New Start Clinics – Moses Lake

708 E Penn St Moses Lake, WA 98837
InpatientOutpatient
New Start Clinics - Moses Lake WA 98837

About New Start Clinics – Moses Lake

Medication-Assisted Treatment involves the use of medications, in combination with counseling and behavioral therapies, to provide a “whole-patient” approach to the treatment of substance use disorders. When used with a strict follow-up program, studies have shown this model of care carries a success rate of over 40% compared to the national rate of 2%. This is a unique program designed for individual patients.

Latest Reviews

Karen Brune
4 years ago on Google
5
I love the staff at New Start. They are so kind and are there to help anyone with the willingness to get clean and sober. They never judge you and are very encouraging. The front desk people are so wonderful and kind and friendly. Thank you for a great experience ! I recommend to anyone who is willing to turn their life around.
Response from the owner2 years ago
Hi Karen, Our team is inspired by our patients like you! Thank you for your recommendation.
Hayle Kay
4 years ago on Google
5
Nice, caring staff at the Moses lake location who truely love what they do. Everytime I walk in the door, I get greeted by name with a warm smile. They are very kind and willing to help and give you resources to better your life and get you on the road to recovery!
Response from the owner2 years ago
Thank you, Hayle! We take pride in providing our patients with the latest resources on the road to recovery. This review puts a smile on our faces :)
Sarah K
4 years ago on Google
5
New Start is by far the best treatment place I have ever been to. There quick, there super friendly. I love seeing the girls at the front desk. Trust me I've been to other places and it was awful and timely. Thanks New Start :)
Response from the owner2 years ago
Thank you, Sarah! We value your time and most importantly your trust in our team!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.5 / 10

Location

Accepted Insurance

New Start Clinics – Moses Lake works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Eric Haeger, MD

Medical Director

Hugh Thomas, MSN

Director

Contact Information

Phone icon (509) 316-2438
Building icon

708 E Penn St
Moses Lake, WA 98837

Reviews of New Start Clinics – Moses Lake

5/5 (10 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Heather Piper
3 years ago
5

Tecia Purcell
3 years ago
5

benjamin medina
3 years ago
5

jess yrazoqui
3 years ago
5

kayla gaskill
3 years ago
5

brandi cooper
3 years ago
5

Response from the owner3 years ago
Thank you Brandi!
Jessie Jacobson
4 years ago
5

Response from the owner3 years ago
Appreciate the review Jessie!
Karen Brune
4 years ago
5

I love the staff at New Start. They are so kind and are there to help anyone with the willingness to get clean and sober. They never judge you and are very encouraging. The front desk people are so wonderful and kind and friendly. Thank you for a great experience ! I recommend to anyone who is willing to turn their life around.

Response from the owner3 years ago
Hi Karen, Our team is inspired by our patients like you! Thank you for your recommendation.
Hayle Kay
4 years ago
5

Nice, caring staff at the Moses lake location who truely love what they do. Everytime I walk in the door, I get greeted by name with a warm smile. They are very kind and willing to help and give you resources to better your life and get you on the road to recovery!

Response from the owner3 years ago
Thank you, Hayle! We take pride in providing our patients with the latest resources on the road to recovery. This review puts a smile on our faces :)
Sarah K
4 years ago
5

New Start is by far the best treatment place I have ever been to. There quick, there super friendly. I love seeing the girls at the front desk. Trust me I've been to other places and it was awful and timely. Thanks New Start :)

Response from the owner3 years ago
Thank you, Sarah! We value your time and most importantly your trust in our team!
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