Crossroads Health

8445 Munson Road
Mentor OH, 44060

Crossroads OH 44060

About Crossroads Health

Crossroads is a community based nonprofit located in Mentor, Ohio. Programs for substance abuse disorders and mental health disorders are provided. Programs are available for adolescents and adults.

The non intensive outpatient program is for both adolescents and adults. The program provides counseling sessions, case management and continuing care.

The intensive outpatient program is for adolescents. After school group treatment is provided. The program also includes individual therapy, case management and family therapy.

They also have an intensive outpatient dual diagnosis program for adults. This program is for clients who have both a substance abuse disorder and mental health disorder. The program provides group therapy, individual psychotherapy and case management.

Once you complete treatment you may receive aftercare services. These ongoing supports help you with long term success. They may include continued counseling sessions or referrals to community resources.

Latest Reviews

B G
1 month ago on Google
5
The Crossroad Crisis Hotline has helped immensely over the years. The group of people who are in the crisis hotline group are so supportive, patient & caring. They listen to you & help in anyway they can. They have helped my family & I even on weekends! I don t know what I would have done over the last couple years without their support & guidance. I would refer anyone who is experiencing a mental health crisis or if you have a family member experiencing one to utilize that support option. I could never thank this team enough!
Response from the owner1 week ago
So glad to hear, B G! Thanks for the great feedback and rating! We appreciate you and are glad we could assist you with great service!
Cameron
3 months ago on Google
1
Response from the owner1 week ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.
Diane Reynolds
4 months ago on Google
1
Horrible experience. I left court and theJudge had me supoea my sons worker and front desk lady slammed the window said she wouldnt except it...so i video taped the incident. I then had to drive to mentor police for then to bring to her since the front desk refused and my son goes to counseling at the facility. Wiah they had a video option here...id leave the video as proof
Response from the owner1 week ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.

Location

Accepted Insurance

Crossroads Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (440) 255-1700
Building icon

8445 Munson Road
Mentor OH, 44060

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Crossroads Health

2.8/5 (21 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (21 reviews)
B G
1 month ago
5

The Crossroad Crisis Hotline has helped immensely over the years. The group of people who are in the crisis hotline group are so supportive, patient & caring. They listen to you & help in anyway they can. They have helped my family & I even on weekends! I don t know what I would have done over the last couple years without their support & guidance. I would refer anyone who is experiencing a mental health crisis or if you have a family member experiencing one to utilize that support option. I could never thank this team enough!

Response from the owner1 month ago
So glad to hear, B G! Thanks for the great feedback and rating! We appreciate you and are glad we could assist you with great service!
Cameron
3 months ago
1

Response from the owner1 month ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.
John Campbell
4 months ago
1

DO NOT GO HERE!! Just as bad as signature health. What a complete hassle to get my medication, ones that it is extremely dangerous to just stop taking. Very very disappointed in the communication, the lack of concern and the complete disregard of their patience safety.

Response from the owner1 month ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.
Diane Reynolds
4 months ago
1

Horrible experience. I left court and theJudge had me supoea my sons worker and front desk lady slammed the window said she wouldnt except it...so i video taped the incident. I then had to drive to mentor police for then to bring to her since the front desk refused and my son goes to counseling at the facility. Wiah they had a video option here...id leave the video as proof

Response from the owner1 month ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.
Anita Senica
5 months ago
1

Don't bother going there. They're all wanna be doctors you can't tell me these doctors really know what they're doing...or maybe they're just on a ego trip or they don't want to listen and they just tell you what to think, what to do. And it doesn't work, but they keep telling you the same thing every time you go there. Money money money money money. That's all they care about because you can't tell me I can't get themedication that I need!!!!! I was just told by this psychiatrist that she doesn't have time to look up my past chart to see the medications I have previously taken for the past 2 years that do not work! Hmmmmm DOESN'T HAVE TIME?You can talk and talk and talk until you're blue in the face. All they care about is how much you're going to collect from your insurance company. Don't bother going there they're all quacks

Response from the owner1 month ago
Thanks for reaching out and for the feedback. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakelinesupport@crossroads-lake.org so we can learn more and assist you.
K F
1 year ago
2

jess malave
1 year ago
2

Not sure how to feel about this place...we like our counselor but trying to schedule an appointment is a nightmare!! They will not let you schedule any more than 2 weeks out but they never have any openings within the 2 weeks!!! CROSSROADS PLEASE review your scheduleing procedure and change it!!

Response from the owner8 months ago
Hi Jess, Thanks for reaching out. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at intakeline@crossroads-lake.org so we can learn more and assist you.
Rayanne 0220
1 year ago
1

I need a refill and I need to reschedule an appointment and they're not letting me get either of those

Response from the owner1 year ago
Hi Rayanne, Thanks for reaching out. We would like to learn more about your experience and how we can provide a better one. Please reach out to us at info@crossroadshealth.org so we can learn more and assist you.
Judy
1 year ago
1

Response from the owner1 year ago
Judy, We would love to learn more about your experience and how we can provide a better one. We would like to connect to resolve any issues and help as much as we can. Please reach out to us at info@crossroadshealth.org so we can learn more and assist you.
Jamie Aubin
1 year ago
1

Have been trying to make my son an appointment since December 20th , we had the assessment, I provided all required paperwork yet they still can not find my son in their database and can not schedule an appointment. I have left several messages both with a Tera and a Katy but no return calls . It is very unprofessional and disappointing.

Response from the owner1 year ago
Jamie, We would love to learn more about your experience and how we can provide a better one. We would like to connect to resolve any issues and help as much as we can. Please reach out to us at info@crossroadshealth.org so we can learn more and assist you.
K S
2 years ago
1

Deleting other people's review won't fix the problems that this place has.I will not recommend anyone with mental health issues go here.I have seen this place destroy my friends life. With canceling appointments, giving him medications that have made him become suicidal, and treating him like garbage.This is a disgrace.And removing his reviews just reflects how poorly this place runs.If he Hurst himself the blood is on your hands...

Response from the owner2 years ago
Kobi, We are disappointed to see your negative rating and would love to learn more about your experience and how we can provide a better one. We are unaware of any reviews being deleted and would like to connect to resolve any issues and help as much as we can. Please reach out to us at info@crossroadshealth.org so we can learn more and assist you and your friend.
Kells C
2 years ago
1

$280 to walk in the door. Good luck

Response from the owner1 year ago
We would love to learn more about your experience and how we can provide a better one. We would like to connect to resolve any issues and help as much as we can. Please reach out to us at info@crossroadshealth.org so we can learn more and assist you.
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