Pacifica Counseling

2505 3Rd Avenue, Suite 300-D Seattle, WA 98121
Outpatient

About Pacifica Counseling

Pacifica Counseling, located in Seattle, Washington is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Pacifica Counseling include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Nehel Khanani
8 months ago on Google
1
For months, I have been dealing with surprise charges and deceptive billing practices from this place! In addition, when I first posted a review here about surprise charges on my card (after failing to get a clear answer from them directly), the Clinical Director called me, yelled at me and threatened retaliatory action if I didn t take down the review.Nua refunded me the excess amount charged to my card, and I removed that review. Unfortunately, two weeks later they re-billed me the amounts they had refunded me!! Maybe they thought I wouldn t notice - it felt very deceptive! They have also continued to send me erroneous bills months on.At one point when I asked their admin about a surprise excessive bill, I was told disregard this bill for now - the admin then charged my card on file and made the refund contingent on me resolving a mistake they made 3 months ago with insurance, which is impossible since I don t own a time machine and it s also not my job to fix their mistakes. It was pretty ridiculous.Overall, the provider was nice but dealing with their billing/admin team has been a real life horror story.
Response from the owner6 months ago
Hi Nehel, we understand your frustration with using your Employee Assistance Programming Services. As shared in direct emails with you, we have yet to receive final updates from your insurance claims processing and unfortunately, that portion is out of Nua Counseling s control. But we are happy to announce that we have a new biller on our team to help clarify things further and you are welcome to reach out to us directly for more information.
David
1 year ago on Google
5
Erin and her team helped changed my life for the better. It's been years now since I was a patient of theirs and till this day I still use what they taught me. They went above and beyond what I expected and I'm so grateful to have found them
Response from the owner1 week ago
Hi David! Thank you so much for sharing this review! Our team greatly appreciates it!
Phillips Adebimpe
1 year ago on Google
5
NUA has truly been a game changer for me and my family! It really starts with the staff and their approach. They aren t simply seeing patients; they see whole people! They ve been amazingly resourceful not only in sessions, but also with pointing me and my family to outside resources when it comes to things they don t offer. They take the time to ensure they find the right fit for each person. I d highly recommend them any day of the week!
Response from the owner1 week ago
Thank you, Phillips! We greatly appreciate this recommendation and sharing your experience with us!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Accepted Insurance

Pacifica Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Contact Information

Phone icon (206) 727-7777
Building icon

2505 3Rd Avenue
Suite 300-D
Seattle, WA 98121

Reviews of Pacifica Counseling

4.1/5 (18 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (18 reviews)
Nehel Khanani
8 months ago
1

For months, I have been dealing with surprise charges and deceptive billing practices from this place! In addition, when I first posted a review here about surprise charges on my card (after failing to get a clear answer from them directly), the Clinical Director called me, yelled at me and threatened retaliatory action if I didn t take down the review.Nua refunded me the excess amount charged to my card, and I removed that review. Unfortunately, two weeks later they re-billed me the amounts they had refunded me!! Maybe they thought I wouldn t notice - it felt very deceptive! They have also continued to send me erroneous bills months on.At one point when I asked their admin about a surprise excessive bill, I was told disregard this bill for now - the admin then charged my card on file and made the refund contingent on me resolving a mistake they made 3 months ago with insurance, which is impossible since I don t own a time machine and it s also not my job to fix their mistakes. It was pretty ridiculous.Overall, the provider was nice but dealing with their billing/admin team has been a real life horror story.

Response from the owner7 months ago
Hi Nehel, we understand your frustration with using your Employee Assistance Programming Services. As shared in direct emails with you, we have yet to receive final updates from your insurance claims processing and unfortunately, that portion is out of Nua Counseling s control. But we are happy to announce that we have a new biller on our team to help clarify things further and you are welcome to reach out to us directly for more information.
David
1 year ago
5

Erin and her team helped changed my life for the better. It's been years now since I was a patient of theirs and till this day I still use what they taught me. They went above and beyond what I expected and I'm so grateful to have found them

Response from the owner1 year ago
Hi David! Thank you so much for sharing this review! Our team greatly appreciates it!
Phillips Adebimpe
1 year ago
5

NUA has truly been a game changer for me and my family! It really starts with the staff and their approach. They aren t simply seeing patients; they see whole people! They ve been amazingly resourceful not only in sessions, but also with pointing me and my family to outside resources when it comes to things they don t offer. They take the time to ensure they find the right fit for each person. I d highly recommend them any day of the week!

Response from the owner1 year ago
Thank you, Phillips! We greatly appreciate this recommendation and sharing your experience with us!
Fidely Navarro Lopez
1 year ago
5

Mental health is really important and NUA counseling really assisted me in my times of need. Their staff and counselor have given me the tools I needed to be able to manage my mental health in a more productive and meaningful way. I highly recommend this facility to those seeking professional help, not only are they experts in their fields but they are so compassionate in their care, highly recommend.

Response from the owner1 year ago
Hi Fidely, thank you for this review! We are so happy to hear that you had a good experience with our program!
Ryan Lawrence Co
1 year ago
5

Where to begin? NUA was my choice for help when I hit my bottom and knew I needed serious help. I chose NUA for their wellness and CBT approach to looking at addiction- alcohol in my case. NUA's kindness and professional approach is on point... from IOP to continued weekly sessions on the heels of completing the program, I have so many new tools added to my arsenal... I am a 12-step AA fella, but NUA doesn't push that agenda, which was welcomed in my decision... They don't feel hospital-like sterile, so I felt like a human rather than a patient. I am filled with gratitude as I look to what I learned, and continue to learn from NUA, and am so glad I took the leap and made that initial call to get on the path of sobriety.

Response from the owner1 year ago
Hi Ryan, thank you so much for this very kind review! We greatly appreciate you sharing your story and your experience in our program, it means a lot to us!
Brandon Romanesco
1 year ago
2

I reached out to Nua when I was first considering recovery from alcoholism. It was great meeting with them. I later joined their program. It was a good group of about five members and a counselor. I felt like I belonged and was making progress. Then our counselor abruptly left Nua. Everyone was thrown into a large group. It was difficult to share. We spent half the time just reading PDF files. Then after I opened up about a relapse, I was removed from group. This didn't make sense to me. Nua stopped responding to my emails and site messages. My experience might be an anomaly. I don't want to deter anyone from seeking treatment. It just hurts to feel neglected by people who were supposed to help. In any case, I joined a local AA meeting and have been sober since leaving Nua.

Response from the owner1 year ago
Hi Brandon, thank you for very much for taking the time to share your experience in our group. We appreciate the feedback regarding the curriculum, and we were able to take this into effect and release an entirely new format at the beginning of this year. We apologize if you felt that you were not supported during your transition out of group. Nua s process, alike other treatment facilities, is to meet with a client individually before they return to group. This allows us to make treatment plan updates and make sure that you have a clear path on what the next steps are. We are happy to hear that you are doing well and we would happily welcome you back into group if you are wanting more support in addition to your AA meetings. We wish you all the best!
Erin Muat
1 year ago
4

Nua has helped in various stages of my addiction. When I was young and not ready to quit, I didn't take full advantage of the services here being offered to me, but I never forgot how kind and down to earth and awesome and understanding Erin Lynch was. That's why 7 years later when Id had enough of my using lifestyle and was ready to move forward in a new direction, I contacted Erin again and was welcomed back with open arms, without judgement. I took away one star because of 1) bad experience with one of the main staff during my return (her curriculum for group was very unhelpful and a waste of time) 2) high turnover for staff, two out of the three counselors I did find very helpful and wonderful left the company. Overall Nua has been very supportive and flexible in tailoring the program to my specific needs, and helping me no matter where I'm at in life.

Response from the owner1 year ago
Hi Erin, thank you for taking the time to share this. We value this feedback about the curriculum for group and are happy to share that we released a entirely new structured curriculum at the beginning of this year with weekly topics and other tools pulled from DBT, CBT and Relapse Prevention. Feedback like this allows us to make improvements and is greatly appreciated!
Kayla Frances Summers
1 year ago
5

I have been a client of Nua for a number of years, and for a variety of mental health-related & addiction-related services. I cannot recommend them highly enough. My therapist, Erin, goes above and beyond to not only meet with me weekly, but also welcomes additional check-ins, and offers additional resources (both inside and out of Nua s services).

Response from the owner1 year ago
Thank you for the very kind review, Kayla! We appreciate you taking the time to share your experience!
Kiara Patterson
2 years ago
5

I've been engaging with Nua Counseling for ~4 months and my experience has been nothing short of extraordinary. The staff are well educated and trained to assist with the struggles that may come with addiction and goes above and beyond to ensure their clients are supported.Their ability to adapt to peoples personal experiences to provide suitable treatment is amazing. Along with being in such unprecedented times, Nua has committed themselves to providing resources and additional support as Covid is making an impact.Nua intakes all external circumstances which may have an affect on ones well being, and create an effective plan to help one reach their full potential. Support is the Pillar, Lifestyle Fulfillment is the Plan, Recovery is the Purpose!

Heather Bering
3 years ago
5

Heather Vollin
3 years ago
5

This is the best place, with the best people! I don't know where I would be without them!

Mimi Vee
3 years ago
5

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