Delta Specialty Hospital

3000 Getwell Road Memphis, TN 38118
DetoxInpatientOutpatient
Delta Specialty Hospital TN 38118

About Delta Specialty Hospital

Delta Specialty Hospital is a drug and alcohol rehab located in Memphis, Tennessee. They provide multi-level care for individualized addiction treatment.

Addiction-related services provided at this location include inpatient addiction treatment, an intensive outpatient program, a partial hospitalization program, an intensive outpatient program, and a specialized co-occurring disorder treatment program for senior adults.

Residential Addiction Treatment
Delta provides short-term inpatient addiction treatment lasting from seven to twelve days. Each program experience is based on a client’s specific needs and consists of a variety of group, family, and individual therapy sessions, as well as medication management if needed.

Partial Hospitalization Program
This daytime treatment program consists of family, group, and individual therapy. Treatment occurs Monday through Friday from 9:00 am to 2:30 pm. This 20-hour-a-week program also provides breakfast and lunch. Participants also receive medical and behavioral health assessments.

Intensive Outpatient Program
Individuals who participate in the IOP attend group and individual therapy sessions three days a week for four hours per day. Breakfast, lunch, and transportation for Memphis residents are provided.

Latest Reviews

Jaime Johns
2 weeks ago on Google
5
I stayed at delta back in 2019. The staff was wonderful, the food was great, the overall experience was 10/10. The doctors listened and we got to go outside multiple times a day. The medication prescribed helped alot. If I had another mental breakdown again I will go back.
Response from the owner6 days ago
We truly value your feedback, and we remain committed to being a source of superior care that is delivered in a welcoming environment. Thank you!
Todd Griffin
2 weeks ago on Google
1
Delta complaintMy stepdad was brought over here from an ER yesterday with mild suicidal thoughts from a slight addiction to some medicine he would like to get off of. I have been trying to schedule a meeting with the administrator social worker whomever to discuss his previous history as on a call and told me to show up. they are refusing to even let me into the facility much less schedule a meeting to talk to anyone and saying that s just the policy of the hospital and now waited in the cold out front for an hour!I m waiting on the social advocate Mark to come back out as he wouldn t even let me into the facility to enter into a conference room where we can talk intelligently about the future care. I believe I m just going to have to pull my stepdad out of this facility, after seeing the horrible ratings and comments that are copied and pasted answered by Sunny Bunny and provided an email rather than real face to face meetings.I m pulling my step dad !When pulling him out, I picked him up in the lobby, and my Dad had on the same hospital pants form the day before, and was wearing a dirty t-shirt that was not even his! I asked for his clothes and coat he had on and they said when he arrived, ha had nothing with him!?Only after arguing the point, the recpetionist walked back into the office and came out with a brown paper sack, that had HIS clothes.Lastly, when we got him home, they failed to remove the wristband with tracker, and I had to curt off with Wire cutters.I sent an email to the facilty and have yet to hear back.shocker
Response from the owner1 week ago
Receiving feedback is incredibly important to the work we do, and we are so grateful that you were willing to leave a review. That said, we are troubled by what we have read, and it is imperative that we learn more. Please allow us to have an opportunity to speak with you one on one so that we can best address your concerns. You can reach us by emailing FeedBack@deltaspecialtyhospital.com. Thank you.
Sunny Bunny
1 month ago on Google
1
The techs here are very rude, the nurses ignore you, and Dr Virk is Extremely dismissive of anything that you're having problems with. They never did get my meds right and the patient advocate is a joke. Also, the geriatric unit is absolutely disgusting and smells awful. Alot of our so called "meals" were Hamburger Helper. Please don't send Anyone that you care about here!
Response from the owner2 weeks ago
We are grateful for your willingness to leave this review, though reading it is troubling. In order to ensure that we fully understand your concerns, we ask that you please contact us directly by emailing FeedBack@deltaspecialtyhospital.com. Thank you so much.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Accepted Insurance

Delta Specialty Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (901) 672-6238
Building icon

3000 Getwell Road
Memphis, TN 38118

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews of Delta Specialty Hospital

1.99/5 (97 reviews)
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Reviews

1

I don't understand how this place keeps working, they never gave me valid or useful information, I didn't even start the program because they aren't interested in helping patients. I am happy not to have started the program in this center because from the beginning I noticed ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Jaime Johns
2 weeks ago
5

I stayed at delta back in 2019. The staff was wonderful, the food was great, the overall experience was 10/10. The doctors listened and we got to go outside multiple times a day. The medication prescribed helped alot. If I had another mental breakdown again I will go back.

Response from the owner2 weeks ago
We truly value your feedback, and we remain committed to being a source of superior care that is delivered in a welcoming environment. Thank you!
Todd Griffin
2 weeks ago
1

Delta complaintMy stepdad was brought over here from an ER yesterday with mild suicidal thoughts from a slight addiction to some medicine he would like to get off of. I have been trying to schedule a meeting with the administrator social worker whomever to discuss his previous history as on a call and told me to show up. they are refusing to even let me into the facility much less schedule a meeting to talk to anyone and saying that s just the policy of the hospital and now waited in the cold out front for an hour!I m waiting on the social advocate Mark to come back out as he wouldn t even let me into the facility to enter into a conference room where we can talk intelligently about the future care. I believe I m just going to have to pull my stepdad out of this facility, after seeing the horrible ratings and comments that are copied and pasted answered by Sunny Bunny and provided an email rather than real face to face meetings.I m pulling my step dad !When pulling him out, I picked him up in the lobby, and my Dad had on the same hospital pants form the day before, and was wearing a dirty t-shirt that was not even his! I asked for his clothes and coat he had on and they said when he arrived, ha had nothing with him!?Only after arguing the point, the recpetionist walked back into the office and came out with a brown paper sack, that had HIS clothes.Lastly, when we got him home, they failed to remove the wristband with tracker, and I had to curt off with Wire cutters.I sent an email to the facilty and have yet to hear back.shocker

Response from the owner2 weeks ago
Receiving feedback is incredibly important to the work we do, and we are so grateful that you were willing to leave a review. That said, we are troubled by what we have read, and it is imperative that we learn more. Please allow us to have an opportunity to speak with you one on one so that we can best address your concerns. You can reach us by emailing FeedBack@deltaspecialtyhospital.com. Thank you.
Sunny Bunny
1 month ago
1

The techs here are very rude, the nurses ignore you, and Dr Virk is Extremely dismissive of anything that you're having problems with. They never did get my meds right and the patient advocate is a joke. Also, the geriatric unit is absolutely disgusting and smells awful. Alot of our so called "meals" were Hamburger Helper. Please don't send Anyone that you care about here!

Response from the owner1 month ago
We are grateful for your willingness to leave this review, though reading it is troubling. In order to ensure that we fully understand your concerns, we ask that you please contact us directly by emailing FeedBack@deltaspecialtyhospital.com. Thank you so much.
Fishing With Bri
3 months ago
1

This place is a joke , I came to get my meds under control and me knowing they would record me and talk about me on the phone with there husbands or whatever and whoever making fun of me and making fun of my seizures when I would tell the person in charge about everything they would instantly say I m hearing stuff when I know wht I heard they would tell patients about me and saying I was faking to them also then finally I receive a letter from the place months later saying the one of the employees there mentioned me in some emails talking about me to god know who and bout personal info been trying to call with no answer I just want them to take responsibility for there staff s actions I want accountability Do not come here !!!!

Response from the owner3 months ago
Receiving feedback is incredibly important to the work we do, and we are so grateful that you were willing to leave a review. That said, we are troubled by what we have read, and it is imperative that we learn more. Please allow us to have an opportunity to speak with you one on one so that we can best address your concerns. You can reach us by emailing FeedBack@deltaspecialtyhospital.com. Thank you.
Angie Weeks
4 months ago
1

My son went to this place to get help for suicide thoughts and substance abuse. He was over medicated and came out of there looking like a zombie. That drug called halperdol (Haldol) is a cheap, old drug they are giving the patients bad sign affects. Our sons and daughters are just getting a bandaid on a problem thats not going away. Something is wrong you just drug a patient up and release them back into society. My son had to be hospitalized 1 and back in ER twice . It's been a nightmare for our family. This place need to be shut down. They will be hearing more from my family. It's been 4 weeks and some days. My son is not quit right yet. Crying just thinking did i make a bad choice. Soooo, sorry.

Response from the owner4 months ago
Thank you for taking a moment to leave a review of our treatment center; however, reading it is very concerning. We strive to offer the utmost in clinically excellent care, and it is important that we gather more information. Please give us an opportunity to speak with you directly so that we can best address your concerns. You can reach us by emailing FeedBack@deltaspecialtyhospital.com.
Abby Cooper
4 months ago
1

Worst experience ever !!!

Response from the owner4 months ago
We're very troubled by this review and would like a chance to learn more. Our hope is that we can be a place of safety and solace during challenging times. If you would feel comfortable doing so, we encourage you to contact FeedBack@deltaspecialtyhospital.com so that we can speak one on one and gather more information. Thank you.
Nora R
5 months ago
1

My mom was admitted in on the 17th. Communication has not been a problem until the past two days. The last time I talked to her she made it known that the calls are recorded and that she had been having issues with a few of the techs. Since then, I have missed two calls from her. One from yesterday and one from today. I've called up there I don't even know how many times at this point and not a single person is answering the phones, even DURING business hours. I even went so far as to hit the option for HR because I don't know what else to do. I'm labeled as an emergency contact and right now I don't even think they'd call if something went wrong or if something happened to her. I just want to make sure she's okay and I can't do that. I'm pissed and worried. If I could give zero stars then I would.

Response from the owner5 months ago
Your feedback is important, and we appreciate your willingness to share. However, we are concerned by what we have read and would be grateful to have an opportunity to gather more in-depth details. If you would be willing to speak with us directly, please email us at FeedBack@deltaspecialtyhospital.com. We hope to have a chance to speak with you soon. Thank you.
Jalynn Morris
7 months ago
1

Matthew Sears
7 months ago
1

I was admitted a few years ago. Had I known what kind of place I was going to, I would've just tried to deal with everything on my own. This was the only place my insurance would take at the time, so it seemed like a good option. I was wrong. There are almost daily fights and altercations, favorites are picked among the patients here, you rarely see the doctor or anyone for longer than one minute at a time if you're lucky, and they hold patients too long just to milk insurance. This place needs to be shut down.

Response from the owner7 months ago
Receiving feedback is incredibly important to the work we do, and we are so grateful that you were willing to leave a review. That said, we are troubled by what we have read, and it is imperative that we learn more. Please allow us to have an opportunity to speak with you one on one so that we can best address your concerns. You can reach us by emailing FeedBack@deltaspecialtyhospital.com. Thank you.
Rebecca J Becca Weaver
1 year ago
1

Horrible. The worker hit me and my mom had to call the police just for the doctor to Let me go. Although I was told I could leave for two days

Response from the owner1 year ago
We appreciate you taking time to offer this feedback, but we are very concerned by the sentiments shared. Our goal is to be a place where comprehensive care is delivered in an environment that promotes a sense of safety, comfort, and respect so that the healing process can be a successful one. We would be grateful to have an opportunity to learn more details about the circumstances and ask that you please reach out to Feedback@deltaspecialtyhospital.com. Thank you.
Shae Mckinnie
1 year ago
4

A few special nurses and doctors made me more at ease going through my mental break. Nicole, Greg, Dr. Akin and Dr. Mirza, if I forgot anyone sorry. I thank you guys so very much while I'm still recuperating.

Response from the owner1 year ago
Your feedback is so important to us. Thank you! We re dedicated to providing high-quality services delivered with respect and compassion.
Ailysch Markowitz
1 year ago
1

Speaking on behalf of my fianc�. Do not come here. Please.My fianc� is a vet would was scared he may have tried to hurt himself and the VA transferred him here and it has been traumatizing from the start.They made him sign the consent forms under duress and thinking he could AMA himself once those papers were signed. They were being rude and yelling at him when he was asking questions about the forms.The patient advocate does not seem genuine or that he cares too much.Every time he calls me ( my fianc� ) I can hear him shaking and how terrified he is to be there. Pleading to get him out.The staff is mistreating the patients they don t have previous experiences with.The doctor will only spend 2 minutes with patients and then leave. My fianc� said this and the patient advocate also said this to me.I am trying to get him out but they re threatening to involuntary commit him if he attempts to AMA.This place will be the reason he never reaches out for help again and I m terrified of what will happen next time he needs help I kept being told it would only be 48hrs then it was 72, now it s 7-14 days.Staff members keep changing stories about the phone situation. Either there are none, there s one so they have to share, or the phones aren t working to begin with.They lied to my fianc� last night saying I could pick him up today at 7:30. I woke up to a call from him at 7:27 saying please for the love of god say you re on your way . I stood in that parking lot for two hours trying to do anything to get him out. Do not lie to patients that need help. Do not play favorite with patients when there s others.They also tried telling me that he threatened to hurt others and had a firearm on him when he had his bad thoughts. All lies.Find somewhere else. Do not come here. Please.

Response from the owner1 year ago
Reading this is deeply troubling, and we thank you for sharing it with us. Our goal is to provide an environment of trust and safety. We are bound by the guidelines outlined by HIPAA in regards to specifics that we can discuss, but we would appreciate the chance to gain a better understanding of the situation. We encourage you to reach out to FeedBack@deltaspecialtyhospital.com.
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