Suburban Hospital - Behavioral Health Services Bethesda, MD

About Suburban Hospital – Behavioral Health Services

Suburban Hospital - Behavioral Health Services, located in Bethesda, Maryland, provides drug rehab services for young adults and adults. They offer inpatient treatment, a partial hospitalization program, an intensive outpatient program, outpatient treatment, and aftercare programs. Services are available in multiple languages.

The inpatient program features 16 beds for clients requiring stabilization. A case management team provides 24/7 supervision and introduces a customized treatment plan for the clients’ recovery.

Partial hospitalization is a highly structured program that meets five days a week for over six hours each day. Psychodynamic therapy, peer support, and medication management are provided. Lunch is included.

The intensive outpatient program meets three days a week for over six hours each day. This program is for those who are able to successfully receive treatment while meeting regularly, yet with enough flexibility to continue to engage in personal and professional responsibilities. Services can include education workshops, relapse prevention, and life skills development.

The outpatient program meets as an aftercare program where continued care is provided through groups and individual therapy.

Suburban Hospital offers care and support for all alumni. Referrals may be made to other centers or outside facilities.

Suburban Hospital is accredited by The Joint Commission.

They offer self pay and financing options. The center accepts Medicare (but not Medicare Advantage) and is in network with most major insurance carriers. Please verify your coverage and out of network benefits.

Latest Reviews

Lokum Candy

2 weeks ago on Google

It s actually been a few months since my visit in August and I had complained to the hospital already but I wanted to share this review publicly so other people know what they might be in for.I had come in to the ER for dehydration and pneumonia. My initial visit was fine, everyone was kind. They did leave me in a cold room for a while and I was battling shortness of breath and a resting heart rate that was constantly over 110 so I was not really in shape to get up for help, but honestly that wasn t the worst thing.The worst thing was that although I was so out of breath and even though I was diagnosed with pneumonia, they focused more on strep that I wasn t even exhibiting symptoms for. Other than antibiotics, I didn t receive anything for the pneumonia even though I described how I couldn t even lie down without losing my breath.So I called the hospital to try to get in touch with my doctor since I didn t have any form on contact on my release papers. I wanted to ask if I could be prescribed something for my near inability to breathe.I was transferred to PAs until I got this rude woman who cut me off and told me Prescriptions can t help you with everything. And Come back if you feel so bad. I never got to speak to the doctor because she just wanted me off the phone and I ended up crying and apologizing.I wish I remembered her name but she was awful, condescending while maintaining a pleasant tone. If she is trying to work with patients she should seriously just be barred because I m a student nurse and people like that have no business AT ALL dealing with people s health and lives. Awful. It s people like her who contribute to negative views of healthcare and put people off from coming in even for the most serious conditions.Again, I already took this up with the hospital although I ll probably never hear back. And honestly, because I ll never hear back, I want to let the public know.

Nelly Okeke Studio

3 weeks ago on Google

Response from the owner3 weeks ago

Hi - thank you for sharing your feedback with us.

Taylor Crims

3 weeks ago on Google

I got taken here for severe pain near my back that was so bad I couldn't walk, talk, or breathe (1000x worse than any surgery or fracture I've had). While waiting for the doctor, I was given a bed pan and relieved myself. The pain was suddenly bearable enough where I could sit up and even speak short sentences (HINT HINT HINT!!!!!). The doctor then came in, talked to me for 30 seconds,l and left. I was given ibuprofen pills, a prescription for ibuprofen, and told I was being sent home. I was very confused at the lack of care but was still in way too much pain to argueWithin less than an hour of returning home, the pain returned full force. I then started vomiting, so was rushed to a different hospital. At the other ER, they immediately injected me with pain medicine (REAL pain meds that helped and kicked in immediately, not ibuprofen pills) and then ordered a litany of tests. The urine test showed I had a severe urinary tract infection. Then the scans showed a blocked ureter due to a large kidney stone that got stuck (so pressure was building up in my kidney). Within hours I was taken for surgery to remove the stone and have a stent placed.So I just always asked myself: Why didn't Suburban Hospital treat my 10/10 pain accordingly? Order a scan? Analyze my urine? Recognize the textbook symptoms of kidney stones (severe back pain on 1 side that decreases after urination)?

Gallery

Suburban Hospital - Behavioral Health Services MD 20814

The facilities at Suburban Hospital - Behavioral Health Services in Bethesda, MD 1

The facilities at Suburban Hospital - Behavioral Health Services in Bethesda, MD 2

The facilities at Suburban Hospital - Behavioral Health Services in Bethesda, MD 3

Location

Accepted Insurance

Suburban Hospital – Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Aftercare Support

Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.

12-Step

12 step programs provide accessible peer coaching for participants at all stages of their recovery journey. Meetings are peer-led, anonymous, free, and available multiple times per day in most communities. Participants also receive one-on-one mentoring by a self-selected sponsor. 12 step recovery is based on spiritual principles, which enable participants to understand their disease, accept responsibility for their choices, and relinquish control over that which is unchangeable. Religious affiliation isn't required and specialized formats are available.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Hearing Impaired Program

A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

HIV/AIDS Program

HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Maryland emphasizes your current life rather than what has happened in the past. Your therapist will help you develop methods to deal with current and future challenges so you can cope in healthy ways that don't involve substances.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

Residential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(301) 896-3100

Website

6001 Montrose
Rd, Rockville, MD 20852

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Peter Lee, PhD

Edited by:

Kerry Nenn, BSW

Reviews of Suburban Hospital – Behavioral Health Services

2.9/5 (444 reviews)

178

201

Google Reviews

2.9 (444 reviews)

2 weeks ago

3 weeks ago

Karen and Mandrake Maricheau-Sumners

Suburban is a John Hopkins Hospital that looks shiny & new. It's mostly a horrible, capitalist, leader of racially inequitable care. Especially for people like my sister, who are Black, poor & disabled. Some doctors & administration, primarily the white, female head of psychiatry, are arrogant & act like they are beyond reproach. They treated us as if we are stupid & have no right to be asking questions about her care/treatment. The nursing care varied, great to not very good. There was consistent lack of hygiene. I routinely observed nurses not changing their gloves after wiping urine & feces from the skin. I saw them attempting to put down fresh chucks, linens, & to touch the bed or my sister with the same, soiled gloves. I observed even the nurse supervisor doing this & asked her to change out her gloves! Infectious disease protocols were consistently not being followed. This kind of institutionalized carelessness & disregard for one's safety/wellness leads to a spread of sepsis! It's scary when those who are bed-ridden are subject to practices that may infect them with their own feces & they are not able to stop that from happening.Aside from this issue, communication with hospital staff was fine except for those with the case management supervisor, a few doctors & psychiatry.The psychiatry team forced orders of medications, through a G-tube, that made our loved one very disoriented, delirious, unable to speak or function! They did not gain our consent as legal guardians. We asked them several times to stop those meds & restart the medication regime that historically worked. They refused. The head of psychiatry was emotionally fragile. She was in tears, on the phone, during a treatment meeting and said that she been working overtime and had to keep everyone safe. I was shocked that she was centering her emotions during a treatment team meeting for my sister's care. I asked if we could schedule a meeting when she could regain composure. Later I was blamed for the psychiatrist's outburst because it happened when I was asking her about why she changed my sister's medications, especially without discussing with me, as legal guardian & without getting consent. After the crying spell her "power flexing" continued to harm my sister. It took away months of my sister's life that she won't ever get back and it extended her stay in the hospital 6 months longer. It was devastating and inexcusable. The psychiatrist directed & led a team that overmedicated my sister & placed her on the wrong meds for over 6 months! Doctors forced her to get food through a feeding tube against her/our wishes. Eventually we got them to change the medications and stop the forced food feedings through a tube. It was an extremely stressful time for my sister & for our family. The hospital administration later took us to court because we wouldn't permit discharge to a Medicare rated, 2- star, severely-understaffed & under-functioning nursing home. (My sister is incontinent & needs frequent changes that better staffed, better rated facilities offer.) The proposed nursing home was nearly 3 hours away from our family, her emotional support system. An apathetic judge made a decision to block us from preventing discharge to any nursing home the hospital chose as long as it was in closer proximity. The white case management supervisor discharged my sister to a local nursing home that provided horribly, inadequate care. Incidentally, the DC attorney's office, for John Hopkins, sent us legal documents & medical information of several other patients they took to court to force discharge. When Medicaid threatens to stop paying, hospitals don't care where they discharge patients to. Hospitals want to fill their beds with private insurance patients because hospitals make more money for those beds. If your loved one is a patient at Suburban/John Hopkins be prepared to fight for your loved ones especially if they are Black, poor and disabled. This hospital does not care for people, they are not in the business of caring.

Hello - this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

SW choi

Top tier medical staffs and sevice. I am happy for all services.

Thank you for sharing your feedback with us.

Liza Sitz

1 month ago

Unfortunately a shocking ER experience. I feel like everyone there has compassion fatigue which is sad to see. They didn t do an assessment, never took my temp (ended up being 101.5 when I got home), said they couldn t give me fluids because they were saving it for more severe cases (my HR was in the 130-140s by the time I got to Sibley), and they lost a sample that never ended up getting sent. They missed that I had colitis (went to Sibley and they were very kind and on it). We called back to suburban see if my specimen was sent when we got home and the nurse hung up on us and said the doctor already went home. Really big bummer as I am a nurse and I usually have understanding of being overworked and exhausted. I was just surprised by how people were responding at a hospital I hold in high regards. The front desk was very nice though.

Hi Liza Sitz, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Jimmy .Mac

Went to the ER for an allergic reaction and told this hospital I was having breathing problems. They stuck me in a closet and forgot about me for 45 minutes. When I came out of the room and told the nurse that they should have at least checked on me once and said i didn't feel safe he told me to leave. I'm sure they wont have a problem sending me a bill for plopping me in a closet after literally having to travel to a different care facility from their ER after ignoring me and telling me to leave?

Hi Jimmy .Mac, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Shelly Corks

They don't like to give patients medicine especially when you are in pain. You will go in sick and come out sick!!! I see why the ratings are very poor. You wait for hours just to be put in fast track... only to wait hours more for the doctor. Parking is paid for and a long walk to the ER. I prefer to go elsewhere for better care.

Hi Shelly Corks, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Elvin Hsu

Great team. Having translation is huge benefit.

Hi Elvin Hsu, thank you for sharing your feedback with us.

Gissel Martinez

A doctor at the hospital, the pediatric doctor, was one of the most rudest people I ever met. Heck, he caused me to have a panic attack and cry. I was having severe nausea, acute stomach pain, and major dizziness. I took this medication that is supposed to help with my nausea, and another pill to help with my anxiety. I was rushed in by the ambulance. The doctor quickly saw me for 10 minutes. After just lightly feeling my stomach, he said that I'm totally fine, and told me that I needed to leave. He said very rudely that this isn't a pediatric office, it's an Emergency room, and that I needed to leave. My mom, deeply frustrated that I didn't even get properly seen, nicely asked if I could just get my blood quickly drawn and a urine sample, and then we would leave. We had to use a translator, as my mom spoke spanish, and unfortunately my mom couldnt properly understand FULLY what the doctor was saying. Anyhow, the doctor was vehemently denying my mom's request for me to get my blood and urine tests done, and said that I needed to leave. My mom had to go to efforts to lie on my behalf, and say that I tried to overdose just so that I could get a mere urine and blood sample. The doctor was very mean, not being nice to me nor my mother. Please let this be a sign to not ever come here, as the doctor is very rude. They treat Hispanic people very badly. Also, to those reading this, always remember to treat people with respect, and kindness. It's not hard. And, to this old lady, who was my nurse: thank you so much for treating me with kindness, I sincerely appreciate your time and efforts.

Hi Gissel Martinez, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Kyle Anderson

Response from the owner1 month ago

We always strive to provide a positive experience and are sorry to hear that we did not meet your expectations. We would appreciate the opportunity to learn more and encourage you to reach out to our Patient Relations department by calling 410-955-2273.

Martin Zerfas

BIG THANK YOU to Suburban Hospital for the excellent care of a family member of mine. The staff were very communicative throughout the whole process to me and - more importantly - took very good care of the patient. My sense is now that Suburban has been taken over by John Hopkins things are very much improved.

Hi Martin Zerfas, thank you so much for sharing your experience with us.

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Suburban Hospital – Behavioral Health Services