The staff is very personable and knowledgeable. This place literally saved my life. The staff was so supportive. Great facility.
About New Roads Behavioral Health Provo
New Roads Treatment Center is a residential rehab for drug and alcohol addiction in Provo, Utah. They divide their residential care into two programs. The NRTH Program is for male presenting or AMAB clients. The other program is the WRTH Program for female presenting or AFAB clients or those who are genderqueer.
Both programs have the expertise and techniques to help people who are struggling with not only addiction but also serious mental illnesses. This varied program combines many different therapies to help you become your best self and reach recovery. They have group meetings that follow a 12 step curriculum and other group therapy sessions. They also have individual therapy and family therapy. You’ll learn relapse prevention strategies as well.
But your life isn’t all about treatment when you’re at this rehab. There are plenty of activities for you to enjoy while you bond with your peers. Enjoy recreation like hiking and skiing, to name a few.
When your treatment is ending, you won’t be on your own. This rehab also has a transitional program where you’ll live in what is basically a sober living home. You still have accountability and peer support, but you have more freedom to start developing your life as a healthy and sober person like getting a job and getting involved in the community.
Latest Reviews
My LO never had the opportunity to receive treatment here, but I can't say enough good things about Natalia who works at intake. My son was arrested due to his mental illness. In a frustrating system, Natalia was a shining light who worked hard to help my son get treatment instead of prison. She wrote multiple letters to the judge, New Roads came out and did assessments and validated my questions and concerns. If the actual facility listens and cares like she did, I am sure the place would be amazing. It came highly recommended to me from various parents whose loved one's were able to recover, thanks to New Roads. I truly wish my son could have received the help that he needs from a place like this. Unfortunately, our country still has a long way to go in the criminalization of those suffering with a serious mental illness. Thanks New Roads for all that you tried to do and especially Natalia.
The program and staff were outstanding, they were exceptionally caring, patient, and understanding. Their dedication truly made a difference in our lives. A heartfelt thank you to the entire team for helping our family member make such remarkable progress. I wholeheartedly endorse New Roads Behavioral. Your loved ones will receive exceptional care and gain valuable skills that will enhance their lives. It's a challenging journey, but one that yields priceless rewards.
Response from the owner1 month ago
Thank you so much for your heartfelt review! We're incredibly grateful for your kind words and are thrilled to hear that our team made such a positive impact on your family's journey. It s our mission to provide compassionate, patient, and understanding care, and knowing that we ve helped your loved one make remarkable progress means the world to us. We truly appreciate your endorsement of New Roads Behavioral, and we remain committed to supporting families like yours every step of the way. Thank you for trusting us with your loved one s care! Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Addiction treatment at an inpatient rehab center is significantly more intensive than outpatient and community-based care. Clients remain at the facility for the duration of their program, though many centers offer supervised group excursions. Inpatient treatment typically consists of extensive psychotherapy, often including group and family counseling. Many programs also prioritize addiction education and recovery-focused life skills training. Holistic therapies, such as yoga, art therapy, EMDR, and meditation, are commonly available as well.
12-Step The 12-Step process has been in use for decades by Alcoholics Anonymous and other addiction recovery programs. These meetings offer clients the chance to commit to sobriety together, share experiences and struggles, and begin to develop a healthier mindset and lifestyle.
Aftercare Support Clients receiving services in a rehab aftercare program have generally been stable and sober for a period of weeks and months and no longer require high intensity treatment. Many have stepped down from inpatient rehab to outpatient treatment. Others have been discharged from formal treatment but need support in maintaining their sobriety. Clients typically work with their case manager and care team to develop a long-term care plan that aligns with their unique needs and goals.
Partial Hospitalization Program A partial hospitalization program (PHP) offers intensive treatment to those with moderate to severe addictions while allowing them to return home. It is often an alternative to inpatient hospitalization and a "step-down" option from residential programs. PHP treatment is tailored to your needs and lasts an average of 90 days. Weekly sessions are up to 8 hours for 5 days a week and can include relapse prevention, medication management, and behavioral therapy services. The cost of PHP treatment varies but is often fully or partially covered by providers.
24-Hour Clinical Care At certain points in the recovery process, it’s important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand. In case of emergency, personal crisis, or any other need, their clients are able to contact staff members at any time, day or night.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members. These group therapy meetings typically focus on one aspect of treatment at a time, allowing clients to come together to practice their recovery skills. Topics include DBT, cognitive behavior, life skills training, and more.
It is important for all their clients to have a safe space to talk to a knowledgeable, caring professional. One-on-one time with a therapist allows them to share their thoughts, feelings, and concerns without fear of judgement, and helps us determine how best to support their recovery.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. As family members, their support is crucial to their loved one’s healing process. If someone is unable to attend in-person, these meetings can take place over the phone, or through Skype.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy helps you in your addiction recovery program by improving your overall well being. Activities can include sports, music, and nature excursions that give you positive experiences, reduce your cravings, and offer the opportunity to reduce your stress. These aid in your addiction recovery.
Amenities
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Mountain Views
Accreditations
LegitScript has reviewed New Roads Behavioral Health Provo as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(801) 669-5888 
1530 South 500 West
Provo UT, 84601
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD
