Carroll Hospital Center

200 Memorial Avenue
Westminster, MD 21157

Carroll Hospital Center MD 21157

About Carroll Hospital Center

Carroll Hospital Center, located in Westminster, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Carroll Hospital Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Carroll Hospital Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Carroll Hospital Center has received accreditations from The Joint Commission.

Latest Reviews

Jan Witt
1 month ago on Google
5
Carroll Hospital is an Excellent hospital! From the administration to the doctors, nurses and all staff. The Staff were professional, responsible, resourceful, well trained and highly educated. I was impressed by all of the attention I received! This will be my first choice if I ever need to return to the ER. Thank you...
Kizzy Murphy
1 month ago on Google
1
This hospital is the most unprofessional and unethical as it comes! They have lied and falsified my discharge in the emergency room. They wrote a diagnosis, in which would require a physician to diagnose, while I NEVER saw a physician while there. The reason for me visiting the emergency room was for a car accident, but I never was treated for this. I will say this again, that emergency room is the absolute most unprofessional and unethical healthcare facility I ve ever been to, or ever heard of! Having to go back there today with my client (I had no choice, it was for work) they again displayed tasteless behaviors, while having to wait more than five hours for my client to get a room after being admitted!
Response from the owner4 days ago
Kizzy, we are truly sorry to hear about your experience and the concerns you've raised regarding your visit. It's important to us that all patients feel heard and properly cared for. To address and investigate your concerns thoroughly, we encourage you to contact our patient relations department at 410-871-7099. They will be able to look into your visit in detail and provide the necessary assistance. Thank you for bringing this to our attention.
Carlos Marquez
1 month ago on Google
1
The time long was too much just for some papers, we waited 2 to 3 hours just for some papers and it was very slow. We were starving and someone said we couldn t eat and we were starving to death.
Response from the owner3 weeks ago
We apologize for the long wait and any inconvenience it caused. Your feedback is important to us, and we take this feedback very seriously. For further assistance or to discuss your experience, please contact our Patient Experience Team at 410-871-7099.

Location

Accepted Insurance

Carroll Hospital Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

daily iconDaily

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
This program is 3 hours a day at least three times a week. It is for those who can function more independently, but need intensive therapy. Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

They recognize that many people suffer from underlying behavioral health conditions that lead them to abuse alcohol or drugs. their Dual Diagnosis Program provides effective outpatient treatment or partial hospitalization to help you or a loved one deal with the double challenge of substance abuse and a behavioral health problem.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (410) 871-7110
Building icon

200 Memorial Avenue
Westminster, MD 21157

Reviews of Carroll Hospital Center

3.1/5 (469 reviews)
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Reviews

1

The people working at Carroll Hospital clearly don't care for the patients. I even felt like I was bothering them anytime I asked something or needed something from them.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (468 reviews)
Jan Witt
1 month ago
5

Carroll Hospital is an Excellent hospital! From the administration to the doctors, nurses and all staff. The Staff were professional, responsible, resourceful, well trained and highly educated. I was impressed by all of the attention I received! This will be my first choice if I ever need to return to the ER. Thank you...

Kizzy Murphy
1 month ago
1

This hospital is the most unprofessional and unethical as it comes! They have lied and falsified my discharge in the emergency room. They wrote a diagnosis, in which would require a physician to diagnose, while I NEVER saw a physician while there. The reason for me visiting the emergency room was for a car accident, but I never was treated for this. I will say this again, that emergency room is the absolute most unprofessional and unethical healthcare facility I ve ever been to, or ever heard of! Having to go back there today with my client (I had no choice, it was for work) they again displayed tasteless behaviors, while having to wait more than five hours for my client to get a room after being admitted!

Response from the owner1 month ago
Kizzy, we are truly sorry to hear about your experience and the concerns you've raised regarding your visit. It's important to us that all patients feel heard and properly cared for. To address and investigate your concerns thoroughly, we encourage you to contact our patient relations department at 410-871-7099. They will be able to look into your visit in detail and provide the necessary assistance. Thank you for bringing this to our attention.
Carlos Marquez
1 month ago
1

The time long was too much just for some papers, we waited 2 to 3 hours just for some papers and it was very slow. We were starving and someone said we couldn t eat and we were starving to death.

Response from the owner1 month ago
We apologize for the long wait and any inconvenience it caused. Your feedback is important to us, and we take this feedback very seriously. For further assistance or to discuss your experience, please contact our Patient Experience Team at 410-871-7099.
Susan Burke
1 month ago
5

At almost 94 years old, my mom flatlined for several minutes, but the very responsive staff on her care team were able to facilitate her revival.This is more valuable than words could express. Thank you CHC.

Response from the owner1 month ago
Susan, we're deeply moved by your message and grateful for the opportunity to care for your mom. Thank you for trusting us during such a critical time. Your appreciation means a lot to the Carroll Hospital team.
John Ingram
1 month ago
5

My experience was very good from start to discharge. Upon being admitted my nurse Cindi was awesome to work with. She was very attentive and personable. Upon shift change the 1st night I had Laura who was fantastic as well and on night 2 Scarlet was my overnight nurse and proved to be very competent as well. Other staffers worth mentioning was a nursing Tech named Jennifer, Taylor, and one other but I can't remember her name. The experience exceeded expectations.

Sandra Santos
1 month ago
5

Karen Kibler
1 month ago
5

I was in the ER on a holiday. It was very crowded and the wait was long but the staff was great. I was seen right away and received the scans I needed in a timely manner. I was admitted for 3 days and the doctors and nurses[Erin especially went out of her way to care for me] were awesome and very attentive, [even food and housekeeping]. It was a positive hospital experience.

Rebecca Kays
2 months ago
1

Every time I come here I sit in the hallway or in the lobby with an IV. The staff are gossiping in front of you and talking about you in front of you. I left the hospital with ekg tabs all over me because they forgot to remove them. I hate this hospital so bad. Don t go there!!! I had chest pains and sat there for hours with no room or bed. Ridiculous!!

Zachary Neal
2 months ago
5

Had a really good experience getting a diagnostic test (EEG) performed at Carroll Hospital earlier in the week. It was my first time at the hospital.The information desk attendant was very friendly and polite and immediately pointed me in the right direction for check-in. Check-in for the appointment was very quick, and once again, I was greeted by very polite and personable staff.Laura, who performed my EEG, was absolutely fantastic, and I really appreciated her time. She escorted me to the testing room, walked me through the procedure, and was an absolute pleasure to talk to on the way in and out. I found her very reassuring and informative throughout my visit, and it was great chatting with someone who was so passionate about their work.I found the facility (rooms, hallways, etc.) very clean and in good condition.I have nothing but good things to say about the hospital and their staff from my experience so far. It's great that we have such a facility with dedicated staff so close.

Joe Wingo
2 months ago
5

Fast and experienced workers

Kristine Cobey
2 months ago
5

I wanted to commend the nurses and PA that my son was treated by on our visit to the ED today. Everyone was incredibly friendly and treated my son with exceptional care and compassion. In particular, David Myers(PA) is one of the nicest providers my son and I have ever encountered.

Gotoit
2 months ago
4

Recently went to ED and spent five days in the hospital. Lucas in the ED was amazing. He talked me through every single test or medication he was doing. I appreciate knowing what's about to happen. The nurses that was also awesome were Ashely, and Emma. Ashely was so kind even when I was not. She told me everything that was about to happen and about future medications she gave me options. Emma was such a sweet young lady. Very good at keeping me updated. Always checking in to see if I needed a drink. That's so important it's not like I can get up and get my own drink of water. Dr. Tenali (sp) was full of information that he explained with gusto. I loved how he was telling me how our bodies work or doesn't work with such detail. I love to be informed. The bad part about my stay was lack of sleep. Sleeping in a hospital is nearly impossible. It's way to bright and crazy noisy. The overnight nurses need to remember they are caring for sick people who are worried scared and tired. The yelling in the halls to each other and the hard of hearing patients is out of control. Please go into the room of the patient and shut the door. No one cares at 2am if the gentleman next door knows what day it is. Ridiculous. Someone walked through the hallway whistling loud in the middle of the night. Falling asleep and staying asleep are two different things. The constant beeping of the machines may become background noise to the nurses but it isn't to us the patients. Please answer those beeps in a timely manner. I know I would have felt better if I could sleep for a few hours. One lady came into my room after 10 minutes or so didn't turn off the noise and said she would tell my nurse. So close to not do a thing. The beds are nice the mattress sucks. The pillows are like flat bricks. The older lady that delivers food was a joy. I could hear her talking and joking with all the patients. There needs to be a better way of disposing poopy (diapers)?there was a stinking bag for hours in the restroom. The smell came down the hall and it was gross. Trying to sleep with IV's in is kinda difficult. Bend your arm wrong and that obnoxious beeping starts up. There needs to be a better job of cleaning the patients room. Five days and no one wiped down my food tray or anything else in the room. It was swept twice and mopped once. All the conversations in the hallways can be heard in the rooms. Talking bad about the sick people you're in charge of should be stopped. Some of us have excellent hearing.

Response from the owner2 months ago
Hi Gotoit, thank you for taking the time to share your experience with us. We're glad to hear that Lucas, Ashely, Emma, and Dr. Tenali provided you with informative and compassionate care during your stay. Your appreciation for their efforts is truly valued. We also take your concerns very seriously. The issues you've raised regarding noise levels, sleep disturbances and room cleanliness are important for us to address. We strive to provide a comfortable and restful environment for all our patients. Your feedback is crucial in helping us improve our services. We encourage you to reach out to our patient relations team directly to discuss your experience further. They can be reached at 410-871-7099. This will allow us to take appropriate steps to address your concerns and ensure a better experience for future patients. Thank you again for your feedback.
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