Kandela Recovery Center

My husband and I flew our 21 year old son from Milwaukee to Florida for treatment!I am deeply thankful for the outstanding care and support our son received at Kandela Recovery Center. The ENTIRE team has a heart for what they do. They truly made a significant impact on my son's mental health recovery.Colin, our therapist, has been absolutely incredible. His extensive knowledge, empathetic approach, active listening, and personalized interventions were crucial to our son s progress. Despite our son s resistance, Colin s dedication, persistence, and genuine concern for D s well-being were always evident. We are also grateful for the valuable resources provided after discharge.Olivia, the Executive Director, has shown remarkable leadership and genuine concern for the D. Her commitment to maintaining a high standard of care is evident in every aspect of the facility. Olivia s proactive approach and open communication fostered a supportive environment for both D and mom and dad.Allegra, the Facility Manager, has been outstanding, she made me cry happy tears. Her attention to detail and responsiveness to any concerns alleviated stress for myself and my hubby. Allegra s dedication to the well-being of our son is truly commendable.Margot, who has been responsible for follow-up care, has provided impeccable support. Her consistent check-ins and follow-up calls have been crucial in our son's ongoing recovery. Margo s concern for his well-being has been incredibly helpful.The level of care at Kandela is truly exceptional. The intervention calls and the team s concern for our son s well-being have been deeply reassuring. The resources provided after discharge have been invaluable in maintaining our son's progress and ensuring a smooth transition.I highly recommend Kandela to anyone seeking compassionate and comprehensive mental health care. The dedication and professionalism of Colin, Olivia, Allegra, and Margot have made a profound difference in my family's life, and we are forever grateful for their support.If you are seeking change and healing, you need to put in the work! Even though our son showed continued resistance, he mentioned that the staff were nice, the facility was pleasant, and the food was impeccable...his words the bomb!

hello, my name is Erik.this is very important, please read.i attended this facility last summer, and i normally try to refrain from negativity, but i have not been able to open up about this and has been an ongoing struggle for me mentally.this facility is NOT anything like what they tell you it s like. hallways like a prison, barley any windows. it s scary, unsafe, and dangerous. they think it s a smart idea to combine mental health patients with drug withdrawal patients. during my time there, i had signed my whole life away essentially, was uncomfortably and inappropriately strip searched, and etc. but there was one paper i signed saying that they cannot legally hold me against my will. in which they DID. it only took a few days for things to get out of hand, than i realized it was unsafe. before i came here i was promised extensive treatment and therapy . i never even knew who my therapist was there, and all they do is give you random medications to pop.they go around with tablets every FIFTEEN MINUTES to stalk you and check in your apparently military grade beacon that s actually bad, and poorly connected with the tables and can t even connect through a wall. they wake you up in the middle of the night, and even enter your BEDROOM to get the check-in on the tablet.there was so much violence and medical emergencies that the staff did not care AT ALL about. i watched a young adult male experience an awful alcohol withdrawal seizure, and they sent him to the ER, but was back within an HOUR only, clearly still ill, and confused, and angry. it was awful to believe. also, i was also nearly attacked by two violent withdrawing men as well on the same night, and had a nurse demanded me to hide in the medicine room and lock me in for minutes and wait for it to be over instead of handling the violent men.around one week in, i had a medical emergency myself and was being denied. i was told i was lying to escape and was just having an anxiety attack . and was told in a nasty manner to go to bed . what actually was happening? my LUNG COLLAPSED. i fought for nearly 45 MINUTES to get an ambulance called. i went to the hospital for over a week. even after two surgeries and 10 days in the hospital, they relentlessly called me over and over asking when i d be back. it was disgusting, and so ridiculous.they just want your money. thousands of dollars out of your pocket. they take advantage of your illness. so please DO NOT attend Kandela. it is UNSAFE and will give you trauma. go get ACTUAL treatment. with ACTUAL professionals. who ACTUALLY care.i m glad i was finally able to open up about my experience here.thank you,Erik.

Going to Kandela literally saved my life. The staff there are very welcoming. They do care about you. I would like to shout out some of the staff Stanley, Alexis, Toli(I believe that how you spell it lol) Melissa, Lou, Zoe and Antonia. They really helped me through my process. I could not have done it without their guidance.My therapist Cynthia really told me like it is no sugar coating. I needed that. If you do not put the effort into your recovery there the experience will suck. Not having your phone did really suck the first week, but after that it was literally nothing kind of liberating. The work I put into myself in those 4 weeks has been incredible. I really feel like a new person. If you need help please go here. You will not regret it.