Virginia Beach Department of Human Services

Virginia Beach, Virginia

3432 Virginia Beach Blvd
Pembroke 3 Suite 245
Virginia Beach VA, 23452

(757) 385-3200
3.47 (98 reviews)

About Virginia Beach Department of Human Services

The Virginia Beach Department of Human Services helps residents with behavioral health problems and provides social services. They have outpatient programs and referrals for adults, teens, and kids. They’re located in Virginia Beach, Virginia.

Virginia Beach offers services directly to you through contracted providers. They’ll send a counselor, psychiatrist, nurse, or social worker to your home, school, work, or other arranged setting. Providers may come from clinics or community centers, and they can refer you to additional care.

There’s also dedicated clinics for children, families, and for preventive care. The department also serves clients who are referred from court orders. A mobile crisis unit is available for adults and children.

In addition, Virginia Beach offers a warmline for information, a hotline for emergencies, and separate call centers for adults and children. Mental health services include suicide prevention and gun safety.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

lgbtq iconLGBTQ program

Shield icon Insurance

Our Policy: Virginia Beach Department of Human Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (757) 385-3200
Building icon

3432 Virginia Beach Blvd
Pembroke 3 Suite 245
Virginia Beach VA, 23452

Call Now - Help is Available
Get Help Now - 757-906-0375
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Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Reviews

3.47 (98 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (97)
Accomodations & Amenities
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Meals & Nutrition
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Overall Experience
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Reviewer
Overall Experience
Date Submitted
Reviewer
1

Virginia Beach Department of Human Services is the most horrible place I've visited before, the procedures they use are terrible, they always lose my information, they didn't make me feel that they cared to help me, the staff isn't nice in the least, it's more than obvious t ... Read More

Reviewed on 2/7/2019
Overall Experience
Date Submitted

Google Rating

3.5 (97 reviews)
Jason Shiflett
2 months ago
1

I have a case worker that has never once answered the phone in three years. Also been calling consistently for months and still no answer. Doesn't even answer the emergency line.I hope M.King sees this.

Nick Bewley
2 months ago
5

The people who work there are really wonderful and make you feel better when you're having tough times. I'm very grateful

Jeremiah Travis
2 months ago
1

This place is an insult to their name. They really don t care about anyone except themselves. They dodge calls, lie over the phone when you get them, never return calls and sometimes all they have to do it click one button on a mouse and can t even do that for almost 6 months.You will lose your snap, your insurance will lapse and your patience will expire if you have to rely on this office for anything.Go to the headquarters and over their heads if you need answers.We contacted our congress person and state delegate about this office and encourage everyone with a legitimate issue to do the same. Going through the proper channels does nothing so don t be afraid to jump over heads.

Lauren Day
3 months ago
5

Miss Haigler is my case worker. And to be honest she is a complete ray of sunshine and is a God send. She has been working all day on my SNAP renewal. After countess computer errors, clerical issues, and phone and email tag, she is still pushing through with the upmost positivity and encouragement. I have 4 children, so this extra money for food is so critical. she is such a blessing to me, and she should be noticed and praised for her continual hard work. Thank you, as well, to her Supervisor, Miss Brown. You both make a great team! God bless you both

No Justice No Peace
3 months ago
5

Stephen Spickermann
4 months ago
1

I have nothing good at all to say about them. Ms. L White is a bold face liar. My wife and I are classified as below poverty as I am sure a lot of us are... When had a baby boy little over a year ago. She was assigned to our case. WHAT A MISTAKE THAT WAS. She doesn't care at all about what you have to say. She hangs up on you and refuses to keep her promises. I have made countless reports against her and yet her supervisor has her back every time. After just finishing our renewal and being able to continue our benefits this lady sends me a letter telling me that she is cutting us off of our benefits. When I asked why her reply was I'm not going to assist you. When I stated the fact that she is being prejudiced and that just because I am not a minority doesn't give her the right to do what she did. When I called her out for unprofessional she told me that she doesn't care that my family is now going to lose everything she simply said oh well not my problem and I can be prejudiced against you because I don't know anything about you. I replied you have been my case worker for a year you sign off on my paperwork and you don't know anything. Your looking at my case now. Hate them so much they are useless unless you are a minority and that is a proven fact.

David Hale
4 months ago
1

Third time changing my address because they screw it up every time .I lost ebt for a month due to their mistakes.I m hoping they get things figured out soon. I only make $625/month.

Maria Lagido
8 months ago
5

Melissa Durham
8 months ago
5

Fast service and respectful employees

Glenn H
8 months ago
3

It was running fairly efficiently the day I was there.

Daneen Finn
10 months ago
5

They have always been so nice, right from the ladies in the front, to the workers. They let you know they care, they are a fresh breath of air, I appreciate them and all they do.

Casey VonderBorn
10 months ago
1

Communication should be simple & what you do in this career at this building makes a huge difference in peoples lives! Sometimes a simple yes or no is all anyone is looking for..This review is for the child care subsidy case workers alone. The rest of anyone else I have come across at this location have been great.

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