Casa Serena Treatment Programs for Women

1515 Bath Street
Santa Barbara, CA 93101

About Casa Serena Treatment Programs for Women

Casa Serena Treatment Programs for Women is a drug and alcohol rehab facility located in Santa Barbara, California. They offer inpatient and outpatient services for women who have substance use disorders. They also treat women who have been diagnosed with both a substance use disorder and a mental health issue at the same time.

Clients in medical detox are assisted through the detoxification process by trained medical staff, who help them manage withdrawal symptoms while ensuring their comfort and preparing them for the next steps of treatment.

Inpatient treatment provides a secure and structured living environment, 24-hour care, and a supportive setting where clients stay for the length of the program. Clients receive personalized care to meet their needs, which may include individual counseling, case management, and group therapy. Therapeutic methods include dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), trauma informed therapy, eye movement desensitization and reprocessing (EMDR), Somatic Experiencing, fitness groups, yoga therapy, and nutritional support.

Outpatient treatment is a low-intensity level of care and usually occurs at the end of a treatment plan. Clients live at home and meet at the facility to receive treatment on a flexible schedule. Outpatient treatment gives clients a place to practice their coping skills and prepare for post-treatment sober living.

Casa Serena Treatment Programs for Women has a lifetime aftercare alumni program, which includes weekly alumni meetings and special events.

Sober living homes are ideal for clients who have completed treatment but aren’t ready to return to their previous environments. Clients live in a shared residence and may continue receiving inpatient or outpatient treatment if desired. Clients must follow set rules to maintain residence, but these homes otherwise have little structure, allowing clients to practice balancing their daily lives and responsibilities with recovery.

Clients with drug and alcohol addictions often have a co-occurring mental health issue, such as bipolar disorder or anxiety. Casa Serena’s care team identifies such disorders and develops unique treatment plans to treat co-occurring disorders and reduce the risk of relapse.

Casa Serena Treatment Programs for Women works with most major insurance plans, including Cigna, Anthem, Aetna, Optum, and BlueShield of California. Clients should always confirm coverage with their insurance provider, as out of network benefits may vary.

Latest Reviews

Leigh Ann Meagher
4 weeks ago on Google
5
This morning as I wake up to start my week, I am 6 months sober. I owe every miraculous thing that has changed in my life to Casa Serena and the amazing staff there. From the clinicians to the PAs to Tamra the house mom at their sober transition house to Chef Karen who prepares delicious meals for the women in recovery daily. I would not be the woman I am today without this program. Whatever your ailment is, this program with help you work through your demons and if you truly want to live a better life off of your substance of choice, if you truly work for that everyday of the program, if you truly listen to your clinicians, then you can be successful and truly live the life of your dreams. Thank you Casa. I have found a sisterhood I will have the rest of my life. I look forward to leading another Sacred Sisterhood meeting in the future!!
Response from the owner2 weeks ago
What a beautiful testimony to recovery Leigh Ann! Thank you for your words of encouragement to those still struggling with addiction and co-occurring disorders and for your 5 star review. Casa Serena is an established and safe place to heal. We are glad that your recovery journey continues and that you are staying connected through aftercare. Much love and respect to you. Warmly, The Casa Serena Staff.
Addi
1 month ago on Google
5
Casa Serena is a magical place. The staff is wonderful and extremely educated and the group curriculum is life changing. I got so much out of my individual and family therapy sessions. In addition, the psychiatrist is the best I have ever seen as she s very knowledgeable, compassionate, and caring. I owe a lot to Casa as this program has completely transformed my life!
Response from the owner2 weeks ago
Thank you for this impactful review and five stars Addi! Life transformation is something we witness daily at Casa Serena, and you are a beautiful example of that. PS: We love our Medical Director too! As we tell all of our graduates stay connected and best of luck in your future endeavors. Warmly, Casa Serena Staff
Heidi Chagollan
2 months ago on Google
5
I'm incredibly grateful for the opportunity to have been able to go to Casa Serena it's truly a powerfully healing and life changing place :) I loved my therapist (Haley) and found the group therapy incredibly helpful. The group leaders were all very kind, compassionate and wise.I felt my underlying psychological issues (depression, anxiety, PTSD, etc) were all appropriately addressed and dealt with which I'm so thankful for today.I just celebrated 2 years of sobriety from drugs and alcohol and don't think that would have been possible if I hadn't gone to Casa Serena and received such wonderful care I am truly grateful for the facility and the amazing women I've met along the way
Response from the owner1 month ago
Hello Heidi, It is always heartwarming and inspiring to hear about our clients successes after they leave treatment. What a beautiful tribute to your growth! Thank you for your five star review and shining your light so brightly. Congratulations on your continued sobriety and wellness. Warmly, Sandy and The Casa Serena Team

Location

Accepted Insurance

Casa Serena Treatment Programs for Women works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

monthly iconMonthly

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • building1 iconDay School
  • art iconArt Activities
  • hiking iconHiking

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

Contact Information

Phone icon (805) 966-1260
Building icon

1515 Bath Street
Santa Barbara, CA 93101

Edited by:
Kerry Nenn, BSW

Reviews of Casa Serena Treatment Programs for Women

4.7/5 (48 reviews)
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Google Reviews

4.7 (48 reviews)
Leigh Ann Meagher
4 weeks ago
5

This morning as I wake up to start my week, I am 6 months sober. I owe every miraculous thing that has changed in my life to Casa Serena and the amazing staff there. From the clinicians to the PAs to Tamra the house mom at their sober transition house to Chef Karen who prepares delicious meals for the women in recovery daily. I would not be the woman I am today without this program. Whatever your ailment is, this program with help you work through your demons and if you truly want to live a better life off of your substance of choice, if you truly work for that everyday of the program, if you truly listen to your clinicians, then you can be successful and truly live the life of your dreams. Thank you Casa. I have found a sisterhood I will have the rest of my life. I look forward to leading another Sacred Sisterhood meeting in the future!!

Response from the owner4 weeks ago
What a beautiful testimony to recovery Leigh Ann! Thank you for your words of encouragement to those still struggling with addiction and co-occurring disorders and for your 5 star review. Casa Serena is an established and safe place to heal. We are glad that your recovery journey continues and that you are staying connected through aftercare. Much love and respect to you. Warmly, The Casa Serena Staff.
Addi
1 month ago
5

Casa Serena is a magical place. The staff is wonderful and extremely educated and the group curriculum is life changing. I got so much out of my individual and family therapy sessions. In addition, the psychiatrist is the best I have ever seen as she s very knowledgeable, compassionate, and caring. I owe a lot to Casa as this program has completely transformed my life!

Response from the owner4 weeks ago
Thank you for this impactful review and five stars Addi! Life transformation is something we witness daily at Casa Serena, and you are a beautiful example of that. PS: We love our Medical Director too! As we tell all of our graduates stay connected and best of luck in your future endeavors. Warmly, Casa Serena Staff
Heidi Chagollan
2 months ago
5

I'm incredibly grateful for the opportunity to have been able to go to Casa Serena it's truly a powerfully healing and life changing place :) I loved my therapist (Haley) and found the group therapy incredibly helpful. The group leaders were all very kind, compassionate and wise.I felt my underlying psychological issues (depression, anxiety, PTSD, etc) were all appropriately addressed and dealt with which I'm so thankful for today.I just celebrated 2 years of sobriety from drugs and alcohol and don't think that would have been possible if I hadn't gone to Casa Serena and received such wonderful care I am truly grateful for the facility and the amazing women I've met along the way

Response from the owner2 months ago
Hello Heidi, It is always heartwarming and inspiring to hear about our clients successes after they leave treatment. What a beautiful tribute to your growth! Thank you for your five star review and shining your light so brightly. Congratulations on your continued sobriety and wellness. Warmly, Sandy and The Casa Serena Team
Emma Alai
3 months ago
5

Response from the owner2 months ago
Thank you for your 5 star review Emma. It means a lot to us! Kindly, Sandy and The Casa Team
Katie Cioth
5 months ago
5

10/10 experience at Casa Serena. They helped me find all the resources I needed to stay sober and build a program of recovery while also helping me address my legal issues, PTSD, substance abuse and more

Response from the owner5 months ago
Thank you Katie for your gracious words! We re delighted to hear that you were able to get everything you needed to have the beautiful life you deserve. Providing effective treatment and supportive experiences are top priority here, and your feedback motivates me to keep exceeding our clients expectations. Keep shining bright! Warm regards, Sandy and the Casa Team
Elaine S.
5 months ago
5

Santa Barbara is so incredibly lucky to have Casa Serena in our midst. "Casa" is a treasure. Whether a person has been building up to the decision to enter treatment, or they find themselves in immediate crisis, Casa is there to offer knowledgeable, compassionate, steady and welcoming care. From the minute I contacted their office, to my interview and intake, and throughout my enrollment, I felt completely cared for. My life had fallen into significant disorder, so the professional but personal care and guidance Casa offered me was amazing. There is a path forward no matter how low one feels due to substance or alcohol abuse and addiction.The people who guide your way to recovery are a cohesive team. An obvious but incredibly beneficial aspect of Casa is, of course, that it is women-only. That makes for a really safe, cohesive environment for recovery. I would urge anyonewho is wishing for or considering the need for sobriety in their life to take the step of reaching out to Casa. With a long history, an esteemed place in the community, and a peaceful, healing environment, you can't go wrong with Casa Serena. Your life, your relationships, and your future will be all be healthier.

Response from the owner5 months ago
What a beautiful way to describe your experience Elaine! It means so much to all of us that you felt safe and supported here. You are one of the Casa Miracles that light the way for others. I am honored to be a part of this organization, to work with so many talented and compassionate women, and most importantly, to witness clients like you heal. Thank you for the 5 star review! Warmest regards- Sandy and the Casa Team
Terri Goddard
5 months ago
5

Life changing experience! The residential and outpatient programs offered by Casa Serena are in depth, comprehensive and powerful. I was able to address not only my issues with alcohol, but also physical health, past trama and spirituality. The therapists and staff are extremely knowledge and care deeply about every client. The tools and emotional intelligence I developed in this program have allowed me to build a more beautiful life than I ever thought possible.

Response from the owner5 months ago
Dear Terri, Thanks for sharing your rating with us and the community. It was rewarding to hear that you received what you needed to build a more beautiful life and were able to address your past trauma, physical health, spirituality along with your issues around alcohol. It truly takes a village. Please stay engaged in our Aftercare services so we can stay connected. If there are any other comments you would like me to know that could help improve our programs, or if you ever require assistance please contact me directly at smistretta@casaserena.org Warmly, Sandra Mistretta LMFT CATC IV Clinical Director
Alex Dunne
5 months ago
5

Casa Serena taught me the value of community, connection, surrender, and sobriety. I feel indebted to this place and the people here for the first time in my life, I feel like I have come home. My most sincere gratitude goes out to all of the wonderful women who make this space so special.

Response from the owner5 months ago
We appreciate you writing such a moving review Alex. You identifying that your stay with us felt like "coming home" is what we wish for all our clients aka "sisters". Thank you for trusting us in your most vulnerable moment. Please feel free to reach out to me directly if you have any suggestions on how to make our program better, or you need any follow up support. You are a bright light! Kindly, Sandy and the Casa Team smistretta@casaserena.org
Lori Eszlinger
6 months ago
1

I was harassed and discriminated against at this treatment program.I was the only non-Caucasian , upper middle class resident who was low-income . I was treated differently than the other residents. I asked for clarification about the house rules that I was being called out for, even though the other residents who were there before me, had been doing since I entered the program. Administration also had there therapists, program assistants, and clinicians monitoring my conversations and all communication. .My personal therapist breached patient//therapist confidentiality and reported to administrators our confidential sessions. I was asked to leave one week into the program, however I cried and begged to stay. I really felt the support from the women in the program and the therapy groups/tools were really helping me, but I was in no state to leave. The administration gave me another chance to stay, but their surveillance was on high alert. Anything I said or did was reported. Finally, after my second week the lead clinician and program director called me into the office/room and said that Casa Serena could not provide the care I needed and asked me to leave. They knew when I entered the program I did not have housing and assured me aftercare would help me with transitional housing. Instead, they kicked me out and I was homeless. I realized later that the resident who slept during therapy groups was given a grant to attend the program that s why she was never talked to about sleeping in class. The other residents who had issues with the house rules and voiced them as I did, were either cash pay or had PPO insurance so administration was definitely not going to confront them about there concerns about house rules, etc. Even though this is a non-profit, it s not for all races and/non-affluent residents. I would not recommend this residential treatment program. I filed a complaint with my insurance and the Native American Legal Services.

Response from the owner5 months ago
Hello Lori, Thank you for taking the time to express your feelings and write this review. It is certainly not what we want our clients to experience during their treatment with us. Your review concerns me as we pride ourselves in helping all women that walk through our doors. If there are areas of improvement needed, we will work on resolving them right away. Although we re disheartened by your experience, we re grateful for your feedback so we can work to prevent other clients from feeling discriminated against or harassed due to race or socioeconomic status. As the Clinical Director, assuring all clients and staff are treated equitably, fairly, and respectfully while upholding the Casa Serena standard of care is one of my primary guideposts to providing safe, effective trauma informed care. Please feel free to reach out to me directly at 805-729-1505 or email me at smistretta@casaserena.org for any additional support. We are always looking to make our program better in any way possible. Warmly, Sandra Mistretta, CATC-IV LMFT Casa Serena Clinical Director
Kate Crawford
7 months ago
5

I am so lucky that I got to come here for residential and then to PHP (while living at their sober living) after. There is something really special about this program & staff and after leaving I feel indefinitely supported. So many amazing women have come out of Casa Serena and as alumni they are still involved and so welcoming to new ladies. It s hard to describe how life changing of an experience this was in just a short paragraph. I received so much individual care and attention from staff throughout my entire stay. I wish every woman had the opportunity in life to get the help they need at Casa, and after experiencing other residential programs before this I m really glad I trusted Casa with my money and with my life instead of other not so nice places. Best investment of my life :)

Response from the owner5 months ago
Thank you for writing such a beautiful review and sharing your experience with others Kate. We are wildly happy to hear of your successes and more importantly, that you felt so supported on your journey to wellness. Please reach out if you require any additional support or have any suggestion on how to better the organization-Warmly Sandy (Clinical Director) and the Casa Team
Makena Sierra
8 months ago
1

Casa Serena is the worst rehab I ve been to for mental health. I have Borderline personality disorder(BPD) and I was happy to see they advertise that on their website. I went in July of 2023 and from the moment I got there I could tell it was not the place for me. Also I have been to other treatment centers and they do an inventory of all items that they confiscate so you know you get everything when you leave. They didn t do that here and when I left I was missing multiple things. There was only a few staff that were nice and the only other person with BPD in there with me was constantly feeling misunderstood and invalidated as was I. They don t understand the big moods of borderline and can only console someone crying and being sad but they don t understand anger at all. Anger is a secondary emotion and just as much of a cry for help but they are not well trained to know and dive into that. After being there for 2 weeks I had to pee in a cup as you normally do for random drug tests and one day I couldn t do it and sat in the bathroom in front of staff for 5 minutes and when I got out I peed in the regular bathroom and laughed because I get pee shy. I told the staff I had peed and I would try again later I just couldn t do it in front of them for some reason and of the staff named Marquell was immediately condescending and disrespectful and said so you re meaning to tell me you couldn t pre when I needed you to 5 min ago she started yelling at me in front of all the patients and staff and I got mad and started yelling at her and told her to get out of my face and her response was to take off her glasses and step closer to me and say I m not going anywhere . I reported it and wrote a grievance letter the next day. As soon as I turned it in the director called me into a room and kicked me out. They threatened to call police because I wanted to say goodbye to my friends. I was so broken and suicidal for being thrown out when I needed help. They had a staff drop me off next to a bunch of sketchy people at the train station and leave me alone for 2 hours. I was so traumatized from this facility but I stayed strong and the next day I was entering the best facility I have been to for dual diagnosis. It was my biggest blessing in disguise because it led me to clearview in Venice beach which specializes in BPD and mental health. If you have BPD I would recommend this facility to everyone. Now I have over 6 months sober thanks to Clearview Treatment Center

Response from the owner5 months ago
Hello Makena, I am saddened to hear of your negative experience in our treatment center. It is never our intention to create an environment that feels traumatizing. We would not be able to grow and develop without feedback like yours, Makena. I was happy to read that you found another center that was better suited to your needs. I appreciate your feedback as we always want to improve our program. If you would like to provide more feedback please feel free to reach out to me directly smistretta@casaserena.org. Warmly, Sandra Mistretta (Clinical Director)
Jennifer Langlo Sheldon
11 months ago
5

In my experience at Casa Serena in Santa Barbara, I give it 5 stars. Exceptional support and very healing environment. A few days plus as needed if you need to detox, and then it is full on schedule to participate in the daily various workshops, chores, meals and community of the women there, who at my time there last May/June, 2023, were all amazing. Soo much gratitude to all. Not just my fellow girls/women at that time, but also, all of the PA's and support staff.

Response from the owner1 month ago
Thank you for your five star review Jennifer! Your review means a lot to all of the staff here and in particular to other women looking for a safe place to heal. We value our sisterhood too -and you will always have a place in it. Warmly, Sandy and the Casa Team
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