Piney Ridge Treatment Center

Fayetteville, Arkansas

North Crossover Road 4253
Fayetteville, AR 72703

(479) 587-1408
3.05 (42 reviews)

About Piney Ridge Treatment Center

Piney Ridge Treatment Center, in Fayetteville, Arkansas, offers residential treatment and dual diagnosis care for children and teens ages 7 to 17 struggling with sexual behavior issues alongside mental illness or substance use disorder (SUD). There is also a group home program for boys ages 12 to 18 who are exiting an inpatient mental health treatment facility or alcohol and/or drug rehab. Medication assisted treatment (MAT) and gender and age specific programs are available.

The residential treatment program provides evidence based treatment methods for those with co-occurring disorders, including individual, family, and group counseling and recovery education. Participants will have access to complementary modalities, like expressive therapy, recreation therapy, activity therapy, and spiritual guidance. Residents also receive a state certified education, training in life and social skills, preparation for college and entrance exams, and services to help them reintegrate into the community when they finish the program.

Their aftercare services include comprehensive discharge planning. Referrals to a partial hospitalization program (PHP), intensive outpatient program (IOP), or regular outpatient care are available as needed. Participants can also get help applying to college, joining the military, or connecting with community resources. For boys ages 12 to 18,

Piney Ridge Treatment Center accepts most major insurance plans, including Cigna, Ambetter, United Healthcare, Humana, Blue Cross Blue Shield, Aetna, and more. Because insurance plans vary, be sure to contact your insurer to get coverage details, including out of network benefits.

Heart icon Treatment at Piney Ridge Treatment Center

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Dollar icon Insurance & Financials at Piney Ridge Treatment Center

  • check iconLocal government grants
  • Community mental health grants
  • Community service grants
  • shield-quartered iconMedicaid
  • Government grants
  • id-card iconPrivate insurance
  • check iconDepartment of Juvenile Justice
  • check iconRehabilitation Services Administration
  • dollar-sign iconSelf-pay options
  • money-check-dollar-pen iconFinancial aid
  • check iconMental Health Agency
  • family iconState Family Services

User icon Programs at Piney Ridge Treatment Center

user iconAdolescence program

children iconChildren program

Medical briefcase icon Levels of Care at Piney Ridge Treatment Center

bed-front iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Hand holding medical sign icon Clinical Services at Piney Ridge Treatment Center

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact Piney Ridge Treatment Center

Building icon

North Crossover Road 4253
Fayetteville, AR 72703

Call Now - Help is Available
Get Help Now - 501-575-0717
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Fact checked and written by:
Anna Spooner, Former Insurance Agent
Edited by:
Miakayla Leaverson, BS

Reviews

3.05 (42 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (41)
Accomodations & Amenities
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I call and no one answers the phone, I've been trying to get treatment in this place for a long time but I can't get in touch with them, I think they should have another phone line and be concerned about the calls they receive because some of them could be an emergency

Reviewed on 3/8/2019
Overall Experience
Date Submitted

Google Rating

3.1 (41 reviews)
Nikki G
4 months ago on Google
1

It s a disorganized mess and DEFINITELY NOT a place for autistic people

Jonny Duran
3 months ago on Google
5

I was able to get the best help I was able to get. Piney ridge helped me throughout the way. They have great staff and administration personnel that are there to truly help kids in the United States. I am forever grateful of Piney Ridge and I would highly recommend other states to look into sending kids to this program if need be.

Dylan Hale
5 months ago on Google
1

If I could do HALF of one star, I would. Their turn over rate is TERRIBLE, more than half the kids are unhappy, and they offered me a higher end job but wanted me to figure out why THEIR website wouldn t let me do the onboarding. And the HR didn t care. There was NO HELP. Plz do not waste your time with this place

Destiny Konings
6 months ago on Google
1

If I could give negative stars I would... I sent my child there a few years ago. He was only there for one month. Wasnt aloud to see him other than when he was in therapy until I went for visitation. Once I arrived my son was heavily/over medicated, dirty clothes, not just dirty but he has an accident on himself during school, he was filthy, had caught infantigo while being there that wasnt being treated, and also had sores on his chest, and upper back that looked like he had been burnt by cigarette (his dr even stated that was what they looked like). I pulled my son out of that place and he now has more PTSD than before going there

Response from the owner6 months ago
Reading this is incredibly concerning, as we are committed to offering a place of safety and compassion where true healing can take place. We strictly follow all HIPAA guidelines and would truly appreciate having an opportunity to learn more about the concerns expressed. We kindly ask that you reach out to Feedback@pineyridge.net so that we can gather more information. Thank you.
R0wdy0n3 R1v3ra
6 months ago on Google
5

I have read most of the reviews for this place. I know I cannot speak to the other families experiences but I can try to explain ours.We had a child go through this program from July 2023-January 2024. Of course during that time we dearly missed our child. At first, we were extremely skeptical of the staff and the changes in therapists when he started. I know these places have turn-over and it concerned us. But we moved forward with them.Our story has a fantastic finish. He made it through the program and was deemed ready to come back to us. The therapists and nurses there were fantastic, in keeping us informed of his progress. We attended all the visitations, day passes, overnite passes and family sessions throughout the process. What we seen in return was a confused child going in but a changed young man coming out. He changed drastically in his thought process and his coping skills.We could see the changes as he moved through the program. We cant say enough about the results for our family and owe this facility all the credit for helping us get back our young man, no longer confused about his place in our family.I dont know enough of the names of the staff but EVERYONE involved at the facility showed us patience, compassion and caring for our child. At the first day we met with our intake person, the nurses who would care for him and later that week the assigned therapist(s). Everyone showed us understanding with this traumatic transition. They provided resources and responses for our questions.These folks have such a hard job treating these lost kids. We have the upmost respect for everything they do. Give this place a try and follow their steps. Im sure you will see the results.

Stephanie Leann
7 months ago on Google
1

I dont know anything about this place someone has recommended this place for a job but after the the reviews it looks like I dont want to ever work at this place there are way more bad reviews than good ones and the ones are actually good reviews Im not wondering if it isnt staff that actually work there that they had just put a good review so that they will actually get clients and people to work there Im not wondering if they didnt get paid to actually writ a good review idk but I hope this place ends up fixing itself and if not I hope they get shut down especially for the simple fact someone said their child was attacked and stabbed and that is not acceptable this place should be inspected someone should call and turn this place in for all that these kids have to go through!!!!!!!!!!!!!! I gave them one star bcuz I had to if it wasnt for me having to give one star I wouldnt give them anything like seriously!!!!!!!!!!!!!!!!

Response from the owner6 months ago
Thank you so much for your willingness to share this feedback, as any and all feedback is extremely important to the work we do. We are concerned by the statements made and would be truly grateful if we could have a chance to gather more information. Please contact us by emailing Feedback@pineyridge.net so that we can speak with you directly.
5

I love this place i was a resident at PRTC from 9/29/22-6/30/23I had a great expierence here and learning new thing the staff is so supportive i appreciate every staff on the girls unit(East) and my therapist(best therapist i have ever had)Thank you Ms.Ryan.C and Ms.Kourtney.H i appreciate you guys so much you both have helped me through the toughest time i had at PRTC you both were there for me when i was self-harming, Trying to end my life, acting out, fighting and when i had panic attacks i still have the notes that you both gave me they stay in my wallet and i read them when i miss you guys i still have the cow stuff animal from Ms.Kourtney i sleep with it because i feel safe when i have it because i know who gave it to me and that the person who gave it to me cares and was a safe person i got comfortable with.I miss you guys and thank you every one for everything you guys did to help me get through treatment. I miss you Ms.Ryan and Ms.Kourtney and i love you guys with boundaries also thank you Ms.SchVannia for helping me and discharging me On june 30th.Thank you everyoneThis is a great place and i love they are available for others who need help.Sincerely-Angel O.Burt

Vicious 13
10 months ago on Google
1

Worked here. It s nothing like how they say it is during training. You get a week of training and the 3 days on the floor to train with someone but since people are always quitting, most of the time you re being trained with someone who hasn t even been there for a month

Regina Cruzan
11 months ago on Google
1

My grandson is in there at the present time and I wish we wouldnt have sent him there we thought it would help him, boy was we wron g! He has braces and they were supposed to get them fixed a couple weeks ago of course they didnt and he cant even hardly eat when he was on the phone with his mother he started crying and they didnt console him they pretty much told him to quit crying. Weve called and called and called we never get anybody to call us back he was supposed to go to court one day they didnt even show up at court, they said he stays in his room most of the time and doesnt really associate with anyone. Do you think the counts are like pulling to the side or taking to her office and talks to him and tries to find out whats the matter now he was almost 3 weeks before she even seen him one time... If theres any way we can get him out of there Im going to demand my daughter gett him out of there. I seen on here where one person said they cant keep help there well duh look at the way they run the place they get somebody in there that runs it like theyre supposed to and people are all doing what they are supposed to then youd probably be able to keep your staff. We went for visitation and they didnt even have us written down for visitation nobody really even knew what to do or what papers to fill out after the visit it was just a mess, and these people are supposed to help my grandson I hardly doubt it! I wouldnt recommend taking a child there at all until they get some kind of leader in that facility that knows what theyre doing and knows how to help kids instead of just hiring anybody off the street, thats all I got to say cuz Im pretty pissed! The state needs to go in there or secretly hide somebody in there and find out whats really going on because these kids arent getting help there are a few that are actually worse than when they went in, PINEY RIDGE TREATMENT CENTER you should be ashamed if you work there at all you should be ashamed because you should be saying something not letting these things happen to these children.THE ONLY PEOPLE THAT ARE GIVING GOOD REVIEWS ARE EMPLOYEES! I APPLAUD THE FORMER EMPLOYEE THAT GAVE HER REVIEW ON HOW IT REALLY IS IN THERE!

1

An awful place. They get rid of the staff who actually loved their job and helping the kid s genuinely. They either make them so burnt out they quit and then are not allowed rehired and given a bad reference. Any job like this kind of facility would want to see all past employees successful in society as well. Unfortunately for piney ridge that s NOT the goal. They re a wolf-Pack that runs a Colt no one could ever imagine. A lot that have left here or been Fired all followed one another to the next local facility. It s a SHAME.

1

Had I know then what I know now as a nurse, I would have sued for negligence. When I came to pull my son out of the location in Fayetteville, the police where already there over an incident when a different child. I told him to just stay put until we left. Their staff really has no formal training. Doing an in service is not formal training. These are people in the units that have no credentials to care for kids with issues. I didn t find out until after collecting my son about some of the things that were done to him; assults from other children, a nurse injecting him with a sedative, things being thrown on the unit. I moved him to Integris in OKC and he was home in 4 months. He is now 22 and still has PTSD from this facility. Again, if the statues of limitations hadn t have already ran out, Piney Ridge would have had a lawsuit (hopefully a class action one). There ARE other alternatives, I would highly suggest looking elsewhere. Also, contact the state and see how many claims/reports have been failed against them.

5

I have worked at PRTC in Fayetteville for many years in many positions. I am proud of the many positive outcomes with our residents and feel like more than ever our staff is committed to the treatment of our clients. I feel appreciated as a staff member and enjoy working with the team of caring leaders.

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