I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ...
About Rio Vista Behavioral Health Hospital
Rio Vista Behavioral Health Hospital is located in El Paso, Texas. This is a mental health hospital that provides a range of services to adults and children who are experiencing struggling with their mental health or have co-occurring substance use disorders. Care is offered in inpatient treatment and outpatient settings. This facility accepts policies from most major insurance providers.
You’ll be supported by a range of evidence based therapies and holistic approaches to care here. Mindfulness based cognitive behavioral therapy (CBT) is used alongside cognitive behavioral therapy and dialectical behavioral therapy. With these programs, you’ll learn how to reframe your thoughts to help minimize the risk of relapse. You’ll be empowered with coping skills and strategies that will help you manage stressful emotions. They’ll also teach you how to identify triggers that can lead to substance use.
Family therapy will also empower your loved ones with the skills they need to support you. Other supports you’ll find here include medication management services. This is available for mental health conditions along with recovery from alcohol or opioid use disorders. You’ll also have access to non-acute medical care as needed.
Holistic approaches to care here include recreational therapy and art therapy. With these approaches, you’ll begin building healthy habits that can help shape your future.
The inpatient programs are age appropriate. You’ll be supervised round the clock and your treatment plan will be adjusted as needed as you progress through the program.
Latest Reviews
Admitted myself voluntarily because I was a danger to myself, and I regretted it immediately because they proceeded to keep me for almost 2 weeks AGAINST MY WILL even after I was no longer suicidal and begging them to release me. They do not tell you this but you agree to stay for at least 7 days when you admit yourself - this would have been nice to know! It was a mistake coming here.I was forced to stay here for 11 days because they routinely refused to let me go home for no reason other than making more money off of my insurance. While in there I was never seen by a counselor. I attended every group they had in search of literally any help that I could get but these were all in a group setting and no individual help was EVER provided to me. I came up with my post treatment plan on my own. Please take that as a prime example of the "care" you'll get here - none!Dr Oscar Perez decided to rediagnose me from Bipolar II to Bipolar I, which is hilarious because I only saw him 2-3 times for less than 10 minutes total over the entire time I was there. Glad he can read minds and diagnose people with no information!Patient "advocate" Angie refused to see me despite me asking over 3 consecutive days to see her so I could finally get released. So much for standing up for and helping patients! What a joke.After I was finally released, they tried to force me into going to outpatient treatment when I already have a psychiatrist. Yeah right. They gave me 0 help while in inpatient so I have zero faith in their ability to help me in outpatient, which I couldn't even attend because it takes place in the middle of the day and I have a job! I'll pass, thanks.On that note, they then refused to pass along my medical forms to the doctor who "attended" me (Oscar Perez) for my employment to document why I was there. To reiterate, they kept me against my will and then refused to do something as basic as fill out forms for my medical leave. Sadly, I'm not surprised.Please avoid and go somewhere else if you are in need of help. There are better hospitals who will care about you. You will be kept like a prisoner here and they won't help you. Read up on their parent company (Acadia Healthcare) and you'll find out they are famous for keeping patients against their will just for the money. They are corrupt, only care about the money, and this hospital is a reflection of that.
Response from the owner3 weeks ago
Your decision to share this feedback with us is greatly appreciated, as it provides us with valuable insights. We aim to provide high-quality care, and it s important that we gather more details about what you ve noted here. Please reach out to us directly at FeedBack@Riovistabh.com so that we can discuss this further. Thank you.
I had to threaten a lawsuit to get out. I was sent in due to a misunderstanding and declared a threat to myself and potentially to others and extremely unstable. I then found out it s a for-profit hospital. It gets paid by the city for patients staying between 5 and 14 days. Would you like to guess the average stay of patients? 5-14 days. Any more and any less they have to pay out of pocket or get payment through insurance. The SECOND I said I would take it to court if they kept me there any longer I was suddenly stable enough and not enough of a threat to myself or others to be held any longer. I was released within hours of threatening to sue despite minutes before having been declared not stable enough. They don t take your mental health seriously, they just want their money from you. Go literally anywhere else. It s a high end place with very very low morals.
Response from the owner3 weeks ago
Your feedback plays a crucial role in the work we do, and we are committed to learning more about these concerns. If you are open to discussing this further, we kindly ask you to connect with us at FeedBack@Riovistabh.com. Thank you.
My stay at Rio vista in the military unit was great. Mondo, Simon, Aiden, and Sgt Major the behavioral health techs were amazing and were always there when you needed to talk because you were having a bad day. Dalton is the best director!!! He went above and beyond to make sure that everything was taken care of before I went home to my command.
Response from the owner3 weeks ago
Thank you for commenting! Your time is valuable, and we appreciate you taking a few moments to provide meaningful feedback. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
24-Hour Clinical Care 24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.
Treatments
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Amenities
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Private Setting
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(855) 392-3772 
1390 Northwestern Dr.
El Paso, TX 79912
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD
