It was so difficult for me to deal with the people that are supposed to help you and take care of you here. They never took seriously the medication I needed and gave poor advice on counseling. I really struggle with mental issues and all I needed was someone who cared and c ...
About Frontier Health – Watauga Behavioral Health Services
Frontier Health-Watauga Behavioral Health Services has many programs to help with addiction as well as other programs. It’s located in the beautiful town of Johnson City, Tennessee. Some of the services offered include outpatient mental health, programs for adults with co-occurring conditions and special programs for children, adolescents and families. Home and community-based services are also available if needed.
Their Medication Assisted Recovery Program (MAR) is available for clients needing treatment for opioid use disorder. They work with their clients to stabilize symptoms and enhance recovery. Each client has a specific plan for their needs. Treatment includes individual and group therapy and peer recovery as well as medication management to assist in recovery.
Mother-child connection services are also available at this facility. These are services for women 18 years old and above who have dependent children or are expecting a child while experiencing substance abuse disorder. Here, they can find specialized treatment to help them deal with the specific issues they’re facing.
Family Links is a short-term program for families with children two to 15 years old. This program is two to four hours one time a week for eight to 12 weeks. This service is for behavioral issues as well as helping with social skills. This is a free program.
Regional Intervention Program (RIP) is a free program that focuses on helping parents work with behavior problems. To qualify for services, the child must be enrolled in the program before they are six years old.
Also available is a student-assisted program that helps students academically with behavioral problems. Teachers as well as counselors are provided.
Latest Reviews
Good, mostly decent providers, bad enforcement of esa policy.As I understand, this place (main one that does it) (if only) has a liability policy where they literally can't sign forms involving esa information.The problem comes in, that instead of explaining this, I had a therapist outright say they couldn't sign my esa document because I didn't have an impairment/ disability. ( Uncomfortable signing it. ) I have four diagnoses that I'm treated for there. And she made me feel as though it should never be signed.Well I got it signed from my primary care provider, absolutely no questions asked. U tell me.
If you value yourself at all DO NOT repeat DO NOT seek HELP from this facility.. IT CAN ONLY HARM YOU..I did hard time here 20+ years because there was no other place to go, insurance and top providers are the reason.. THERE WERE A COUPLE REAL GOOD DRS there years ago, not now . Especially REBECCA WARD that almost killed me, I had to be hospitalized because of her!! SEEK OUT SOMEWHERE , SOME ONE ELSE PLEASE
do yourself a favor and find an actual mental health doctor. was refused a refill on my medication because I was considered a no show for calling to reschedule an appointment that fell on a holiday. I pretty much decided on my own what meds to be on. the doctor on the zoom call openly said she was going to a different place of employment after the month, and asked what meds I would like to try since she wouldn t be seeing me again. this place is a joke.
Gallery
Location
Accepted Insurance
CareFirst
Medica
Optima Health
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Rehab 
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare 
12-Step When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
24-Hour Clinical Care Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Setting -
Recreation Room
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(423) 232-2600 
109 West Watauga Avenue
Johnson City, TN 37604
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Sheila Houston, LPN
Edited by:
Courtney Myers, MS
