Far West Center – Westlake

29133 Health Campus Drive
Westlake, OH 44145

About Far West Center – Westlake

Far West Center – Westlake, located in Westlake, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Far West Center – Westlake include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Shellie Kearsey
3 weeks ago on Google
1
This is by far the worst place you can use to help with your mental health journey.It is run by a woman who should have retired years ago and has no business being anywhere near clients. She has zero compassion and is extremely rude.There is only one counselor there worth anything and that is Catherine. The others just play at art, and don't really do any sort of counseling.The CNP you see via tele-health has changed 4 times over the past 3 years and is incompetent at best. Please do yourself a favor and find true caring professionals who are willing and able to help you find your way.
Suzanne Bascone
3 weeks ago on Google
1
Please, if you are struggling mentally do not go here. There is the nord center which is much better. This place ruins lives. Rude, unorganized, an owner who is obsessed with nothing from money. She terrifies good people and makes nurses cry. This place is joke that will make your mental health worse. Never see a provider except on a television screen. If you are sick and need help skip this place. I had a therapist that literally fell asleep during session. Meds are impossible to get and staff is mean as hell. The therapist here are a joke. I would never recommend this place. I even reported them to the state.
Melanianne Mayfield
1 month ago on Google
5
Been going here for years and I have always been treated well

Location

Accepted Insurance

Far West Center – Westlake works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (440) 835-6212
Building icon

29133 Health Campus Drive
Westlake, OH 44145

Reviews of Far West Center – Westlake

2.36/5 (33 reviews)
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Reviews

1

Doctors did not help me. All they did was add more and more meds into my system. The more prescriptions I was on, the better. This is the Far West Centers way of treatment.

Reviewed on 12/10/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (32 reviews)
Shellie Kearsey
3 weeks ago
1

This is by far the worst place you can use to help with your mental health journey.It is run by a woman who should have retired years ago and has no business being anywhere near clients. She has zero compassion and is extremely rude.There is only one counselor there worth anything and that is Catherine. The others just play at art, and don't really do any sort of counseling.The CNP you see via tele-health has changed 4 times over the past 3 years and is incompetent at best. Please do yourself a favor and find true caring professionals who are willing and able to help you find your way.

Suzanne Bascone
3 weeks ago
1

Please, if you are struggling mentally do not go here. There is the nord center which is much better. This place ruins lives. Rude, unorganized, an owner who is obsessed with nothing from money. She terrifies good people and makes nurses cry. This place is joke that will make your mental health worse. Never see a provider except on a television screen. If you are sick and need help skip this place. I had a therapist that literally fell asleep during session. Meds are impossible to get and staff is mean as hell. The therapist here are a joke. I would never recommend this place. I even reported them to the state.

Melanianne Mayfield
1 month ago
5

Been going here for years and I have always been treated well

Joey Surrento
2 months ago
1

This place does not care about people s mental health they don t have care what there patient is going through they have you jumping through hoops WHEN they do answer the phone which is also impossible I would not recommend. And Abbi is the rudest secretary I ve ever encountered. Find another place to go to

Desarae Turner
2 months ago
1

Honestly I don t really do these reviews but after the way I was treated I think it s necessary. The Amherst location has no secretary only on certain days if your lucky. No one returns med line voicemails which means if you are having a problem with meds or need a refill you will be waiting days until you actually talk to someone. You can call both facilities 20 times before anyone finally answers. I have called four days in a row at some points. I have also let them know about this issue more then once with no changes.Because of the lack of communication there was a huge issue resulting in me going 24 hours without my meds for not the first time but second. I was lied to multiple times bully Abbi who s supposedly a secretary. When I confronted her about her lies she hung up on me because she couldn t defend her story anymore knowing I still needed information from her and it s been 24 hours and no one has contacted me still. Very poor customer service. I have never met my provider in person although I have never had issues with her directly it s sad I have to drive to a facility sit in a room and meet on zoom when I can do that at home considering that s a huge waste of my time while being a busy full time medical mom of twins with 3 older school aged children.I called for days with no answer. Finally I got someone on the phone scheduled my next appointment and requested a refill that was not for a controlled substance. This was at 1130 am. At five pm I got a phone call from Abbi who told me no meds at all would be filled until I took a urine test. I didn t know why because I have never had to do that so I kept asking questions about that and she was very rude saying it s literally in the title it s a DRUG TEST and talked to me like a child. I asked her where I could go at 5 pm since most labs are closed now and she refused to give me any recommendations. Because the office refused to answer my med line voicemails I was out of meds and now had to do a urine test before I could get them filled? Which meant I was going to go without because it was already 5 pm when she decided she would call me right before leaving work.The next morning I got an email saying my prescription was at giant Eagle? Which was odd because I was told they wouldn t be called in until the testing was done. So when I got to the pharmacy that day I asked them when the prescription was called in and they said the dr called it in YESTERDAY AT 4 pm. So I went 24 hours without my meds for no reason.I still proceeded and went to the lab and the lab specifically said we don t do these tests here you need a special lab they should have told you where to go and also it would be difficult because there were no diagnosis codes on the Req far west emailed me so the lab tried calling them at both facilities with no luck. I ended up having to leave the lab after making arrangements for a babysitter and only having a certain amount of hours to have this test done.I finally got ahold of the westlake office and Abbi answered the phone. I told her the issue at the lab she said she was not going to be helping me or talking to the lab and she wasn t the middle man anymore? She couldn t even give me ideas on what specialty lab I should go to. So I decided to confront her about the lies I caught her in on why the meds were called in at 4 the previous day and she told me at almost 5pm they were being refused but then came out the next day and said the dr texted her at 416 telling her the meds were at the pharmacy after telling me she didn t find out until after she left work at 5pm. When I called all this out she started yelling and then hung up on me and I haven t heard a word since.So unfortunately when I was desperate for help I was able to get in fast but I will no longer be associated with a place so unprofessional and unorganized.

marla figueroa
2 months ago
1

If you're happy here as a client/patient, that is important and I am very glad to hear that, and if you're not happy here as a client/patient, I understand. For the most part though, don't EVER work here

Michelle Stout
3 months ago
1

My experience here was absolutely horrific! I'm completely crushed. I asked for telehealth meeting as I have no way to get to the facility and was told no because transportation issues are no reason for telehealth. Then what is? I thought these people would help instead I get another betrayal.

Christopher Burns
3 months ago
1

I should have read reviews first before making the decision to move- am already having concerns about the quality of care and consistency of care. If a patient has been diagnosed with conditions, why is it necessary to go against another professionals word? Very, very concerned.

Matthew Cutright
6 months ago
1

They stopped doing Zoom. I told them I have no car or money to pay for a ride there. They refused to give me refills even though I've been with them and on the same meds for over 5 years. They told me to go to the emergency room if I want meds. I highly recommend going to the Nord Center where they actually care to get things done.

Elizabeth Delgado
7 months ago
1

Worst place ever do not go there they treat you very bad they hand up the phone on you and refuse to give you their names and refuse services they don't connect you with supervisor if you want to speak to one Worst place to go for mental services.

Gina H
1 year ago
1

Closed my FIVE year case without notice because they stopped doing zoom and I said I d call my primary care doctor to see if they could get me in via zoom for my refills. My PCP could not get me in for a month, so I called back to make an in-office appt with far west. (Which consists of sitting in a room talking to someone on a screen in a different city with poor video connection-which is why I wanted zoom). They closed my case immediately, and are making me go through the months-long process to reopen as if I m a new patient. BEWARE- they change staff constantly, no one knows what s going on, they never answer the phone or return calls, cancel appts last minute, and providers leave left and right because they re so incompetent. Would rather suffer without meds than ever deal with these incompetent people again.

Nancy Uhl
1 year ago
5

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