Banner University Medical Center

2800 East Ajo Way
Tucson, AZ 85713

Banner University Medical Center AZ 85713

About Banner University Medical Center

Banner University Medical Center, located in Tucson, Arizona, offers behavioral health care, mental health treatment, and dual diagnosis treatment services. If addiction is the primary diagnosis, a client may need to be referred to an alcohol or drug rehab center that provides addiction treatment services exclusively.

Banner University Medical Center accepts individuals from all walks of life and begins all treatment with an assessment and intake process. Their services are offered on an outpatient basis.

Outpatient Treatment
Clients can participate in the outpatient program through telehealth services or in-person sessions. Clients have access to integrated medical care services. This program provides a comprehensive, traditional, and holistic approach to mental health treatment. Individual therapy, group therapy, family therapy, and educational programs are offered.

Private Insurance
Banner University Medical Center accepts most insurance plans, including Banner Medicare, Medicaid, Anthem, Blue Cross Blue Shield, Amerigroup, ComPsych, Cigna, and United Healthcare. Out of network benefits may vary, so it is important to check coverage and benefits prior to starting treatment.

Latest Reviews

james dennis
1 month ago on Google
5
Response from the owner3 weeks ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Israel Felix
1 month ago on Google
2
They don't mind giving pain medication to people with stomach aches and bloody Moses but someone who really needs them with a big open wound all they want to give is tylenol.while the other people with stomach aches get oxycodone., Morphine this is ridiculous
Response from the owner1 week ago
Our team is sorry to hear about these concerns. Our aim is to always provide a quality experience for our customers. Please complete the secure form at https://www.bannerhealth.com/feedback so we can share it with the appropriate customer care team. We value your input.
Laura Gracias
1 month ago on Google
1
This place is GROSS!! Seats full of blood, throw up, coughed on and they don't bother cleaning. If you have little ones or a weak immune system DO NOT RISK YOUR LIFE HERE! you'll get sick for sure! They don't care at all to ask those people who don't think about others to wear a dam mask of others safety who just come for something else then sick it's gross people coughing and throwing up this place is disgusting it worth waiting longer at northwest or tmc then here. They also didn't get to me until hours later knowing i have a life threatening condition.
Response from the owner1 week ago
We know that our customers expect to have a positive and comfortable experience and are disappointed when that doesn t happen. Please fill out this secure form if you would like to discuss any concerns with us directly. https://www.bannerhealth.com/feedback

Location

Accepted Insurance

Banner University Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (520) 874-2000
Building icon

2800 East Ajo Way
Tucson, AZ 85713

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Banner University Medical Center

2.4/5 (401 reviews)
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Reviews

1

Staff ignored half my complaints and requests and never assessed me for what I was asking for. So understaffed, maybe that is why they looked burn out all the time. There was even one time where they prescribed the wrong meds. Other people's suffering is like a joke to them.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (400 reviews)
james dennis
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
rudy villa
1 month ago
2

My wife always trys to find the Goodness in everything. But I know my wife, and this place was the best .. huge communication, ISSUE between staff .glad your home my now My love

Response from the owner1 month ago
We know that our customers expect to have a positive and comfortable experience and are disappointed when that doesn't happen. Please fill out this secure form (https://www.bannerhealth.com/feedback) if you would like to discuss any concerns with us directly.
EUGENE MCNEW
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Claudia Aguirre
1 month ago
1

I WILL NEVER COME HERE AGAIN. I am very disappointed in how my situation went my PCP sent me to the ER for worsening flu symptoms as I was waiting in the ER I started throwing up I have been waiting for 5 hrs no labs nothing yet. I got up and told the discharge persons I wanted to leave since my symptoms were getting worse that I had just threw up and all they said is okay sorry didn t even offer to retake vitals or anything.

Response from the owner1 month ago
We know that our customers expect to have a positive and comfortable experience and are disappointed when that doesn't happen. Please fill out this secure form (https://www.bannerhealth.com/feedback) if you would like to discuss any concerns with us directly.
Israel Felix
1 month ago
2

They don't mind giving pain medication to people with stomach aches and bloody Moses but someone who really needs them with a big open wound all they want to give is tylenol.while the other people with stomach aches get oxycodone., Morphine this is ridiculous

Response from the owner1 month ago
Our team is sorry to hear about these concerns. Our aim is to always provide a quality experience for our customers. Please complete the secure form at https://www.bannerhealth.com/feedback so we can share it with the appropriate customer care team. We value your input.
Laura Gracias
1 month ago
1

This place is GROSS!! Seats full of blood, throw up, coughed on and they don't bother cleaning. If you have little ones or a weak immune system DO NOT RISK YOUR LIFE HERE! you'll get sick for sure! They don't care at all to ask those people who don't think about others to wear a dam mask of others safety who just come for something else then sick it's gross people coughing and throwing up this place is disgusting it worth waiting longer at northwest or tmc then here. They also didn't get to me until hours later knowing i have a life threatening condition.

Response from the owner1 month ago
We know that our customers expect to have a positive and comfortable experience and are disappointed when that doesn t happen. Please fill out this secure form if you would like to discuss any concerns with us directly. https://www.bannerhealth.com/feedback
S. Steph Stepheny Hendricks-Villa
1 month ago
5

Helpful staff non judge mental open to all get ur help here

Response from the owner1 month ago
We love to hear positive feedback about our team members they re the best!
Guinea Pig
1 month ago
1

Wife sat 9 hours on a return from there on Tuesday. Finally left without treatment when it became unsafe due to homeless people taking over the entire ER throwing things, swearing and using drugs in the restroom to point it had to be cleaned but sat. The homeless were sleeping on double chairs and hanging their socks over other chairs. As I say it became unsafe and security only wanted to sit in cage away from them. Nurses seemed scared of the homeless and they seemed to want to drive away the patients. I m going to find paying the copay for this second visit a tough pill as she got no treatment and has said won t go back. May find out if we can legally get that copay erased by insurance as that was horrifying with the dangerous drugs in the bathroom to the violent homeless people. Sorry another Tucson hospital off my list. I may drive to phoenix for care.

Response from the owner1 month ago
Thank you for this feedback. Our Billing Department will reach out to assist you once you complete and submit this secure form with requested information: https://www.bannerhealth.com/feedback.
Alicia Verdugo
1 month ago
1

I went to their obgyn clinics and they were telling me after my IUD procedure to be more positive after I could barely walk very unprofessional.

Response from the owner1 month ago
Continuous improvement is our goal. If you would like to share further, please fill out our secure form at https://www.bannerhealth.com/feedback so we can make the appropriate team aware. Thank you.
SIL FIG
1 month ago
5

Banner family pharmacy is awesome and great staff

Response from the owner3 months ago
We love hearing that you enjoyed your Banner experience. Thank you for your positive review!
Wayne Finner
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Bornali Gogoi
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
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