The Providence Center

528 North Main Street
Providence, RI 02904

About The Providence Center

The Providence Center is a mental health and substance abuse rehabilitation facility in Providence, Rhode Island. They have over 60 programs designed to meet the growing and ever changing needs of the communities they serve. They work with clients of all ages. The Providence Center combines primary care with behavioral health services to promote physical and mental wellness in clients. Services focus on helping clients identify and emphasize their strengths to promote their recovery. Services offered include:

Inpatient care is designed for clients with severe symptoms that warrant 24 hour supervision from staff. Clients receive individualized care based on their needs. Treatment includes therapy (individual and group), stabilization, and education groups. Other residential options include group living homes and sober living homes.

Outpatient care gives clients with mild symptoms or who have completed a higher level of care access to psychiatric and therapeutic services. Unlike inpatient care, clients in the outpatient program live at home and visit the facility on a recurring schedule. Outpatient program includes therapy in individual, group, and/or family settings.

The Providence Center accepts Blue Cross Blue Shield RI, Neighborhood Health Plan of RI, CIGNA, Aetna, Magellan, and Value Options insurance. They also accept MHN/TriCare, Medicare, Medicaid, Tufts, and United Healthcare. Clients should confirm their coverage with their plan because in network and out of network benefits vary between plans.

Latest Reviews

Christine O'Very
3 months ago on Google
1
Lady Taj
5 months ago on Google
1
Some people are very nice and others not so much I was here for my own care and every time I call I get attitude or someone cussing in Spanish and just hung up on my team surrounding me was nice but they are hard to contact and honestly don t feel like they re available when I need I them also appointments take like 2 3 weeks to plan so it s not very helpful or friendly to people with mental disabilities
Nick Ferrio
7 months ago on Google
1
Reception could use an attitude adjustment. I am not even a patient here. I kept receiving text messages that one of their doctors was trying to verify my prescription. I was nice enough to call back and let them know they were contacting the wrong person and number. The receptionist couldn't have possibly been anymore snide and dismissive. She literally laughed me off the phone. Sorry for trying to make sure you have the proper contact info for your patients? I feel even less guilty about this 1 star rating seeing as how that is the patients' most common rating too.

Location

Accepted Insurance

The Providence Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Recovery is possible when people are connected to supports after treatment—services that remove barriers that clients may face in achieving mental and physical wellness. These include peer recovery coaches who help people new to recovery navigate treatment, and wraparound services that provide assistance with finding safe and affordable housing, arranging consistent primary medical care or securing meaningful employment.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During drug rehab in Rhode Island, you'll participate in a variety of therapeutic interventions designed to help you break free from addiction. Common methods include cognitive behavioral therapy, music and art therapy, 12-step support, and nutrition/exercise.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 310737

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Rhode Island

Contact Information

Phone icon (401) 276-4020
Building icon

528 North Main Street
Providence, RI 02904

Edited by:
Quentin Blount

Reviews of The Providence Center

2.16/5 (42 reviews)
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Reviews

1.5

some staff are friendly, others are not. upon discharge management doesnt seem to care where you go , whether it be a sober house or shelter and back on the streets. they told me to get a second court order and 5 days into it bring up month old infractions that werent even ... Read More

Reviewed on 9/5/2019
5

In my life, I thought that I wouldn't find a place like this where the staff was friendly and treated them effectively! Five Stars!!

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (40 reviews)
Melo
1 month ago
1

Li Marieb
1 month ago
1

Worst place to go for mental health services.

Christine O'Very
3 months ago
1

Lady Taj
5 months ago
1

Some people are very nice and others not so much I was here for my own care and every time I call I get attitude or someone cussing in Spanish and just hung up on my team surrounding me was nice but they are hard to contact and honestly don t feel like they re available when I need I them also appointments take like 2 3 weeks to plan so it s not very helpful or friendly to people with mental disabilities

Nick Ferrio
6 months ago
1

Reception could use an attitude adjustment. I am not even a patient here. I kept receiving text messages that one of their doctors was trying to verify my prescription. I was nice enough to call back and let them know they were contacting the wrong person and number. The receptionist couldn't have possibly been anymore snide and dismissive. She literally laughed me off the phone. Sorry for trying to make sure you have the proper contact info for your patients? I feel even less guilty about this 1 star rating seeing as how that is the patients' most common rating too.

Kira Bennett
7 months ago
1

The quality of care here is seriously lacking! I take my mother here for therapy as well as her medicine appts. There is ALWAYS an issue after the appt with the medicine doctor when she heads over to the receptionist to make an appt for 3 months out as the Medicine Dr. Requests. Time and time again the same uncaring receptionist tells my mother that the med doctor s schedule is only opened up 2 months out, so receptionist tells mom they will call her with an appt or leave her a VM. She s told by the receptionist if she doesn t hear back she needs to call in and make an appt the next month once the med doctor s schedule will open up. Are these receptionists aware that they are dealing with patients who have real mental illness? My mother cannot work a voicemail. She forgets easily. She was taken by ambulance and hospitalized due to a mixup with her medicine appt not too long ago and it severely traumatized her. The Pharmacy would not refill her prescription due to receptionists dropping the ball on booking her next medicine appointment where she would receive her next medicine prescription. Not to mention when she gets to the Providence Center for her medicine appointment every 3 months, they sit her in a room with a computer screen and she speaks to the medicine doctor virtually. The Medicine doctor needs to make sure their schedule is opened up far enough so that a patient s next medicine appt can be booked the same day to avoid mixups, confusion and further traumatic stress. These patients need help. My mom really needs help. Please do better!

Jay
11 months ago
1

Absolutely the worst experience here! Some of them are wonderful and very accommodating but honestly it's very 50/50 on the quality of care you will recieve. If you are just looking for therapy services I highly recommend going elsewhere. You will never get an appointment.

Shawn Smith
1 year ago
1

They never answer any phone calls and they dont give u your meds never they make my life worst

Cory Rider
1 year ago
1

Staff are extremely rude and extremely unprofessional. Would not recommend to anyone.

Colleen Coleman
1 year ago
1

Every month I go a couple of days without meds because they refuse to call them in on time.

Onri Lima
1 year ago
5

Jose Rodriguez
2 years ago
1

To whom it may need: Please cancel - reschedule appointment for 1:30 PM October 28 2022 Transportation canceled trip through no fault of my own

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