Northbrook Behavioral Health Hospital

425 Woodbury - Turnersville Rd
Blackwood, NJ 08012

Northbrook Behavioral Health NJ 8012

About Northbrook Behavioral Health Hospital

Northbrook Behavioral Health Hospital is a psychiatric care hospital that is committed to exclusively treating behavioral health concerns, including substance abuse and dual diagnosis conditions. It is located in Blackwood, New Jersey and provides inpatient treatment for adults throughout the state.

When you choose Northbrook Behavioral Health Hospital for treatment, you’ll get unparalleled care. The acclaimed psychologists, psychiatrists and therapists at this center have years of experience treating substance abuse and co-occurring disorders. They are known to effectively treat high-acuity cases through robust treatment plans and comprehensive discharge planning and support.

You might also enjoy the adjunctive therapies offered on an inpatient basis to those needing assistance with overcoming addiction. The adjunctive therapies at this hospital are unequal to virtually any other hospital in the state and nationally. The adjunctive therapies you can expect to enroll in include music therapy, art therapy, recreational therapy and spirituality therapy.

Specialists in their respective fields oversee these therapies, so you can count on the treatment effectively helping treat addiction the way it is supposed to. In addition, you will be given a designated social worker who will help you devise aftercare planning and assist with follow up appointments to ensure you remain substance free.

So, if you’re interested in inpatient treatment at this hospital, consider speaking with your insurer. Since the Joint Commission accredits the hospital, it accepts most major health insurance plans, so you shouldn’t have an issue getting your treatment approved. However, if you do encounter problems consider out of network benefits or payment plans with the hospital if it’s permitted.

Latest Reviews

Ricardo Camacho
2 weeks ago on Google
1
My daughter was recently transferred To this hospital without my consent . When I try to call and know how s she s doing no one can transfer the call to her . She s not being treated well at all, she s not eating because they barely provide her food and because of that she s losing weight quickly. I can t visit her or bring her clean clothes Because they don t allow. She still wearing the same clothes from the day he was transferred. This is a terrible place to bring your loved one to because they don t treat anyone with the help they need at all, it s actually worse in any possible circumstance. The only way for me too get her out of this horrible place is to take legal action.
Response from the owner1 week ago
Dear Ricardo, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I deeply apologize regarding your concerns for patient care, clothing, and visitation and would like to assist you further. Northbrook consistently aims to provide kind and safe care for our patients. Northbrook provides meals three times a day, with many snack options throughout the day. We also can provide clothing for patients in need of new clothing, as well as allow for loved ones to drop off personal clothing items to our patients. For visitation, if you would like to schedule a visit, please reach out to our visitation line 856-739-2975 and we can assist you. I would like to address your concerns further, we can be reached via email concerns@northbrookbhh.com or phone call to 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Victoria Lin
3 weeks ago on Google
1
Horrible excuse for a behavioral health institute run by "professionals" trained to make money for the government. Do not ever admit yourself or anyone you actually care about. Beyond traumatic for all.
Response from the owner1 day ago
Dear Victoria, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you so much for reaching out to Northbrook to express your concerns. I deeply apologize that the hospital did not meet your expectations as we consistently strive to provide compassionate care and exceed expectations for our patients and their loved ones. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
San-Fran Cisco
1 month ago on Google
1
This place made my boyfriend much worse...
Response from the owner2 weeks ago
Dear San-Fran Cisco, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I am very sorry that the hospital did not meet you or your loved one's expectations. Northbrook continuously aims to provide beneficial, competent and compassionate care for all of our patients. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital

Location

Accepted Insurance

Northbrook Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs enable clients to receive a full continuum of care while continuing to live at home. They're often ideal for clients who are stepping down from inpatient care but some clients may prefer to transition into outpatient treatment immediately after completing detox. Many outpatient facilities also offer ambulatory medical detox for low-risk clients. Outpatient treatment generally includes psychotherapy and life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT).
inpatient iconInpatient
Clients often enter inpatient rehab following detox, but they may also enroll during early recovery or at an increased risk of relapse. Inpatient rehabs provide housing, meals, and intensive clinical supervision, allowing clients to focus exclusively on their recovery in a highly structured and supportive environment. Clients typically receive multiple individual, group, and/or family therapy sessions weekly. Many programs also offer extensive addiction education and recovery-focused life skills training. Integrative inpatient rehabs provide holistic therapies as well.
sober-living iconSober Living Homes
A sober living home in New Jersey is for individuals who are recovering from alcohol and drug addiction issues. This type of halfway house residence is focused on helping individuals learn and apply the tools of recovery. The setting provides fellowship, support, and structure to prevent relapse. The homes are typically designed for either men or women, but some may offer space for women with their children.
24-hour icon24-Hour Clinical Care
24-hour clinical care in New Jersey provides a setting where you can withdraw from alcohol or drugs under close monitoring of experienced medical staff. These trained professionals can intervene at any time if needed. They can prescribe medications to reduce cravings and physical discomfort. Mental health professionals are also available to address any emotional and psychological challenges you experience as you begin your recovery journey.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing helps clients find their motivation to change. It can be an effective method to work with clients who are angry or hostile or feel insecure about their ability to make changes in their lives. It is often used during addiction treatment or to manage physical health conditions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • building1 iconDay School

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (856) 374-6500
Building icon

425 Woodbury - Turnersville Rd
Blackwood, NJ 08012

Fact checked and written by:
Jason Collins
Edited by:
Courtney Myers, MS

Reviews of Northbrook Behavioral Health Hospital

1.96/5 (139 reviews)
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Reviews

1

released my sister while in a fully manic state, no real plan for after she left; NO IOC program even after they were judge's orders. I do not believe they care or are even diagnosing patients correctly. They are letting patients back out into communities fully manic and ref ... Read More

Reviewed on 3/6/2023
1

They released my wife in horrible condition nobody give me a call she coming out she wandering the streets for two days before I found her in very bad mental condition

Reviewed on 7/15/2019
1

This is a horrible place. My sister was sent there for help for anxiety issues. She has severe Rheumatoid Arthritis issues. She walked into the hospital in December fine - she left a month later in a wheelchair because they never gave her any of her RA medicine. No care for ... Read More

Reviewed on 7/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Ricardo Camacho
2 weeks ago
1

My daughter was recently transferred To this hospital without my consent . When I try to call and know how s she s doing no one can transfer the call to her . She s not being treated well at all, she s not eating because they barely provide her food and because of that she s losing weight quickly. I can t visit her or bring her clean clothes Because they don t allow. She still wearing the same clothes from the day he was transferred. This is a terrible place to bring your loved one to because they don t treat anyone with the help they need at all, it s actually worse in any possible circumstance. The only way for me too get her out of this horrible place is to take legal action.

Response from the owner2 weeks ago
Dear Ricardo, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I deeply apologize regarding your concerns for patient care, clothing, and visitation and would like to assist you further. Northbrook consistently aims to provide kind and safe care for our patients. Northbrook provides meals three times a day, with many snack options throughout the day. We also can provide clothing for patients in need of new clothing, as well as allow for loved ones to drop off personal clothing items to our patients. For visitation, if you would like to schedule a visit, please reach out to our visitation line 856-739-2975 and we can assist you. I would like to address your concerns further, we can be reached via email concerns@northbrookbhh.com or phone call to 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Victoria Lin
3 weeks ago
1

Horrible excuse for a behavioral health institute run by "professionals" trained to make money for the government. Do not ever admit yourself or anyone you actually care about. Beyond traumatic for all.

Response from the owner3 weeks ago
Dear Victoria, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you so much for reaching out to Northbrook to express your concerns. I deeply apologize that the hospital did not meet your expectations as we consistently strive to provide compassionate care and exceed expectations for our patients and their loved ones. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
San-Fran Cisco
1 month ago
1

This place made my boyfriend much worse...

Response from the owner4 weeks ago
Dear San-Fran Cisco, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I am very sorry that the hospital did not meet you or your loved one's expectations. Northbrook continuously aims to provide beneficial, competent and compassionate care for all of our patients. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Rain Smithsteen
1 month ago
1

After reading several reviews, I feel like I need some mental health care. And your responses back to these people are unacceptable. You say the same thing to each person I currently have a friend that s in your facility and he voluntarily is there no doctor or nurse has contacted the family. It s been over a week. You do not have family members come in and do a family meeting with the patient. Why do not have family meetings with the patient The patient with the TIA why did you not go back and pick him up from Jefferson? Cause I recommend and I suggest strongly this time someone asked for a family meeting. You agree to it an allow the family meeting and there better be a doctor and a social worker. To me, this place sounds like a money, making organization that could care less about the mental health care patients. I can only pray that my friend is not being damaged working there and drugged. In my friends case, he does not need all the drugs that you are forcing him to take. When I did speak to him, he sounded like a zombie. That s not him. He s gotten worse since he s been there. And unfortunately, it s extremely hard to get an appointment to come in and visit him. I ve called several times and nobody answers the phone. Why is that? Are you understaffed? And please do not respond to be with. I m sorry that we do not exceed your expectations. I m so scared for my friend right now.

Response from the owner1 month ago
Dear Rain, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I understand your concerns regarding patient care and visitation and would like to assist you further. Northbrook consistently aims to provide empathetic care for our patients and acknowledges the important of family connection during an individual's treatment. For visitation, if you would like to schedule a visit, please reach out to our visitation line 856-739-2975 and we can assist you. If you would like to address your concerns further, we can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Victoria Z
1 month ago
2

a loved one just got transferred here despite that this location is an hour+ from us. we drove to see him and were turned away because we didnt have "an appointment" to visit him during visiting hours. We had no idea you had to schedule a visit during regular visiting hours. No one has called the family to update us. On the upside our loved one has dealt with extreme insomina for months after weaning off medication. When i called number that the patients answer and asked to speak with him i was told he was sleeping, so i was glad for that.

Response from the owner1 month ago
Dear Victoria, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I certainly do apologize that the hospital did not meet your expectations regarding scheduling for visitation. For visitation, if you would like to schedule a visit, please reach out to our visitation line 856-739-2975 and we can assist you. If you would like to address your concerns further, we can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Cindy Munley
1 month ago
1

My fiance went there and was held for over a month and no one there would answer my phone calls, even though I am his medical designee. We have never even received a diagnosis despite multiple phone calls. Additionally, they sent him home with someone else's discharge papers, which included the patient's name, address and medications!! I called the hospital regarding this error, asking for my finance's discharge papers, and no one ever returned my call...My loved one said the staff were very rude and uncaring. They held him for way more than seemed necessary. I just did a search to see if they're owned by Acadia but they are not.

Response from the owner1 month ago
Dear Cindy, My name is Brooke and I am the Patient Advocate for Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I certainly do apologize that the hospital did not meet your expectations as Northbrook consistently strives to provide competent, confidential, and compassionate care for our patients. Northbrook has also made many recent changes to further enhance the care we provide to our patients and optimize family involvement in the treatment process. I would like to address your concerns further and can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Raymond Letts
1 month ago
1

While I was in there facilities I pled for over 24hrs to be switch Into a different room due to another patient in the same room as I. The patient was having there own issues causing lack of me being able to sleep.Said patient had a out lash that caused my heart rate to elevate; resulting in a TIA ultimately. While I has having a active TIA I had thick, bloody mucus coming from my nose and my mouth, breathing struggles and pleading for immediate hospital transport. ( I have prio EMS experience ). While pleading one of the " nurse " attempted to initiated CPR protocols While I was alert and responsive.After being transported to a Jefferson stroke center near by and diagnosed with a "TIA" I was ultimately released from Jefferson with no transport back to northbrooks facilities. I was only wearing a hospital gown, I did not have my personal belongings, cellphone, wallet, nothing.Jefferson attempted to reach out to northbrook to come and or schedule a pick up to return me back to the facility that I came from. Northbrook refused and told them I was no longer a patient and was not responsible for returning me back to my items at there facility, or bring me my items to me.Thankfully I was able to get a hold of a friend who drove 3 plus hours to pick me up, drive me back to northbrook, and assist in returning me. It took northbrook well over two and a half hours to locate my personal items, return them to me, and send me on my way home.

Response from the owner1 month ago
Dear Raymond, My name is Brooke and I am the Patient Advocate at Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I certainly do apologize that the hospital did not meet your expectations as Northbrook consistently strives to provide competent and compassionate care for our patients. Northbrook aims to ensure continuity of care while also addressing any medical concerns that may require a higher level of care. I would like to adderss your concerns further and can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Marie Swanson
1 month ago
1

They hang up the phone on u ! Or not picking up the phone or transfer number to number person to person but no one will be there to speak to you in the phone

Response from the owner1 month ago
Dear Marie, My name is Brooke and I am the Patient Advocate for Northbrook Behavioral Health Hospital. Thank you for reaching out to us. I certainly do apologize that the hospital did not meet your expectations as Northbrook consistently strives to provide competent and compassionate care for our patients. Northbrook has also made many recent changes to further enhance the care we provide to our patients and optimize family involvement in the treatment process, inclusive of ensuring timeliness of returning phone calls. If you would like to address your concerns further and can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Ecco
1 month ago
1

I would rather shave my eyebrows .

Response from the owner1 month ago
Hello Ecco, Thank you for reaching out to us. I certainly do apologize that the hospital did not meet your expectations as Northbrook consistently strives to provide competent and compassionate care for our patients. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. Thank you again for communicating with us and we look forward to assisting you with this further. Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Peter Roman
3 months ago
5

People who end up here usually have a traumatized, abused "base" of a brain. I have been dealing with drug induced Schizoaffective disorder bipolar type with PTSD since 2011 and I've had my fair share of hospitalizations throughout NJ. I've also tried different remedies for mental health including TMS (transcranial magnetic stimulation), neurofeedback, Ketamine, talk therapy, etc and this place is just another manifestation of the need to treat people who are non-violent but on the brink of being a threat. I was at Northbrook maybe 5-6 times throughout my mental health career and each time is pretty much rigorously consistent. The place is riddled with preventative measures against hurting yourself or others and although it is locked down pretty heavily, there are a few things that are implemented to address most patients becoming stir crazy, including going outside every day twice a day. I will say the food is highly processed and mostly unhealthy. I've stayed at other places that have more nutritional meals where I didn't gain 40 pounds like I did at Northbrook. The staff is mostly composed of techs whose sole job it is to hold down patients if they're demonstrating even the least bit of instability. You have to realize that this place is pretty old, so the staff is worn out and deals with irrational, incoherent, and drug abused patients. They are human too and more than likely a lot of them are themselves on medication for anxiety and various other mental health states. That's how much they believe in medicine and therapy is that they themselves will take part in it. However, with that being said I do feel like this place can improve in several different aspects. Food and nutrition being one of them, but also implementing different treatments such as neurofeedback. I spent over $10,000 (money I got from a lawsuit related to my illness) on neurofeedback. That's 120 sessions of a therapy that is designed to treat ADHD, mood, autism, and addiction. My IQ has also gone up by over 10 points and I'm going back to school for my masters degree in computer engineering. This place has potential to be better than it is, but like I said, the people here don't have a solid "base" of a brain. Neurofeedback addresses this core cognition and makes it so that underlying irrationalities such as fears, jealousies, angers, and other types of anxieties are polished and smoothened out. If Northbrook and other mental health hospitals implemented a more modern, digital-aged approach to treatments such as neurofeedback, people would actually give this place good reviews. The logistics of having unstable patients who might not comply with the technicalities of neurofeedback would have to be ironed out. Other than that Northbrook is shaped by the people that are hospitalized there, hence the rap music preferences during group art and music therapies. Patients have been traumatized and are struggling with their core cognition that I don't think the obvious medication solely addresses. I will say that the art therapists, music therapists, addiction therapists, psychiatrists, doctors and the higher level staff are all mentally healthy and provide good counseling, advice, and are generally friendly and helpful. But a lot of patients here are addicted to drugs, have unstable homes, if at all, are homeless, and are generally socioeconomically disadvantaged. There are only so many things staff can do before the demands and attitudes of the patients become intolerable. If you're nice, they're nice. 3-4 weeks of inpatient stay is uncomfortable. I called it Hell Week for a reason. No disrespect to the Navy Seals, but mostly your stay is shaped by the actual patients. Not the staff. There are some seriously messed up cases that come to Northbrook, so the overall stigma and reputation that a patient gets is, admittedly negative. Patients are generally treated the same with utmost caution and to the highest level of preventative measures. This is why it gets so many negative reviews.

Response from the owner3 months ago
Hello Peter, My name is Brooke Sparks, and I am Patient Advocate for Northbrook Behavioral Health Hospital. I wanted to thank you for your five-star review! I am delighted that you had a positive experience with our facility as we focus on delivering compassionate, high-quality care to our patients. We have made many recent, positive changes within our facility to promote a more comfortable stay with offering healthier food options, community resources upon discharge and more therapeutic group environments for our patients with continued ongoing assessments for improvement. If you would like to address your concerns further, I can be reached at concerns@northbrookbhh.com or 856-374-6881. We wish you well and thank you again for your review! Sincerely, Brooke Sparks, Patient Advocate at Northbrook Behavioral Health Hospital
Mike
3 months ago
2

Alison Martinez
3 months ago
5

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