Alliance Healthcare Services – Winchester Road

Memphis, Tennessee

3810 Winchester Road
Memphis, TN 38118

(901) 369-1400

About Alliance Healthcare Services – Winchester Road

Alliance Healthcare Services - Winchester Road is a nonprofit located in Shelby County, Memphis, Tennessee. It is the county's biggest comprehensive mental health and substance abuse services provider. It offers clients an intensive outpatient program (IOP), an outpatient program (OP), community-based programs, and home-based care.

Alliance Healthcare Services – Winchester Road provides a full suite of drug and alcohol addiction treatment services. These include social detox, enhanced outpatient treatment, medication-assisted treatment (MAT), inpatient treatment programs, and community and home-based addiction treatment programs.

Specialized programs offered by Alliance Healthcare Services – Winchester Road include crisis continuum de-escalation services, 23-hour observation, intensive respite, medical detox, mobile crisis, and crisis assessments.

Alliance Healthcare Services – Winchester Road is a rehab center that is in network with most major insurances like Blue Cross Blue Shield, Aetna, Blue Care Network, Multiplan, and Priority Health Medicare. This addiction treatment center also accepts Medicare Railroad, Meridian, United Health Care – Community Plan, and PHCS. Those whose insurance is not accepted need to confirm out-of-network coverage to ensure coverage benefits are in order.

The Alliance Healthcare Services – Winchester Road branch is licensed by the recognized Tennessee Department of Mental Health and Substance Abuse Services. It is also CARF-accredited and partnered with The University of Tennessee Health Science Center and the Memphis Police Department.

Check icon Accreditations at Alliance Healthcare Services – Winchester Road

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Heart icon Treatment at Alliance Healthcare Services – Winchester Road

book iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

prescription iconDrug Addiction

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

prescription-bottle-pill iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dollar icon Insurance & Financials at Alliance Healthcare Services – Winchester Road

  • dollar-sign iconSelf-pay options
  • id-card iconPrivate insurance
  • shield-quartered iconMedicaid
  • shield-quartered iconMedicare
  • money-check-dollar-pen iconFinancial aid
  • file-invoice-dollar iconSliding scale payment assistance

User icon Programs at Alliance Healthcare Services – Winchester Road

user iconAdolescence program

user-tie iconAdult program

person-cane iconElderly program

person iconProgram for men

person-dress iconProgram for women

user iconYoung adult program

Medical briefcase icon Levels of Care at Alliance Healthcare Services – Winchester Road

clipboard-medical iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

truck-medical icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

house-medical iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

car-building iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

house-medical iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Hand holding medical sign icon Clinical Services at Alliance Healthcare Services – Winchester Road

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

House check icon Settings and Amenities at Alliance Healthcare Services – Winchester Road

  • house-chimney iconResidential setting
  • couch iconPrivate setting

Phone icon Contact Alliance Healthcare Services – Winchester Road

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3810 Winchester Road
Memphis, TN 38118

Call Now - Help is Available
Get Help Now - 901-557-9885
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Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Reviews

2.84 (34 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (33)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I couldn't believe that even at something as delicate as a mental health condition the people who treat you have only one interest and that is money. It is very sad but true, you can't trust anyone nowadays.

Reviewed on 1/7/2019
Overall Experience
Date Submitted

Google Rating

2.9 (33 reviews)
Taylor Taylor
2 weeks ago on Google
1

Desi J.
1 month ago on Google
1

The new front desk staff is HORRIBLE the light skinned girl with the freckles doesn t know anything and the skinny young girl with the glasses is slow they are rude and not professional at all

Jordyn Tyson
3 months ago on Google
1

I've been on hold for over TWO HOURS. It kept going between caller 2 and 3. I really needed to contact my therapist on today due to how sad I am and how much crying I've been doing, but being on hold for so long and nothing is irritating!!!

1

I've been on hold for 47 min so far and still caller no 3! This is really a sad day for me. And the estimated hold time keeps going up, from 17-30 minutes.

Norielle Unique
6 months ago on Google
1

The morning staff so rude , that's why y'all getting 1 star from me , I hope they get fired this don't make no sense!

5

For my 12 year old.she drifts off.she jumps out of her sleep.terrified that her dad is going to do something to her.he has destroyed her mental and physically.every since she was 7.she so gone .i have to call her name more than 5 times to get het attention. And she anti social.dont like crowds i think she has anxiety and moderate depression .she feels like she not beautiful and people calls her ugly. I think this trauma her father caused messed her up.he pulled a gun on her,let her other siblings brothers touch and feel on her.and made her sleep in a cold basement for days at a time wouldnt feed her.when i got her back she was mt.nourished.she didn't look the same .i couldn't recognize who she was.he brung back her back dirty and hungry .she needs help.she shuts me out.when i asks her what's wrong with her. I try to make her feel safe,letting her know that she is safe and harm will never come to her and that she dont have to be afraid of anything or her father .i worry about her every day and i comfort her when shes down.she under me most of the time.and sometimes we just sit around,and she'll just start talking about what her other siblings and farther have done to her out of nowhere. When she vents to me.about it i get furiated and mad.but i dont let her see that.ithink i felled her as a mom.i wasnt there to save her from this abuse.but she dont hold that against me. She new i was going through alot at that time .she understood.i just want her to be more open with me.and her other 2 sisters,who's 13 and11.i wanthem close like they where when they was little.my other 2 daughter's are going through something too.they both lost their farthers. I dont have clue how they feel.ive asked them,how are they feeling.they say they alright.but their strongs little girls.and they dont let show .but i know.im their mom.thats all my girls know .ALL WE HAVE IS EACH OTHER..THATS ALL WE NEED TO KNOW. "TO TELL U THE TRUTH, THEY KNOW MORE ABOUT ME, THAN ME."I COULDN'T HAVE ASKED FOR ANYTHING ELSE IN THIS WORLD.I LOVE ALL 4 OF MY CHILDREN.MY 1ST BORN "PRINCE" SON JARVIS.HE WAS BORN04/03/2007.AND DEPARTED FROM US IN10/16/2010.HE IS TRULY LOVED AND MISSED. AND I HAVE 3 GOD BLESSED ME WITH AFTER HIM."MY 3 PRINCESSES ARE:MIYANA MY 2ND BORN,01/23/2010.MY 3RD BORN JARVIA 03/11/2011.AND LASTLY MY BABYGIRL,ARIYAH 06/20/2012.They never knew of him.but he knew his sister miyana.she was only 6months when he passed. I tell them about him every chance i get.but get a little moochy eyed cause they always wanted to know him,they knew he was their big brother. They misses him more than me.Its been hard for all of us.i want my girls to know that i love them.and i will always be there."ALWAYS AND 4 EVER.

1

The unprofessionalism in this place is a complete joke.All the front desk ladies should be fired.they desperately need a sign in sheet they can see u waiting to check in and will walk right past u go n the back area eat snacks all in you face ans won t even acknowledge u until they feel like it.Rude is a a understatement.Anything u ask or concerns u have or dnt understand they get mad at u just for asking it s completely horrible.They definitely need some form of training in this place bad enough the wait is always 2-3hours but to have attitudes like you re upset to do your job is beyond me At this point just throw the whole establishment away!!!!!!!!!!I wish i could give 0 stars but u have to give 1jus to type a review#HORRIBLE HORRIBLE HORRIBLE !!!!!!!!

5

The therapist are wonderful

1

The 2 ladies at the front desk make it extremely difficult to do business. Whether it be scheduling or taking vitals. They make me feel very uncomfortable and add to my anxiety I'm already dealing with.

1

1

1

Therapists keep quitting for some reason

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