Drug Rehab Centers in Olive Branch, Mississippi

I am a Black, disabled female veteran and federal employee who has struggled with severe clinical depression, PTSD, and anxiety since 2002. Recently, I sought help at Parkwood due to experiencing suicidal ideation, which led to my admission on Wednesday, October 23, 2024.First Impressions Matter: Initial Admission Experience:My initial encounter with your receptionist left me feeling unsettled and undervalued, as she appeared impersonal, unapproachable, and somewhat dismissive. This experience was discouraging at a vulnerable moment. However, my admitting nurse was exceptional, showing genuine empathy and support, which reassured me as I began my time at Parkwood.Religious Sensitivity and Staff Attitudes:During intake at the Ivy Trails cottage, I wore a religious head covering, which is essential to my beliefs. Staff were initially respectful, but early the following morning, I was abruptly awakened by staff (Diane) questioning my head covering s safety, which could have been discussed at a more appropriate time. Additionally, Diane later asked, What is your religion? in a manner I found invasive and inappropriate. Diane's comments about my good hair upon removing the head covering further indicated a misunderstanding of my motivations, assuming they were based on vanity rather than religious observance. These interactions made me feel uncomfortable and misunderstood, raising concerns about cultural and religious sensitivity.Targeted Actions and Inconsistencies in Policy:Over the next few days, I noticed Diane's unfair treatment towards me. For instance, after wearing my issued robe for warmth, Diane informed me I could no longer wear it without providing me a consistent or valid explanation. During visiting hours, Diane announced new restrictions on robes, but her close, aggressive gestures and facial expressions directed at me, left me feeling targeted and intimidated. This pattern continued with Diane restricting access to more than one snack bag, despite this not being a previous rule. These actions, although minor, became part of a pattern that felt unnecessarily punitive and antagonistic towards me.Conclusion: Seeking Respect, Understanding, and Adherence to Parkwood ValuesMy experience highlighted areas where I felt Parkwood s values were not upheld. Specifically, the core values of treating everyone as a guest, demonstrating professionalism, and practicing teamwork did not align with my interactions with certain staff, specifically Diane. I hope that sharing this feedback will prompt a review and encourage training or measures to ensure that all patients feel respected, culturally understood, and supported.I would like to conclude by extending my sincere gratitude to several members of the Ivy Trails staff. I deeply appreciate their professionalism, encouragement, consistency, healing energy, patience, and expertise. Each of these remarkable women exemplifies Parkwood s core values: treating everyone as a guest, demonstrating professionalism and excellence, and practicing teamwork. Their unwavering support has made a meaningful difference in my journey, and I am thankful for their compassion and dedication.Special thanks to: Ms. Marquitta Ms. Natalie (Momma) Ms. Rachel Ms. Pam Ms. Tonya Ms. Lolli Ms. MickieThank you again for considering my feedback, and I hope these reflections can contribute to ongoing improvements in the patient experience at Parkwood.Sincerely,Dr. Angela Z. Guyton

The receptionist is always very sweet and make you feel welcome and the Dr is really good,non judgemental (which is a huge thing to me considering my past with some other doctors) The prices are also the best around!

Warriors Center allowed me to establish a firm foundation for myself in Jesus Christ. A year ago I couldn't see any other way for myself but destruction. Now I have others in my life that care for me and support me. Very thankful for the Warriors Center and the helpful staff here. Definitely life changing!

Mr. Marvell great messenger.

Rachel is the best!!!! Only thing I hate about AHS is you have to go through readmission after either spiraling or postpartum.....where you'll be needing your meds IMMEDIATELY.

While this place is no cakewalk,it shouldn t be. I completed and graduated an entire 6 month program in 2017. Now I am a junior at CTU and I graduate October of 2023 with my Bachelor s of Science in Psychology. Without this place and the people there I would probably be dead or still shooting drugs. Now, I plan to work towards my Master s then Doctoral degrees because I want to give back to the rehab community and help those who thought life was always gonna be screwed up. If you seek help, you will find it!

Nice clinic. They take really good care of me here. Of all the VA facilities in Memphis this is my favorite one. The staff is super friendly and helpful. Zero attitude, that's hard to find at the VA. Even the receptionist is polite! Yay Nonconnah!!!! You get my vote for number one VA facility in Memphis. Keep up the good work. We deserve it.

Amazing staff, great options for treatment and therapy for families-we had a wonderful outcome. Saved my son's life-Thank you, Bradford.

I ve been seeing Christy Murphy for 4 years. She is the best therapist I ve ever had!

Amazing staff, great options for treatment and therapy for families-we had a wonderful outcome. Saved my son's life-Thank you, Bradford.

They were very nice to me

Miss Sharon Paylor is so sweet and she's a gift from God it was a blessing to meet her and she is a very helpful person and if there is anything you need to know or ask questions about she is right on it professional at what she do

For my 12 year old.she drifts off.she jumps out of her sleep.terrified that her dad is going to do something to her.he has destroyed her mental and physically.every since she was 7.she so gone .i have to call her name more than 5 times to get het attention. And she anti social.dont like crowds i think she has anxiety and moderate depression .she feels like she not beautiful and people calls her ugly. I think this trauma her father caused messed her up.he pulled a gun on her,let her other siblings brothers touch and feel on her.and made her sleep in a cold basement for days at a time wouldnt feed her.when i got her back she was mt.nourished.she didn't look the same .i couldn't recognize who she was.he brung back her back dirty and hungry .she needs help.she shuts me out.when i asks her what's wrong with her. I try to make her feel safe,letting her know that she is safe and harm will never come to her and that she dont have to be afraid of anything or her father .i worry about her every day and i comfort her when shes down.she under me most of the time.and sometimes we just sit around,and she'll just start talking about what her other siblings and farther have done to her out of nowhere. When she vents to me.about it i get furiated and mad.but i dont let her see that.ithink i felled her as a mom.i wasnt there to save her from this abuse.but she dont hold that against me. She new i was going through alot at that time .she understood.i just want her to be more open with me.and her other 2 sisters,who's 13 and11.i wanthem close like they where when they was little.my other 2 daughter's are going through something too.they both lost their farthers. I dont have clue how they feel.ive asked them,how are they feeling.they say they alright.but their strongs little girls.and they dont let show .but i know.im their mom.thats all my girls know .ALL WE HAVE IS EACH OTHER..THATS ALL WE NEED TO KNOW. "TO TELL U THE TRUTH, THEY KNOW MORE ABOUT ME, THAN ME."I COULDN'T HAVE ASKED FOR ANYTHING ELSE IN THIS WORLD.I LOVE ALL 4 OF MY CHILDREN.MY 1ST BORN "PRINCE" SON JARVIS.HE WAS BORN04/03/2007.AND DEPARTED FROM US IN10/16/2010.HE IS TRULY LOVED AND MISSED. AND I HAVE 3 GOD BLESSED ME WITH AFTER HIM."MY 3 PRINCESSES ARE:MIYANA MY 2ND BORN,01/23/2010.MY 3RD BORN JARVIA 03/11/2011.AND LASTLY MY BABYGIRL,ARIYAH 06/20/2012.They never knew of him.but he knew his sister miyana.she was only 6months when he passed. I tell them about him every chance i get.but get a little moochy eyed cause they always wanted to know him,they knew he was their big brother. They misses him more than me.Its been hard for all of us.i want my girls to know that i love them.and i will always be there."ALWAYS AND 4 EVER.