New Season Treatment Center – Hagerstown

Hagerstown, Maryland

16110 Everly Rd
Suite #2
Hagerstown, MD 21740

About New Season Treatment Center – Hagerstown

New Season – Hagerstown Treatment Center in Hagerstown, Maryland, is a private drug rehab and addiction treatment facility offering levels of care including outpatient and medication assisted treatment. Support is available for young adults, men and women of all ethnicities and walks of life.

New Season’s customized therapeutic outpatient program is designed to meet individual client needs. Treatment includes individual, group and family counseling, alongside medical exams and medically supervised withdrawal. Medication assisted treatment is also available to those who need it, as part of a rounded, holistic recovery plan. For more intensive care, New Season can assist in referring clients to relevant local services.

Medication assisted treatment at New Season is offered alongside counseling as a proven and highly effective method of addiction recovery. New Season primarily uses medications such as methadone, buprenorphine or Suboxone as part of this program. Clients will consult with the center’s medical professionals regarding which medication is the right choice for their recovery journey.

New Season’s Hagerstown Treatment Center accepts Medicare, Medicaid and private insurance companies including Beacon Health Options, Cigna, Humana, Magellan Health, Optum, TRICARE, UPMC and ValueOptions. Clients are always advised to clarify coverage with their insurance provider regarding out of network benefits. Grants are also available to assist with funding at certain New Season centers.

Payment Options

Private Insurance
Medicare
Medicaid
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult program

Postpartum program

Program for men

Program for women

Young adult program

Insurance

Our Policy: New Season Treatment Center – Hagerstown works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact

(301) 714-0837

Website

16110 Everly Rd
Suite #2
Hagerstown, MD 21740

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Get Help Now - 443-376-8502

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Reviews

3.23 (57 reviews)

Rehab.com (2)

Google (55)

Google Rating

3.2 (55 reviews)

Chad Smith

2 months ago

I was a patient here for 9 years all togetherI was compliment with my treatment I had one skip up 2yrs ago have was clean almost 4 hrs prior they were a awsome clinic now that people left and the changes have been made it's hasn't been the best.. I was on a good phase and they took it all from me for bottle recall I knew I had messed 2 prior this time I was out of town for an emergency so I called right away after the message and told them what was Goin on then was told not to worry everything would be OK WELL NO IT WASNT I COME IN FOR PICK UP NO HEADS UP THEN WHEN I TELL MY CONSULAR I HAVE SOCIAL AXITEY THE NURSE AND HER JUST KEEP OVER TALKING ME 1st of all the nurse wasn't even supposed to be in there I didn't give consent for her to hear our conversation but they do what they want Trump over patient rights that's OK... I'm trying to explain what happened but couldn't they knew it all and had it all figured out.. there's alot to say but just look at this and think if they can treat a patient that has been there for 9 yrs is complying and cleanand respectful they will do it to anyone I would have recommended them to everyone a year ago but not now... now they are losing patients left and right after all the this I am in a good place today still clean I didn't let them trigger me even know that's what it was to me just get...

Response from the owner2 months ago

Hello Chad, your concerns have been shared with leadership. We are committed to upholding the highest standards of patient care and we apologize for any difficulties you may have experienced. We assure you that we take the feedback of our patients seriously and we endeavor to make improvements which will allow us to better serve our patients and community now and in the future.

J Rosenberry

3 months ago

This place is a joke. Don't bother, go ANYWHERE ELSE. They will change your counselor and not tell you because counselors keep leaving because of the PD. He's arrogant, dismissive and unprofessional

Hello J, we apologize for any difficulties you may have experienced and assure you that we are committed to providing the best possible care for our patients. Thank you for providing feedback; it has been shared with leadership and we endeavor to improve so that we can better serve our patients and community.

Ashley Curry

I'm going to give this place a 4 out of 5 This treatment center helped me tremendously!!!They are absolutely amazing here!New Seasons helped me change my life forever for the better on 3-19-24! And I will forever cherish that!!& also be forever thankful & grateful! I would not be where I am today without them! Since i was 16 years old. Almost 14 years i battled with addiction toopioids(pain killers) and as of 6-11-24,I am, 2 months & 22 days clean! Methadone ONLY! So Thank you New Seasons for everything you guys did for me!I appreciate you guys so much!. Thank you for helping me change my life! There are a few downfalls though..1. is the intake process..Which takes 3-5 hours!!! & it will seem like it's taking forever & a year lol but that is the worst part & once you get through that the hardest part is over!!!I was hoping & praying so hard that the methadone was going to help me & I am beyond thankful that it did & it still does! I dont think about a pill, i dont wish for a pill, i dont want a pill & i dont NEED a pill!!! 2. All the nurses go on break all at once except for 1 so there is only 1 window open for you to dose at so you have to be there before 10:30 or 11am if you want to get in and out quickly. I always made sure i got there at 8am because it wasn't busy at that time.3.They don't take my insurance which is,(Wv medicaid) and that's why I had to be transferred somewhere else. But,I live in Wv anyway so I don't have to travel as far now.4. If they did an update and remodeling to make it feel warm, cozy and welcoming It would make people feel a whole lot more comfortable when you walk in..But, on a great note,Which is the most important to me is,Most of the staff are nice..They do know how to communicate with one another which is a big plus for me!My counselor Merisa was awesome!I was truly blessed with her! I definitely recommend her as a counselor! The dosing nurses are great! I enjoyed making their day just as much as they made mine! Especially Ashley!!! She is the best & will always be my favorite! Most importantly I got a dose of medicine every morning that kept me clean which means I was able to live and see another beautiful day without fighting a battle that I fought with every single day i opened my eyes for almost 14 years!So yes, I would definitely recommendNew Seasons treatment center when YOU or anyone you know are ready to get clean, healthy, happy & change for the better! I also recommend methadone instead of suboxone! It helps me tremendously!

Response from the owner3 months ago

Hi Ashley, thank you for the kind words about the team at New Season Treatment Center in Hagerstown. We're so glad we've been able to provide you with a largely positive experience and we genuinely appreciate your feedback on how we could improve in the future. Thank you for entrusting us with your care!

Lisa Marie

4 months ago

Now that I've been going to this particular location for going on 5 years... (Will be years this November 2O24)... I've had time to process a whole lot. The counselors are very caring. They're really helpful and kind. They want to see you do well. The nurses are super friendly. So are the doctors. As far as wait times, well, TBH, that all depends on what time you get there during the morning. Like me for example. I go daily now and I try to go before 6am, if I get there before 6am, and I don't have a UA, I'm usually in and out in about 5-10 minutes. In my opinion, this is one of the better clinics in the Hagerstown area. They all want to see you do good and stay clean and sober for the rest of your life. Not saying you'll have to be here that long, but, just enough to get stable to where you feel safe and comfortable with yourself. I also wanted to say that I've had about 4 or 5 counselors since I've been going there and IDK why the counselors keep leaving or getting let go. The one I have now, she seems pretty nice. Also, FYI: As of June 1st 2024, their hours will be changing. The cutoff time for dosing will now be 12 Noon, instead of 1pm. I think it's because of the lack of counselors and nursing staff.

Response from the owner3 years ago

Hi Lisa, thank you for taking the time to write this review. We are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. We appreciate the feedback.

Davina Fowler

5 months ago

Has anyone else ever heard of a TREATMENT FACILITY that does NOT care if patients lose their jobs because of their ever changing (WITH NO NOTICE) requirements? . Yeah i haven't either until now! A close friend of mine is in construction & is literally never late for work unless this place causes it, which is frequently! His counselor tries to help but they create stupid rules like: drug screens must take 5 minutes per patient & there s only 1 drug screen line with 1 person working but she takes a break so you can t take drug screens from 9-9:30am, they just shut it down for 15 minutes. Physicals every 90 days & I m not sure why besides for the money because I know of a patient who was encouraged to increase her dose daily & complained constantly of symptoms that ended up being cardio problems & she almost died from a toxic mix of xylazine & methadone & they don't bother testing for xylazine & they know little about it. I could go on & on! It could be a good choice for maintenance if that s what you re looking fot but not if you have a job or responsibilities!

Jeremy Jaques

7 months ago

Used to be a great place and would have previously given 5 stars. However, they have now hired a horrible director and now the business has completely gone downhill.Just pray they hire a new director or I would absolutely go elsewhere. Unless you docare about your sobriety being less important than his wallet.Owmy own business and would never treat my clients the way thus joke of a leader treats his! Just hope he gets fired and never gets the opportunity to be considered a leader, because believe me he is far from it.

Response from the owner7 months ago

Hi Jeremy, thank you for bringing your concerns to our attention. The team at New Season Treatment Center in Hagerstown is committed to upholding the highest standards of patient care and we believe treatment should be provided in a welcoming, inclusive environment. We apologize if you have had any unfavorable experiences and your feedback has been shared with leadership.

Josh Caruso

10 months ago

Was notified that my personal information was being used to keep billing my insurance when I wasn't even a patient here anymore. My identity was stolen by employees at this clinic.

Response from the owner10 months ago

Hi Josh, we are committed to providing the best care for our patients and we sincerely apologize that you have had this experience. Someone will be reaching out to you directly to further understand the matter.

Lynndy Holmes

11 months ago

I ve been going here for treatment since 2017. I ve had my ups and downs throughout my early treatment as most do, but New Seasons has always been great to me. My only complaint would be how counselors seem to come and go at a rapid pace. You ll have a counselor for a few months and as soon as you get comfortable with them the counselor is quitting and you have to be switched to a new one. I ve had my current counselor for over 1 year now thank goodness. If I had to do it again, I would choose the same treatment center. I plan on phasing out of the program hopefully by next year and I thank New Seasons for helping me stay clean!

Hi Lynndy, thank you for sharing your personal story and for sharing such kind words about our team at New Season Treatment Center in Hagerstown. It means a lot to us that you would take the time to leave a review recommending us to others. Thank you for entrusting us with your care, and we hope to continue working to your satisfaction.

Brian Resseger

1 year ago

Terrible place to go for treatment!!! They treat you like a low life junkie and Jen is very judgemental.Y'all can change your name but cannot change your reputation

Response from the owner1 year ago

Hi Brian, we sincerely apologize for any unfavorable experiences and assure you that we take these matters seriously. We endeavor to make improvements so that we can better serve our patients and community and we hope to keep working toward your satisfaction. Thank you for sharing your concerns.

Dustin Wishard (Dew Dew)

Let's address the elephant in the room: it feels like a lot of people around here are missing the mark when it comes to doing their job correctly. I find myself facing a significant balance due to their failure to check my insurance coverage. Shouldn't verifying insurance be the first step in the process? It's a basic expectation that seems to have been overlooked.Furthermore, despite being a patient here for almost a year, I've only had the opportunity to meet with my counselor twice. This lack of consistent support is disheartening and undermines the potential for progress. It's hard not to view this situation as a joke, and it's no wonder that some individuals may opt for a different path.However, let's not lose sight of the bigger picture. It's essential for all of us to be part of the solution rather than perpetuating the problem. It's crucial to give credit where it's due, and in this case, the credit belongs to each individual who has taken steps towards their own recovery. While this place may have played a role in your journey, ultimately, it's your personal determination and resilience that have truly saved your life.So, let's strive for improvement together. It's time for this place to take a closer look at their processes, address the gaps in care, and prioritize patient well-being. By doing so, they can empower individuals to reclaim their lives and foster an environment that truly supports lasting recovery.

Hi Dustin, we are committed to providing the best care for our patients and we apologize for any unfavorable experiences you may have encountered. Thank you for bringing your concerns to our attention. We will have a team member reach out to you directly in order to better resolve this matter.

Todd Roberts

Horrible place to work. Management doesn t appreciate their employees. Patients felt comfortable coming to my office because of the decor but the decor was deemed too much and inappropriate for a healthcare setting.

We appreciate your feedback and take it seriously. We are constantly working to improve our culture and ensure that every team member feels heard, respected, and supported. We believe that our team members are the heart of New Season, and we strive to create a welcoming, inclusive and professional environment for our team and patients.

Jay Roland

Terrible treatment center they mix up their labs and will get you in trouble if you are on papers.. do not go here go to Phoenix if you are in Washington co

Hi Jay, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and we hope to continue to work toward your satisfaction. Your feedback has been shared with leadership.

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