In this place they don't care about anyone, they only attend to patients when they feel like it. The people who need more help don't get it. I really hate the time I waste in this place, the staff is really incompetent.
About Polara Health – Windsong Center
Polara Health – Windsong Center is a rehab in Prescott Valley, Arizona. As part of the largest local nonprofit behavioral health providers in Yavapai County, they strive to make care accessible, affordable and efficient. You’ll benefit from ongoing support from seasoned professionals who can resonate with your situation.
They welcome adults battling addiction, severe mental illnesses and co-occurring disorders. You’ll benefit from inclusive services with personalized treatment plans in English and Spanish. They also have flexible payment options, including private insurance, Medicaid, Medicare and sliding scale fees based on eligibility.
You’ll work together with their dedicated team to define and accomplish your recovery goals. They’re there to support you every step of the way while encouraging personal empowerment and ownership. You can access outpatient programs that offer the convenience of living at home while attending treatment. That way you can focus on recovery while maintaining other essential responsibilities.
What stands out most to me is their outpatient programs take a comprehensive, whole-person approach. With a blend of proven and holistic treatments, you’ll benefit from an individualized treatment plan that addresses your overall wellness. You can participate in individual therapy, group counseling, education, support groups, case management and more. These practices help you gain essential coping and relapse prevention skills as you progress in recovery.
Another eye-catching feature is their vocational rehabilitation services. Struggling with addiction can take a toll on several life aspects, especially employment. Their program provides support and guidance to gain vital skills to succeed in the workforce. You’ll learn about professional communication, time management, resume and cover letter writing, computer skills and interviewing skills. I think it’s great how they give you the tools to explore your passions and rebuild your life after completing treatment.
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
- Private Transportation
- Residential Setting
- Private Rooms
- Day School
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 287373
Contact Information
3345 North Windsong Drive
Prescott Valley, AZ 86314