Rio Vista Behavioral Health Hospital

El Paso, Texas

1390 Northwestern Dr.
El Paso, TX 79912

(833) 355-0674

About Rio Vista Behavioral Health Hospital

Rio Vista is a behavioral health and drug addiction hospital in El Paso, Texas that assists adolescents and adults who are struggling with substance abuse and mental health issues. This facility offers medically assisted detox, inpatient, partial hospitalization (PHP), intensive outpatient (IOP), and aftercare programs.

Medically assisted detox allows for the client to ween themselves off of the abused substance with the assistance of medical professionals. These professionals administer medications like suboxone to minimize withdrawal symptoms and create an overall safer detox process for the patient. Once detox is complete they will begin inpatient treatment.
Rio Vista provides a customizable treatment plan for each client to cater to their individual needs. Inpatient treatment lasts as long as it needs to help the patient become stabilized. Treatments used in this method include individual therapy, group, and family therapy sessions, medication management, and arts and recreations.

Both PHP and IOP are designed to provide a gradual pathway back to the client’s daily life. Individuals can attend treatment on a daily or weekly schedule depending on their needs. Medication management, individual therapy, group counseling, and family therapy are used at these levels of care. Commonly used modalities at this facility include cognitive and dialectical behavioral therapies. Telehealth options are available.

Aftercare provides relapse prevention resources to each individual. The client can access recovery education materials, receive program referrals, and continue therapy.

Rio Vista accepts most forms of major insurance. Common providers on this list include Cigna, Humana, Beacon, Anthem, ComPsych, and Magellan Health. This is in addition to Kaiser Permanente, Bright Health, Wellmark, HCSC, and TRICARE. Those with out-of-network benefits should contact their provider to verify their coverage.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

women iconProgram for women

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Rio Vista Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

art-brush iconCreative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

recreational-therapy iconRecreational Therapy

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (833) 355-0674
Building icon

1390 Northwestern Dr.
El Paso, TX 79912

Call Now - Help is Available
Get Help Now - 915-277-1306
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Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Miakayla Leaverson, BS

Reviews

2.5 (216 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (215)
Accomodations & Amenities
3
Meals & Nutrition
3
Treatment Effectiveness
3
Admissions Process
3
Staff & Friendliness
3
Cleanliness
3
Value for Cost
3
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
2
Family Support

I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ... Read More

Jim B.
Reviewed on 9/19/2024
Accomodations & Amenities
3
Meals & Nutrition
3
Treatment Effectiveness
3
Admissions Process
3
Staff & Friendliness
3
Cleanliness
3
Value for Cost
3
Overall Experience
Date Submitted

Google Rating

2.5 (215 reviews)
Aaron _
1 month ago
1

Horrible, it seems like illegal acts that these clinics carry out to simply keep patients inside and profit lucratively with profits of thousands of dollars for keeping their patients hospitalized, I am living the worst experience of my life due to the unnecessary decision to keep my relative locked up without consent or acceptable reasons.My relative seems to have been deprived of his freedom and rights by decision of people who were not at all informed about the mental situation and real needs of my relative.We will proceed legally because this is an injustice.Do not support these businesses that are only interested in money and not the free and integrated life of their kidnapped patients.The same internees have mentioned it to my relative, you don't leave there until they decide, freedom is in the hands of unknown profiteers.

Response from the owner1 month ago
Thank you for sharing this with us. Reviews are integral to our efforts, and we want to obtain more information. We encourage you to get in touch with us at FeedBack@Riovistabh.com so that we can have an in-depth discussion.
Jennifer Nunez
1 month ago
1

NEGATIVE 5 Stars!!!! If your loved one is not in their 5 senses, do not take them! It is absurd that they do not give information about what is happening! My Dad forgets things, we ask to talk to Nurses & They Won't Let Us They say that since My Dad is an Adult, he has to give us information about what is happening! What STUPID is this?? If the patient is not in his 5 senses! How are you going to give information?!! Also, my dad was transferred to the emergency room because the nurses here didn't give him his insulin, my mom brought them the medication and the nurses said he still had it when it was only 1 dose! And One Of Them Said That They Didn't Have It On & When We Got To The Emergency They Didn't Let Us Go In To See It Because It Wasn't Visiting Time Since It Came In Under The Name Of This Hospital! Oh really??! So think twice because once you enter your loved one, it will not be in your hands! They won't even give you information about ANYTHING!!

Response from the owner1 month ago
We appreciate this review and that you were willing to write it. Understanding your concerns better is essential to us, and we would benefit from additional information. We kindly ask you to send us an email at FeedBack@Riovistabh.com so that we can continue the conversation.
Gia Gallegos
1 month ago
2

My sister went here she got a little bit better but that that well

Response from the owner2 months ago
Your decision to share this feedback with us is greatly appreciated, as it provides us with valuable insights. We aim to provide high-quality care, and it s important that we gather more details about what you ve noted here. Please reach out to us directly at FeedBack@Riovistabh.com so that we can discuss this further. Thank you.
Rogelio Perez
1 month ago
1

A C
2 months ago
1

The unprofessionalism of this place is astounding. No communication with patient families even after signing consent to release. They tell you they will call you back and that never happens. This place creates more anxiety to the families outside since you have no clue what is happening with your loved one inside. (Inpatient) Everyone I talked to was soo rude and unprofessional. The staff here needs a college level course on empathy. Is your job here not to help people? Questionable.

Response from the owner2 months ago
Thank you for bringing these concerns to our attention. We recognize the importance of understanding these circumstances better, and we welcome further discussion. Please email us at FeedBack@Riovistabh.com so that we can discuss this in greater detail.
Sean Webb
2 months ago
1

Kaylah Silva
2 months ago
1

Do NOT send your love ones here. All they want is your insurance money.

Response from the owner2 months ago
Your feedback plays a crucial role in the work we do, and we are committed to learning more about these concerns. If you are open to discussing this further, we kindly ask you to connect with us at FeedBack@Riovistabh.com. Thank you.
Eliana Gonzalez
2 months ago
1

My son has been to this inpatient a few times. And I just recently found out that a technician by the name of Brianna would take my son dispos to smoke while he was in there. I found videos of her recording my son saying in appropriate things!! HIPPA violation! I have called various times to speak to management about this and have yet to receive a call back . Very unprofessional

Response from the owner2 months ago
Thank you for sharing this with us. Reviews are integral to our efforts, and we want to obtain more information. We encourage you to get in touch with us at FeedBack@Riovistabh.com so that we can have an in-depth discussion.
Tqxic Clqwn
2 months ago
5

Deshawn was the best therapist there honest opinion

Response from the owner2 months ago
Thank you so much for leaving this feedback! We sincerely appreciate your willingness to take the time to share your thoughts with us.
Darla Stoudt
2 months ago
1

To say this place is a joke is an understatement, the cared about one thing and one thing only which is money! I was treated more like a criminal than a patient who needed help, I left with more issues and problems instead of them getting fixed. The only good thing that came out of it was two of the nurse Ernest and Pete were the most helpful and the only few that felt like they cared about the patients.

Response from the owner2 months ago
We appreciate this review and that you were willing to write it. Understanding your concerns better is essential to us, and we would benefit from additional information. We kindly ask you to send us an email at FeedBack@Riovistabh.com so that we can continue the conversation.
Victoria Nallin
2 months ago
5

Jace Larue Shields
2 months ago
1

Horrible place if u care about ur children do not put them here they won t return ur calls they won t answer the phone they lie to their patients and the parents. I will fight to have this place shut down for the rest of my life.

Response from the owner2 months ago
Your decision to share this feedback with us is greatly appreciated, as it provides us with valuable insights. We aim to provide high-quality care, and it s important that we gather more details about what you ve noted here. Please reach out to us directly at FeedBack@Riovistabh.com so that we can discuss this further. Thank you.
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