Lakeside Behavioral Health System

Memphis, Tennessee

2911 Brunswick Road
Memphis, TN 38133

(901) 377-4700

About Lakeside Behavioral Health System

The Oaks at Lakeside is an addiction treatment facility that offers patients different therapy options to aid in their path to recovery from drug and alcohol addiction, as well as dual diagnosis conditions. They’re located in Memphis, Tennessee, and offer an outpatient level of care, which serves as a useful step-down for those who have been recently discharged from a drug rehab center and require less intensive care.

The outpatient program at this center utilizes evidence-based therapy and education to treat their patients with personalized care. Outpatient care allows the patient to visit the clinic for meetings and therapy sessions while still returning home each day. They have a holistic approach to their treatment methods in order to address the root of the issue.

The Oaks at Lakeside may accept in-network insurances, such as Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to check coverage because out of network benefits can vary.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

aftercare iconAftercare

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Detox at La Paloma takes place in a comfortable, residential setting. Clients who participate in detox are usually able to participate in counseling and enjoy the company of other residents.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

stroller iconPostpartum program

Total Beds:365

House check icon Settings & Amenities

  • basketball iconBasketball court
  • recreation iconRecreation room
  • weight iconGym
  • art iconArt activities
  • spa2 iconYoga studio
  • meditation iconMeditation room
  • massage iconMassage room
  • acupuncture iconAcupuncture room
  • luxury iconLuxury accommodations
  • home-setting iconResidential setting
  • private-room iconPrivate rooms
  • music2 iconMusic room
  • building1 iconDay school
  • lotus iconGardens
  • Walking Trails

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CMT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse. While CBT provided in a one-on-one setting can be powerful, it’s also a useful intervention to provide in a group setting. When several people come together to work on a similar issue, they’re often adept at spotting moments of misinformation and lies. They have an insider’s perspective on the issue at hand, and they may be able to provide insights that a therapist just can’t see. Peers might also be helpful in role-play sessions, allowing a person to really reenact a particular moment that causes distress.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder. DBT utilizes a hierarchy in order to determine the most effective path of treatment. First, any and all self-injurious or life-threatening behaviors are addressed and redirected. DBT’s primary function is to reduce suicidal thoughts, tendencies, and behaviors. Next, DBT focuses on any behaviors that may get in the way or interfere with its effectiveness, such as missing sessions or showing up late. Collaboration is vital during DBT, and all parties need to be on the same page.

equine-therapy iconEquine Therapy

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals. Trauma can affect anyone. At The Oaks, they know the importance of resolving the effects of trauma, which often contribute to substance use and mental health issues. They utilize a number of effective modalties to help patients process pain, negative thoughts, depression and anxiety. Healing from trauma paves the path to long-lasting recovery.

couples-therapy iconCouples Therapy

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

eye-movement iconEye Movement Desensitization and Reprocessing

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist’s finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed. As a Dual Diagnosis facility, The Oaks at La Paloma specializes in assisting people who have both addictions and mental illnesses. EMDR is a big part of the work provided in their trauma resolution program, but they also offer wraparound talk therapy and support group work, so people can really process the pain and move forward into a healthier, happier life.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. . During sessions targeted specifically for family members, individuals learn that addiction and dual disorders do not occur in a vacuum. The family dynamics that contribute to dysfunction and addiction are explained, and family members are given the tools to step out of negative roles that perpetuate the problem. Families are also taught methods of conflict resolution that let everyone win.

life-skills iconLife Skills

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

recreational-therapy iconRecreational Therapy

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

art-brush iconCreative Arts Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself. At The Oaks, methods may include collage, painting, drawing and other forms of art, each of which can help teach different lessons and enhance different areas of creativity.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee
License Number: L000000023481

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 547456

NAATP

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 10739

Phone icon Contact

Phone icon (901) 377-4700
Building icon

2911 Brunswick Road
Memphis, TN 38133

Call Now - Help is Available
Get Help Now - 901-557-9885
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Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews

2.09 (337 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (334)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
0
Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Would give this place a 0 out of 5 stars if that was possible. The facility was dirty and not well kept up at all. The staff that I encountered were there to clock in and clock out. If you needed to get anything done or handled you had to ask several staff members several ti ... Read More

Reviewed on 8/20/2019
1

The worst decision I have ever made in my life was to visit this place, if you are looking for help for substance abuse don't go to this place. The treatment wasn't useful and some employees treat the patients disrespectfully, try to shame them publicly. The facilities are d ... Read More

Reviewed on 1/7/2019
1

Terrible place to send anyone you love. The company that runs La Paloma, UHS, is only concerned with keeping the money flowing, or essentially, profit over people. While my family member was there, a person committed suicide in the room next to him. He said it was a horrible ... Read More

Reviewed on 11/17/2018
Overall Experience
Date Submitted

Google Rating

2.1 (334 reviews)
Samantha Jefferson
1 month ago
1

I was there I just got back yesterday definitely do not recommend!!

Response from the owner1 month ago
Hi, Samantha. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.lakesidebhs.com/contact-us. Again, thank you.
Antonio King
1 month ago
5

Ok

Response from the owner1 month ago
Thank you for the five stars, Antonio!
tommy tom
1 month ago
2

[Google reviews won't let me post my whole essay as text. See attached screenshots, hopefully in order by datetime]I would recommend Landing Mental Health, 5/5, all the way across.I would rather die than be forced to go to Landing Addiction Services. 0/5, all the way across.

Response from the owner1 month ago
Hi, Tommy. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://lakesidebhs.com/contact/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Drew Grice
1 month ago
5

Mercy Cruz
1 month ago
5

Craven Trench
1 month ago
1

Spent a month of my life here, including one week in the inpatient unit. Run like a prison, a spitting image of a system that does not care about people. It s not specific to this facility, this is a systemic issue, but this facility surely does good at following it. After my stay here, I have and continue to ensure to not seek help or assistance as I doubt I could survive another stay here. Thank you.

Response from the owner1 month ago
Hi, Craven. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.lakesidebhs.com/contact-us. Thank you for reaching out.
Taylar Farris
1 month ago
1

I worked here in 2023 in Gero (Geriatric) which is older/disabled patients. The nurses are very dismissive of the patients and their needs and I ve witnessed techs argue and tussle with patients. Before I made the decision to quit I was on a one on one with a patient and was taken off to go on halls where there was COVID patients and i expressed that I did not want to go because i havea autoimmune disorder but of course no one cared and dismissed it like everyone else that comes in. I was also written up for not doing 5 minute checks while on a one on one. How am I supposed to be in arms reach of my patient but do 5 min checks also with other patients ?!?!?!?I did not leave the right way which I do take ownership of but nothing about that place is professional. Lakeside is a mental institution which is supposed to help better patients but i feel like they leave worse off than they came in.

Devlynn Mitchell
1 month ago
1

I went to lakeside when I was 15 for wording my suicidal thoughts, it was prison with a bunch of kids that want to be in gangs they try d to take my shoes these kids were a lot younger than me and the staff there treated us like grown men prisoners nothing about that program is helpful and has left nothing but anger in my soul now that I m a grown man 21 years old I m successful with quite the head on my shoulders and I have to say this place deserves to be shut down and all the staff there need to work in factories where it s common to stand around and do nothing you sleep in a prison cell with a luxury option of a shower, my bunk mate kept making fake prison shanks out of pencils he d steal, all that place does is make people worse and whoever made this place or controls it will face the wrath of god

Response from the owner1 month ago
Hi, Devlynn. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.lakesidebhs.com/contact-us. Thank you again.
Jasmine Smith
2 months ago
1

The staff members are unprofessional. I took my son here for treatment (autistic and adhd) because he was showing severe signs of aggression and self-harm. We were there from 5:15-9:30. We were informed that he would benefit from outpatient services. They just gave me a form that had resources handwritten on them, and told me he would benefit from a psychiatrist that can prescribe him medicine. I came there during a crisis, and left with nothing. I cannot get that time back that I spent there. I won t even get into how the staff treated you while going through the metal detectors, etc. I pray they do not talk to the children there like they were speaking to the parents. Horrible experience.

Response from the owner2 months ago
Thank you for the review, Jasmine. We would like to work with you directly about your feedback. Could you please visit us at http://www.lakesidebhs.com/contact-us to provide us with your contact information so we can reach out to you? Thank you.
David Sanchez
2 months ago
2

Food is nasty and the room are nasty the people need to take shower and be clean and there are some rude workers there they need to be nice but you do get the help you need over all could be better. But all the workers are very not professionals they need to get better workers and get better workers only good workers was Miss. Patricia

Response from the owner2 months ago
Hi, David. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visitinghttp://www.lakesidebhs.com/contact-us. We hope to hear from you soon.
David Miller
2 months ago
5

They do a spectacular job and helping people with their mental illness

Response from the owner2 months ago
Hi, David. Thank you for taking the time to share your feedback with us. We greatly appreciate the kind words and wish you all the best. Take care!
Wealey Wood
2 months ago
2

I was in a good ward with good people my biggest complaint were the finance people they lie and try to make me pay upfront for php like my insurance paid for the whole stay then without even checking they wanted my deductible there greedy I even asked to pay it monthly they said no pay it up front so I said forget it I won't go these idiots waited when I signed to go to demand money up front you need to fire them

Response from the owner2 months ago
Hi, Wealey. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.lakesidebhs.com/contact-us. Thank you again.
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