Lakeview Hospital

95 Judge Tanner Boulevard Covington, LA 70433
InpatientOutpatient
Lakeview Regional Medical Center LA 70433

About Lakeview Hospital

Lakeview Regional Medical Center is located in Covington, Louisiana. They provide mental health and behavioral health services. If addiction is the primary diagnosis, clients may need to be referred to an alcohol and drug rehab center.

Lakeview Regional Medical Center offers behavioral health treatment to men and women seeking recovery that is based on a person-centered approach to transformation. Programs include:

This is a highly structured environment that provides 24/7 monitoring and a safe environment. The inpatient program is for adults, with a specialty track for senior citizens. The senior citizen track is for individuals aged 55 and above. clients will participate in psychiatric care, medication management, skills building, independent living skills, rehabilitation programming, case management services, mental health therapy, and more.

Latest Reviews

Shaylee Hotard
1 week ago on Google
2
My fiance is in the icu and all his nurse have been good but a lady named Wendi. She acts very aggravated constantly like she doesn t want to be there. Every time his thing beep she doesn t want to get up and turn it off it s always someone else that s tired of hearing it. She has an attitude problem. And she doesn t like it when I speak up for him or ask questions. I ve heard her rolls her eyes and mimic my fiance and I. This is not how a nurse should act when someone is asking for assistance. A nurse is supposed to be there to help whatever is ask the best they can not get attuned because someone asked to get pulled or want ice etc. I had a bad birthing experience at st Tammany and hoping this hospital was going to be better. But not when you have people that don t like being there.
Response from the owner2 days ago
Dear Shaylee, Thank you for taking the time to share your experience with us. We sincerely apologize for the negative experience you and your fianc have encountered during his stay. It is concerning to hear about the behavior you described, and we understand how important it is for patients and their families to feel supported and respected by our staff. Please know that we take your feedback seriously and will address this matter with the appropriate team. Our goal is to provide compassionate and attentive care to all our patients. If you would like to discuss this further or have any additional concerns, please feel free to reach out to us directly at 985.867.4366. Sincerely, Lakeview Hospital
Bethany Hudgen
1 week ago on Google
1
Treated very poorly after my surgery by staff do not recommend coming here
Response from the owner3 days ago
Dear Bethany Hudgen, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your experience at Lakeview Hospital did not meet your expectations, especially during such a critical time following your surgery. Your feedback is very important to us, and we take your concerns seriously. We strive to provide compassionate and high-quality care to all our patients, and it is concerning to hear that we fell short in your case. If you are willing, we would appreciate the opportunity to discuss your experience in more detail. This will help us better understand what happened. Please feel free to contact our patient advocate at your convenience, 985.867.4366. Thank you again for your feedback, and we hope to have the chance to make things right. Sincerely, [Your Name] Lakeview Hospital Customer Relations Team
Kelsey Townsend
2 weeks ago on Google
1
I was supposed to have an appointment with a PCP named Mary Holzer on Wednesday 12-11-24 and it was scheduled for 9:30am but they were arguing with me telling me that it wasn't till 1:00pm and I know for a fact the it was scheduled for 9:30 and my brother is a witness to that, so if anyone has an appointment with this doctor I recommend not going cause if she can't have her shit straight in the front office she won't have shit straight anywhere in there
Response from the owner1 week ago
Dear Kelsey Townsend, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your appointment scheduling. We understand how important it is for our patients to have a smooth and reliable experience. Please know that we take your feedback seriously and are committed to addressing this issue with our front office team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Accepted Insurance

Lakeview Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients enrolled in outpatient rehab typically need less intensive supervision and support than those in inpatient care. Clients may continue to work and attend school while participating in addiction counseling and recovery education during the evening, night, or weekend. Clients also often enter intensive outpatient (IOP) treatment immediately upon exiting residential care, which provides them with high-level step-down support as they reintegrate into their homes and communities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients engaged in an intensive outpatient program (IOP) participate in multiple treatment sessions weekly. Typical treatment modalities include individual, group, and family counseling, addiction and recovery education, medication assisted treatment (MAT), and evidence-based holistic therapies. Most intensive outpatient rehabs require clients to engage in a minimum of nine and a maximum of 20 treatment hours per week. Many clients enter IOP after stepping down from intensive inpatient care, but some may enroll immediately after completing detox.
heart-hands iconIntervention Services
Collaboration between a professional treatment team and the family of an addicted loved one is an essential benefit of intervention services in Louisiana. Working together, they can develop the best strategies for a drug intervention. These experienced professionals know what protocols are most effective for interventions and provide expert insight that can improve the outcome of the intervention. An intervention specialist acts as a mediator during the intervention and a guide for next steps based on the outcome of the effort.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting

Contact Information

Phone icon (985) 867-3800
Building icon

95 Judge Tanner Boulevard
Covington, LA 70433

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Lakeview Hospital

4.4/5 (1522 reviews)
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Reviews

5

As always, they provide quick service, the staff is lovely and attentive, and the doctors are professional and helpful. This is a first-class hospital.

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (1521 reviews)
Shaylee Hotard
1 week ago
2

My fiance is in the icu and all his nurse have been good but a lady named Wendi. She acts very aggravated constantly like she doesn t want to be there. Every time his thing beep she doesn t want to get up and turn it off it s always someone else that s tired of hearing it. She has an attitude problem. And she doesn t like it when I speak up for him or ask questions. I ve heard her rolls her eyes and mimic my fiance and I. This is not how a nurse should act when someone is asking for assistance. A nurse is supposed to be there to help whatever is ask the best they can not get attuned because someone asked to get pulled or want ice etc. I had a bad birthing experience at st Tammany and hoping this hospital was going to be better. But not when you have people that don t like being there.

Response from the owner1 week ago
Dear Shaylee, Thank you for taking the time to share your experience with us. We sincerely apologize for the negative experience you and your fianc� have encountered during his stay. It is concerning to hear about the behavior you described, and we understand how important it is for patients and their families to feel supported and respected by our staff. Please know that we take your feedback seriously and will address this matter with the appropriate team. Our goal is to provide compassionate and attentive care to all our patients. If you would like to discuss this further or have any additional concerns, please feel free to reach out to us directly at 985.867.4366. Sincerely, Lakeview Hospital
Bethany Hudgen
1 week ago
1

Treated very poorly after my surgery by staff do not recommend coming here

Response from the owner1 week ago
Dear Bethany Hudgen, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your experience at Lakeview Hospital did not meet your expectations, especially during such a critical time following your surgery. Your feedback is very important to us, and we take your concerns seriously. We strive to provide compassionate and high-quality care to all our patients, and it is concerning to hear that we fell short in your case. If you are willing, we would appreciate the opportunity to discuss your experience in more detail. This will help us better understand what happened. Please feel free to contact our patient advocate at your convenience, 985.867.4366. Thank you again for your feedback, and we hope to have the chance to make things right. Sincerely, [Your Name] Lakeview Hospital Customer Relations Team
Charlie Heck
1 week ago
5

Response from the owner1 week ago
Thank you for the 5 star Google review! Wishing you happy holidays and healthy 2025!
Kelsey Townsend
2 weeks ago
1

I was supposed to have an appointment with a PCP named Mary Holzer on Wednesday 12-11-24 and it was scheduled for 9:30am but they were arguing with me telling me that it wasn't till 1:00pm and I know for a fact the it was scheduled for 9:30 and my brother is a witness to that, so if anyone has an appointment with this doctor I recommend not going cause if she can't have her shit straight in the front office she won't have shit straight anywhere in there

Response from the owner2 weeks ago
Dear Kelsey Townsend, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your appointment scheduling. We understand how important it is for our patients to have a smooth and reliable experience. Please know that we take your feedback seriously and are committed to addressing this issue with our front office team.
Victor Marks
2 weeks ago
1

ER was amazing but once out onto the floor my mother was assigned to Dr. Merrill Laurent who needs to wake up or else lose his license. My mother who is also a medical professional, had the worst hospital experience of her life because of this careless "Dr"

Response from the owner2 weeks ago
Dear Victor, Thank you for taking the time to share your feedback. We are pleased to hear that your experience in the ER was positive. However, we are deeply concerned about your comments regarding the care your mother received from the physician. We take such matters very seriously and are committed to ensuring that all our patients receive the highest standard of care. We would like to learn more about your mother's experience so we can address these concerns appropriately. Please contact our patient relations department at your earliest convenience to discuss this matter further. Patient relations 985.867.4366. Sincerely, Lakeview Hospital
Victoria Chatman
1 month ago
1

I was hired by evs and was told by the manager I will get a offer letter never received it and no communication. Very unprofessional never again

Response from the owner1 month ago
Dear Victoria, Sorry for any inconvenience this has may cause. We checked into your application status and a letter was issued that the position has already been filled. You can continue to apply for other opportunities. EVS is contracted by a third party vendor named Compass. Sincerely, Lakeview Hospital
Lae Lae cool
1 month ago
5

I born here

Response from the owner1 month ago
Dear Lae Lae cool, Thank you so much for sharing your wonderful experience! We're delighted to know that Lakeview Hospital holds a special place in your heart. Wishing you all the best! Warm regards, The Lakeview Hospital Team
Mrs. Lisa
1 month ago
5

Response from the owner1 month ago
Dear Mrs. Lisa, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience at Lakeview Hospital. Our team is dedicated to providing the best care possible, and it s always gratifying to know that our efforts are appreciated. If you ever need anything in the future, please don t hesitate to reach out. Warm regards, The Lakeview Hospital Team
fleurde LIST NOLA Realty
2 months ago
5

Nick was refreshingly upbeat and funny while being a caring professional. That little dose of joy he and James brought to 518 was much appreciated during a stressful time with Mom. Well done staff!!

Response from the owner2 months ago
Dear fleurde LIST NOLA Realty, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that Nick and James were able to bring some joy and comfort to you and your mom during a stressful time. Our team strives to provide compassionate and professional care, and it s wonderful to know that their efforts made a positive impact. We will be sure to pass along your compliments to them. Best wishes to you and your family. Warm regards, Lakeview Hospital
Justin Breaux
2 months ago
4

My stepmom was here at this hospital. The care was phenomenal in the ER the nurses were very nice per my dad and her. My stepmom got admitted to the 5th floor . We were brought up during what seemed to be shift change and it was so chaotic . It was almost an hour before they seen anyone. My dad would leave and I would come in to spend time with her because she gets anxious by herself. The staff is very nice. We were greeted with Ashley and Erica they were so nice and my stepmom had them for multiple days. She wanted to me to come on here and say Ashley made her feel comfortable and was patient with her through the times she had her. Answered every question throughly and her bright spirit brought her as much joy as she could get during an anxious hospital stay. Will the charge nurse that admitted her was funny and made her laugh and she appreciated that. We didn t have a problem at all with anyone until we met a nurse Marcia. She made my stepmom feel like her feelings weren t valid. We come to find out she is also rude to her coworkers. We would hear in the room or my dad was getting coffee one morning from the waiting room and seen how she talked to her colleagues . She rolled her eyes at my stepmom as well. We told the day nurse the next day we would not want her back. The day nurse said she wasn t back that night. She did nothing but make my stepmom feel more anxious especially not giving her any comfort or answering her questions. She made us feel like we were bothering her. Other than that everyone else was truly nice. We were there a total of 3 days. The doctors were really nice and we will be following up with the doctors we seen!

Response from the owner2 months ago
Dear Justin, Thank you for taking the time to share your detailed experience with us. We're delighted to hear that your stepmom received phenomenal care in the ER and that the staff, especially Ashley, Erica, and Will, made her feel comfortable and supported during her stay. It's heartwarming to know that their kindness and professionalism brought some joy and relief to your stepmom during a challenging time. We sincerely apologize for the chaotic experience during the shift change and the delay in being attended to. Your feedback regarding Nurse Marcia is concerning, and we take such matters very seriously. We strive to ensure that all our patients feel valued and cared for, and it is disappointing to hear that this was not the case with Marcia. Rest assured, we will address this internally to prevent similar experiences in the future. Thank you for acknowledging the efforts of our doctors and other staff members. We are glad to hear that you will be following up with the doctors you met. Your feedback is invaluable in helping us improve our services, and we appreciate your understanding and patience. Wishing your stepmom a speedy recovery and good health. Warm regards, Lakeview Hospital
deedlebugdancer1
3 months ago
5

So far the nurses and doctors have been wonderful!!! Becca Escalon, Skyler, Erica, on 5th floor.

Response from the owner3 months ago
Thank you so much for your kind words and for taking the time to share your positive experience at Lakeview Hospital. We're thrilled to hear that Becca, Skyler, and Erica on the 5th floor have provided you with wonderful care. Your feedback is greatly appreciated and will be shared with the team to recognize their hard work and dedication. Best wishes, Lakeview Hospital
karen spellman
3 months ago
5

Fabulous hospital. Wonderful people and services here.Cant say enough. I would give them 10 stars if it were possible!

Response from the owner3 months ago
Dear Karen, Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience at Lakeview Hospital. Our team is dedicated to providing the best care possible, and it s incredibly rewarding to know that our efforts made a difference for you. Your kind words and support mean the world to us. Warm regards, The Lakeview Hospital Team
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