In this place they don't care about anyone, they only attend to patients when they feel like it. The people who need more help don't get it. I really hate the time I waste in this place, the staff is really incompetent.
About Polara Health – Windsong Center
Polara Health – Windsong Center is a rehab in Prescott Valley, Arizona. As part of the largest local nonprofit behavioral health providers in Yavapai County, they strive to make care accessible, affordable and efficient. You’ll benefit from ongoing support from seasoned professionals who can resonate with your situation.
They welcome adults battling addiction, severe mental illnesses and co-occurring disorders. You’ll benefit from inclusive services with personalized treatment plans in English and Spanish. They also have flexible payment options, including private insurance, Medicaid, Medicare and sliding scale fees based on eligibility.
You’ll work together with their dedicated team to define and accomplish your recovery goals. They’re there to support you every step of the way while encouraging personal empowerment and ownership. You can access outpatient programs that offer the convenience of living at home while attending treatment. That way you can focus on recovery while maintaining other essential responsibilities.
What stands out most to me is their outpatient programs take a comprehensive, whole-person approach. With a blend of proven and holistic treatments, you’ll benefit from an individualized treatment plan that addresses your overall wellness. You can participate in individual therapy, group counseling, education, support groups, case management and more. These practices help you gain essential coping and relapse prevention skills as you progress in recovery.
Another eye-catching feature is their vocational rehabilitation services. Struggling with addiction can take a toll on several life aspects, especially employment. Their program provides support and guidance to gain vital skills to succeed in the workforce. You’ll learn about professional communication, time management, resume and cover letter writing, computer skills and interviewing skills. I think it’s great how they give you the tools to explore your passions and rebuild your life after completing treatment.
Payment Options
- Private insurance
- Self-pay options
- Financial aid
- Sliding scale payment assistance
- Medicare
- Military insurance
- Medicaid
- Military Insurance
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Rehab
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
24-Hour Clinical Care
The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
Medically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.
Programs
Adolescence program
Adult program
Program for men
Program for women
Young adult program
Children program
Elderly program
Hearing impaired program
HIV/AIDS program
LGBTQ program
Military program
Settings & Amenities
- Private transportation
- Residential setting
- Private rooms
- Day school
Insurance
Our Policy: Polara Health – Windsong Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.
Treatment
Dual Diagnosis
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental Health
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Clinical Services
Cognitive Behavioral Therapy
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group Therapy
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual Therapy
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing
The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.
Trauma Therapy
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples Therapy
Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.
Family Therapy
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Accreditations
Joint Commission
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 287373