Youth Home – Behavioral Health Services of Arkansas

10 Corporate Hill Drive
Suite 330
Little Rock, AR 72205

Youth Home - Behavioral Health Services of Arkansas AR 72205

About Youth Home – Behavioral Health Services of Arkansas

Youth Home Behavioral Health Services of Arkansas, located in Little Rock, Arizona, supports individuals with severe mental illness. They provide multiple specialty tracks that address very unique challenges in order to provide a person-centered approach to treatment.

Youth Home Behavioral Health Services of Arkansas provides many behavioral and mental health supports. If addiction is the primary diagnosis, clients may need to be referred to a drug rehab center. Their services include residential and outpatient treatment.

The residential program is an intensive treatment program that offers around-the-clock care and supervision. Clients work with staff through evidence-based treatment interventions, psychiatric and psychological care, and group education. Specialty tracks include sexual reactivity support, attachment disorder support, military family treatment, and foster care focus treatment.

The outpatient program provides individual therapy, group therapy, couples counseling, family therapy, trauma treatment, and school-based treatment programs. Treatment is available via telehealth and in-person sessions.

Youth Home Behavioral Health Services of Arkansas accepts most insurance plans, including Anthem, Blue Cross Blue Shield, Amerigroup, Aetna, Cigna, and ComPsych. Out of network benefits may vary, so it is important to verify insurance coverage with your provider prior to enrolling in treatment.

Latest Reviews

Joy Lavionne
2 months ago on Google
1
My Second appointment I drove from Jacksonville to Behavioral Health in Little Rock, low on money and gas. Went to the Receptionist to check in, she said "your appt was at 9 NOT 10!" I pulled out my appt card and showed it to her, it clearly stated 10. I was visibly upset at wasting my time and limited gas, only to be BLOWN OFF! The Receptionist was clearly annoyed and did NOT CARE at all that Behavioral Health screwed up my appt. I said I would not be back, and she said "okay, that's fine!" Someone should tell this girl that patients PAY HER SALARY!
Response from the owner3 weeks ago
Hey, we're so sorry you had that experience with us. We'd love to help rectify it for you. Shoot us an email at: customerservice@bhsarkansas.org to let our team know what happened and ask about rescheduling.
Walter Browne
2 months ago on Google
4
Response from the owner1 month ago
Thank you, Walter, for taking the time to share your experience with us. We truly appreciate your feedback.
jairo Larios
3 months ago on Google
2
The worse place to get mental health services they focus on their insurance money before their patients the worse thing is wasting my money for counseling and a PRN because they never have real psychiatrist up here so I m very disappointed of this business I m ready to move forward to a different doctor who listen to my issues and work with me. I feel sorry for people who have deal with this issues in the top of our own problems.

Location

Accepted Insurance

Youth Home – Behavioral Health Services of Arkansas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (501) 954-7470
Building icon

10 Corporate Hill Drive
Suite 330
Little Rock, AR 72205

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Youth Home – Behavioral Health Services of Arkansas

3.86/5 (19 reviews)
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Reviews

5

I truly appreciate the work this agency performed on me. They were always helpful and friendly while they understood my needs. Do not hesitate on calling!

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (18 reviews)
Joy Lavionne
2 months ago
1

My Second appointment I drove from Jacksonville to Behavioral Health in Little Rock, low on money and gas. Went to the Receptionist to check in, she said "your appt was at 9 NOT 10!" I pulled out my appt card and showed it to her, it clearly stated 10. I was visibly upset at wasting my time and limited gas, only to be BLOWN OFF! The Receptionist was clearly annoyed and did NOT CARE at all that Behavioral Health screwed up my appt. I said I would not be back, and she said "okay, that's fine!" Someone should tell this girl that patients PAY HER SALARY!

Response from the owner1 month ago
Hey, we're so sorry you had that experience with us. We'd love to help rectify it for you. Shoot us an email at: customerservice@bhsarkansas.org to let our team know what happened and ask about rescheduling.
Walter Browne
2 months ago
4

Response from the owner2 months ago
Thank you, Walter, for taking the time to share your experience with us. We truly appreciate your feedback.
jairo Larios
3 months ago
2

The worse place to get mental health services they focus on their insurance money before their patients the worse thing is wasting my money for counseling and a PRN because they never have real psychiatrist up here so I m very disappointed of this business I m ready to move forward to a different doctor who listen to my issues and work with me. I feel sorry for people who have deal with this issues in the top of our own problems.

Sandy Hilliard
9 months ago
5

From the receptionist to the nurses to Dr Kappola l received excellent care & attention to my needs,they are all courteous & helpful with all my needs. I truly felt like they cared.

Response from the owner9 months ago
We do truly care! Thank you so, so much for sharing.
Debra K (Deb)
2 years ago
5

For anyone that would love to get a great Therapist request Elisha (the most amazing person in the world)You will probably have the pleasure to speak with Rudy (Mr. Awesome)who will be the person to hook you up with a therapist.Life is hard enough so reach out for Help!!If you are reading this you are reading it for the right reason.Keep walking forward! Reverse and neutral suck!!!!r

Response from the owner2 years ago
Hey Debra! We're so grateful you had a good experience with our team, and appreciate you taking the time to share with us. Thank you!
Michelle D Cipriano
2 years ago
1

HORRIBLE customer service. DO NOT RECOMMEND.

Response from the owner2 years ago
We are sorry for your experience. Please give our office a call to speak to our clinic director.
Kimberly Ard
2 years ago
5

I absolutely adore my therapist! Ms. Simpson has worked with me for almost two years. We were first linked during the pandemic, so all of my sessions were via Telehealth. The first appointment was my intake appointment; it was not a therapy session. This is standard procedure and was used to provide me with her diagnosis. From there, we have worked on my needs and she has been amazing. I am a completely different person from who I was when I started working with Ms. Simpson. For the first time today, were were able to meet face-to-face and she is just as wonderful! I really do recommend Behavioral Health Services and I definitely recommend Ms. Simpson. :)

Response from the owner2 years ago
We are so happy you've had a wonderful experience and that Ms. Simpson has been able to help you. Thank you for sharing!
Zsane Johnson
2 years ago
2

It took me 3 weeks to get an appointment here and before getting that appointment I had to fill out a new patient form online. In the packet, they asked why I m seeking therapy and I explained thoroughly and then they called me back with the day and time to be there and told me Rene Simpson also known as Carlotta Simpson would be my therapist.When I arrived and started speaking with Rene, she did an assessment and only asked me yes or no questions from a sheet of paper. She didn t ask me questions to go further in depth with that I was dealing with. She didn t take the time to truly understand me as my therapist. She seemed one sided and not willing to be open minded during our first session. She was rude, continued to speak over me and stayed on her phone and computer the entire time I was with her.My session was supposed to last 2 hours and we didn t even finish an hour before she told me she couldn t help me. At this point I was frustrated and just wanted to speak with someone else or leave.Before leaving, I spoke with her supervisor and was able to provide the issue I was having with Rene, also my reasoning for coming to therapy in the first place. She was a lot more understanding and provided me with another appointment the same day with someone else.In my opinion, I didn t have a great experience here. I didn t get along well with Rene and feel as though she could ve performed better and done her job.But I m thankful to have another appointment the same day with someone else. Which is why I ve given 2 stars.If you re thinking of choosing this place, I personally believe there s better choices.

Response from the owner2 years ago
Hello, unfortunately, the current demand for mental health services in our area is causing first appointments to be on average 4-6 weeks out. We are so sorry that your first therapist was not a good fit, but happy to know our supervisor was able to quickly get you in with another one of our therapists the very same day. We hope that she was able to resolve your concerns.
amy lizabeth
2 years ago
3

It's a pain to try to get an appointment, you have to listen to an entire recorded message with no options for an appointment then wait on hold just to say you'd like an appointment. If you speak with the doctor over tele-health, you will hang up with him and then have to call back up there for a follow-up appointment. It's been months since my daughter has talked to her therapist because the appointment is either canceled or no one takes the time to notify me that is has been changed from tele-health to in-person without asking me or her first. We've been using them for over a year and it has been less than ideal since we first started trying to see an actual doctor. The intake guy was great, the therapist is usually great, the doctor...I honestly can't say much about him since I've seen him over video about 3 times. I will say that the doctor and therapist do not seem to communicate with each other about the patient they're treating which is disappointing. The office staff in the location of doctor, the one time I had to deal with them in person were not friendly. They treated us both as a complete inconvenience, so much so that we ended up leaving the office and talking with the doctor via tele-health. One of the women even came out into the waiting room that we were sitting in to tell us that we were there too early. Then the doctor acted like I was in a hurry and needed the appointment to end soon, so he only spent 20 minutes of our scheduled 1 hour. I hate that a mental health facility can treat a patient poorly, but these people have. So much needs to be improved on, and most of it lies with the office staff. The 3 stars are solely based on the care received when NOT dealing with the office. The office itself doesn't meet the expectations of a 1-star review.

Response from the owner2 years ago
We are so sorry that you have had a difficult experience. Our director has been made aware of this and will be reaching out to you.
Joshua Cobb
3 years ago
5

This place has wonderful drs and saved my life I was at apt my other phycatrist left and retired bhs picked me right up and made me feel at home very valued and they took care of everything

Response from the owner3 years ago
Wonderful! Thank you for the review!
Judy Houston
3 years ago
2

I need help with a family member who needs Mental Health Services.His medical records from an out of state hospital discharge, recommended he continue mental health treatment and adhere to his medications, which he s refused to take.This facility had no options, other than seek guardianship. I said, this process could take time and given our loved one mental illness he needs help.I said, I don t want to call 911 , if his condition progresses. I rather be proactive and not reactive!Plus, calling the police ,if needed, may cause my loved one to run from the police like he did in the past!I called because of their reviews.I will seek support elsewhere.

Response from the owner3 years ago
Hi Judy, we understand that this situation is quite complicated. There are several factors that have to be considered when someone wants to have mental health counseling. We are happy to help your family and will be happy to discuss further about the exact steps to take. Please feel free to call and speak with our director about your specific family situation.
chris givens
3 years ago
5

Great place wonderful staff they helped me through some of my darkest days

Response from the owner3 years ago
So happy to help! Thank you for the review!
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