MedStar Health: Urgent Care at Alexandria

3610 King Street, Suite D Alexandria, VA 22302
DetoxInpatientOutpatient
MedStar Health: Urgent Care at Alexandria VA

About MedStar Health: Urgent Care at Alexandria

They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include partial hospitalization.

MedStar Health: Urgent Care at Alexandria has received accreditations from The Joint Commission.

Latest Reviews

desirea collins-sweet
1 month ago on Google
5
The wait time was pretty quick and the doctors there especially Doctor Mai, were very helpful and took her time to meet all of my needs. Would definitely go back and ask for her.
Response from the owner1 month ago
Hi Desirea, thank you for your wonderful review! We're thrilled to hear that you had a positive and efficient experience with us thanks to Dr. Mai! Thank you for choosing MedStar Health! We wish you all the best! - MedStar Health Community Manager
Natalie Brown
1 month ago on Google
4
Seen promptly and quickly treated. Staff were welcoming.
Response from the owner1 month ago
Hi Natalie, thank you for your kind words! We re glad to hear you were seen promptly and felt welcomed by our staff. Your feedback means a lot to us. Thank you for choosing MedStar Health! - MedStar Health Community Manager
Tina speight
1 month ago on Google
5
Bring something to read, if you can. The wait was as long as it takes to be taken care of. Urgent care is the place to go if it's not a 911 situation and you can't get to your private physician. Thank you MedStar, I much better.
Response from the owner1 month ago
Thank you for your 5-star review and feedback, Tina. We re thrilled to hear that you re feeling much better and that you had a positive experience with us. We appreciate your patience and understanding regarding the wait time. We re glad we could be here for you when you needed us. Thank you for your trust and for choosing MedStar Health! MedStar Health Community Manager
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Accepted Insurance

MedStar Health: Urgent Care at Alexandria works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Linden Oaks' Residential Stay Program offers additional support for those who may benefit from a structured living environment. A patient's stay may vary from a few days to 30 days ago. The program includes group, family and individual counseling.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Linden Oak's Addiction Services unit is a separate area within Linden Oaks Hospital that offers treatment for those undergoing withdrawal as they stop the cycle of addiction. Patients are detoxified under the care of a psychiatrist, and their staff has specialized training to provide the medication, monitoring and support needed during the withdrawal process.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (855) 910-3278
Building icon

3610 King Street
Suite D
Alexandria, VA 22302

Reviews of MedStar Health: Urgent Care at Alexandria

3.9/5 (986 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (986 reviews)
Mira Tabbalat
1 month ago
5

Misstie Pollard
1 month ago
5

Response from the owner1 month ago
We appreciate your taking the time to let us know that you had a great experience. Thank you for your trust and for choosing us for your health care! - MedStar Health Community Manager
desirea collins-sweet
1 month ago
5

The wait time was pretty quick and the doctors there especially Doctor Mai, were very helpful and took her time to meet all of my needs. Would definitely go back and ask for her.

Response from the owner1 month ago
Hi Desirea, thank you for your wonderful review! We're thrilled to hear that you had a positive and efficient experience with us thanks to Dr. Mai! Thank you for choosing MedStar Health! We wish you all the best! - MedStar Health Community Manager
Natalie Brown
1 month ago
4

Seen promptly and quickly treated. Staff were welcoming.

Response from the owner1 month ago
Hi Natalie, thank you for your kind words! We re glad to hear you were seen promptly and felt welcomed by our staff. Your feedback means a lot to us. Thank you for choosing MedStar Health! - MedStar Health Community Manager
Tina speight
1 month ago
5

Bring something to read, if you can. The wait was as long as it takes to be taken care of. Urgent care is the place to go if it's not a 911 situation and you can't get to your private physician. Thank you MedStar, I much better.

Response from the owner1 month ago
Thank you for your 5-star review and feedback, Tina. We re thrilled to hear that you re feeling much better and that you had a positive experience with us. We appreciate your patience and understanding regarding the wait time. We re glad we could be here for you when you needed us. Thank you for your trust and for choosing MedStar Health! MedStar Health Community Manager
Patti Lehman
1 month ago
1

Awful! Don't believe the wait times! They are deceiving! That is just to get you back to check your vitals. After that they send you back out into the waiting room and then call you back to sit in another room for another hour or so. I was there for 2.5 hours and never saw a doctor and they weren't even busy! I left because who knows when the doctor was actually going to come in to see me. What a joke of an establishment! Avoid at all costs!

Response from the owner1 month ago
Thank you for your review and feedback, Patti. We are very sorry for your experience and understand how stressful it can be to wait for medical attention. Our team does its very best to provide high quality care to our patients in a timely manner. We always make every effort to see you as closely to your check-in time as possible. Your selected arrival time is not an appointment and may be delayed by unforeseeable emergencies or if other patients have more serious conditions. We offer our patients the opportunity to go online and save their spot in hopes that it reduces wait. We'd like to reach out to you for more information and to discuss your concerns in greater detail. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. MedStar Health Community Manager
Lawson Walker II (SlickGodiva)
1 month ago
5

Everyone was very nice and professional which I greatly appreciate. You have very nice facility. Even though the prescription given didn't work. I did end up going to the MedStar ER for further diagnosis which took a number of hours, but I think they fixed me with a cocktail of drugs. So, thank you anyway.

Response from the owner1 month ago
Hi Lawson, thank you for your kind words about our team and facility! We strive to provide the best care possible, and we're glad to hear you received the care you needed at the ER. We appreciate you sharing your experience and thank you for choosing MedStar Health! - MedStar Health Community Manager
Polly Mallory
1 month ago
4

Efficiently run office with kind and caring professionals. Wait time for the physician was than I would prefer, but experience with physician's assessment and engagement with me as a patient was very satisfactory.

Response from the owner1 month ago
Hi Polly, thank you for your review! We re glad to hear that you had a positive experience with our team and felt cared for during your visit. We appreciate your feedback and thank you for choosing MedStar Health! - MedStar Health Community Manager
anas Quta
1 month ago
5

Good service and quick

Response from the owner1 month ago
Hi Anas, thank you for your review and feedback, and for choosing MedStar Health. We wish you the best! MedStar Health Community Manager
john powers
1 month ago
3

Went in to the urgent care clinic today to have them complete specific lab work and they were told all of that in advance. Turns out they don t even do that in house and they didn t the us that in advance. We wasted the entire day t.

Response from the owner1 month ago
We are very sorry for your experience when you came to us for care, John. We have shared your comments with our team but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. MedStar Health Community Manager
Suzette
1 month ago
5

The online registration process is convenient and efficient; however, I observed that some of the older patients may find it challenging. It would be beneficial if your staff paid attention, rather than sitting there chatting casually amongst themselves, taking a more proactive service approach in offering assistance to ensure all patients feel welcome and supported.Greeting patients and directing them to the online process would provide more effective and courteous customer service rather than letting people stand around trying to figure that out, especially when they are ill.I appreciated the care I received for my issue by the doctor and Sr. medical staff.

Response from the owner1 month ago
Thank you for taking the time to share your feedback, Suzette. While we re happy to hear that you had a great experience with us, we appreciate your feedback regarding providing assistance during the registration process. We value your feedback and will share it with our team. We d also like to reach out to you for more information regarding your concerns. If you re willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We are always interested in learning how we can better serve our patients. MedStar Health Community Manager
Eric Dell
1 month ago
2

Response from the owner1 month ago
We're so sorry to hear that you did not have a positive experience. We'd like to review your concerns in greater detail. If you're willing, please send us your contact information by filling out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to have the chance to speak with you soon.
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