Deaconess Cross Pointe Outpatient Services

Evansville, Indiana

445 Cross Pointe Boulevard
Suite 320
Evansville, IN 47715

(812) 471-4611
3.44 (42 reviews)

About Deaconess Cross Pointe Outpatient Services

Deaconess Cross Pointe Outpatient Services is located in Evansville, Indiana. This is a recovery facility that works with adults and adolescents. They have services that cater to individuals who have a dual diagnosis of substance use disorders. Care is offered in an outpatient setting. There's also a partial hospitalization program (PHP) for adults who need more robust care. They accept policies from most major insurance providers.

You’ll work with the multi disciplinary team when you start recovery here. This team may include psychiatrists, licensed drug and addiction counselors, therapists and mental health professionals. An individualized treatment plan will be created to target your mental health and addiction recovery needs.

There is an evidence-based approach to care at this facility. Individual and group counseling sessions include cognitive behavioral therapy (CBT). Family counseling is also available to address family dynamics such as blended family adjustments and single parenting challenges. There’s also a trauma-informed approach to care helping you navigate past experiences as they relate to emotional, physical and sexual abuse you may have endured. The Modified Matrix model is also offered here and it provides supportive care in a structured setting.

If you are navigating an alcohol or opioid struggle then you’ll be supported through medication management. You’ll work closely with a psychiatric practitioner who will determine an appropriate medicine regiment. Medication treatment is available for all ages.

There’s also an intensive youth outpatient program at this location as well. Your child will work with a case manager to ensure they get age appropriate care for their needs. The youth program also has dual diagnosis services including medication management services.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

aftercare iconAftercare

Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.

12-step icon12-Step

12 step programs foster participants' long-term sobriety through personal growth rooted in spiritual principles, though religious affiliation is not mandatory. Most 12 step meetings are non-denominational but are based on the belief in a higher power. Participants learn to understand and address the causes of their addiction, accept responsibility for their choices, and relinquish control for that which cannot be changed. Regular group meetings and mentoring by a self-selected sponsor are required.

heart-hands iconIntervention Services

When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) can provide intensive rehab on a short-term basis. While PHP treatment typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance. The program duration can vary to meet your specific needs and require you to meet for a minimum of 20 hours a week for an average of 90 days. PHP Treatment services often include relapse prevention strategies, medication management, individual and group counseling, and other behavioral therapy interventions.

medically-assisted-detox iconMedically Assisted Detox

When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

User icon Programs

check iconAdolescence program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

Shield icon Insurance

Our Policy: Deaconess Cross Pointe Outpatient Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

ComPsych
Guardian
Health Alliance
Medical Mutual
NGS Coresource
Oxford Health Plans

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (812) 471-4611
Building icon

445 Cross Pointe Boulevard
Suite 320
Evansville, IN 47715

Call Now - Help is Available
Get Help Now - 463-388-1405
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Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Courtney Myers, MS

Reviews

3.44 (42 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (40)
Accomodations & Amenities
1
Meals & Nutrition
2
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
1
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Dehumanizing

Exactly like a prison. Stayed here 5 days, got sexually assaulted by another patient and staff barely did anything. Staff are rude and they dont care about anything but their job. Treats patients like theyre a burden over the simplest things. Entire place is unclean, food is ... Read More

Addi H.
Reviewed on 1/16/2024
Accomodations & Amenities
1
Meals & Nutrition
2
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
1
Value for Cost
1
3.5

They make it extremely hard to be able to be treated by them. Will never go here again!

Reviewed on 2/20/2019
Overall Experience
Date Submitted

Google Rating

3.5 (40 reviews)
T Fisher
7 months ago
5

Dr. Rhoton is the real deal and accepts Medicaid Traditional. Fast and friendly service. Front desk is awesome and is good about telling how long the wait is which is generally close to on time. Nurse is also nice. I really miss dealing with this office. I always got more than awesome service. I had to switch to another provider but will always be willing to come back if insurance changes in the future if they are accepting new patients

Janice Phelps
7 months ago
1

Standing room only. Really hot Refuses to do virtual health though Ins pays for it.

Ben Fowler
11 months ago
3

I was enrolled into the PHP Outpatient Program and had nothing short of a positive experience. After I finished the program, I was assigned a psychiatrist.After 1 visit I have cancelled the psych services because:1. It was next to impossible to get in touch with my doctor.2. I was prescribed two medications that I was denied because they weren t covered by my insurance.3. My medications have yet to be sent to the correct location.In closing, I highly recommend their PHP because the therapists/SW were all great. I cannot, however, recommend Psych services.

Kristen Dossett
1 year ago
1

Went to the partial hospitalization program, the psychiatrist just throws medication at the problem and almost put me on so much medication I could've gotten serotonin syndrome. I was also set up with a councilor that canceled on me twice the day of my appointments and left me without care for what would've been two months. I am extremely unhappy with my care and the wait time is atrocious.

Abbey Brunzell
1 year ago
2

My partner had a good experience in the outpatient program and with the psychiatrist here, but getting any therapy has been an absolute nightmare. She has been cancelled on and rescheduled at least three times, to the point where she has been without therapy for MONTHS- never even saw her therapist. She has to wait 30 minutes to an hour every time she has an appointment. I understand that mental health is an overwhelmed field, but take care of your patients you already have and don't cancel their appointments DAY OF.

Charissa O'Daniel
1 year ago
1

Went here recently for an evaluation for a loved one. The social worker who spoke with us was uncaring and lacked any compassion. She had a button on her shirt that said I left my cats for this. Completely inappropriate for someone whose role should be to have compassion and help people seeking mental care. I would never send anyone I cared about here. What a waste and complete disappointment. I wish zero stars were an option.

Shari Abucay
1 year ago
5

Whitney Pike
1 year ago
1

Good luck if Dr. Radnovich is your psychiatrist. You will wait an hour to see him every visit. Does not matter if it s 10am or 3pm he is ALWAYS at least one hour behind schedule. Don t bother calling the practice manager. She will not call you back!

MaddieFossett
1 year ago
1

Took them 45 minutes to even call me back to see the psychiatrist and I was being threatened in the waiting room the entire time by another patient

Donna Stevens
1 year ago
5

My psychiatrist is awesome. Finally, a doctor got my meds right, and I'm doing so much better. Dr. Rhoton is great!

Dannette Huffman
1 year ago
5

Very good people

Lori Adams
1 year ago
1

We had to wait three months for a new patient appointment for therapy for my daughter to be told that the soonest follow-up therapy appointment they could provide would be four months away.

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