ServiceNet

50 Pleasant Street
Northampton, MA 01060

About ServiceNet

ServiceNet offers outpatient counseling for adults in Northhampton, Massachusetts. They were established in 2018 and emphasize making recovery interesting, fun and sustainable. They offer evidence-based treatment approaches in various settings. They also offer medication management and psychological testing with specialized services designed for people struggling with addiction, major depressive disorder, obsessive compulsive disorder and developmental disabilities.

In addition to talk therapy and medication management, they also offer transcranial magnetic stimulation (TMS) for co-occurring depression. NeuroStar TMS Advanced Therapy was FDA-approved in 2008 and is a non invasive treatment that uses magnetic stimulation to target specific areas of the brain known to affect mood disorders.

Your treatment program begins with a comprehensive evaluation that helps determine the type of therapy you’ll receive. They offer a specialized service for individuals with OCD and hoarding disorders which can also accompany substance use disorders and addiction. These services include in home support and a 16 week specialized program to address your needs.

Care is provided through certified community behavioral health clinics that offer wellness coaching, case management, and peer support. You can be referred if you’ve recently experienced an addiction relapse or have a combination of medical and mental health symptoms that are exacerbating each other.

Northampton, Massachusetts is also known as “Paradise City.” The city hosts events like the Paradise City Arts Festival to showcase local art and music. It’s located along the Connecticut River and is celebrated for its lively art scene and historic architecture. Main Street is lined with shops, galleries and cafes and the scenic location makes it a charming area to visit.

ServiceNet is a non profit mental health and human service agency servicing more than 8000 people throughout Western Massachusetts each year with evidence based practices and interventions. They accept many major insurance policies for treatment. Many insurance plans also cover TMS therapy.

Latest Reviews

Big Mac
3 weeks ago on Google
1
G
5 months ago on Google
5
Been coming here to service net for almost 7 years. I love the people here, Dr. Hershon is fantastic and so is my therapist.
Jessie Robinson
10 months ago on Google
3

Location

Accepted Insurance

ServiceNet works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA). ServiceNet offers a full continuum of care including supportive houses.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • metro-city iconMetropolitan Area

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (413) 584-6855
Building icon

50 Pleasant Street
Northampton, MA 01060

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Reviews of ServiceNet

3.3/5 (16 reviews)
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Reviews

Overall Experience
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Reviewer

Google Reviews

3.3 (16 reviews)
Big Mac
3 weeks ago
1

G
5 months ago
5

Been coming here to service net for almost 7 years. I love the people here, Dr. Hershon is fantastic and so is my therapist.

Jessie Robinson
10 months ago
3

Katherine Cooley
2 years ago
5

Jessica Laflam
3 years ago
5

Everyone that works with me are great and very helpful. Its been a long time since I felt comfortable seeing a medicine Dr. and a therapist.

Stephen Yingst
3 years ago
5

E Dubz
3 years ago
1

candycatlovesme1st
4 years ago
5

Mirror Bird
5 years ago
1

Do not use this place if you are in a transitionary period! They authorized multiple counseling sessions for me after I moved to the area, and then allowed Tufts (due to errors on their part) to retcon my coverage for several past appointments (that I d already paid the copay for), all while dangling a prescriber in front of me for months (for medications I was already on before my past prescribed sold up shop without warning). All they did was put me in debt to them for several hundred dollars.My therapist was very nice, and I would absolutely recommend her - if she changed company s.

Rafael Gomez
5 years ago
2

Kinda iffy. The medical records never answer the phone. I left a voicemail every single day for a whole week in a row. They just ignored me with 2 weeks counting now. My therapist is awesome and I just explained to them how relatable the medical records department is like the horrible Northampton VA.

Anna Kendrick
5 years ago
1

So, they require you to see a therapist before getting medication, even if you have been on the same medications for years, and require you to keep going to therapy to keep getting medication. I can live without therapy you know, but not without my meds. Now I'm trying to search for a prescriber in the area since I've run out of medication, and I'm sure as hell not going back here.

Ashlynn Cradic
6 years ago
1

I was prescribed meds through them, it has stopped. They removed my record I tried to get put back on and now I have to wait a week or so and then go through multiple consultations until I can get my medication. Its turned into an emergency and I honestly am on the edge of just killing myself so I don't have to go through psych hospitalization again because I have no money to pay those medical bills anymore just to get one anti-depressant.

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