New Start Clinics

6614 E Main Ave
Spokane, WA 99212

New Start Clinics WA 99212

About New Start Clinics

Medication-Assisted Treatment involves the use of medications, in combination with counseling and behavioral therapies, to provide a “whole-patient” approach to the treatment of substance use disorders. When used with a strict follow-up program, studies have shown this model of care carries a success rate of over 40% compared to the national rate of 2%. This is a unique program designed for individual patients.

Latest Reviews

Jessica Sadkowski
1 month ago on Google
5
Everyone at new start is amazing! I can't thank them enough!
Response from the owner3 days ago
Hi Jessica. Thank you for this wonderful review!
Star D
6 months ago on Google
1
Title: Unprofessional Conduct and Questionable Documentation at New Start Clinics in Spokane Valley, WARating: (1/5)I recently had a highly disappointing experience with New Start Clinics in Spokane Valley, WA, located at 6614 E Main Ave, Spokane Valley, WA 99212. The conduct of the staff left much to be desired, and their behavior was both judgmental and rude. It was not until I advised them that I would file a complaint regarding potential HIPAA violations that they reluctantly agreed to provide the medical records I requested.Upon receiving the records and thoroughly reviewing them, I discovered alarming discrepancies that strongly suggest editing and falsification of documents.The unprofessional conduct exhibited by the staff at New Start Clinics is deeply concerning. Patients rely on medical professionals to maintain the highest standards of integrity, empathy, and respect. Unfortunately, this clinic failed to meet even the most basic expectations.I strongly urge prospective patients to consider alternative healthcare providers in the Spokane Valley area. It is crucial to entrust your health and well-being to professionals who prioritize patient care and adhere to ethical practices. New Start Clinics, based on my personal experience, does not meet these criteria.Please be cautious when considering New Start Clinics for your healthcare needs.
Response from the owner5 months ago
Thank you for taking the time to share your feedback after a frustrating experience. Our primary goal is to create a positive outcome for each patient through customized care, and maintaining patient privacy and trust is key to those care outcomes. To protect those outcomes and for the safety and security of our patients and staff, we don't discuss HIPAA related information or the circumstances around HIPAA protected information requests in public forums. We are available to respond to any records requests at (509) 587-0105 or in person at 6614 E Main Ave, Spokane Valley, WA 99212
misti pyper
9 months ago on Google
5
This is the most fantastic doctors office I've ever been to. Everyone is so kind and caring.
Response from the owner7 months ago
Thank you for your kind review, Misti! We're glad you had a great visit.

Location

Accepted Insurance

New Start Clinics works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Open Beds

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (509) 587-0105
Building icon

6614 E Main Ave
Spokane, WA 99212

Reviews of New Start Clinics

4.9/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (41 reviews)
Jessica Sadkowski
1 month ago
5

Everyone at new start is amazing! I can't thank them enough!

Response from the owner1 month ago
Hi Jessica. Thank you for this wonderful review!
Star D
6 months ago
1

Title: Unprofessional Conduct and Questionable Documentation at New Start Clinics in Spokane Valley, WARating: (1/5)I recently had a highly disappointing experience with New Start Clinics in Spokane Valley, WA, located at 6614 E Main Ave, Spokane Valley, WA 99212. The conduct of the staff left much to be desired, and their behavior was both judgmental and rude. It was not until I advised them that I would file a complaint regarding potential HIPAA violations that they reluctantly agreed to provide the medical records I requested.Upon receiving the records and thoroughly reviewing them, I discovered alarming discrepancies that strongly suggest editing and falsification of documents.The unprofessional conduct exhibited by the staff at New Start Clinics is deeply concerning. Patients rely on medical professionals to maintain the highest standards of integrity, empathy, and respect. Unfortunately, this clinic failed to meet even the most basic expectations.I strongly urge prospective patients to consider alternative healthcare providers in the Spokane Valley area. It is crucial to entrust your health and well-being to professionals who prioritize patient care and adhere to ethical practices. New Start Clinics, based on my personal experience, does not meet these criteria.Please be cautious when considering New Start Clinics for your healthcare needs.

Response from the owner6 months ago
Thank you for taking the time to share your feedback after a frustrating experience. Our primary goal is to create a positive outcome for each patient through customized care, and maintaining patient privacy and trust is key to those care outcomes. To protect those outcomes and for the safety and security of our patients and staff, we don't discuss HIPAA related information or the circumstances around HIPAA protected information requests in public forums. We are available to respond to any records requests at (509) 587-0105 or in person at 6614 E Main Ave, Spokane Valley, WA 99212
misti pyper
9 months ago
5

This is the most fantastic doctors office I've ever been to. Everyone is so kind and caring.

Response from the owner8 months ago
Thank you for your kind review, Misti! We're glad you had a great visit.
Elizabeth Denison
9 months ago
5

Response from the owner8 months ago
Thanks for the review, Elizabeth!
Brittany Bagley
9 months ago
5

I have been with the new start clinic for a few years now and going from ideal options to the new start clinic I love going to my appointment ideal options I did not like going so when my husband found this clinic I was relieved and I love all the staff at new start clinic they make you feel welcome and your like family and I love that about a doctors office

Sheila Palo
9 months ago
5

New Start Clinic in Spokane is a great clinic! I was worried I wouldn't be able to get my meds since I was away from my hometown but they took care of me! They were friendly & listened to my situation and showed understanding and compassion -they were able to see me the same day as a walk-in patient- I was impressed and recommend NEW START to anyone needing their services-

Response from the owner8 months ago
Hi Sheila. We aim to accommodate walk-in patients when we're able to. Thanks for sharing your experience and visiting our office.
C
9 months ago
5

This is my third recovery clinic and this clinic by far in every area is far and above any others. The best part is how friendly and caring the staff is , I've never seen this in any other business until this one. I would recommend new start clinics to everyone in need of recovery or even questions, they work with you in every area including financial.

Response from the owner8 months ago
Thank you for leaving this review and sharing your experience with our office. We strive to treat every patient with care and kindness, and we're glad you felt that.
Esther Schnedler
9 months ago
5

Compassionate and competent care. I never have to wait, in and out quickly. Love their Moses Lake site!

Response from the owner8 months ago
Thanks, Esther! We're glad you were helped in a timely manner.
Kathleen Roullier
9 months ago
5

I have not only found help and a new life here at New Start Clinic Spokane, but also a new family! Love everyone here!! The are so kind and caring, and they have consistently shown they care about me as a whole person, not just an addict. God Bless them all

Response from the owner8 months ago
Thanks, Kathleen! We're glad we were able to help you on your journey.
Katie Joseph
11 months ago
5

I love new start, great customer service, great care

Response from the owner8 months ago
Thanks, Katie! We're glad you were satisfied with the care you received at our clinic.
Andrew Johnson
11 months ago
5

Everyone that works here is very friendly and you can tell that the employees really care :)

Response from the owner8 months ago
Hi Andrew. We're glad you had a good experience with our office. Thanks for the review.
Tricia Wolff
1 year ago
5

The New Start clinic has helped me change my life for the better I am 6 months clean and thriving thank you

Response from the owner8 months ago
Hi Tricia. We're glad we were able to be part of your successful journey. Thanks for the review!
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