Bridges Counseling Connections

Anchorage, Alaska

8717 Dimond D Circle
Anchorage, AK 99515

(907) 771-0536

About Bridges Counseling Connections

Bridges Counseling Connections offers a wide variety of services to their clients. Each client is treated with respect and is encouraged to play an active role in their treatment process. The services available at this location are offered on an outpatient basis.

Outpatient Treatment
The outpatient program provides integrative psychiatric care, individual therapy, group therapy, family therapy, biofeedback, EMDR, sensorimotor therapy, skills-building classes, and educational programming. The length of treatment is dependent on the severity of the mental health concern, insurance coverage, and the goals of the client.

Private Insurance
Bridges Counseling Connections accepts TRICARE, United Healthcare, and Blue Cross Blue Shield. Out of network benefits may vary, so it’s important to verify out of network coverage with your insurance provider prior to enrolling in treatment.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

medically-assisted-detox iconMedically Assisted Detox

The process of ridding your body of addictive substances under the 24/7 medical supervision is known and medically assisted detox. In an inpatient setting, a team of licensed medical professionals may include doctors, nurses, therapists, and clinical experts. The team will monitor the physical effects of withdrawal and help keep you as safe and comfortable as possible throughout the process.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

lgbtq iconLGBTQ program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Bridges Counseling Connections works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (907) 771-0536
Building icon

8717 Dimond D Circle
Anchorage, AK 99515

Call Now - Help is Available
Get Help Now - 907-917-3168
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Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews

2.8 (37 reviews)
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Google Rating

2.8 (37 reviews)
James apone
5 months ago
5

Incredibly knowledgeable and helpful people who strive to encourage people to solve their problems and reach their potential.

A Evans
8 months ago
5

I've been a client for several years. I have great respect for the staff & my therapist. They are accommodating and the waiting room is spread out & roomy so you're not bunched together like a can of sardines. I enjoy the extras they add, like the gorgeous plants, calming diffusers, light music...I love this place. I look forward to my appointments.

Amber Donnelly
1 year ago
1

I called in distress..and everything I received was repeated in every aspect in regards to the help I received from the psychiatrist and regards to administrative aspects and the doctor just don't expect anything.. I had an anxiety, depression,PTSD,ect. Had an amazing Dr. and therapist they left and really don't feel like this is a good place not based off of those doctors but seriously my best friend said she was going to end her life and they said call 911 and hung up. Really? Wow make her an appointment and give her a starting point that doesn't start with what is your insurance this is why people lose everything including their life she called for help sorry it inconveniences your facility.

Response from the owner1 year ago
I'm hoping your friend did get the hospital, we don't do acute care and the hospital would be the most responsive to her needs.
Hinami Dastas
1 year ago
5

V Z
1 year ago
2

Poor responsiveness and organization at front desk.

konikkiwa
1 year ago
5

I have been receiving therapy at this facility for a year now, and I am pleased with the progress that my therapist and I have made in improving my mental health. My therapist takes the time to explain difficult mental health concepts to me and assigns me homework to help me cope better with my anxiety. The staff and faculty at Bridges are exceptional, and the front desk is always willing to assist me whenever I need help.

Cassy Libra
1 year ago
2

I ve been coming here for a few years now and used to say I loved this place. However, what I really loved are the providers I found here both of which have left this agency now for different reasons for each but both reasons are basically related to administration incompetence.I think that the poor administration & billing staff has caused them to lose great providers and I am now just fed up with the issues here and very upset with how I have been treated since my last provider for medication management left just last fall 2022.I was once billed incorrectly and had to call back several different times and talk to several different people to get it resolved. I also was told very suddenly on the day on my appointment that my insurance would not cover me for seeing 2 different providers at the same office in one day (I was seeing both my therapist and a psychiatrist for medication management). I had been here for years and was never told that before and I feel like this would be important information to tell clients when scheduling. These were both minor issues I overlooked when I had 2 providers I loved here but now that my therapist is relocating and with the issues I ve had with the new psychiatrist here, I will never be returning here!When my last psychiatrist left Bridges it was very suddenly where I was only notified the day before my appointment and then had to schedule with a new provider at the office. The new provider has been a bit rude in the first visit and then again in the second visit where she refused to re-prescribe me depression medication I was previously on until I got some labs done for her (even though I have had labs many many times that never show any kind of problem they are always normal ) She requested I do the labs during our visit in early December and before I was to see her again in January. Well being someone with Depression and ADD, I struggle with staying on top of tasks and even leaving my house some days and especially have trouble during the holidays. So I procrastinated on the labs knowing that I want to go look for a new provider outside of Bridges anyways, up until I realized I am about to run out of medication.So I make a follow up appointment to just refill my current meds to hold me over and she outright refused to see me or write me a refill prescription because I didn t do the labs requested (however the labs were not even requested in order to continue current meds? they were requested to be done before being given new meds).I have seen several providers in the past where issues like this has happened (I forgot to get the labs requested or even forgot to make an appointment) and I have always been able to get a refill on current medications to prevent the dangerous health reactions that can occur when suddenly stopping mental health medication. I am shocked by the level of callousness that I am being treated with by this new provider and the front desk staff in not caring about protecting my mental health. Not sure what I am going to do to get my necessary medications probably have to visit an emergent care but I know one thing for sure I will never be returning here!

Rebecca Ahern
2 years ago
1

Waited to get in for therapy, they removed mask requirement 3 weeks before I could get in. As an immunocompromised person, I went in there with a mask on. They had no spacing and literally removed a barrier and wanted to get closer to me all without them wearing masks.I walked out.I guess the immunocompromised are not allowed to have medical appointments. Or therapy. Cool cool.Edit for response to owner: I went in with a mask and was checking in. I asked about masked, even for immunocompromised, which was met with them saying there was no more masking, while also opening their window and leaning even closer to me maskless to talk in my face. There was a second patient checking in same time less than 6 feet away. No spacing. So I left. They never called me back.

Response from the owner2 years ago
I'm sorry this was your experience, did you mention your vulnerability to anyone? We have an oversized lobby with signage everywhere requesting spacing by everyone and adequate seating to allow for this. I'm sorry you couldn't find a safe space.
Claudia Liebsch
2 years ago
5

My experience is not like the bad reviews I have read. I filled out the information on the online form and received a call the next day. Our intake appointment was in 2 weeks. We were matched in 5 days with a therapist. I was able to schedule both the med management and therapy the following day when I called. I was able to schedule weekly appointments for the following 3 months after the initial evaluation.

Valerie Bradshaw Alvarez
2 years ago
5

I really love my counseling here at Bridges. I do virtual because my husband and I only have one car but it is still great! I have a lot of trauma and health issues so I ve had a hard time finding a therapist that I could work with and felt like cared. I m very happy with my counseling every week (even on the weeks that I didn t want to go because I m tired or don t want to deal with emotions). I also have no issues with communicating with their front desk. They are very easy to reach and always send reminders for appointments.

Lauren Jorgensen
2 years ago
2

We were with another clinic in town that seems to have very high turnover so we decided to switch to a new one. When I called Bridges in August I specified that my son would need both therapy and med management and they assured me that we could be accommodated. According to their policies you have to fill out a form on the website, and go through intake, which we did, also mentioning that we needed med management. It was many phone calls and 7 weeks before we were "matched" with a therapist, who seems perfectly fine. When we met with him I mentioned again that we needed med management and he did an internal referral. After more than a month of following up on this one of the med managers is too busy and the other feels that my son is "too complex" to take on. He has been on the same two meds at the same dosage for two years. Two and a half months of my life wasted, at least a dozen phone calls. Something is very wrong with the administrative process and staff at this clinic.

Mars Turpin
2 years ago
5

Great place!

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