COPE Community Services, Inc. – La Cholla Clinic

1501 West Commerce Court
Tucson AZ, 85746

The facilities at COPE Community Services - La Cholla in Tucson, AZ 1

About COPE Community Services, Inc. – La Cholla Clinic

COPE Community Services - La Cholla is an addiction and mental health treatment facility that provides vital behavioral health and substance abuse treatment in Tucson, Arizona. This facility accepts most major insurance policies including Medicare.

La Cholla Clinic offers a host of services from outpatient services to medication assisted treatment. Some of the most notable treatment options include group therapy, peer support services, housing help, reentry help after serving time in jail and case management assistance. The facility believes in addressing mental health, substance misuse and physical health conditions all within the same setting to help empower patients to move forward to a healthier future.

It’s important to point out that COPE Community Services celebrated its 50th anniversary in 2024. Not many trusted healthcare providers can say they’ve been serving the community successfully for that long. During that time, clients have reported that this clinic has really truly helped them. While some have noted issues with front desk communications, many have reported that the clinic was able to transform their future.

Latest Reviews

E RA
2 weeks ago on Google
1
I regret the day I walked in to ask for help. Hopefully things have changed. 2021-2023 the most Unethical GruesomeUnprofessional Treatment Ever!Misdiagnosing OvermedicatingFalsificationsMental AbuseEmotional abuseNegligence lyingFalse RecordsFalse accusation manipulative Staff from Doctors Regional DirectorsStaff Members andFront Desk. I have experienced the most evil from this location. Full of manipulation!I hope I have the day that this all catches up to for hurting my loved one leaving him with more trauma as if MH was a punishment.No, he's not the only one. This is truth and the truth does not lie! I don't wish wrong on anyone but what you have done is gross malice pure evil. Using patient's for your own ego and profits. How dare you make you patients feel like MH is a Punishment. Yes I hope everyone see's this ReviewYes I hope you dare to answer.I need no dam apology my loved one will be damage for the rest of his life due to your Negligence. May God take his role to intervene for those you make suffer the voiceless living in fear. Up to 10 staff members violation patients rightsWhy don't you just go find yourself another job if you cannot handle MH reality and have compassion respect and dignity. To anyone that had been thru hell with your agency please reply. Stop these demons. No one wanted to listen I'm not sorry for this post!You earned it...no dam stars... now go read your Code of Ethics you all must of missed the memo. This will not stop here until I'm heard. This is not only for the my loved one but every patient I seen Verbally Mentally emotionally abused hurt and crying. I don't know whomever owns this place but if I were that personI advise you to get your staff a mental evaluation and get them the hell out of there. I will be that voice for all those patients you had scared.My son needed something more than you could had ever offered, what part of Chronic do you not understand Over 80 hospitalizationsand no one took the time to pay attention. Almost died 3-4 times and still not listening.My son would be dead if I would not been there to see his rights violated by your Negligence.Im not afraid. Im sure by this review you know exactly who i am. I will not forget the damage you did.
nicole
1 month ago on Google
5
i love this place, they are so nice to me here and they greet me by name when i walk in the door. thank you everyone at cope
Oscar Riesgo
5 months ago on Google
1
Some of the services are great Dr. Brown is one of the good psychiatrists there however do not trust any of the therapists there I had put in a referral for therapy and they gave me malik I forgot his last name he goes by Mick however My first session with him went well however after the second session he booted me after I told him I refuse EMDR and Grounding, then later at around 7pm the police had knocked on grandmothers door wanting to talk to me turns out Mick had called the police, even though during the first session he had stated that yes he is a mandatory reporter but doesn't resort to that, Don't trust any of the therapists there because even though they say they say you can trust them they'll still report you, I plan on calling on monday to put in an official formal written complaint.

Location

Accepted Insurance

COPE Community Services, Inc. – La Cholla Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (520) 741-3180
Building icon

1501 West Commerce Court
Tucson AZ, 85746

Edited by:
Kerry Nenn, BSW

Reviews of COPE Community Services, Inc. – La Cholla Clinic

2.64/5 (29 reviews)
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Reviews

1

Service is really bad, It took too much time for them to reply to my calls. Get an appt is almost impossible. And when you finally see a doctor, they are really rough and rude. I won't visit this facility anymore!!

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (28 reviews)
E RA
2 weeks ago
1

I regret the day I walked in to ask for help. Hopefully things have changed. 2021-2023 the most Unethical GruesomeUnprofessional Treatment Ever!Misdiagnosing OvermedicatingFalsificationsMental AbuseEmotional abuseNegligence lyingFalse RecordsFalse accusation manipulative Staff from Doctors Regional DirectorsStaff Members andFront Desk. I have experienced the most evil from this location. Full of manipulation!I hope I have the day that this all catches up to for hurting my loved one leaving him with more trauma as if MH was a punishment.No, he's not the only one. This is truth and the truth does not lie! I don't wish wrong on anyone but what you have done is gross malice pure evil. Using patient's for your own ego and profits. How dare you make you patients feel like MH is a Punishment. Yes I hope everyone see's this ReviewYes I hope you dare to answer.I need no dam apology my loved one will be damage for the rest of his life due to your Negligence. May God take his role to intervene for those you make suffer the voiceless living in fear. Up to 10 staff members violation patients rightsWhy don't you just go find yourself another job if you cannot handle MH reality and have compassion respect and dignity. To anyone that had been thru hell with your agency please reply. Stop these demons. No one wanted to listen I'm not sorry for this post!You earned it...no dam stars... now go read your Code of Ethics you all must of missed the memo. This will not stop here until I'm heard. This is not only for the my loved one but every patient I seen Verbally Mentally emotionally abused hurt and crying. I don't know whomever owns this place but if I were that personI advise you to get your staff a mental evaluation and get them the hell out of there. I will be that voice for all those patients you had scared.My son needed something more than you could had ever offered, what part of Chronic do you not understand Over 80 hospitalizationsand no one took the time to pay attention. Almost died 3-4 times and still not listening.My son would be dead if I would not been there to see his rights violated by your Negligence.Im not afraid. Im sure by this review you know exactly who i am. I will not forget the damage you did.

nicole
1 month ago
5

i love this place, they are so nice to me here and they greet me by name when i walk in the door. thank you everyone at cope

Oscar Riesgo
5 months ago
1

Some of the services are great Dr. Brown is one of the good psychiatrists there however do not trust any of the therapists there I had put in a referral for therapy and they gave me malik I forgot his last name he goes by Mick however My first session with him went well however after the second session he booted me after I told him I refuse EMDR and Grounding, then later at around 7pm the police had knocked on grandmothers door wanting to talk to me turns out Mick had called the police, even though during the first session he had stated that yes he is a mandatory reporter but doesn't resort to that, Don't trust any of the therapists there because even though they say they say you can trust them they'll still report you, I plan on calling on monday to put in an official formal written complaint.

Saundra
11 months ago
4

Waiting for an unscheduled doctors appointment can take hours.

Jamie Wood
1 year ago
4

Maryan Jackson
1 year ago
5

A C
2 years ago
5

The staff here are great. If you're new your appointment may be booked out but after your first appointment everything is well managed. I've had and seen nothing but kindness from everyone that works here.

guillermo galindo
2 years ago
5

People only comment when they have a bad day. This place does great work for the community.

Michael Krotz
2 years ago
1

ZERO STARS. Worst state run facility in Tucson. The personnel are inexperienced and very disrespectful

Marissa M
3 years ago
1

Bad communication rude staff makes appointments for clients without informing them and then penalizes them for missing appointments they never told you about closed out case before respond date receptionist is the meanest coldest person. Literally la colla location is horrible and a failure in mental health. Go to craycroft instead. Ask for Brisa shes the best case manager ever always takes time for you and goes above and beyond. Craycroft all the way.

Tam E. Lee
4 years ago
1

I am very IRATE!! I have been taking a antidepressant for years. I came to COPE with my prescription. The represcribed the medication. That was fine. Then I missed the next appointment and called them and reschedule the appointment, they put me in like three months later, so now I do not have a presciption. I called the doctor and he prescibed until my appointment and then he put a hold on my antidepressants!!! How many times has the doctors told people on antidepressants to not just abruptly stop them, but that is what they did to me!!! I am beyond angry. This in unconscionable. This is irresponsible to play with someone's mental health and stability. I will definately be putting a complaint to the state and whoever I need to. Because this is irrepsonsible for a mental health care facility to abruptly stop someone's medication without even calling the person. They could have called in a bridge until my appointment that was 10 days away! This is also supposed to be an outreach center! NEVER have they done any outreach! I wish more people had a CHOICE of where to go, because this is not where I would choose to go.

Jeffrey
4 years ago
5

This Cope did me well. I used the behavioral health services for a few years. Every need I had was met and I was comfortable there. The groups can help you understand yourself better and live in society. I always had enough medicine and appointments. The staff is professional and the clinic is run much the same as all behavioral health clinics. I know, I lived in 4 different states so far. I emplore you to get RSS trained and if you can work, you'll get a great job. Please don't rag on this business. With limited budget they do well. If you'd like to get off drugs, they can help you find balance to where you don't need substances. Get the intake phone # and get started.From a cerified Recovery/Peer Support Specialist, AZThanks COPE

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