RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

356 Biltmore Ave Asheville, NC 28801
DetoxInpatientOutpatient
RHA Health Services - Neil Dobbins Comprehensive Care Center Asheville NC

About RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

The day treatment program is for adolescents and children who are struggling in school. The program focuses on helping increase social and academic standing while helping families learn how to effectively support their children through symptom reduction and ongoing support services.

The intensive outpatient program is for those in need of alcohol or drug rehab treatment. DWI services are provided, along with program placement services for those who need detox or residential treatment. Therapy, case management, crisis services, and educational classes are provided.

The outpatient program offers domestic violence support services, care management services, disability services, crisis Intervention services, specialized programming for young people who are experiencing psychosis or schizophrenia challenges, individual counseling, group counseling, family counseling, and case management services.

RHA Health Services- Neil Dobbins Comprehensive Care Center Asheville may accept a wide range of insurance plans, such as Humana, Ambetter, Cigna, Anthem Blue Cross Blue Shield, United Healthcare, Aetna, and more. Because insurance plans vary, be sure to verify coverage information and out of network details with the insurer.

Latest Reviews

Patricia Minzer
3 weeks ago on Google
1
RHA crisis is a joke. 90min-2+ hours is not acceptable. They hear the crisis and tell you to call 911
Teresa Coffey
2 months ago on Google
1
This place is a joke, they don't take mental health seriously, they cause more damage than anything!
Adam Bodford
2 months ago on Google
1
This place was worse than useless for me. You are a number to them. They won't help you with anything practical either whether or not it is linked to your disability. Worse still their negligence with my records has led to the loss of my much needed disability benefits. I'd have been better off going without treatment. Everything is super impersonal and the staff are extremely two faced.I'd also like to add that you should avoid their day room. The staff down there act friendly enough but they'll say things on your record like "subject wants to work" when you never said any such thing. If you're trying to get disability these statements can prevent you from getting what you need. Their true color shows through when the homeless come in and can't stay awake because it's really illegal for homeless people to sleep in Asheville. They'll scream at them and get super hateful to them when they nod off. It has never happened to me but I've watched them do it.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services) works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Linden Oaks' Residential Stay Program offers additional support for those who may benefit from a structured living environment. A patient's stay may vary from a few days to 30 days ago. The program includes group, family and individual counseling.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Men and women enjoy a supportive environment within group therapy sessions for drug and alcohol addiction treatment. You can share your experiences and build connections with your peers while receiving encouragement from individuals who have faced similar challenges.

You usually develop a strong bond with your therapist during individual therapy sessions. This helps you explore the underlying causes of your substance use in a safe and nonjudgmental environment. Therapists help you develop effective coping strategies you can use in the community and improve your self awareness so you understand your addiction triggers.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (828) 254-2700
Building icon

356 Biltmore Ave
Asheville, NC 28801

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

2.9/5 (34 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.9 (34 reviews)
Patricia Minzer
3 weeks ago
1

RHA crisis is a joke. 90min-2+ hours is not acceptable. They hear the crisis and tell you to call 911

Teresa Coffey
2 months ago
1

This place is a joke, they don't take mental health seriously, they cause more damage than anything!

Adam Bodford
2 months ago
1

This place was worse than useless for me. You are a number to them. They won't help you with anything practical either whether or not it is linked to your disability. Worse still their negligence with my records has led to the loss of my much needed disability benefits. I'd have been better off going without treatment. Everything is super impersonal and the staff are extremely two faced.I'd also like to add that you should avoid their day room. The staff down there act friendly enough but they'll say things on your record like "subject wants to work" when you never said any such thing. If you're trying to get disability these statements can prevent you from getting what you need. Their true color shows through when the homeless come in and can't stay awake because it's really illegal for homeless people to sleep in Asheville. They'll scream at them and get super hateful to them when they nod off. It has never happened to me but I've watched them do it.

Mike Simpson
3 months ago
1

I guess workers can over step boundaries and think it s ok to keep pushing your buttons and they think it ll be ok wrong I don t want this places help they treat you like a little kid I m not no little kid I m 24 like get it together some of the workers are petty as hell I ve tried to work with them but the last time I was canceled on 2 times so y all get y all s shit together you just going to bounce on one outburst I told my worker I had a migraine that week I m good I don t need yall it s just sad how yall operate and every time I ask for help on meds like to see if something els will work they always jump to conclusions that you want narcotics um news flash that s not what I m wanting I want a medicine that will help me not make me feel weird dombass overall worthless services just my opinion

Brandon Young
4 months ago
5

Super friendly staff always coming here with a smile on my face!!! Thank you RHA for everything you guys are great

Vela
4 months ago
4

martin williams
1 year ago
5

I am lost, broken, depressed, I have anxiety, you name it i feel like i have it. Because of a lot of back to back pain I m trying to deal with.. I was at the lowest part of my life and I have never felt that way before. When I went to this place i already had in my head that this will be a waste of time! But the God allowed me to talk with this amazing person .. she was kind, understanding, easy to talk to, she made my first ever experience comfortable. It took a few minutes but after I kept talking like I knew her for years!! When I left there for the first time in months I felt free. I felt safe, and I also started to be myself again. Now I know I m nowhere near healed but she helped me at that moment.. The only thing that sucked was she don t do outpatient therapy only inpatient. I ain t gonna lie I thought about trying to stay there just so I could continue to talk to her .. but seriously if you need help I would recommend going there. if you ever read this just know that you are an amazing person and thank you.. hopefully I ll be able to talk to you again.

Nathan Franklin
1 year ago
5

RHA is an amazing place with so many great resources or information on how to find many helpful resources in the area.Many negative reviews which I could not disagree more with. Talking about sour dispositions and long wait times.Reality is, they are all human. We all struggle especially in these times. Helping hurting people places an indescribable drain mentally and physically. Give them some slack.Regarding having to wait, I have been in and out of every service at RHA quicker than most treatment facilities. Sometimes they are busy, lots of people hurting unfortunately.I have been a patient at Neil Dobbins, found many amazing connections to peers/resources in the RHA peer living room, and worked with the staff upstairs. I have had nothing but mostly positive experiences, regardless where I was in my recovery.Don't let the negative reviews dissuade you from giving RHA a visit.

Jay Hardy
1 year ago
1

Would give 0 stars if I could. Terrible just terrible. Not willing to work with anyone miss a couple appointments and they will end your services be warned!!!

Ghost
1 year ago
1

The worst place ever I wouldn t take a dog to this place and they don t return phone call they don t follow up on u and they will and have no problem letting u be homeless and the new therapist doesn t engage with clients I really miss the old therapist she was great

Ashely Roderick
2 years ago
1

Adrienne Klein
3 years ago
5

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