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Eskenazi Health Center West 38th Street

5515 W. 38th St. Indianapolis, IN 46254
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Eskenazi Health Center West 38th Street IN 46254

About Eskenazi Health Center West 38th Street

They also work with dual diagnosis cases, which are those who’re struggling with addiction and mental illness simultaneously. This program isn’t sufficient for those who require round-the-clock inpatient or residential care, though.

Although their treatment options are limited, they do offer a decent amount of services here. Their program offers individual therapy, which is good for really digging deep and looking into past traumas that may have personally affected you. They also have group therapy, which helps you relate to your peers and not feel so alone in the recovery process. Finally, there’s family therapy, which can also be effective to some families who want to understand each other better.

Their programs provide case management and psychiatric services by addiction psychiatrists and a multi-disciplinary team to provide a combination of therapies and medication that hopefully can help promote your overall wellness. If you’re looking to detox, that process lasts about two to four weeks and takes place Monday through Friday. Incidentally, they also have a Naloxone vending machine in case there’s concern about a potential overdose.

Facility Overview

Bed icon 75
Number of Available Beds

Latest Reviews

Mark Petrison
3 weeks ago on Google
5
Some of the services here include: primary care; pharmacy; WIC; dental services; rehabilitation services; OB/GYN; substance abuse counseling and treatment; mental health; dietician; financial counciling; SNAP application assistance... This is a busy Eskenazi location; it covers a nearby Eskenazi Health Engagement Zone, which has lower life expectancies than most parts of Indianapolis. There are nearby bus stops for the #25 and #38 routes. Bathrooms, wifi.
Response from the owner2 weeks ago
Mark Petrison, thank you for your kind review; we are happy to pass along your comments to the team here at Eskenazi Health Center West 38th Street!
8RubiRed8 KAC
1 month ago on Google
4
Thanks d or all the care and support Dr from Er much respn and care also team Dr. E. West 10th floor appreciate you all
Response from the owner2 weeks ago
We’re glad to hear about your positive experience and appreciate your kind words for Dr. E and the team on the 10th floor. Your feedback means a lot. Thank you
Alaina White
4 months ago on Google
1
The doctors are great but the pharmacy is horrible! They will mess up your prescription every time. I came up to the pharmacy 2 times and called and they still can't get my children's basic prescription correct! They are very rude and lazy.
Response from the owner2 weeks ago
We're sorry to hear about your negative experience. We would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of family therapy in Indiana is to empower family members to effectively support their loved one's recovery. Therapists work with family members to develop the skills needed to manage stress and resolve conflicts successfully. This fosters a positive environment that is conducive to long term sobriety.

Staff & Accreditations

Staff

Robert Lazard

Chairperson

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

5515 W. 38th St.
Indianapolis, IN 46254

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Rehab in Cities Near Indianapolis

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Reviews of Eskenazi Health Center West 38th Street

3.2/5 (180 reviews)
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75
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (180 reviews)
Mayra L. Gutierrez Vielman
2 weeks ago
5

Response from the owner
Hi Mayra, Thank you for your rating! We hope to see you back soon.
Mark Petrison
3 weeks ago
5

Some of the services here include: primary care; pharmacy; WIC; dental services; rehabilitation services; OB/GYN; substance abuse counseling and treatment; mental health; dietician; financial counciling; SNAP application assistance... This is a busy Eskenazi location; it covers a nearby Eskenazi Health Engagement Zone, which has lower life expectancies than most parts of Indianapolis. There are nearby bus stops for the #25 and #38 routes. Bathrooms, wifi.

Response from the owner
Mark Petrison, thank you for your kind review; we are happy to pass along your comments to the team here at Eskenazi Health Center West 38th Street!
8RubiRed8 KAC
1 month ago
4

Thanks d or all the care and support Dr from Er much respn and care also team Dr. E. West 10th floor appreciate you all

Response from the owner
We’re glad to hear about your positive experience and appreciate your kind words for Dr. E and the team on the 10th floor. Your feedback means a lot. Thank you
Neny Gii
3 months ago
5

Response from the owner
Thanks for the great rating, and have a wonderful day!
Alaina White
4 months ago
1

The doctors are great but the pharmacy is horrible! They will mess up your prescription every time. I came up to the pharmacy 2 times and called and they still can't get my children's basic prescription correct! They are very rude and lazy.

Response from the owner
We're sorry to hear about your negative experience. We would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
Princess Noel
5 months ago
5

Response from the owner
Hello, thank you for rating us so highly! We are happy to see you had a great experience with Eskenazi Health Center West 38th Street.
Paula Davenport
6 months ago
2

Response from the owner
We're sorry to see you've had a recent negative experience. We would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you
Edeline Clermond
6 months ago
5

I got a chance to meet two amazing and beautiful ladies today during my appointment Didi and Debrah, I’m not sure if I spelled their names correctly, sorry😊 they work at the Wic office.But they are the best, very welcoming, friendly, knowledgeable overall great customer service.The absolute best at what they do, if I could I’d give them a raise😊. Thank you beautiful ladies, keep up the great work, God bless you and your families alway.

Response from the owner
Edeline Clermond, thank you for your kind review; we are happy to pass along your comments to the team here at Eskenazi Health Center West 38th Street!
Wilmer Rivas
7 months ago
5

Response from the owner
Hi, thank you for taking the time to leave us this great rating!
Martine Rose
7 months ago
1

I am deeply disappointed with the treatment of interpreters at Eskanazi Hospital. As interpreters, our work is crucial in ensuring clear communication between providers and patients. However, instead of receiving appreciation, we are often met with rudeness and disrespect. Providers frequently hang up on us and treat us dismissively. This behavior is unacceptable and needs to be addressed immediately. It costs nothing to say thank you and show basic courtesy.

Response from the owner
We're sorry to hear about your recent experience. We would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
Areli Reyes
9 months ago
5

Response from the owner
:-) Wow! Thank you for rating us so many stars!
heymi Beltran
9 months ago
4

A mí me gusta el trato tomo muy bien muy lindo 😊 muy amables todos El único problema esque tardan mucho en atender aunque traigas SITA si tardas mucho,🫠 en que te atiendan así que solo sería eso

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