Detox
Outpatient
The staff is rude! They treat you like animals! They are unprofessional!
About Riverside Mental Health & Recovery Center
Specialty rehab programs at Riverside Mental Health & Recovery Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
For recreation, patients can continue education during recovery with day school and express themselves creatively with art activities.
Facility Overview
450 Number of Available Beds
Latest Reviews
I was a patient overnight in the Emergency Department. I wore my ring upon entry and surrendered it, and it was placed in inventory. It was not among my belongings when I was released. The clerk on duty said they would look for it and call me back. I have not received a call. I waited for several days, and then I called to inquire. I have not received a callback. It has now been more than 2 weeks, and I have heard nothing.12/6/2024- sent message Monday12/1/24 to email provided. Have not received a call or response.12/18/2024- Update. I finally got to speak to an advocate after I called, left a voice mail, and sent an email. The advocate said they could do nothing because they had no record of it being inventoried when I arrived. They escalated to Risk Management. They told me they had no record of my ring being inventoried at this location. My mother saw me with my ring when I was transported from Riverside Regional to the psychiatric hospital. I can only assume someone either TOOK it and didn't inventory it or, at BEST, FAILED to inventory my ring, and it's sitting somewhere in a pile of things. Risk Management said, unfortunately, because they don't have a record, they won't reimburse me. Why would I lie? It was a very sentimental ring. Riverside makes millions of dollars. They should believe their patrons and patients. At this point, I have contacted my lawyer. I would tell anyone seeking care here to be very cautious about going to this facility just based on my experience and the other Google reviews. This place makes the Riverside system look really bad. I don't say this lightly because I have been a loyal patient at Riverside for years, and I love my care team. I fear even talking to my lawyer will not allow me to have a satisfactory resolution. I truly hope this message is a catalyst for change and they improve their procedures and processes, especially given they are caring for people who are there for mental health.
Response from the owner1 week ago
We take all reviews seriously and will use them in our continuous improvement efforts. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
I went there a couple of years ago. It was the worst experience of my life. I've just now had the ability to talk about it.
Response from the owner1 week ago
We take all reviews seriously and will use them in our continuous improvement efforts. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
DO NOT SEND YOURSELF OR YOUR CHILDREN HERE.I have been in this facility two times, both times against my will. I can tell you that they do not care about your mental health, they care about their job and getting money. That is all they care about.These are teens literally dealing with emotional distress of wanting to off themselves but if they have any behavioral issues then they will be put on something called red?? Getting locked up in your white room with nothing but a white bed and food gets delivered to you.This place will traumatize you. It seriously will, I left with more mental problems then i came in with. The place doesn t even help with mental problems, it honestly doesn t.I would talk with other teens there, get there story, we would play mario on the tv or something then i d have to talk to a doctor, They prescribe you with meds then you leave. There is absolutely nothing that helps with mental health in this place, and the staff do not care. I ve gotten more help from the other teens in this place then the actual professionals.This place is horrible, nothing will destroy your mental health more than getting locked up in a room for 1-2 weeks with no outside contact. it s so horrible.
Response from the owner2 days ago
We take all reviews seriously and will use them in our continuous improvement efforts. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.9 / 10
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Location
Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-Hour Clinical Care 24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.
Amenities
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Private Setting
Staff
Michael J. Dacey
President & CEO, Riverside Health
G. Royden Goodson III
CEO, Warwick Mechanical Group
Jason Lineen
Chief Strategy Officer, UVA Health
Alexis N. Swann
President, Towne Bank Peninsula and Williamsburg
Dana W. Tomlin
Chief of Staff, The Colonial Williamsburg Foundation
William B. Downey
Executive Vice Chairman and Special Advisor, Riverside Health
Thomas M. Kayrouz, M.D.
Executive VP & Chief Clinical Operations Officer
Frankye Myers, MSN, RN, NE-BC
Senior VP & Chief Nurse Executive
W. William (Bill) Austin Jr., CPA
Executive VP & CFO
Charles O. Frazier, MD, FAAFP
Senior VP & Chief Medical Information & Innovation Officer
Jesse Goodrich
Senior VP of Human Resources
Sally Hartman
Senior VP, Strategic Initiatives
Edward Heckler
Senior VP & President Lifelong Health Division
Jason O. Houser
Senior VP & General Counsel
Michael S. Oshiki, M.D., MS, FAAFP, FACHE
Senior VP Acute Care Division & President of Riverside Regional Medical Center
Sally Ryan, MBA
Senior VP, Physician Services & COO of Riverside Medical Group
Terry Sievers, MS, RN, CPHQ, CPHRM
Senior VP, Quality
Ross Younger, M.D., CHCIO
Senior VP, CIO
Contact Information
(757) 827-1001 
2244 Executive Dr
Hampton, VA 23666
Get Help Now - 757-743-3154
Who Answers?
Who Answers?
