Banner University Medical Center

2800 East Ajo Way Tucson, AZ 85713
InpatientOutpatient
Banner University Medical Center AZ 85713

About Banner University Medical Center

Banner University Medical Center, located in Tucson, Arizona, offers behavioral health care, mental health treatment, and dual diagnosis treatment services. If addiction is the primary diagnosis, a client may need to be referred to an alcohol or drug rehab center that provides addiction treatment services exclusively.

Banner University Medical Center accepts individuals from all walks of life and begins all treatment with an assessment and intake process. Their services are offered on an outpatient basis.

Outpatient Treatment
Clients can participate in the outpatient program through telehealth services or in-person sessions. Clients have access to integrated medical care services. This program provides a comprehensive, traditional, and holistic approach to mental health treatment. Individual therapy, group therapy, family therapy, and educational programs are offered.

Private Insurance
Banner University Medical Center accepts most insurance plans, including Banner Medicare, Medicaid, Anthem, Blue Cross Blue Shield, Amerigroup, ComPsych, Cigna, and United Healthcare. Out of network benefits may vary, so it is important to check coverage and benefits prior to starting treatment.

Latest Reviews

Amber SOBKOWIAK
1 week ago on Google
5
Very Efficient hospital. I have had 2 surgeries and 1 endoscopy procedure at the South Campus. Definitely my preferred location! Great staff!
Response from the owner1 day ago
It's always great to hear positive feedback. Thank you for sharing!
Larry Sandoval
2 weeks ago on Google
5
The nurses and staff are Angels of Mercy
Response from the owner1 week ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
John Cochran
2 weeks ago on Google
5
Banner personnel are all focused on my well-being and it shows. I have never been treated medically so well or so thoroughly. I know that I am in caring, capable hands at any Banner facility.
Response from the owner2 months ago
It's always great to hear positive feedback. Thank you for sharing!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Banner University Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (520) 874-2000
Building icon

2800 East Ajo Way
Tucson, AZ 85713

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Banner University Medical Center

2.5/5 (437 reviews)
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Reviews

1

Staff ignored half my complaints and requests and never assessed me for what I was asking for. So understaffed, maybe that is why they looked burn out all the time. There was even one time where they prescribed the wrong meds. Other people's suffering is like a joke to them.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (436 reviews)
Magda Gutierrez
1 week ago
5

Cori
1 week ago
5

Amber SOBKOWIAK
1 week ago
5

Very Efficient hospital. I have had 2 surgeries and 1 endoscopy procedure at the South Campus. Definitely my preferred location! Great staff!

Response from the owner2 weeks ago
It's always great to hear positive feedback. Thank you for sharing!
Larry Sandoval
2 weeks ago
5

The nurses and staff are Angels of Mercy

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
John Cochran
2 weeks ago
5

Banner personnel are all focused on my well-being and it shows. I have never been treated medically so well or so thoroughly. I know that I am in caring, capable hands at any Banner facility.

Response from the owner3 months ago
It's always great to hear positive feedback. Thank you for sharing!
Todd B.
2 weeks ago
1

I'd give this place zero stars if I could. Banner has been trying to get a hold of the person who had my number last, and I have repeatedly told them that the person they're looking for doesn't own this number and I don't know them. Their customer service is pathetic and rude, with one person hanging up on me mid-conversation. They've provided zero help or solutions. In fact, I've been lied to several times by their staff stating they'd take number out of their system, which was not true. I'm so glad I don't have any medical affiliation with Banner because if I did, I'd fear for my own safety and wellbeing.

Response from the owner2 weeks ago
Continuous improvement is our goal. If you would like to share further, please fill out our secure form at https://www.bannerhealth.com/feedback so we can make the appropriate team aware. Thank you.
Martha Weathers
3 weeks ago
1

Understaffed ! You will wait a long time in the waiting room unless you come by ambulance it will be hours to get seen Why doesn't this hospital hire more staff?

Response from the owner3 weeks ago
It is always a top priority at Banner to deliver a positive experience. If you would like to share more feedback, please complete this secure form (https://www.bannerhealth.com/feedback) so we can let the appropriate team know.
Robin Purdy
3 weeks ago
5

Response from the owner3 weeks ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Sergio Ramirez
3 weeks ago
5

Response from the owner3 weeks ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Erica BOSTICK
3 weeks ago
5

Thank you for helping me get my health mind body and spirit back in order . I couldn't have got my life back thank you so much banner staff for supporting this all to be possible,the medical team dr nurses and technicians to meal services custodians admitting ect . Along with loved ones that have been supporting me through a rd bump as this.

Response from the owner3 weeks ago
Thank you for sharing your feedback! We're pleased to hear about your positive experience with our team.
Mary Prenon
4 weeks ago
5

I fell in the Tucson airport yesterday on Sunday and dislocated my shoulder. I was brought into Banner ER and given a room right away. I had x-rays taken and a CT scan and was given constant attention by the nurses and doctors there. Everyone was so pleasant and helpful. They explained everything to me. They were able to get my shoulder back into place and gave me follow up instructions. I am from New York and was very impressed with this hospital Personnel.

Response from the owner4 weeks ago
It is our mission to make health care easier so that life can be better. We always appreciate hearing that we've exceeded expectations.
Gennaro Filippelli
4 weeks ago
1

I have a very bad nosebleed. I got here at 3 pm its now 2 am still in waiting room yet people after me go right to the er. Never again going here

Response from the owner4 weeks ago
Being on time and delivering quality care is important to us. If you would like to share further, please fill out this secure form: https://www.bannerhealth.com/feedback.
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