Avenue 360 Health and Wellness – Heights

Houston, Texas

2150 W 18th St
Houston, TX 77008

About Avenue 360 Health and Wellness – Heights

Avenue 360 Health and Wellness – Heights, located in Cypress, Texas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention, 12-step therapy, and intervention services.

Specialty rehab programs at Avenue 360 Health and Wellness – Heights include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and treatment integrated with HIV/AIDS care, ensuring comprehensive health management.

Avenue 360 Health and Wellness – Heights has received accreditations from The Joint Commission.

Payment Options

Private Insurance
Self-pay options
Financial aid
Sliding scale payment assistance
Medicare
Medicaid

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Aftercare

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-Step

12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.

Intervention Services

A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.

Programs

Adult program

Program for men

Program for women

Young adult program

Children program

HIV/AIDS program

Insurance

Our Policy: Avenue 360 Health and Wellness – Heights works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Humana

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Family Therapy

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(713) 426-0027

Website

2150 W 18th St
Houston, TX 77008

Call Now - Help is Available

Get Help Now - 346-552-8173

Reviews

3.7 (242 reviews)

Google Rating

Erica West

1 month ago

This wellness center has been a true light in my life in the past two months. I initially scheduled an appointment because they took my Texas Healthy Women's coverage through Medicaid for a well-woman exam. The clinic is extremely clean and the waiting room is spacious. The staff were nothing but kind and courteous. I was seen in under 10 minutes from finishing my new patient paperwork. The NP, Ms. Rojas, was easy to talk to, explained her process and listened my concerns. She addressed my concerns with a full blood panel and even though my Medicaid coverage wouldn't cover what we would need to do for further visits, she helped me get covered through their financial assistance program. I have also seen Dr. Pearce (GYN) who is amazing and funny. She walked me through the different birth control options and worked with Ms. Rojas to make sure what I chose would coincide with the medications and other health issues that were being addressed. Even the security guard on the entry level is a sweetheart. I will be returning here for all of my health needs!

Ronnie Perdalos

Today was the WORST freaking visit here at this clinic and I ve been coming here for a while. I wasted 50.00 dollars to be treated as if my visit meant nothing. Dr. Randolph Is the freaking worst. VERY VERY VERY rude , judgmental and cold hearted. I had to call to make sure my well women s exam was not with here and it WAS. I CANCELLED that appointment so quickly. The front staff is phenomenal and the doctor I see on a regular is the BEST. But Dr. Randolph never ever again. I will say it is partly my fault for not doing my research on her. Due to having positive experiences here. But I will not make that mistake again. I paid 50 dollars to learn a lesson. Is how I will look at. Lesson learned

Will Christopherson

I worked here for a couple of months as an intern, with a disability. The Texas workforce commission gave me this job. It was a very terrible experience because I was discriminated against. The person that I was working under didn t do a really good job explaining the direction to me and she was very impatient. I had a job skills advisor there for observation and he was no help either He, including himself, was having a hard time understanding the directions of the data entry that I was suppose to do. I had a hard time processing the information And my brain can t take too much Information due to the fact that I am on the Autism spectrum. I highly recommend that the person I was working under should be fired because that was very unprofessional. If you are an employee reading this I am happy to give you my contact information.

Tre Taylor

2 months ago

Very unprofessional just rude, they should fire everyone and start from scratch. The call center, front desk nurses all are trash

Guillermo

3 months ago

Professional and Human Attention Very Grateful I have already been taking care of my health for several years in this place Blessings

The Real KitKat Flores

Very unprofessional I ve been dealing with this since last yearDr. Randolph is very unprofessional. I had already read about her, but I decided to go in because it was my first time ever being pregnant. She literally was very rude. The rudest person I ve ever met in my life. She doesn t even let you finish your sentence she doesn t even let you talk. I came out of there crying feeling lost and overwhelmed . They say they will call me to talk about her and they never did not once has anybody called me to see what really happened . I ve been charged 1000 something for a bill that I ve been trying to fix And I ve been going back-and-forth. Lab Corp is charging me. I ve been giving $20 payments just to stay off my credit now they say that they re gonna talk to the main person from that office and they still haven t gotten back to me. They ve been back-and-forth back-and-forth I ve been calling and calling and calling they wouldn t answer . I ve talked to like 3-4 people already now I ve been communicating with some girl name Alicia but she says she s gonna go into meetings every time I try talking to her and then she ll call me back in 30 minutes. She hasn t called me. It s been what I already half a year already and still no reply. They re the only ones that can fix it even Lab Corp tells me that they re the ones thay can fix the payment and fix it Because Blue Cross won t cover that anymore they already hadIdk why they still have Randolph working there and doing these exams without ppls my consent and I m still here waiting waiting waiting waiting stillWaiting for Alicia to call me back

Pecana Brown

4 months ago

I'm Right You're Wrong

Whoever answers the phone is the most incompetent, laxed, and uninformed excuse for a human being that I've ever had the displeasure of speaking with.

Paulina Flores

5 months ago

The absolute worst clinic I have been. I was originally going to Avenue 360 pediatrics in memorial but since I turned 18 they could no longer take me and referred me to the heights location. My first time going in longest wait I waited nearly an hour to get seen and they were only 2-3 people in the lobby. I go in I tell him my concerns and dismisses them and says not my concern I only do routinely check ups after that he refers me to another specialty since he only does routinely check ups the clinic does not refer me to gyno. Once the appointment was done I need to do blood work and they forgot about me I had to go to the front desk 3 time to let them know that I was here for blood work after. I see him a month later comes in for 5 min tells me my test results. Does not check my heart , ears , throat nothing. I will not be going back

Sylvia Perez

Use them for regular doctor and obygn.

Beau Johnson

They have destroyed my life I don't know what to do social security said I would do e ve on my disability. I am part of the soar program and they help you get on your disability I was at first working with Mrs. Moshay but she quit in 2022 and then Erica picked up my case at the end of 2022 and I went in to see them at the beginning of 2023 and Mrs Lila and Erica both said they filed an appeal everything was good right. Well in May of 2023 I went in to get paperwork for housing to show that I had a representative helping me to get on my disability Erica went back to her office and Forged and Award letter while I was talking to Lila and so I left and time went on I never heard from them they were never in the office so I went to the disability office and they said no one ever filed an appeal. I called them and Erica said that's crazy but Beau we dropped your case in May. I said I have a letter we're I just saw you in May. What are they doing that they don't remember writing me a letter omg. A whole year of my life waste. I need help no one will listen I need a voice

Raul Amaya

6 months ago

Honestly, this clinic is a pain in the ass, they never answer your calls, they always leave you waiting on the line for hours and they never help you resolve anything, they are disastrous.

Load More Reviews