Family Resources Associates, Inc.

1315 West Main Street Watertown, WI 53094
Outpatient
Family Resources Associates WI 53094

About Family Resources Associates, Inc.

Family Resources Associates, Inc., located in Watertown, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Family Resources Associates, Inc. include age-appropriate treatment for teens addressing adolescent-specific issues and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Moshua Gerstein
3 months ago on Google
1
Refused to take me over a balance I had already paid off from when I was a minor.
Aunti Gingy
4 months ago on Google
4
Phone reception is open at 8am-12pm and 1pm-4:30pm. The prescriber is sometimes able to offer later appointments, however I am not sure how long that will be available. I am grateful there are some days that it s possible to see someone later in the day.
Anne Adametz
11 months ago on Google
5
Dr. Klein is amazing.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Family Resources Associates, Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

The Alliance
Quartz
Network Health
My Choice Wisconsin
SSM Health
MHS
PHCS (Private Healthcare Systems)
WEA Trust
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (920) 261-4100
Building icon

1315 West Main Street
Watertown, WI 53094

Reviews of Family Resources Associates, Inc.

2.92/5 (26 reviews)
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Reviews

1

As long as they get their money, they don't mind. The welfare of the patients is ignored, I mean my therapists never remembers my name, how am I supposed to trust him? If they call you in half an hour after your appointment, they will still cut your session because they are ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Moshua Gerstein
3 months ago
1

Refused to take me over a balance I had already paid off from when I was a minor.

Aunti Gingy
4 months ago
4

Phone reception is open at 8am-12pm and 1pm-4:30pm. The prescriber is sometimes able to offer later appointments, however I am not sure how long that will be available. I am grateful there are some days that it s possible to see someone later in the day.

Anne Adametz
11 months ago
5

Dr. Klein is amazing.

Rachael Bowling
1 year ago
5

Most of these reviews are people complaining about things that are actually their own fault. There's a huge need for mental health treatment right now, of course they're not gonna be able to see you the same day you call, don't act like you're the most important person in the world. Furthermore, why would they continue to see someone who consistently misses appointments? That's a clear sign you're not trying very hard to get better. I have had nothing but positive experiences with these doctors and they've literally changed my life, and that's because I actually show up to my appointments and am trying to better myself. All these bad reviews are people who aren't committed to their treatment complaining that the office didn't work for them. It's like the meme with the guy putting the stick in his own bike spokes.

Em !
1 year ago
1

Almost all of the providers that work here are unprofessional, give unsolicited advice, and make inappropriate comments. Look for another place.

Tanya Alexander
1 year ago
1

4/10/23 - I ve given up on this place. I provided my information for verification, but never received a call back. It s been over a month and I can t even get through to anyone.Update 4/24/23 - I finally received a message. After more than six weeks, they finally did the insurance verification. I wouldn t recommend them to anyone. My family member was having a mental health emergency, they shouldn t have to wait this long!!!!!

Denise Geiger
1 year ago
1

My child needed a therapist urgently and had been here before without problems, however this time we waited 2 months just to be seen, to then be called a day before their appointment and be told their appointment needed to be rescheduled and would be another 2 and a half month wait. When I explained the dire situation and need for the urgency they found a spot on the next upcoming Monday but their next appointment after that would then be 2 months away. Ridiculous. Do not recommend at all, and will not be going back.

Crystal Poudrier
2 years ago
1

Refused service for my son then they tried saying after they refused him that they were full which is a straight lie.

Kat M
2 years ago
5

JACE Jackson
2 years ago
5

Awesome place! I never had any issues other than my 3rd party insurance and they helped me with that. The one star review on here sounds like a whiner that likes to blame others for their issues. So disregard it. I ve been going here for 5 years and these are the best brain wranglers around

Christine Polencheck
2 years ago
5

I'm originally from Madison so finding health care for my unfortunate situations is scary but because I moved out of Dane Co I had to change my insurance.I called Family Resources crossing my fingers they didn't have a 6 mth wait to see someone. I had an appointment within 2 weeks and I have now been here over a year.. I still have the same therapist and it's the best feeling ever. She's absolutely amazing and I feel comfortable there. Everyone goes out of there way to treat you like family not just another patient.

Desus P
2 years ago
1

I asked the schedule an appointment via referral from my therapist within the clinic. The lady at the front desk said I cannot do that ma'am why are you at the front desk and if you're not permitted to schedule appointments. Therefore I have run out of my medication And there's not no availability until next month You guys are unprofessional with s*** The only decent person in your clinic would be my therapist and it's Dan. 10/10 recommend DAN as a therapist! Everyone else there needs a try a little harder. I will be contacting upper management

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