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Our Lady of Fatima Hospital

200 High Service Avenue
North Providence, RI 02904
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Our Lady of Fatima Hospital RI 2904

About Our Lady of Fatima Hospital

Their comprehensive behavioral health program offers help with mental healing as well as other benefits such as addiction treatment to put you on the road to recovery. They provide behavioral health emergency and crisis intervention care services, which are available 24/7. One nice thing about being admitted here is that often behavioral health problems are accompanied by other health issues, and medical care is available immediately if needed.

They have an inpatient behavioral health treatment program that is for acute psychiatric needs and geriatric psychiatry services. They also have an outpatient program for people who don’t need 24 hour care. It’s a short term intensive treatment program that’s customized to fit each person’s specific needs.

The outpatient program has a sector for those with mental health issues and substance use disorder or what’s called dual diagnosis. Aside from the individual outpatient care they also have family and group therapy sessions.

Similar Rehab Centers

Fact checked and written by:
Scott Blair
Edited by:
Kerry Nenn, BSW

Latest Reviews

Lauren K
1 day ago on Google
1
It has been two days since my experience in the ER, and I remain in complete shock and horror over what I experienced. After waking with severe abdominal pain at 10 weeks pregnant, my husband rushed me to this hospital as it was the closest to our home. Upon entering the building, I expected to speak directly with a medical professional who would immediately triage my condition. Instead, I was greeted with a sign in sheet and the instruction to sit down and wait until registration called my name. There was a blond woman behind a glass window whom I thought would surely see me and come to my immediate aid; instead, she proceeded to scroll through her phone while periodically looking up through the glass and doing nothing. After several minutes of no movement from this woman, nor the folks at the registration window, my husband alerted the employees to the severity of the situation. I was summoned to provide my registration info and have vitals and general medical info collected from the blond woman (whom I assume is a triage nurse?) She then stated “you’re going to hate me for this but I have no beds and you need to return to the waiting room.” My husband objected and reminded her that I’m pregnant and am clearly having a significant medical emergency. She insisted that we return to our seats as there was nothing else she could do. At this point, I was unable to sit in an upright position and was laying on the floor in the waiting room, writhing in pain. The blond woman emerged from behind her glass enclosure and demanded that I return to my seat. I pleaded for my husband to take me to a different hospital. The blond woman stated that Woman and Infants Hospital would be unlikely to get me in any sooner, because they “treat based on urgency.” My husband exclaimed that the situation was clearly urgent and stated that he was going to call 911. In what can only be described as a holiday miracle (please note my sarcasm), a bed became available within minutes and I was sent into the ER. Unfortunately, the wait there continued to take an unreasonably long time, and the pain had grown so severe that I was calling out for help, vomiting, and had wet myself. Still, nobody came. When a doctor finally did appear (an older, disgruntled gentleman), he asked what was wrong and I told him I’m pregnant and in excruciating abdominal pain. He looked at me quizzically and stated something to the effect of “ok, so….what else?” I was in too much pain to challenge this man’s rude, unnecessary skeptical and degrading attitude. Luckily, he agreed to provide pain medication and send me for an ultrasound. The ultrasound revealed an ovarian torsion with no blood flow to my left ovary, as well as a ruptured ovarian cyst. I was rushed to Woman and Infants hospital, where I underwent emergency surgery. After the surgery, I was shown photos that revealed just how severe the situation had become (my ovary and fallopian tube were twisted, enlarged, and nearly black in color). Waiting any longer could have been disastrous. To be entirely, unequivocally clear to the blond woman who was working in the ER that morning - this was a SEVERE medical emergency that you brushed off as inconsequential. If we had not pushed to be assisted right away, your nonchalant behavior could have resulted in the loss of my ovary and fallopian tube, or even worse, irrevocable harm to my unborn child. I wish I had recorded your name. You present as a person entirely devoid of compassion and inconvenienced by your career choice. You are an improper fit for the job position you hold, and I strongly urge you to choose a career path that is not patient-facing. And to the doctor who initially greeted me with a sarcastic scoff - it was so interesting to note your change in demeanor when the ultrasound results revealed I was not, in fact, bluffing. I hope you give future patients the benefit of doubt and re-read the Hippocratic Oath that you once took. Shame on this hospital, for allowing such incompetency in the ER. The director of this hospital needs to read these reviews.
Kerri Lynn D
4 days ago on Google
1
If I could give 0 stars, I would. This place was completely useless. We brought my wife in with immense abdominal pain, signed in at 10:20 pm. Sat in the waiting area for over half an hour before being called to the window to register, then waited again for the triage nurse to call her in. Got into a room after 11:30 pm. Nurse came and asked most of the same questions triage had. Told us a doctor would be to see her shortly. After a couple hours of waiting, I finally flagged down the nurse, and asked if she knew when a doctor would actually be in to see her. She told us that there was literally only ONE DOCTOR working. ((What kind of ER has only one doctor on?)) She said she'd find out how many people were ahead of her. Comes back and tells us there's two patients before her. Doctor finally came in at just before 3 am. His "treatment" plan was to give her a drink and maybe some mylanta. Mind you, my wife was in so much pain she thought she was going to die, but this quack was going to give her water and call it good. We decided to just leave, and I can guarantee we will never go back there. Don't waste your time going here.
Alex Carlson
1 week ago on Google
3
The nurse handling the needle really harmed me when they applied it to the large wound i had. But when a doctor did it at a seperate hospital, which they sent me to, there was little to no pain. Nurse who talked me through was 10/10. Hope shes well
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Rehab Score

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6.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Clients who are stepping down from inpatient care and those who prefer to remain at home during treatment may choose to enroll in an outpatient rehab. These facilities offer a comprehensive continuum of care designed to evolve with clients' changing needs. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are designed for clients requiring frequent and high intensity treatment. Clients in outpatient care typically engage in individual, group, and family counseling and recovery-focused life skills training.

Clients in inpatient rehab benefit from a highly structured and supportive environment away from the stressors that can trigger or exacerbate addiction. Inpatient treatment is designed primarily for clients in early recovery or at an increased risk of relapse. They provide intensive clinical supervision and addiction counseling, which may include group and family therapy. Clients may also engage in extensive addiction education to support long-term sobriety. Many programs offer complementary therapies, including art and animal therapy.

Rehab aftercare programs provide a complete continuum of care for clients who have successfully completed higher level treatment programs but who may still be enrolled in formal outpatient treatments. These programs are also designed for clients who have been discharged from outpatient care. Drug rehab aftercare facilitates clients' long-term sobriety through a full suite of customized services aligned with the client's evolving needs. These services may include peer coaching, career counseling, and 12 step program induction, among others.

12 step programs may be found both in addiction treatment centers and in the community, where meetings are anonymous, free, and open to the public. These programs presume that sustained recovery depends on spiritual, psychological, and emotional growth and healing. Religious affiliation isn't required, but the 12 step recovery model is based on the belief in a higher power. Peer sponsors support participants as they use the steps to cultivate self-awareness, forgiveness, acceptance, and accountability.

A drug intervention in Rhode Island can provide the support and encouragement an individual needs to take a first step toward recovery. This planned meeting is facilitated by an interventionist and includes the individual and their loved ones. The goal is to encourage the individual to get the help they need. The interventionist offers intervention services that include planning, guidance, and treatment recommendations.

A partial hospitalization program (PHP) offers intensive rehab without the need for 24-hour care. Whether it's an alternative to inpatient hospitalization or a step-down option post-hospital or residential care, PHP treatment often includes relapse prevention strategies, medication management, and other behavioral therapy interventions. PHP treatment typically requires daily sessions for 4-8 hours, 5 days a week. Depending on your progress, the length of PHP treatment can vary, averaging 90 days. The cost of PHP treatment varies but is often fully or partially covered by providers.

In medically assisted detox, a team of medical professionals will be on hand 24/7 as your body is detoxing from addictive substances. As a result, you may experience physical and psychological side effects, such as mood swings, anxiety, nausea, or flu-like symptoms to help alleviate potential withdrawal symptoms, and keep you as safe and comfortable throughout this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

During cognitive behavioral therapy in Rhode Island, your therapist helps you identify negative thought patterns and explore healthier ways to think and act. You'll learn how to develop coping strategies and change your behaviors.

The word dialectical means opposing. Dialectical behavior therapy focuses on two opposites: acceptance and change. You'll learn to accept your emotions and circumstances while also working to make changes. You'll identify negative patterns and learn coping skills to create new, healthy patterns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy for drug addiction is a collaborative process between yourself and your therapist. During your sessions, you address personnel experiences and emotional struggles head on. This helps your therapist gain insight into your addiction triggers and develop coping skills and a road map for sustained recovery.

Trauma focus therapy helps you heal from the psychological impact that trauma has had on your life. Using this approach promotes healing, helps you to better understand your emotional and physical responses, and fosters emotional resilience.

Couples who are in couples therapy meet with a licensed counselor weekly. The therapist mediates while each partner voices their concerns. The couple then receives feedback and insights on how to work through the challenges they're facing in the relationship.

During family therapy sessions, each member has a safe space to openly express their feelings about addiction and the challenges it has created within the family. It is crucial to rebuild trust, strength, and relationships that were affected by addiction. This helps the family to support and empower their loved one's recovery.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Jeffrey H. Liebman

CEO

David J. Ragosta

CFO

Donna Rubinate, RN, MBA

COO

R. Otis Brown

VP, Marketing & External Affairs

Cherry Krys, MBA, CHC

VP, Compliance & Research

Lynn Leahey, RN

VP of Patient Care Services & Chief Nursing Officer

Contact Information

Building icon

200 High Service Avenue
North Providence, RI 02904

Reviews of Our Lady of Fatima Hospital

3.8/5 (1270 reviews)
5
Staff
4
Amenities
4
Meals
5
Value
4
Cleanliness
5
768
4
113
3
48
2
53
1
293

Reviews

4
This place saved my life

I was admitted to the unit at a terrible time in my life and needed some help. If it wasn’t for the care I received, I may not be here today to tell you how caring and thorough the providers and staff were.

Kayla D.
Reviewed on 2/2/2025
Staff
5
Amenities
4
Meals
4
Value
5
Cleanliness
4
1

The staff is too rude, does not care about anything more than money and get you out fast to have free time

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8020504731861 (1268 reviews)
Lauren K
1 day ago
1

It has been two days since my experience in the ER, and I remain in complete shock and horror over what I experienced. After waking with severe abdominal pain at 10 weeks pregnant, my husband rushed me to this hospital as it was the closest to our home. Upon entering the building, I expected to speak directly with a medical professional who would immediately triage my condition. Instead, I was greeted with a sign in sheet and the instruction to sit down and wait until registration called my name. There was a blond woman behind a glass window whom I thought would surely see me and come to my immediate aid; instead, she proceeded to scroll through her phone while periodically looking up through the glass and doing nothing. After several minutes of no movement from this woman, nor the folks at the registration window, my husband alerted the employees to the severity of the situation. I was summoned to provide my registration info and have vitals and general medical info collected from the blond woman (whom I assume is a triage nurse?) She then stated “you’re going to hate me for this but I have no beds and you need to return to the waiting room.” My husband objected and reminded her that I’m pregnant and am clearly having a significant medical emergency. She insisted that we return to our seats as there was nothing else she could do. At this point, I was unable to sit in an upright position and was laying on the floor in the waiting room, writhing in pain. The blond woman emerged from behind her glass enclosure and demanded that I return to my seat. I pleaded for my husband to take me to a different hospital. The blond woman stated that Woman and Infants Hospital would be unlikely to get me in any sooner, because they “treat based on urgency.” My husband exclaimed that the situation was clearly urgent and stated that he was going to call 911. In what can only be described as a holiday miracle (please note my sarcasm), a bed became available within minutes and I was sent into the ER. Unfortunately, the wait there continued to take an unreasonably long time, and the pain had grown so severe that I was calling out for help, vomiting, and had wet myself. Still, nobody came. When a doctor finally did appear (an older, disgruntled gentleman), he asked what was wrong and I told him I’m pregnant and in excruciating abdominal pain. He looked at me quizzically and stated something to the effect of “ok, so….what else?” I was in too much pain to challenge this man’s rude, unnecessary skeptical and degrading attitude. Luckily, he agreed to provide pain medication and send me for an ultrasound. The ultrasound revealed an ovarian torsion with no blood flow to my left ovary, as well as a ruptured ovarian cyst. I was rushed to Woman and Infants hospital, where I underwent emergency surgery. After the surgery, I was shown photos that revealed just how severe the situation had become (my ovary and fallopian tube were twisted, enlarged, and nearly black in color). Waiting any longer could have been disastrous. To be entirely, unequivocally clear to the blond woman who was working in the ER that morning - this was a SEVERE medical emergency that you brushed off as inconsequential. If we had not pushed to be assisted right away, your nonchalant behavior could have resulted in the loss of my ovary and fallopian tube, or even worse, irrevocable harm to my unborn child. I wish I had recorded your name. You present as a person entirely devoid of compassion and inconvenienced by your career choice. You are an improper fit for the job position you hold, and I strongly urge you to choose a career path that is not patient-facing. And to the doctor who initially greeted me with a sarcastic scoff - it was so interesting to note your change in demeanor when the ultrasound results revealed I was not, in fact, bluffing. I hope you give future patients the benefit of doubt and re-read the Hippocratic Oath that you once took. Shame on this hospital, for allowing such incompetency in the ER. The director of this hospital needs to read these reviews.

Kerri Lynn D
4 days ago
1

If I could give 0 stars, I would. This place was completely useless. We brought my wife in with immense abdominal pain, signed in at 10:20 pm. Sat in the waiting area for over half an hour before being called to the window to register, then waited again for the triage nurse to call her in. Got into a room after 11:30 pm. Nurse came and asked most of the same questions triage had. Told us a doctor would be to see her shortly. After a couple hours of waiting, I finally flagged down the nurse, and asked if she knew when a doctor would actually be in to see her. She told us that there was literally only ONE DOCTOR working. ((What kind of ER has only one doctor on?)) She said she'd find out how many people were ahead of her. Comes back and tells us there's two patients before her. Doctor finally came in at just before 3 am. His "treatment" plan was to give her a drink and maybe some mylanta. Mind you, my wife was in so much pain she thought she was going to die, but this quack was going to give her water and call it good. We decided to just leave, and I can guarantee we will never go back there. Don't waste your time going here.

Alex Carlson
1 week ago
3

The nurse handling the needle really harmed me when they applied it to the large wound i had. But when a doctor did it at a seperate hospital, which they sent me to, there was little to no pain. Nurse who talked me through was 10/10. Hope shes well

Kinjan Patel
1 week ago
5

Thank you for wonderful service and saving my mother's life. I really appreciated what you did. She is doing lot better because of all of your efforts. Urology department including their inpatient service team, ID doctor and critical care doctor: Thank you for your prompt decisions, multiple surgeries, getting best meds, team approch to deal with medical problem. 👏 👏

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