Detox
They helped me getting sober, best place to get treated. The treatment was amazing and the staff was always nice with me and the other patients.
About Inland Valley Recovery Services
Inland Valley Recovery Services (IVRS) is located in Upland, California. They provide substance abuse and recovery services for adults and youths in and around San Bernardino County. They have outpatient and residential inpatient programs for detox, recovery and prevention.
They serve over 5,000 patients per year with a wide range of recovery services along with aftercare. They offer individual and group counseling sessions led by qualified, multidisciplinary bilingual staff who meet the California Department of Health Care Services licensing and certification standards.
Their Adult Program focuses on drug and alcohol rehab in either an outpatient or residential inpatient setting. They use a whole scale view to approach addiction treatment and recovery that’s centered around family, community, self help groups and social networks. Their Youth Services are focused on helping at risk youth through the NCTI, National Curriculum and Training Institute, Crossroads Education Program.
They help with drug and alcohol abuse treatments or interventions and anger management. They also support those who have been in trouble for shoplifting or truancy. Many kids who come to this program have been exposed to trauma and are showing negative behavioral patterns.
They have a Family Program that’s centered around helping people with chemical dependency problems that affect the entire family. In this progrma, family members attend classes with the patient that allow them to understand what their loved one is going through.
They also have prenatal day treatment and an intensive outpatient program (IOP) for pregnant or postpartum or parenting women with substance use disorder (SUD). They help with relapse prevention, offer parenting classes, support family systems and provide transportation if needed.
One former patient here said this place saved their life and everything was great including the staff, the food, the meetings and the people. Another said they helped her get better when she thought it was impossible.
Facility Overview
150 Number of Available Beds
30-90 Avg Length of Stay in Days
Latest Reviews
(part2) if they perceive any attitude and will treat you like a delinquent patient if you offend them or have a bad day. Not to mention here you are punished for things you would not be anywhere else except for prison and they claim it s to help you readjust to real life. If the violation is egregious enough (Smoking in non smoke areas, cussing, and god forbid having a snack in your room.) you will basically be put on trial in front of the whole facility every patient and staff in a room where they will point out how badly you ve effed up and give you community service and 3-4 written essays to reflect on how you regret your mistake and repent for your sins. You also must introduce yourself any time you wish to speak to another person with your violation, and thank said person for saving your life even if you hardly know them at all. On your written contract it states you must self reflect and not joke nor laugh or display any attitude. And you must do this for a MINIMUM of two weeks. And if too many people (5) receive this punishment the house of 30-40 women will go on a sort of lockdown, no phones for ANYONE even if you ve earned yours back, no visits with family (Even though you only get them one day a week regularly.), you are not allowed to speak to other residents outside of groups, and are given staff controlled smoke breaks. Everyone is punished severely for the petty mistakes of a few until the staff has decided they don t deserve it anymore. I m not a petty and aggressive addict who left here mere weeks into my stay to come back and rag on their reputation. Leaving here was the best decision I could have made for my recovery and I am now almost 5 months clean and did in fact not relapse after leaving here early like I was told I absolutely would when I wanted to leave. In conclusion this place is harsh, uncaring, shady, lazy, irresponsible, and the only things they have going for them is a nice outside area and good food.
This place is awful. 0 STARS! Do NOT go here if you have any support system you want to stay in contact with, children, or if you have a court case or have limited time to stay in a program. Therapeutic community is what it calls itself, it s not therapeutic at all. Where do I even begin. They try to present themselves as a hardcore program but are too disorganized and petty to be such. Half the staff is kind, but the other half is vindictive, petty, and outright rude. Many are former addicts or alcoholics as well and must have forgotten where they came from and gotten big heads. One specific counselor is running her own program outside the guidelines of the facility, her son s an addict I guess and she exerts the control she wishes to but cannot over her son on her clients. I was told it was possible to complete the program in 30 days by the director, this counselor told me I NEEDED to be there for at least 60 to complete. The rules were all over the place and enforced at the individual employee s will. There is a written rulebook you receive in your first few days that they do NOT follow, but when asked what the rules are regarding specific things it s a dismissive Look in the packet. For example the rulebook said you could get on the payphone to call family or friends or handle business at 4PM before dinner, in reality you had to write up a proposal about who want to call and why, turn it into the counselor, and they could approve or not. Mind you your counselor is only there half of the week so you can potentially only be getting 1 or 2 10 minute calls a week. (They take your phone until your counselor decides you ve earned it back.) You can allegedly make a call to your children at any point if you ask a staff or get in line for the nightly calls to kids that are supposed to go out but god forbid you have a young child who doesn t have their own phone and you have to speak to their caregiver to put them on only to be yelled at with a rude I know that s not your child! Hang up right now! They will not let you know when someone calls for you, my entire family called, my caseworker called 3 times, and the father of my child called for me and I was never told. They tell them they will let the person they are calling for know but they do not, even when it s someone as important as your caseworker trying to contact you.Some women were allowed in (They go through all your things at intake.) with their nail polish, certain makeup products, clothes, etc. and some weren t. They enforce a dress code on GROWN women.. Ridiculous! There s no men!Back to children they make you watch other women s kids with no staff supervision whatsoever. You must take time out of your day that s supposed to be recovery oriented (1-2 hours) to watch another woman s kid or kids. And I like children, but the risks posed by this system are NUMEROUS. Many women who come here have CPS cases, why on earth would you allow a person who can t watch their own children alone to watch another person s alone!? These women are separated from their babies, only sometimes able to call them, (If you have a child too young to speak you re out of luck and can t call their caregiver to ask how they are and receive updates.), and can have them visit once a week and are expected days or weeks into sobriety to be a caregiver? Like it couldn t be extremely stressful emotionally? There are no cameras either. An almost disgusting lack of responsibility by the facility treating their patients like ignorant children and placing responsibilities on them such as a child s welfare To even babysit children legally you must be CPR certified. Not to mention the dynamics between women in here is like high school drama, which is to be expected, but of course there can be a few or even a lot of people you don t even want being responsible for your kids at all!Staff members take gripes with patients way too personally, when you come here you are at the lowest and most emotionally turbulent time of your life and they have no grace to give you (continued)
Great place staff is great helped me tremendously thank you
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
9 / 10
Gallery
Location
Accepted Insurance
Managed Health Network (MHN)
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient IVRS offers both regular and intensive outpatient treatment to adult men and women in its Recovery Centers located in the Cities of Upland and San Bernardino. The programs are based on the Matrix model of treatment; along with Terence T. Gorski’s evidence-based practices for relapse prevention. The Recovery Centers provide a safe and stable environment required for the first stages of recovery. They also provide a forum for social activities and events to keep clients “connected” to their foundation for recovery.
Inpatient Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Sober Living Homes IVRS offers transitional living apartments for men, women, men with children and women with children. Located in the City of Upland, the apartments provide safe and sober housing for persons in recovery from substance abuse and mental health issues. The transition enables clients to avoid having to return to where they may have previously been actively involved in addictive behaviors. The housing provides a structured therapeutic environment that enhances personal accountability and helps the individual gain drug and alcohol free life skills.
Intervention Services The purpose of a professional intervention is to direct a non-compliant alcoholic or addict to treatment. IVRS' professional interventionist works with the family and significant others to carefully plan and execute. IVRS' professional interventionist is specially trained to help the family prepare for the confrontation, which takes place in a "controlled" environment.
Partial Hospitalization Program Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
Medically Assisted Detox IVRS offers detoxification services to adult men and women in a comfortable, homelike atmosphere. Located in the City of Upland, the overall goal of the detoxification program is to stabilize those suffering from the debilitating effects of alcohol and drug abuse so that they can begin the recovery process. Both non-medical and medication assisted (sub acute) services are available. Detoxification assists the individual to cease current alcohol/drug use rapidly and with minimal discomfort through proper nutrition and care from experienced staff.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.
Individuals with co-occurring mental health and substance abuse disorders often have serious and complex impairments in multiple areas, in addition to drug abuse and mental illness. Clients with severe mental and substance use disorders often have poorer outcomes, expressed as higher rates of relapse, hospitalization, depression and suicide risk. Clients with COD often experience more severe and chronic medical, social, and emotional problems. Because they have two disorders, they are vulnerable to both alcohol/drug relapse and a worsening of the mental health disorder(s). To provide appropriate treatment for this complex population, IVRS collaborates with the County Mental Health Department and/or the client’s personal psychiatrist to ensure that both conditions are treated simultaneously - a key element in successful recovery for individuals with co-occurring disorders. In addition, IVRS’ employs a licensed Marriage and Family Therapist that assists with the counseling and treatment of these individuals when necessary.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.
While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Chemical dependency is often referred to as a Family Disease and can present unique problems within the family unit. It can and does envelop the entire family. Therefore, IVRS likes to include the family in the treatment process whenever possible. The facility also offers education classes to family members who would like to visit someone in residential programs. Attendance at these classes help the visits to be constructive and safe for everyone and are designed to give clients an idea of what to expect from a loved one in rehabilitation.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Amenities
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Yoga Studio -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Tina K. Hughes, LAADC-CA
CEO
Timothy Dauwalder, D.O
Medical Director
Laurie Figueroa, BA
Director of Finance
Carina Shaw, MPA, CADCIII-CA
Director of Operations
Myeisha Jacobs
Human Resource Manager
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: California
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Contact Information
(909) 932-1069 
1260E. Arrow Hwy
Upland CA, 91786
Get Help Now - 626-556-9383
Who Answers?
Who Answers?
Fact checked and written by:
Scott Blair
Edited by:
Courtney Myers, MS
