Syntero – Mill Run

3645 Ridge Mill Dr
#7752
Hilliard, OH 43026

Syntero - Mill Run OH 43026

About Syntero – Mill Run

Syntero - Mill Run provides compassionate, expert therapeutic counseling, home-based and community-based services for people of all ages. Syntero - Mill Run is located in Hilliard, Ohio.

Syntero has licensed professionals who specialize in the treatment of individuals who have experienced grief, loss, or trauma. Among the groups offered there is the At a Loss Support Group and the Widow and Widower Support. Besides this Syntero provides the Dublin Methodist Hospital On-Call team that offers 24/7 psychiatric crisis assessments. The Community Crisis Response Team is comprised of licensed professionals trained in Critical Incident Stress Management.

Latest Reviews

Thalia
1 year ago on Google
1
how they managed to lose my DNA more than once for testing? i don t know. but now im unhinged and unmedicated. thanks syntero, for continuously making a terrible name for yourselves. please shut down or do better. pathetic.
Nancy Jo Curry
3 years ago on Google
1
Dr. Katherine Miller likes to play God with your mental health medication. This will be the second time she just put my refills on her who cares list! To let someone go days without their much needed medication is just cruel
Response from the owner2 years ago
Hello, Nancy Jo. We care about the experiences of all of our clients past and present. If you are interested in discussing the services you received, please feel free to contact our office at 614-889-5722 so we can connect you with someone who can speak with you directly.
Trevin Totman
3 years ago on Google
1
Never have I had to deal with a more incompetent group of nurses and therapists. They would completely forget to send refills for my medications every single month forcing me to go days without being properly medicated. Syntero is an embarrassment. Do not go here if you want quality mental health care. I m gonna give Syntero a NOT GOOD out of 10
Response from the owner2 years ago
Hello. We take these matters very seriously. Due to confidentiality, we are not able to discuss specifics about any client s treatment. Please contact our office at 614-889-5722 and our front office staff would be happy to connect you with the supervisor of the psychiatry department to address your concern directly.

Location

Accepted Insurance

Syntero – Mill Run works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
heart-hands iconIntervention Services
Intervention services help family members prepare for a drug intervention in Ohio. During an intervention, family members typically read letters they have prepared that explain how the individual's substance abuse has affected their lives and relationships. Each family member also explains what they will do if the individual does not agree to get treatment. An intervention specialist offers support to guide this discussion and makes appropriate treatment recommendations.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • spa2 iconYoga Studio

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (614) 457-7876
Building icon

3645 Ridge Mill Dr
#7752
Hilliard, OH 43026

Reviews of Syntero – Mill Run

3/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Thalia
1 year ago
1

how they managed to lose my DNA more than once for testing? i don t know. but now im unhinged and unmedicated. thanks syntero, for continuously making a terrible name for yourselves. please shut down or do better. pathetic.

Nancy Jo Curry
3 years ago
1

Dr. Katherine Miller likes to play God with your mental health medication. This will be the second time she just put my refills on her who cares list! To let someone go days without their much needed medication is just cruel

Response from the owner3 years ago
Hello, Nancy Jo. We care about the experiences of all of our clients past and present. If you are interested in discussing the services you received, please feel free to contact our office at 614-889-5722 so we can connect you with someone who can speak with you directly.
Trevin Totman
3 years ago
1

Never have I had to deal with a more incompetent group of nurses and therapists. They would completely forget to send refills for my medications every single month forcing me to go days without being properly medicated. Syntero is an embarrassment. Do not go here if you want quality mental health care. I m gonna give Syntero a NOT GOOD out of 10

Response from the owner3 years ago
Hello. We take these matters very seriously. Due to confidentiality, we are not able to discuss specifics about any client s treatment. Please contact our office at 614-889-5722 and our front office staff would be happy to connect you with the supervisor of the psychiatry department to address your concern directly.
Madelaine Smith
4 years ago
1

This place no called no showed on multiple occasions, took days to fill prescriptions that shouldn't have a break between doses, and failed to consistently schedule. They discharged my boyfriend for not scheduling therapy, but his therapist didn't show up to a couple appointments and the office never attempted to schedule. It's unethical. They lack competence for their jobs. Due to wait times, he now isn't going to receive care and is having to withdrawal with no psychiatric help or therapy with a history that includes hospitalization.

Response from the owner3 years ago
Hello, Madelaine. We take these matters very seriously, as our value of integrity is ingrained throughout every aspect of our services and operations. Syntero is committed providing compassionate, professional, counseling and community-based services and meeting the changing needs of our clients. Due to confidentiality, we are not able to discuss specifics about any client s treatment publicly, but please feel free to contact our office at 614-889-5722 so we can connect you with someone who can speak with you directly.
Hailey Stclair
4 years ago
4

S C
5 years ago
2

The receptionist is extremely rude. I've had an interaction with her a couple of times and she has been very short and condescending on every occasion. The therapists are okay, but don't seem well equipped to handle anything more than basic depression and anxiety. They seem overworked and have extremely limited availability. I missed an appointment and was never called to follow up or reschedule. As a result, I have began seeking care elsewhere. They are very affordable, but you seem to get what you pay for. I wouldn't recommend them at all.

Reed Robinson
5 years ago
4

Very good experience with therapist. But, boy... how old is that furniture and how much longer it can last is anybody s best guess... consider the waiting are standing room only, folks. Wow.

Heather Joy
5 years ago
5

I LOVE THIS PLACE. VERY GOOD STAFF. HELPFUL POLITENESS REALLY MAKING A HUGE DIFFERENCE IN MY MENTAL HEALTH ISSUES.

J.R. O'Bryant
5 years ago
5

Ricardo Soto
6 years ago
5

Gabriel Hopson
6 years ago
1

I have been waiting for 2 months to be seen. They seem to cancel on me day of meeting. Then reschedule two weeks out. They really have drop the ball

Response from the owner6 years ago
We are very sorry to hear about your experience, and would like to talk directly with you to resolve any issue. Syntero offers compassionate, caring support to all in need of care. We believe every person must be treated with dignity and respect. Please contact us directly at info@syntero.org so we can work to a resolution that demonstrates to you the level of our service to every person in our community.
Ronald Tony Little
6 years ago
4

Great help

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