Lahey Hospital & Medical Center

Burlington, Massachusetts

41 Burlington Mall Road
Burlington MA, 01805

(781) 744-5100

About Lahey Hospital & Medical Center

Lahey Hospital & Medical Center, located in Burlington, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery.

Specialty rehab programs at Lahey Hospital & Medical Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance

Medical briefcase icon Levels of Care

inpatient iconInpatient

24-hour icon24-Hour Clinical Care

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

Total Beds:344

Shield icon Insurance

Our Policy: Lahey Hospital & Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Phone icon Contact

Phone icon (781) 744-5100
Building icon

41 Burlington Mall Road
Burlington MA, 01805

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Reviews

2.8 (577 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (576)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

Waiting is a constant on any hospital, but once you're called in you're dealt with efficiently. Related appointments are scheduled on the same day, so they reduce your visits. Staff is professional and accommodating

Reviewed on 12/27/2018
Overall Experience
Date Submitted

Google Rating

2.8 (576 reviews)
Joanne Murphy
1 month ago
2

Was waiting in west 2 and there was a sign that read no food or drinks big and bold receptionists where eating and drinking

Stephanie
1 month ago
1

I am frustrated with this place in many ways. Mainly, I find that about 80% of the healthcare personnel I encounter here - from technicians to nurses to specialists/doctors - have very unprofessional bedside manner that directly affects my wellbeing and/or my willingness to recieve treatments at this facility. In addition, the fact that this hospital charges for parking - and hourly, at that - and then has wait times of 30-60+ minutes for things like x rays is absurd. I don t know how people are expected to feel comfortable getting things like surgery here when the culture is clearly only about making money and there is a clear lack of professionalism and mindful care for patients.

Pedro Flores
1 month ago
5

On October 29 I rushed my wife to Lahey Burlington in Sirius condition, with some major organs infections,From the onset of her visit the staff wasAmazing, from the front desk to the nurses and of course the most caring Doctors that we have ever dealt with, we ve been to every hospital in the north shore for many years, and our only regret is that we didn t come to Lahey Burlington first. I hope we don t have to visit again for obvious reasons, but if we do we ve found a home as hospitals are concern. Thank you so much. Pedro & Lisa Flores

Tim Doherty
1 month ago
1

I was sitting in the ER waiting area for 7 hours! This is the worst hospital I ve been too! I would go to any other hospital than to ever return back to this one. I could barely breathe and they kept me in the waiting for literal hours until I got up and went to St. Joseph s in Nashua and was seen in 5 minutes. I will never return here and I hope no one else does either

Eileen Mcmahon
2 months ago
1

Your just a job to them. Only concerned about paperwork getting sign. Don't treat you with respect and dignity. The doctors nurse force me to listen to her before I went into surgery. Had me listen to the same thing from each staff person separately before surgery. All for legal purposes in case anything went wrong. She got me So mad I wanted to walk out. The food is the worse. And after surgery no one answers your call light. They want you out immediately and hound you all the time. Tell you to take shower at home. Force you to wait in main lobby for your ride by yourself. When your ride is not coming for hours. So they can get someone else in your room. Doctors don't come and see you after surgery. When you are moved to another room nurses take stuff out of your draw and throw away things you want. Nursesand doctors don't listen to your concerns and needs. No communication between departments when treating patients. There slow in treatment. They want insurance to pay before you have any surgerys or treatments.. Therefore causing patients high risk of dying. Only care how many patients they get and the bottom line. How much they make off you. Your not listened too. This is why I hate being in hospitals.

Kelli Anne
2 months ago
1

15 years a patient but no more! The level of attention and care at Lahey Burlington has plummeted! If it were as simple as not being able to schedule an appointment that would be one thing but how about talking to 5 different departments with several different staff just to get one simple procedure scheduled, to the point of borderline negligence. Honestly, it's beyond unacceptable! The employees just don't care. It really is just that simple. After being a patient there for 15 years, I will be looking for better care elsewhere before something really serious happens.

Michelle Carriere
2 months ago
1

I went to the ER and got there at 5:30pm. I am still waiting at 12:45am to be put back in a room for someone to look at me . I had my tests already so all they have to do is read them to me and let me know what I should do. DO NOT WASTE YOUR TINE COMING TO THIS ER. It s a god dam joke.

Brian Benoit
2 months ago
2

I have been forced to come here for many years and I say forced due to insurance constrictions. My first MD of 20+ years left without notice. She was replaced with a NP and she left after a year. There was a period of time that I had no assigned MD, it appeared as though the department was in disarray. In fact the whole hospital seems to be a mess. My department got a new director and I found myself under his care until he abruptly quit. Now the latest doctor who's care I've been under for about a year has different views and beliefs than my past MDs.There is no value in the care here. I gave two stars because I had a great relationship with the the doctors that left.It can difficult to navigate your way around the Burlington location and you have to pay for parking there and that will add confusion to your visit as there are no clear directions on what to do and where to pay.

Jon Hoffman
2 months ago
1

Pretty awful here. My uncle and I separately had awful experiences here. I would suggest going ANYWHERE else.He came here a couple years ago and really needed a voluntary crisis unit he could check in and out of. He was basically imprisoned here without the use of a shower for weeks and was shipped to a mental health facility and was there/not even let outside for air for months (transported there on Thanksgiving Day), that place was about a 90 minute drive away. He does not have a car and we were not able to get there easily to visit him at the different facility.My experience: I was there last night in the ER. I was in a car accident earlier in the day. From 10pm-330am I was in the waiting room: I think ONE person was called in an hour. From 330-630am I was sitting inside the care unit (not sure what it s called I did not sleep well). From like 645-7am the nurses were more attentive and offered me water, pain medication, a pillow and an ice pack. Before that I was refused things like water and bathroom access (330-645am). Also between 645-7am I finally saw a PA that was able to give me a breakdown of my injuries, care regiment, a doctors note (which I had to negotiate because it took so long for me to be seen).So basically it was an 8 hour wait for 15 minutes of being taken care of on a generally quiet night in the ER. God help you if you have a serious injury on a busy day or night here. Again, I suggest you go elsewhere for any type care or an ER.

Miguel Jaime
2 months ago
5

Dan True
2 months ago
5

TJ Murphy
2 months ago
1

This is outrageous. People who have legitimate dermatology issues are being turned away from service until, wait for it, MAY 2025! Folks who have issues that need to be seen are being told, "too bad" there's nothing we can do to help you. I would not recommend coming here. It's pretty wild that a hospital isn't willing to help new patients until May of 2025. Shame

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