Riverside Mental Health & Recovery Center

Hampton, Virginia

2244 Executive Dr
Hampton, VA 23666

(757) 827-1001

About Riverside Mental Health & Recovery Center

Riverside Mental Health & Recovery Center, located in Hampton, Virginia is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Riverside Mental Health & Recovery Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can continue education during recovery with day school and express themselves creatively with art activities.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • military iconMilitary insurance
  • medicare iconMedicare
  • shield-cross iconPrivate insurance

Medical briefcase icon Levels of Care

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting
  • building1 iconDay school
  • art iconArt activities

Shield icon Insurance

Our Policy: Riverside Mental Health & Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.

Phone icon Contact

Phone icon (757) 827-1001
Building icon

2244 Executive Dr
Hampton, VA 23666

Call Now - Help is Available
Get Help Now - 757-743-3154
Question iconSponsored
Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews

2 (100 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (99)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1.5

The staff is rude! They treat you like animals! They are unprofessional!

Reviewed on 2/5/2019
Overall Experience
Date Submitted

Google Rating

juicykrabb
1 month ago
1

My experience in the outpatient and inpatient services at riverside mental hospital were nothing short of egregious. In the mental institution it was always freezing and you are only given thin scrubs and thin blankets. They come into your room every 15 minutes to scan an anklet so it s hard to sleep with the noise on top of the cold. For the ladies, they don t provide bras, only underwear and you re in a coed facility so it s very uncomfortable. You are only given 1 sweatshirt to wear when you ask for one ,and sometimes the people who were in charge didn t wash your clothes or put them out for you until days later. I have seizures and I was told by two doctors to stop faking them. They wouldn t listen to a word I said when I expressed I needed more help.Instead, they only increased my medicine which only worked slightly . In the outpatient services the doctor was telling me that I was internalizing the symptoms of someone else with my seizures . She had the notion that I wasn t really experiencing anything that the doctors who saw me at my worst said I had. She lowered all my medication at once and I had to go to the emergency room because I was having mental breakdowns and increased seizures. I told the doctor what I was experiencing and she flipped it onto me saying I haven t been honest with her . I am very displeased and saddened by the treatment I endured .

jayden cole
2 months ago
4

I had an overall good experience here. Ms. Patricia, Ms. Roxana, and Ms. Brandi are all very sweet and notable nurses. The therapists (Ms. Jackie and Ms. Shawnta) and doctor (Mr. Omari) on the unit were as well. You also can t forget about the teacher, Mr. Todd. They listen to you and genuinely seem to care about the issues you are experiencing. The one thing I would change is the techs; some of them are kind and some of them are definitely on the ruder side.

Response from the owner2 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
lovely me
2 months ago
4

Great place to seek help for mental patients. They treat their patients with warmth and care. They are very discreet about your mental state. The doctors and staff are awesome

Response from the owner2 months ago
Riverside loves to hear positive experiences!
Ciara Carey
2 months ago
1

This place does not keep you informed on your family s care. I wish I could give them a 0. There a stupid rules in place with no explanation why. Stupid.

Response from the owner2 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Celestine Lloyd
2 months ago
1

I feel this facility dropped the ball on my son he was so jerked around in the process of just getting his medication this is just through the emergency process. He s scheduled to go through the outpatient clinic and I pray they treat him better. My son has not been on meds for a whole week now because of a simple process of doing a pre-authorization or administering a new prescription. I get promise after promise from several people they would handle it I feel we were out right lied too from the nurse practitioner who as of yet has not returned phone calls from us responded to the pharmacy that has his prescription that she wrote..or my numerous visits to the facility. And because of the negligence my son is still without medication and it s been a struggle because of it Don t understand how professionals that are put in place to help can turn a blind eye to someone s suffering.I guess we all in this family have to suffer until we can get him to the outpatient process in a few weeks .I m so broken hearted I think when a family member is in a mental process so are the rest of the family Prayers are needed.

Response from the owner2 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Angel
3 months ago
1

Terrible experience here. Extremely ill informed of treatment was given multiple medications with no knowledge of what I was given. Never even met the providers who prescribed them. NEVER seek treatment at Riverside, especially here. This place was an imprisonment except they charge your insurance and you!!! My partner wasn t even given any knowledge of the treatment that was given. The entire facility was cold and you will be given thin blankets with holes that won t keep you warm. Ever since then I have seeked treatment elsewhere because of the experience. I am doing far better than Riverside could have provided. They won t treat you like a person they will treat you like a diagnosis. You ll even have ankle bracelets and check on you every 15 minutes. You won t be receiving much outdoor time. I never wanted to leave a place so badly time there moves extremely slow.

Response from the owner3 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Faith
3 months ago
1

I was in a mental facility here the adolescence one and I found I was treated very poorly they seem to prioritize safely over treatment. The time I was in here I felt they don't care about us here they just give you random meds and expect you to get better and the staff seemed too non chalant about my mental health issues I hated it here made me feel worse.. I can't imagine the helpless people that are severely mentally ill going here it's the worst.. such a toxic environment to be in no idea of what i was getting into no information until you get there I wanted treatment not some random meds.. the only way I survived is the friends I made

Response from the owner3 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Rona Randall
3 months ago
1

This hospital is the worst place for a severely mentally ill patient. My mother has been here twice, and they refused to keep her longer than nine days. The last hospitalization they misdiagnosed her as just having depression when she has had a Dx of a psychotic condition for years. This diminishing the quality of treatment when she is released. Nine days is long enough to stabilize an acute case not a chronic illness. She was medication compliant for a week and a half post discharge before she started missing medication and becoming symptomatic which resulted in her assaulting me. I am miserable with her refusing to move out my apartment but the bright side is she will never be taken to this horrible hospital again as I ve moved her from Newport News. Putting a Bandaid on the mental health care in a community is the most disrespectful thing you can do to the patients and those who have been victimized as a result of violence precipitated by individuals struggling with certain mental issues.

Response from the owner3 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Iris P
4 months ago
1

The staff will not let you speak with your loved ones without an "access code" that only the patient can give you.I understand how this is important and keeps my loved one safe. The only problem, is that they don't communicate anything to the patient at all. My friend didn't even know she had an access code to give me.

Response from the owner4 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Sheylimar Santiago
4 months ago
5

Best rehab I ve been!!! Staff and nurses are amazing I can t even pick and choose which one was the best but most definitely Tracy as a nurse is a 100+ staff are amazing love this place min while everyone want to leave o wanted it to stay they treat me AMAZING I FELT SO LOVED HERE AND MOST DEFINITELY VERONICA I LOVED HER!!!

Response from the owner4 months ago
Riverside works to deliver the best care to patients and loves to hear positive experiences!
Raven Meiggs
5 months ago
1

Awful birthing experience, the midwives were making fun of my pain. I would not recommend to give birth here all around no empathy for the mothers pain. They were super rough I was sore for weeks from them trying to put a catheter in it took them 3 women to do it

Response from the owner5 months ago
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Ella Strelecky
5 months ago
4

Reviews are a big reason a lot of people avoid these hospitals so I m making it my mission to urge you to please go here if you are seeking a hospital. The adult unit is split up into 3 sections so if you are just there because you are thinking of hurting yourself you will be just fine. You are allowed to bring/have clothes so make sure you pack some- that s something the website doesn t say that I wish I knew. Also books! The communication is definitely lost here very quickly and easily. I asked to speak with the chaplain my first day and didn t see them at all during my 5 day stay. They also preach you ll have a bunch of one on one time with a therapist but I only saw one twice. This place is so careful with medications- not giving too much or unnecessary garbage. My time there was overall exactly what I needed it to be and if you are thinking of going to a hospital and are terrified, please go here

Response from the owner5 months ago
Riverside loves to hear positive experiences!
No reviews matching the selected filter!

Nearby Featured Providers

Addiction Recovery Systems (ARS) on Pantrops
Charlottesville, VA (434) 220-0080

Addiction Recovery Systems (ARS) on Pantrops

Addiction Recovery Systems provides Medication Assisted Treatment, Outpatien... read more.
Tidewater Youth Services Commission
Portsmouth, VA (757) 488-9382

Tidewater Youth Services Commission

Tidewater Youth Services Commission is a comprehensive, community based prog... read more.
Lighthouse Counseling
Fredericksburg, VA (540) 907-0121

Lighthouse Counseling

Lighthouse Counseling offers outpatient treatment for individuals with alco... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Riverside Mental Health & Recovery Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?