Lifeline Connections Crisis Wellness Center

5197 NW Lower River Rd
Vancouver WA, 98660

Lifeline Connections - Crisis Wellness Center WA 98660

About Lifeline Connections Crisis Wellness Center

Lifeline Connections Crisis Wellness Center, located in Vancouver, Washington is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Lifeline Connections Crisis Wellness Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Lifeline Connections Crisis Wellness Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Lifeline Connections Crisis Wellness Center has received accreditations from CARF, the state of Washington, and The NAATP.

Latest Reviews

Nick Kessler
2 months ago on Google
1
Lousy discharge policies.
Response from the owner2 weeks ago
Thank you for sharing your thoughts. At Lifeline Connections, we aim to provide our patients with positive experiences that support their growth on the path to wellness. It seems that we fell short of our goal to offer excellent customer service that inspires hope for those dealing with mental health conditions, and for that, we apologize. Your feedback is valuable to us as we strive to improve our discharge procedures. We would appreciate learning more from you on how we can enhance our services for both new and existing patients. This will us prevent others from facing similar difficulties in the future. You may reach out to us directly at 360.397.8246 x 30477 or email us at grievances@lifelineconnectinos.org. Thank you once again for your feedback, and we wish you all the best on your journey to better health.
nature collector
6 months ago on Google
5
My experience at Lifeline was completely life changing. If you feel like you need a soft place to land with angels at every corner to help, go to Lifeline. The amount of support, kindness, and empathy you will receive is overwhelming. Please, if you are in crisis, go to Lifeline. I will never forget all of the staff members who hugged me when I cried, and told me I deserve all of the love in the world. It was endless. If I ever need help again, this is my new refuge, or what I jokingly call, a safe mom basement you would dream of to recover in. :) There is so much love at Lifeline. Thank you for getting me there Cynthia.Thank you- EN
Response from the owner3 months ago
Wow! We are honored to receive such positive comments! We're grateful for the trust you put in our team and wish you well!
Christoph Christoph
7 months ago on Google
5
I've been here twice. it's a good place to go if you have anxieties or depression. The staff are angels.
Response from the owner4 months ago
Thank you for the five star review! We are happy to hear that you have found our Crisis Wellness Center to be warm, welcoming, and helpful in managing your behavioral health conditions!

Location

Accepted Insurance

Lifeline Connections Crisis Wellness Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients enrolled in an outpatient rehab program typically engage in multiple therapeutic sessions each week, but reside in their own homes and communities while receiving care. Outpatient treatment typically involves extensive addiction counseling, including family and group therapy. Most programs also emphasize recovery-focused life skills training and medical, mental health, and social support services to promote clients' sustained sobriety. Evening, night, weekend, and virtual services are widely available to accommodate the schedules of working professionals, students, and caregivers.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are frequently used to facilitate clients' transition from inpatient to outpatient care. Clients who are more stable may also choose to enter IOP rather than a residential rehab following detox. Intensive outpatient treatment typically consists of nine to 20 therapeutic hours per week, with services ranging from psychotherapy to recovery education to holistic care. Many programs offer medication assisted treatment (MAT) for opioid and/or alcohol addiction.
aftercare iconAftercare Support
Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.
12-step icon12-Step
12 step programs support participants' psychological, spiritual, and emotional development as integral to sustained recovery. Though 12 step recovery programs are based on the belief in a non-denominational higher power, religious affiliation is not required. Group meetings are paper-led, anonymous, free, and available daily, including on holidays, in most communities. Peer sponsors selected by the participants provide one-on-one coaching and support. Specialized formats are widely available, including programming for youth, seniors, and families.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Washington includes a team of medical professionals who are on-site 24/7 to provide the care you need. Medical staff can provide medications and other physical treatment to help you safely navigate withdrawal. Counselors offer mental and emotional support. Other specialists who offer additional resources may include nutritionists, family therapists, and case managers.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.

Dialectical behavior therapy (DBT) is a highly structured form of therapy that teaches skills to help participants change negative thoughts and behaviors. Applying a philosophy of acceptance and change, you'll learn and practice these skills to break unhealthy patterns and establish healthy ones.

equine-therapy iconEquine Therapy

Group therapy is a safe space that offers you a confidential environment to openly discuss your challenges with addiction and the progress you're making without fear of judgment. Group therapy participants share responsibility for recovery, which fosters a collective commitment to sobriety.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of trauma therapy is to help you heal from the aftereffects of a traumatic experience. Your therapist will provide you with a safe and supportive space to process these trauma memories and develop better coping strategies that enhance your emotional resilience.

Couples therapy can help a couple navigate their differences. By learning powerful interpersonal skills in therapy, the couple can work together to overcome challenges and change the direction of their relationship.

One goal of family therapy is to provide a platform where members have a safe place to talk about the challenges that addiction has created in their lives. Using guided sessions, therapists help individual family members develop healthy communication skills and address unresolved issues between themselves to support their loved one's sobriety.

Life skills training in Washington involves relearning how to manage daily living. It boosts your abilities and confidence so you can overcome challenges both big and small, without returning to substance use.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (360) 205-1222
Building icon

5197 NW Lower River Rd
Vancouver WA, 98660

Reviews of Lifeline Connections Crisis Wellness Center

4/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Nick Kessler
2 months ago
1

Lousy discharge policies.

Response from the owner1 month ago
Thank you for sharing your thoughts. At Lifeline Connections, we aim to provide our patients with positive experiences that support their growth on the path to wellness. It seems that we fell short of our goal to offer excellent customer service that inspires hope for those dealing with mental health conditions, and for that, we apologize. Your feedback is valuable to us as we strive to improve our discharge procedures. We would appreciate learning more from you on how we can enhance our services for both new and existing patients. This will us prevent others from facing similar difficulties in the future. You may reach out to us directly at 360.397.8246 x 30477 or email us at grievances@lifelineconnectinos.org. Thank you once again for your feedback, and we wish you all the best on your journey to better health.
nature collector
6 months ago
5

My experience at Lifeline was completely life changing. If you feel like you need a soft place to land with angels at every corner to help, go to Lifeline. The amount of support, kindness, and empathy you will receive is overwhelming. Please, if you are in crisis, go to Lifeline. I will never forget all of the staff members who hugged me when I cried, and told me I deserve all of the love in the world. It was endless. If I ever need help again, this is my new refuge, or what I jokingly call, a safe mom basement you would dream of to recover in. :) There is so much love at Lifeline. Thank you for getting me there Cynthia.Thank you- EN

Response from the owner6 months ago
Wow! We are honored to receive such positive comments! We're grateful for the trust you put in our team and wish you well!
Christoph Christoph
7 months ago
5

I've been here twice. it's a good place to go if you have anxieties or depression. The staff are angels.

Response from the owner7 months ago
Thank you for the five star review! We are happy to hear that you have found our Crisis Wellness Center to be warm, welcoming, and helpful in managing your behavioral health conditions!
Korynn
8 months ago
1

DO NOT BRING YOUR LOVED ONES HERE !!!!!!!!! THEY WILL NOT HELP THEM !!!! MONEY IS THE ONLY THING THIS PLACE VALUES !!!!!!!!

Response from the owner8 months ago
Thank you for sharing your feedback about your experience with Lifeline Connections. We apologize for not meeting the high standard of patient experience that we strive to provide. We take reviews seriously and would like to speak with you to better understand the situation and work towards improving the overall patient experience moving forward. You can contact our Quality Assurance Specialist at (360) 605-3105 or email us at grievances@lifelineconnections.org. If you wish to file a formal complaint, please visit our website at https://lifelineconnections.org/feedback/.
Kaori Freda
10 months ago
1

Response from the owner10 months ago
We are sad to learn that we did not meet your expectations. We would like to learn how we can improve so as to provide high quantity services to those who continue to walk through our doors. We welcome additional comments through our website at https://lifelineconnections.org/feedback/.
Sydney Mack
1 year ago
5

I stayed here for 12 days and it was just what I needed to get my mind on track and I learned a bunch of coping skills and all of the staff were so sweet and helpful and would lend an ear when you needed one and offered great advice as most of the staff have been in the same position in the past . Once I left this place I genuinely missed it and the workers because it had me on a good routine and schedule.

Response from the owner1 year ago
We appreciate the kind word for our team. We are happy to hear that you found the Crisis Wellness Center to be a place of rest and healing where you gained skills to assist you as you move forward in your journey to recovery.
Robert Rinehart
2 years ago
5

Mom's there for 10 days back last summer, I have the best care I think anyone could ever ask for.

Response from the owner2 years ago
Robert we are thrilled to hear you had such a good care from our compassionate, skilled team. Thank you for the five star review!
Pressed Thirty
2 years ago
5

Fantastico PSIR

Response from the owner2 years ago
Thank you for this five star review! We too think our team at the Crisis Wellness Center do amazing work in serving our patients.
Skull Guy
2 years ago
4

If you understand that this place is voluntary and you have to be decent to the staff (there is no tolerance for verbal abuse), that there can be a time delay on getting what you need, and are needing a place to stabilize from mental health or from drug use this is an excellent place.Downsides are there is no smoking and there can be a day or two wait on what you might need depending on staff situation.Upside, Great friendly and attentive staff that will listen to your needs and even give you an ear to talk to about issues when they have a moment. Food isn't the best at meal time (but what places are really?), however there are snacks and beverages accessible at any time. The individual who did my assessment and prescription was the first person in 25 years of mental health issues that I felt actually listened to me. After a laundry list of failed medications he prescribed me something that actually worked for the first time in my life, and he actually listened to me with consideration instead of being dismissive and forceful like other doctors have been in the past. The television rooms are comfortable, there are plenty of books and puzzles in the main area. There was a little confusion at first about my dietary restrictions but being consistent talking to them they made sure to take care of me. I only had one issue with a staff member the entire time there and they were extremely new so I talked out my concerns with the program director and I feel confident they were addressed.You have to be able to do a little advocacy for yourself when there, as you should in any place similar.I felt safe and listened to here, I really felt heard, which never happened anywhere else. Honestly my biggest gripe was no smoking which really isn't that big of a deal with the amazing experience I had here. If I ever need a place to stabilize again in the future I would definitely return.

Response from the owner2 years ago
We are thrilled to learn that you felt your were heard by our team at the Crisis Wellness Center. It is always nice for staff to receive positive feedback from those they serve. Our no smoking policy is designed to promote health and wellness in those we serve. We are honored you choose us to assist you along your journey.
Kristin Schaffer
3 years ago
5

I was just released yesterday to a Very nice hotel that they payed for. I am now stable. I stayed for 11 days. This place is truly God- sent. The best care I've ever received. I came in suicidal. Today I am alive in Christ. The staff are wonderful. Supportive, caring, attentive, genuine, loving, kind,....Christ-like. Yes a place like this exists. No judgment, just love. I recommend this mental health retreat to all who feel hopeless and afraid. You are not alone. most amazing things happend.

Response from the owner3 years ago
Wow! Thank you for the raving review! We are glad we could be part of your journey to better mental health. Also, thank you for the shout out to staff. They do amazing work.
Josh Yarbrough
3 years ago
5

Response from the owner3 years ago
Thanks for the five star review!
Olivia Anderson
3 years ago
1

I was told my insurance was covered before admitting myself. I asked 2 separate people multiple times. They assured me that my insurance was covered. I was there not even a day and a half when they pulled me into the office to tell me I had to leave because my insurance was not covered there. They told me the ONLY option was to go somewhere where their copay was $750 a day. Or go home. Mind you I was in a horrible place. I was trying to kill myself multiple times a day before admitting myself. They knew the risks yet I had to be discharged. Thankfully I was able to figure out a place to go with some financial help but I almost lost my life.

Response from the owner3 years ago
This appears to be a situation where the the insurance provider denied authorization, which is a rare occurrence when seeking crisis services. Since your experience, we have made changes to our training protocols, process and procedures to ensure we provide the treatment services individuals require when they enter services. We are grateful for your resilience in working with our team, and the support individuals in your life, to create a safety plan that got you through a very dark time. We are committed to doing better moving forward.
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