Bridges Counseling Connections

8717 Dimond D Circle
Anchorage, AK 99515

About Bridges Counseling Connections

Bridges Counseling Connections offers a wide variety of services to their clients. Each client is treated with respect and is encouraged to play an active role in their treatment process. The services available at this location are offered on an outpatient basis.

Outpatient Treatment
The outpatient program provides integrative psychiatric care, individual therapy, group therapy, family therapy, biofeedback, EMDR, sensorimotor therapy, skills-building classes, and educational programming. The length of treatment is dependent on the severity of the mental health concern, insurance coverage, and the goals of the client.

Private Insurance
Bridges Counseling Connections accepts TRICARE, United Healthcare, and Blue Cross Blue Shield. Out of network benefits may vary, so it’s important to verify out of network coverage with your insurance provider prior to enrolling in treatment.

Latest Reviews

James apone

6 months ago on Google

Incredibly knowledgeable and helpful people who strive to encourage people to solve their problems and reach their potential.

A Evans

9 months ago on Google

I've been a client for several years. I have great respect for the staff & my therapist. They are accommodating and the waiting room is spread out & roomy so you're not bunched together like a can of sardines. I enjoy the extras they add, like the gorgeous plants, calming diffusers, light music...I love this place. I look forward to my appointments.

Amber Donnelly

1 year ago on Google

I called in distress..and everything I received was repeated in every aspect in regards to the help I received from the psychiatrist and regards to administrative aspects and the doctor just don't expect anything.. I had an anxiety, depression,PTSD,ect. Had an amazing Dr. and therapist they left and really don't feel like this is a good place not based off of those doctors but seriously my best friend said she was going to end her life and they said call 911 and hung up. Really? Wow make her an appointment and give her a starting point that doesn't start with what is your insurance this is why people lose everything including their life she called for help sorry it inconveniences your facility.

Response from the owner8 months ago

I'm hoping your friend did get the hospital, we don't do acute care and the hospital would be the most responsive to her needs.

Gallery

The facilities at Bridges Counseling Conections in Anchorage, AK 1

The facilities at Bridges Counseling Conections in Anchorage, AK 2

The facilities at Bridges Counseling Conections in Anchorage, AK 3

The facilities at Bridges Counseling Conections in Anchorage, AK 4

The facilities at Bridges Counseling Conections in Anchorage, AK 5

Location

Accepted Insurance

Bridges Counseling Connections works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

UnitedHealth Group

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehab enables clients to focus exclusively on their recovery in a highly structured and supportive environment. Housing, meals, and recreational activities are provided. Inpatient treatment allows clients to engage in extensive addiction counseling and recovery education. The environment also provides clients with an opportunity to prepare for the transition to outpatient care or community-based recovery programs.

Medically Assisted Detox

The process of ridding your body of addictive substances under the 24/7 medical supervision is known and medically assisted detox. In an inpatient setting, a team of licensed medical professionals may include doctors, nurses, therapists, and clinical experts. The team will monitor the physical effects of withdrawal and help keep you as safe and comfortable as possible throughout the process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

Residential Setting
Private Rooms

Contact Information

(907) 771-0536

Website

8717 Dimond D Circle
Anchorage, AK 99515

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Kelly Junco, CPC, CPRC, BA, BS

Edited by:

Kerry Nenn, BSW

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Reviews of Bridges Counseling Connections

2.7/5 (39 reviews)

Google Reviews

2.7 (39 reviews)

Kaden Moss

1 month ago

Jesse Ekstrand

Buyer beware. Clinic requires two visits that are starting at at least $450 each prior to deductible being met. They are not very good at returning calls or reaching out to you for scheduling. I had previous history of medication, but it was disregarded

Response from the owner1 month ago

I'm sorry you feel your deductible is too high. Medications are not easily given and we try to be thorough. Fortunately, if you've now met your deductible, set by your insurance, you'll not need to do that again this year. We'll advise your provider that you are unhappy and forward your records to whomever you wish.

J. A.

This Kaylen Kelley is one of the folks you'll get if you go here. These photos are a good example of how she treats people. So go here at your own risk. I certainly wouldn't want to pay someone to treat me this way.

6 months ago

9 months ago

konikkiwa

1 year ago

I have been receiving therapy at this facility for a year now, and I am pleased with the progress that my therapist and I have made in improving my mental health. My therapist takes the time to explain difficult mental health concepts to me and assigns me homework to help me cope better with my anxiety. The staff and faculty at Bridges are exceptional, and the front desk is always willing to assist me whenever I need help.

Cassy Libra

I ve been coming here for a few years now and used to say I loved this place. However, what I really loved are the providers I found here both of which have left this agency now for different reasons for each but both reasons are basically related to administration incompetence.I think that the poor administration & billing staff has caused them to lose great providers and I am now just fed up with the issues here and very upset with how I have been treated since my last provider for medication management left just last fall 2022.I was once billed incorrectly and had to call back several different times and talk to several different people to get it resolved. I also was told very suddenly on the day on my appointment that my insurance would not cover me for seeing 2 different providers at the same office in one day (I was seeing both my therapist and a psychiatrist for medication management). I had been here for years and was never told that before and I feel like this would be important information to tell clients when scheduling. These were both minor issues I overlooked when I had 2 providers I loved here but now that my therapist is relocating and with the issues I ve had with the new psychiatrist here, I will never be returning here!When my last psychiatrist left Bridges it was very suddenly where I was only notified the day before my appointment and then had to schedule with a new provider at the office. The new provider has been a bit rude in the first visit and then again in the second visit where she refused to re-prescribe me depression medication I was previously on until I got some labs done for her (even though I have had labs many many times that never show any kind of problem they are always normal ) She requested I do the labs during our visit in early December and before I was to see her again in January. Well being someone with Depression and ADD, I struggle with staying on top of tasks and even leaving my house some days and especially have trouble during the holidays. So I procrastinated on the labs knowing that I want to go look for a new provider outside of Bridges anyways, up until I realized I am about to run out of medication.So I make a follow up appointment to just refill my current meds to hold me over and she outright refused to see me or write me a refill prescription because I didn t do the labs requested (however the labs were not even requested in order to continue current meds? they were requested to be done before being given new meds).I have seen several providers in the past where issues like this has happened (I forgot to get the labs requested or even forgot to make an appointment) and I have always been able to get a refill on current medications to prevent the dangerous health reactions that can occur when suddenly stopping mental health medication. I am shocked by the level of callousness that I am being treated with by this new provider and the front desk staff in not caring about protecting my mental health. Not sure what I am going to do to get my necessary medications probably have to visit an emergent care but I know one thing for sure I will never be returning here!

Response from the owner1 year ago

Hinami Dastas

V Z

Poor responsiveness and organization at front desk.

Valerie Bradshaw Alvarez

2 years ago

I really love my counseling here at Bridges. I do virtual because my husband and I only have one car but it is still great! I have a lot of trauma and health issues so I ve had a hard time finding a therapist that I could work with and felt like cared. I m very happy with my counseling every week (even on the weeks that I didn t want to go because I m tired or don t want to deal with emotions). I also have no issues with communicating with their front desk. They are very easy to reach and always send reminders for appointments.

Rebecca Ahern

Waited to get in for therapy, they removed mask requirement 3 weeks before I could get in. As an immunocompromised person, I went in there with a mask on. They had no spacing and literally removed a barrier and wanted to get closer to me all without them wearing masks.I walked out.I guess the immunocompromised are not allowed to have medical appointments. Or therapy. Cool cool.Edit for response to owner: I went in with a mask and was checking in. I asked about masked, even for immunocompromised, which was met with them saying there was no more masking, while also opening their window and leaning even closer to me maskless to talk in my face. There was a second patient checking in same time less than 6 feet away. No spacing. So I left. They never called me back.

Response from the owner2 years ago

I'm sorry this was your experience, did you mention your vulnerability to anyone? We have an oversized lobby with signage everywhere requesting spacing by everyone and adequate seating to allow for this. I'm sorry you couldn't find a safe space.

Overall Experience

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