The Bergand Group

1300 York Rd Suite C300
Lutherville Timonium, MD 21093

The Bergand Group MD 21093

About The Bergand Group

The Bergand Group, located in Lutherville Timonium, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Emily Sisk
4 months ago on Google
1
I would give a zero if offered. I went in for an assessment, to which I did not feel that was the place for me. At the assessment I gave the receptionist my insurance card and was told their was NO COPAY. Next thing I know they billed me $214. I was told it was a valid charge because of the mountain of paperwork I signed. They took NO RESPONSIBILITY for misinforming me about the fee they would charge. STAY AWAY!!!!! THEY JUST WANT YOUR MONEY!!! AND HAVE NO EMPATHY OR UNDERSTANDING FOR SOMEONE WHO CANNOT PAY $214 FOR AN HOUR "ASSESMENT". They would not negotiate a lower price and even referred me to a different facility so they were 100% aware I was not coming back. I repeat STAY AWAY FROM THESE GREEDY PEOPLE!!! THEY PASS THE BUCK.
Beth
5 months ago on Google
5
Joshua Grosscup
6 months ago on Google
1
Before I start, Melissa, you were great. You genuinely care! Keep doing you!Okay .So earlier today I was pretty upset after I relapsed right after being discharged from Bergand. I posted screen shots from staff and a lengthy explanation of how I was treated. Instead, I decided to just leave this here. After half a decade with them, I figured I d sit on all of my info and really think about things since my emotions are a little clouded, still, I would really reconsider other alternatives before you send a loved one here. Shortened version, I was discharged for non-complacency, even though I was complacent for the first 3 years (those were the years they weren t understaffed) . This time around a lot changed my doctor not only rescheduled appointments last minute, but straight up missed an appointment. I was accused of missing that one until I asked my counselor to check herself. When she found out she was wrong instead of admitting she messed up, she continued the blame game and accused me using cause my levels had yet to fully dissipate. The day my doctor no showed me was a med refill. And my assigned counselor didn t even respond when I asked to meet when I had concerns. Instead I got radio silence from them until a valid excuse was found to get rid of me.. and I believe it was because I called them on their neglect. From dropping the ball delivering a pre-authorization form to my insurance company (documented incomplete totaling 5 times) to accusing me of using when I was sober which I WAS for almost 3 months until yesterday :( I guess right now all I have to say is if you or a loved one is struggling, please seek help, just maybe don t do it here

Location

Accepted Insurance

The Bergand Group works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact Information

Phone icon (410) 202-0419
Building icon

1300 York Rd Suite C300
Lutherville Timonium, MD 21093

Reviews of The Bergand Group

3.9/5 (33 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (33 reviews)
Emily Sisk
4 months ago
1

I would give a zero if offered. I went in for an assessment, to which I did not feel that was the place for me. At the assessment I gave the receptionist my insurance card and was told their was NO COPAY. Next thing I know they billed me $214. I was told it was a valid charge because of the mountain of paperwork I signed. They took NO RESPONSIBILITY for misinforming me about the fee they would charge. STAY AWAY!!!!! THEY JUST WANT YOUR MONEY!!! AND HAVE NO EMPATHY OR UNDERSTANDING FOR SOMEONE WHO CANNOT PAY $214 FOR AN HOUR "ASSESMENT". They would not negotiate a lower price and even referred me to a different facility so they were 100% aware I was not coming back. I repeat STAY AWAY FROM THESE GREEDY PEOPLE!!! THEY PASS THE BUCK.

Beth
5 months ago
5

Joshua Grosscup
6 months ago
1

Before I start, Melissa, you were great. You genuinely care! Keep doing you!Okay .So earlier today I was pretty upset after I relapsed right after being discharged from Bergand. I posted screen shots from staff and a lengthy explanation of how I was treated. Instead, I decided to just leave this here. After half a decade with them, I figured I d sit on all of my info and really think about things since my emotions are a little clouded, still, I would really reconsider other alternatives before you send a loved one here. Shortened version, I was discharged for non-complacency, even though I was complacent for the first 3 years (those were the years they weren t understaffed) . This time around a lot changed my doctor not only rescheduled appointments last minute, but straight up missed an appointment. I was accused of missing that one until I asked my counselor to check herself. When she found out she was wrong instead of admitting she messed up, she continued the blame game and accused me using cause my levels had yet to fully dissipate. The day my doctor no showed me was a med refill. And my assigned counselor didn t even respond when I asked to meet when I had concerns. Instead I got radio silence from them until a valid excuse was found to get rid of me.. and I believe it was because I called them on their neglect. From dropping the ball delivering a pre-authorization form to my insurance company (documented incomplete totaling 5 times) to accusing me of using when I was sober which I WAS for almost 3 months until yesterday :( I guess right now all I have to say is if you or a loved one is struggling, please seek help, just maybe don t do it here

Kate Bowling
6 months ago
5

My experience at the Bergan Group in Fallston was truly the turning point in my recovery. From the kindness and understanding of the staff, to the practical tools taught during sessions on how to navigate the day-to-day ups/downs in life, were incredibly helpful to me. It was here that I was able to finally learn to live in this world with more positivity, strength, and self-confidence than I had before. All without alcohol-- something that seemed nearly impossible not so long ago. I highly recommend The Bergand Group in Fallston for anyone who has a desire to change for the better, no matter where you are along your road of recovery. Rest assured there is no judgement here. You don't have to struggle alone any longer. Join The Bergand group family and you will see.

Octavia Young
6 months ago
1

I stopped going to their IOP program because the people in group were all still using and drugging. The psychiatrist discharged me because HE cited my mental health was "not a priority." I guess he assumed my mental health was never a priority because almost every visit, he would comment on my weight, unprovoked.I was never a big fan of the doctor, and when I brought my concerns to the addiction counselors, I was met with, "Oh, he has a weird bedside manner."

Karyn
7 months ago
5

Wonderful office staff, and the clinicians are very knowledgeable.

Scott Sanzone
8 months ago
5

The quality of care is tremendous. The staff is very professional and understanding. They really help their patients with all of their problems. They offer many services and are great one stop operation for all of your needs. The counselors are caring and they have a unique ability to understand each patient individually.

Mark Kostelnik
8 months ago
5

Bergand group has helped a great deal. Has been a great transition since treatment. Currently continuing in OP and look forward to group every week. Staff is flexible with working with your schedule and understanding of all circumstances. All around strongly recommended

Justin Carswell
8 months ago
5

I came to The Bergand Group after leaving my inpatient, and being here has been a great experience. I went through the IOP program and have continued with the OP program for almost the past year. I love the way the groups are run and how nice everyone here is, both employees and other patients.

Twin Fen
8 months ago
5

The greatest place to come for help . The staff was so amazing and they really took care of me .

Karen Schneider
8 months ago
5

Results speak the truth!! We have our loved one back. Hands down, Bergen is effective, professional, knowledgeable in addiction recovery.

Matt Rich
8 months ago
4

Great staff! Many options on different approaches and personalities to suit any need. Deeper than just sobriety, focuses on complete recovery of self. Helps to find the problems and not just get rid of the old solution.

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