disease.Hire those who are in recovery, who are relatable. Your staff is anything but relatable. Most are well educated however without understanding the disease and their patients on a more personal level, they will never truly understand the people they wish to help. Look up: New Method Wellness treatment center. This is the model they need to follow but Im sure that will take a major overhaul to fix a very broken system they are running with.

Have you actually been a patient at The Renfrew Center? If so, you would know that Renfrew s evidence-based, transdiagnostic treatment model focuses on building emotional awareness, flexibility and tolerance through coordinated groups as well as individual and family therapies. By combining these different treatment elements, The Renfrew Center Unified Treatment Model� aims to provide holistic care that addresses the physical, emotional, and relational aspects of eating disorders, promoting a more comprehensive and effective path to recovery. Our staff is comprised of diverse and highly trained clinicians specialized in treating eating disorders. We take our role in our patients' recovery journeys very seriously and treat everyone who walks through our doors with the utmost care and respect. Since 1985, we have helped more than 100,000 individuals move towards recovery by providing them with the tools they need to succeed in recovery and in life. Please don t use this platform to advertise your company, it is not ethical.

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