Very disappointed in this place. They do a great job selling you on it over the phone but it is nothing like the website says. Way too much free time and the family program is terrible.
About Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge
Pasadena Villa - Smoky Mountain Lodge is a residential treatment center for adults over 18. It’s located in the Smoky Mountains in Sevierville, Tennessee. The facility emphasizes treating psychiatric conditions and treats substance use as a co-occurring disorder.
The facility is accredited through the Joint Commission and is also PsychArmor Certified as a Veteran Ready Healthcare Organization. They also work with autistic adults. They’re in-network with many major health insurers.
The Lodge offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The residential treatment program is an inpatient program with staff available 24/7. The staff uses the Social Integration Model of treatment. This consists of putting patients in constant real life situations so they can intervene quickly when necessary.
You’ll have an opportunity to volunteer or even have employment while getting treatment. The primary therapy is group therapy, but you’ll also have individual therapy. They offer many other different types of therapy, too, such as traditional cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). You’ll also participate in experiential and family therapy. There’s an animal assisted therapy program as well.
There’s an emphasis on fresh, high quality, nutritious food because nutrition has a direct impact on health and wellbeing. Meals are also used as a time to build community.
The PHP is also a structured intensive treatment program, but you can live at home or in their onsite housing which is gender specific. You’ll have therapy and treatment seven days a week, but you’ll have more space to deal with personal responsibilities. After finishing the PHP, you can transition to the IOP which offers even more independence but still offers a level of support.
Former clients called the views “stunning” and mentioned that the facility was beautiful and clean and the food was amazing. Several clients cited the “amazing” staff and “wonderful” therapists.
Latest Reviews
Great facility
Response from the owner5 days ago
Hi, Nina. Thank you for your positive review. It is great to hear that you had a great experience with our program. We are proud to be a part of your journey through this process and are here for you every step of the way!
Hi its vickie here's a complete honest review about my experience after being here for 3 months. I rate it 3 out of 5 stars just due to personal experience that most likely noone else will encounter. First the positives. The staff there treated me really great I got along and liked all the techs. I had Susan as a therapist who was great and always knew she was honest with me. The rec therapists were great and very friendly. Jacky was an amazing help with any issue I had with disability or anything she helped me. The food here is amazing I don't see how anyone could hate the food here it actually got me to eat three meals a day. The rooms you live in are really nice too. There were a lot of different groups you could go too. Only suggestion would be to add more groups for stuff like ocd. Php here also was amazing morgan was a great therapist and Tony was an amazing help and great person and I liked the groups and outings we did.Negatives that you probably won't deal with but this has to be an honest review of my personal experience . A fight broke out and I had to restrain a patient don't feel like the techs there at time knew how to handle that situation.The cig policy: I understand why they have the rules of no trading or giving out cigarettes but my suggestion is to have the therapists of both clients both agree that it's ok.There was only one nurse that I didn't like and thought she had an attitude at times but the rest I liked. I do feel like nursing would benefit with more help which would benefit both staff and patients. One problem that took more time then it should have is being notified when and for what I'm being billed for when it comes to meds. My advice is a patient should be able to request to sign before any med you get charged for.Overall the staff does care the facility isn't perfect but it's also not terrible like some reviews make it out to be. Overall I didn't think the facility would help me before going in but I was wrong going here honestly was an amazing experience. I met so many amazing people here and friends I made here. It would be 4 stars if the fight didnt happen which is a very rare occurrence only happened once had to keep my review honest due to that experience.Despite the things I experienced I would still come back here and it's comforting to know i could always go back.
Response from the owner1 week ago
Hi Jackson. Pasadena Villa is proud to have helped so many progress in their recovery journey. If you d like to speak with our CEO, Brenda Keller, regarding your review, please contact her at 865-366-5820. Gallery
Location
Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient 
Aftercare Support 
24-Hour Clinical Care Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental Health Treatment Centers focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
A Therapeutic Group that educates residents on how to recognize ways in which their thoughts and feelings affect their behaviors. Participants also learn specific techniques and engage in role play activities to solidify their knowledge and practice of said techniques.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
A therapeutic group that addresses family relationships and promotes positive, healthy communication. Group discussions include family conflict and problem-solving, codependency, family roles, and healthy boundaries. Group members can identify and process feelings about family dysfunction and issues of grief and loss..
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.
Amenities
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Recreation Room -
Residential Setting -
Private Rooms -
Music Room -
Mountain Views
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(866) 950-0565 
3889 Wonderland Lane
Sevierville TN, 37862
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Kerry Nenn, BSW
